貝斯特韋斯特普拉斯格魯維諾機場飯店

Convenient to the airport but no midday shuttle service ($25 for a taxi). Has a gym but it's not maintained. Staff was fabulous.

They wouldn't pick me up from airport even though they have a shuttle because i arrived at 11am . The Shuttle stops at 1030am. Room was nice, breakfast excellent. Comfortable matress and nicely decorated. Still disappointed over the shuttle

Kitchen was under renovation and so was the pool. It was safe and close to the airport but about 30 minutes from the pier.

Good hotel and location. It was clean although I wish they didn’t charge parking. The gym was below average with the water fountain and the only treadmill out of service. The breakfast was alright compared to other Best Westerns.

Airport shuttle is not frequent. We have to wait for long time 45 minutes

Overall it was ok. Unexpected fees were for the car parking. The room beside our room was very loud, we couldn’t sleep properly because of the noise. Also when asked about the pool we were told it was under construction. When we saw there was no construction happening at the pool. We were not able to use the pool.

This is a great option to stay the night before a flight. Comfy room, restaurant and bar, shuttle to the airport and long term parking WAY cheaper than the airport.

Very disappointing. We waited at the airport for over 1 hour, from 10-11 pm, gave up and caught a taxi. The shuttle stopped at 10pm but we didn’t get that notification until AFTER we had checked in. The bus is a shared one but doesn’t have the hotel name on the side. We rang the hotel but the phone rang out. NOT HAPPY!

They charge for parking and there was literally no parking in the parking lot. The lot was full of tourist bus inside and out of the parking lot and a bunch of huge contradiction trucks double parked.

This hotel is a bit outdated but overall fine; however, when you book be aware that the shuttle times to the airport and very limited. They essentially don’t run at all from 10:00-5:00 PM and they only run every 45 minutes. This should be posted on the website before booking, as it is misleading!

Dirty linens, carpet, accent chair old

Room was clean and spacious and not noisy. Dated but fine. Bathroom vents and grout need cleaning or refreshing (some mold). Nice breakfast and handy location just minutes from airport.

BED BUGS- DO NOT STAY HERE!!!! We reserved 6 rooms for a work trip at this hotel and my colleague who was in room #410 was repeatedly bit by bed bugs which she then found and killed in her hotel bed. The hotel took no responsibility for it and simply changed her room which means the bed bugs are still there and possibly being transferred to other rooms. She has spent hours attempting to sanitize her belongings and will need to see a doctor for the bites. Run from this hotel!

At first glance the hotel looked great. When we got to our room and went to get into bed. You could tell the bedding hadn’t been changed from the last guests. There was dirt and hair all over in the sheets. The carpet was VERY dirty like it hadn’t been vacuumed in a long time. It was comfortable and quiet, but not clean. Wouldn’t stay there again.

It wasn't horrible, but it wasn't great either. Room super outdated, bathroom was dirty along baseboards/walls/door, bathtub didn't drain, heard planes all night going over us and nothing to drown it out. Wouldn't stay there again, but it was a place to sleep.

Clean!

Beds were dirty.

Staff was great but the room was dusty and creepy. The tub was grimy looking. The television didn’t work.

It is a terrible experience I ever have so far with leaking faucet, low shower pressure and more importantly leaking water from ceiling fan. It made us miserable as we could hardly use the restroom and we are in a hurry to leave this room due to the current condition of our room. There were left over trash from the previous tenants near the small chair. Overall, it is a terrible experience that I have never encountered. Very disappointed.

Cleanliness

This location, needs improvements, like the window curtain can't close during the night time, stand lights outdated keeps turning off.

Room was clean and spacious and not noisy. Dated but fine. Bathroom vents and grout need cleaning or refreshing (some mold). Nice breakfast and handy location just minutes from airport.

Very dated room with lots of noise coming from the window, not idea been close to the airport.

Old property. Rooms are very small. Charges for parking. Breakfast is good.

They have done an excellent job working with an older property. however It is what it is... My guess is that airport sound proofing technology was lