Name: Casa Madrona Hotel and Spa
Address: 801 Bridgeway, Downtown, Sausalito, California, United States of America, Sausalito, Marin County, US
Price range: $275–$612 per night
Rating: 8.83

What guests think

At Casa Madrona Hotel and Spa, travellers praise the waterfront, walkable Sausalito location and sweeping bay views, along with generally friendly, accommodating staff and comfortable, often spacious rooms with balconies or terraces.

Recurring downsides include street noise and thin walls in some harbor‑view rooms, repeated reports of ants or occasional odors, and scattered maintenance issues. Facilities draw mixed feedback: the gym is small, spa/steam access can be limited, parking and hillside stairs can be tricky, and there’s no in‑house breakfast or bar (though the adjacent Poggio restaurant is popular). Expect a scenic, central base best for views and strolling, with some trade‑offs in quiet and on‑site amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Courtyards with fire pits and views stand out, but the gym is small and spa/steam facilities are sometimes closed or limited. Parking and the hillside layout (stairs, limited elevator reach) can be challenging, and there’s no on‑site breakfast/bar.

Related guest reviews

10

Anthony

Sep 27, 2024

·

Stayed 2 nights

We found this property and staff to be nearly perfect. We had one of the “Harborview” rooms which overlooked the street and further out the bay, and was super clean, with high-end furnishings, linens, etc. The common area which is accessible through the spa, is located an elevated interior courtyard with comfortable patio furniture and gas fueled fire pits. The staff was very accommodating and helpful in all of your inquiries. The pictures shown for the property are an accurate and current representation of the property and rooms.

10

Vonnie

Jul 2, 2025

·

Stayed 1 night

Lovely property. Warm welcome from desk personal. Fire pits and outdoor conversation areas top notch. Enjoyed our stay and will be back

8

Elad

Apr 3, 2025

·

Stayed 1 night

On the waterfront in Sausalito, good view, great location. The gym is very small and can fit 1-2 people, Restaurant below is ok.

10

Yvonne

Aug 6, 2024

·

Stayed 2 nights

For parking, I recommend unloading in front of hotel, they offer complimentary valet parking. Vehicle will be parked across or the next parking lot over from hotel, parking is complementary. That is a BIG bonus in the city setting. lol Hotel was very nice, clean, staff was amazing. Gym was small, but perfect with one of each main machine you would need. Gym is located in the area of the spa, you have free access to the steam shower. Room was great, spacious with a balcony to sit on. bathroom was amazing, walk in shower, big bathtub, no jets which is a plus (personally I don’t like jets, cleaner without jets). Great location, close to main heart of the city, lots of restaurants, ice cream, coffee, shopping options. The Sausalito Ferry is maybe 5 mins walking from hotel, we took the ferry to SF, spent the day and Uber back to hotel, about 37.00 for Uber, 41.00 for ferry- 2 Adults 1 kid. Highly recommend hotel, we will definitely stay here again.

10

Varda

Dec 23, 2023

·

Stayed 3 nights

I’ve now stayed a total of two weeks at the Casa Madrona. I love Sausalito. This time, my room was expensive yet not overpriced: it was large and comfortable, clean and luxurious. Most front desk staff were incredibly welcoming; one was rude. Appreciate the EV charging. This time, bad air from cement plants across the bay was stuck in my room, but last time the air was clear and beautiful.

4

Margaret

Nov 11, 2024

·

Stayed 1 night

Spa was broken which was deciding factor of choosing this hotel, disappointed that it wasn’t disclosed prior to and that no compensation etc was taken into account for this. There were quite a few other options in the area for us to stay for less (even with bay views) but specifically selected for a spa amenity.

8

Ramona

Aug 2, 2025

·

Stayed 1 night

An incredibly beautiful place with a great location. Gorgeous view. Bed was a little uncomfortable. Be prepared to walk many steps. It’s on a hill. There is an elevator for the 1st to 4th flr. I was on the 6th.if you’re squeamish about driving hills, valet park it and take the elevator up.

10

Margaret

Aug 5, 2024

·

Stayed 1 night

Enjoyed our 1 night stay in harbor view room on 3rd floor. Loved sitting on balcony watching the dynamic scene of tourists and sail boats. Lots of room. Refrigerator, big bathroom and steam room across the hall.

10

Nicholas J

Mar 31, 2025

·

Stayed 1 night

Pros. Lovely comfortable hotel very well situated for central Sausalito. Our room was large and comfortable. Big bathroom. Separate shower. Staff friendly. Cons. No bar or restaurant. Need to go out for coffee in the morning (although there are pods in the room). Not really a problem as there are lots of alternatives in town. But if you are one for a late night cocktail in a hotel bar. You will be disappointed

10

Bruce

Jul 15, 2024

·

Stayed 2 nights

Have stayed here many times since COVID. Only issue for some might be the Spa Fee add-in. Try to use the Spa.

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Cleanliness

Many guests found rooms very clean, but there are recurring reports of ants and occasional odors or tired finishes, plus a few housekeeping lapses. Overall cleanliness feels inconsistent across room types.

Related guest reviews

2

Micheal

Sep 1, 2025

·

Stayed 1 night

We booked a rooom, and the room has lots of aunts, on the table, sofa and bed. The reception guy called nick didn’t try to help speak like a valley accent! Very bad experiences and dirty hotel!

10

DANIEL

Mar 2, 2025

·

Stayed 1 night

Very nice staff was very helpful mostly clean we had a couple ants in our room other than that great place to stay

8

Steve

Aug 9, 2025

·

Stayed 3 nights

Staff were really great. Area is beautiful. Room was nice but we had quite a few ants in the room and I did not love thatWe did not have a real door to the toilet area of the bathroom

6

Julie

Oct 23, 2025

·

Stayed 3 nights

Nice, cozy, and charming historical hotel. Unfortunately, there was a sewer smell in the hallway, maybe from an issue from their basement, which was unpleasant at first but improved the next day. The wet sauna was great, and the view was beautiful.

2

Grace

Jan 19, 2025

·

Stayed 1 night

We paid a premium price to spend the night at this property. The view was nice, but that was the only thing that we liked. The most egregious issue was that when I went to take a bath in the morning, I noticed that the drain was closed, and there was about a cm of standing water in the tub (I hadn't noticed the night before because it was a low level of water). This was gross and I had to clean the tub myself before being able to bathe. We were in an adjoining room and we could hear noise in the evening (we got there about 830) and in the morning, until we left. Very bad soundproofing. The bed was probably a hybrid coil mattress, because I could feel every move by my spouse. The hallway was very cold and felt like A/C was on. The carpet looked a bit tired. It could have been the dark lighting. Gym was minimal, but adequate. All in all, it did not feel like an up-scale hotel.

10

Anna Maria

Jan 19, 2025

·

Stayed 2 nights

very clean

6

Dennis

Aug 19, 2025

·

Stayed 3 nights

Casa Madrona is a beautiful hotel. We did a "self upgrade" to a beautiful room over looking the water. The room seemed fairly new, however when we got to the room there was cigarette dust on the chair and many of the walls were scuffed. We stayed for 2 days and the first day the cleaning people didn't arrive until 4PM when we were resting for a long day out. We rescheduled them to 5PM so we could rest. The next day we put out a do not disturb card from 3:30 - 4:30 and no one came to clean the room at all. Very disappointing for >$500/night "boutique" hotel. You think they would have a check list to ensure all rooms are cleaned.

6

Adalberto

Feb 21, 2023

·

Stayed 2 nights

I was sad that my room had ants many of them and also the last day there was construction also the pictures before going are deceiving it’s very small not worth the money too expensive should of been less

2

Karen

Aug 14, 2023

·

Stayed 7 nights

I found a bug like a roach in my robe while sleeping at 3am

10

Liseth

May 27, 2025

·

Stayed 1 night

It was so clean

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Rooms

Rooms are often spacious and comfortable with standout bay views, balconies, and some loft layouts. Several note street and neighbor noise, plus occasional dated decor, lumpy mattresses/pillows, or minor maintenance issues; Wi‑Fi reliability varies.

Related guest reviews

8

Heidi

Apr 5, 2024

·

Stayed 1 night

The bed and pillows in our room were lumpy and older and awful. Poor nights sleep. Everything else was fabulous.

10

Patric

Nov 18, 2025

·

Stayed 3 nights

Exceptional location in a comfortable 2-story loft.

10

Sounida

May 12, 2024

·

Stayed 1 night

We stayed in a Harbour view room and the views did not disappoint. Hotel beautifully updated. Single king bed room was very spacious. Noise level from street traffic was less than desirable, but tolerable.

8

Dawn

Nov 26, 2025

·

Stayed 1 night

Great views, beautiful rooms. Fantastic location and very walkable.

2

tim

Jul 14, 2025

·

Stayed 1 night

Not happy with our checkin, noisy room and an ADA room that we did not request

10

Raina

Apr 23, 2024

·

Stayed 1 night

Great property and great location - I would definitely recommend. The only thing to point out - Sausalito has terrible network coverage (at least Verizon) and the hotel wifi was hit or miss - iPad connected just fine but my phone did not.

10

Arlene

Aug 22, 2025

·

Stayed 1 night

Like the modern spacious 2 level room.

10

Ronald

Nov 26, 2025

·

Stayed 4 nights

The room was spacious, clean and comfortable but the best thing was the wonderful views looking out over the bay, Tiburon and Angel Island. The staff were pleasant and responsive at every contact. A great stay!

6

Shannon

May 31, 2025

·

Stayed 1 night

Great location, dated hotel rooms & furnishings. Liked the patio on the rooms but overall just felt run down.

4

Megan

Feb 26, 2024

·

Stayed 2 nights

The rooms had no sound protection from the noises from the street. Could hear every car, every person walking on the sidewalk. If you plan on sleeping in, 6am would be around the average time. Garbage trucks and street sweepers come by every day. The room adjacent, we could hear every conversation. Found ants in room over our 2 night stay. Ear plugs are an absolute must. When checking out, hotel management only comped resort fee.

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Service

Staff are frequently described as friendly, attentive, and helpful, with some managers resolving issues promptly. A minority reported rude or unhelpful interactions and slow or rigid check‑in/checkout experiences.

Related guest reviews

10

Mark

Jan 27, 2025

·

Stayed 3 nights

Every single member of the staff was engaging, smart, and helpful. And I mean everyone.

10

Sharon

Nov 24, 2025

·

Stayed 2 nights

Gorgeous hotel, excellent location & impeccable service.

4

IAN

Aug 25, 2023

·

Stayed 1 night

The hotel is fine. It is a little tired and worn, but the main issue is the customer facing staff - ie front desk. They don't seem to care about customer service or providing a good guest experience. I won't go into all the details, but it really is disappointing and surprising that this so called 4 star hotel with rooms at $450 a night can't properly train or educate its staff to be more accomodating sympathetic and genuine in their work. Every request and issue seems like a chore. Wifi was sketchy and I had to spend 15 minutes on a tech support call to get it to barely work in my room. The shower water was tepid and went warm to cold and never heated up. Overall, its a great location. The place is interesting, but if you want good service, don't count on it,

10

Bruce

Sep 25, 2025

·

Stayed 1 night

Amazing place! All of the front desk staff were awesome. Room and view the best.

10

Ronald

Nov 26, 2025

·

Stayed 4 nights

The room was spacious, clean and comfortable but the best thing was the wonderful views looking out over the bay, Tiburon and Angel Island. The staff were pleasant and responsive at every contact. A great stay!

10

aine

Jul 6, 2024

·

Stayed 3 nights

The team who work at Casa Madrona are exceptional. They go over and above to help you.

10

Phillip

Jul 4, 2023

·

Stayed 2 nights

Hotel manager, Keith, solved all issues immediately, and I appreciate that.

10

Alexandra

May 4, 2025

·

Stayed 1 night

The staff was wonderful!

4

Sheila

Mar 9, 2023

·

Stayed 1 night

Due to system tech issues check in took nearly an hour. Front desk clerk did the best he could to make up for the inconvenience. However the manager called the next day and said they would not honor what was promised. He was extremely rude and unhelpful. It's a beautiful hotel in a great location, but this experience left us very upset and disappointed. We will not be returning because of this.

6

Sevil

Mar 25, 2024

·

Stayed 1 night

If this is VIP Access experience, I am really sorry about regular one. My whole review is longer but long story short: either it is a discrimination issue (they pick the customers to behave nice versus bad) or some of the staff is good while the rest is the worst. We arrived early (11.11 am sharp), we totally understood the room being not ready. it should not be big science to be able to make an estimate to say when. they had a memorized script “we will call you when it is ready”. We have a toddler so we walked around, had some fun, came back at 2.30. waited until 3.30 pm at lobby. No one offered something or even sempatized. I want to make smt clear; yes they don’t have to but these are things makes some hotels better than others! Around 10 pm our son was coughing so we wanted to ask for late check out (I had read it they could offer that), my husband went downstairs. The late night shift staff told him “It could most probably possible but he has to check in the morning at 8 am.” What? This is the weirdest reply. Late shift staff is much nicer but they don’t have any authority I presume. So in the morning he went, they said “we are fully booked”. Without even asking room number. memorized script. I checked hotels.com app, they had 3 available rooms for the very same day! I told them what I see, he says “11 am check out time”. So, if you want to feel like you are staying a low end hotel with a great room while paying high end hotel money, go for it. I hope this helps

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Location

Exceptional central waterfront setting that’s walkable to restaurants, shops, and the ferry, with beautiful bay views. Built on a hill, so expect stairs between areas.

Related guest reviews

10

Ernst

Jul 8, 2024

·

Stayed 1 night

Central to downtown Sausalito, perfect location. Excellent experience throughout.

10

Sharon

Nov 24, 2025

·

Stayed 2 nights

Gorgeous hotel, excellent location & impeccable service.

10

Dawn

Jun 20, 2025

·

Stayed 3 nights

Great Location - very walkable; lovely room!

8

Dawn

Nov 26, 2025

·

Stayed 1 night

Great views, beautiful rooms. Fantastic location and very walkable.

10

Carrie

Jul 12, 2025

·

Stayed 2 nights

Central location

10

Taylor

Aug 31, 2025

·

Stayed 2 nights

This hotel was amazing! Our room was so nice, and the staff was so nice. We loved being right by the water and able to walk to everything. Would definitely recommend and come back to stay here again!

10

Gary

Oct 5, 2024

·

Stayed 1 night

Great location right in downtown Sausalito. 5 star service. Close to San Francisco ferry, numerous shops, and restaurants. Very walkable. Love the "in and out" parking right across the street. Poggio restaurant below the hotel is perfect for breakfast, lunch, and dinner. Marvelous service and delicious food!

8

Denise

Aug 8, 2025

·

Stayed 1 night

Unique setting in downtown Sausalito. Close to everything.

10

Dustin

May 29, 2025

·

Stayed 1 night

Excellent hotel in a beautiful area. Great rooms, great service and highly recommend.

10

MAGGIE

Jul 9, 2024

·

Stayed 1 night

The property was clean, staff was friendly, great location

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Dining

No in‑house breakfast, bar, or room service, but the adjacent Poggio is widely praised for meals and early breakfast; plentiful dining options are steps away.

Related guest reviews

10

Juliet

May 7, 2024

·

Stayed 2 nights

I enjoyed all aspects of the restaurant.

10

Vicki

Jul 31, 2025

·

Stayed 4 nights

The suite was a large space, comfortable and clean. Many excellent restaurants within walking distance. Poggios is right next door and is open at 6:30 am for breakfast and late for dinner. Great food!

8

Elad

Apr 3, 2025

·

Stayed 1 night

On the waterfront in Sausalito, good view, great location. The gym is very small and can fit 1-2 people, Restaurant below is ok.

10

ELIANA

May 24, 2024

·

Stayed 1 night

Lovely stay … Gorgeous views Delicious breakfast at Poggio

10

Spencer

Sep 3, 2025

·

Stayed 1 night

Nothing bad to say. We were made to feel very welcome & we enjoyed our stay. Shame they don’t have in-house breakfast service but not the end of the world.

10

Bezachin

Aug 4, 2025

·

Stayed 1 night

It’s got perfect coastal vibes with the architecture nestling the rooms in different orientations on different levels connecting them with manageable steps as though the whole Casa was designed in an Escher painting. The room was super cozy and comfortable and the food in the restaurant downstairs, Poggio’s was exquisite! Great waiting staff! Some curt (possibly towards melanin(?)) than others but overall phenomenal service!

10

Gary

Oct 5, 2024

·

Stayed 1 night

Great location right in downtown Sausalito. 5 star service. Close to San Francisco ferry, numerous shops, and restaurants. Very walkable. Love the "in and out" parking right across the street. Poggio restaurant below the hotel is perfect for breakfast, lunch, and dinner. Marvelous service and delicious food!

10

Simon

Mar 27, 2024

·

Stayed 1 night

Great place with Poggio below. One of the best restaurants anywhere

10

Nicholas J

Mar 31, 2025

·

Stayed 1 night

Pros. Lovely comfortable hotel very well situated for central Sausalito. Our room was large and comfortable. Big bathroom. Separate shower. Staff friendly. Cons. No bar or restaurant. Need to go out for coffee in the morning (although there are pods in the room). Not really a problem as there are lots of alternatives in town. But if you are one for a late night cocktail in a hotel bar. You will be disappointed

8

Chris

Feb 17, 2025

·

Stayed 2 nights

Beautiful stay. Would have maybe expected some more amenities for the price (room service, etc) but overall great stay with friendly staff.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$291
February	$298
March	$320
April	$335
May	$355
June	$361
July	$363
August	$314
September	$328
October	$326
November	$283
December	$274

Su	Mo	Tu	We	Th	Fr	Sa
				1 $438	2 $453	3 $592
4 $335	5	6	7 $395	8 $368	9	10
11 $418	12 $376	13 $367	14 $365	15	16 $384	17 $395
18 $297	19 $350	20	21 $365	22 $412	23 $387	24 $527
25 $297	26 $555	27 $355	28 $365	29 $336	30 $361	31 $365

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $591	16 $612	17 $468	18 $495	19
20 $275	21 $353	22	23 $369	24 $370	25	26
27 $337	28 $363	29 $376	30

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Monthly average prices

About this property

Location

Room options

Suite (Mansion)

Courtyard (Contemporary)

Harbor View Adapted (Contemporary)

Junior Suite (Mansion)

Cottage Balcony (Hillside)

Cottage (Hillside)

Deluxe Room (Mansion)

Harbor View (Contemporary)

Lower Cottage (Hillside)

Cottage Balcony Adapted (Hillside)

Courtyard Adapted (Contemporary)

Upper Courtyard (Contemporary)

Cottage Suite (Hillside)

Cottage Guest House (Hillside)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Casa Madrona Hotel and Spa

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Prices for upcoming dates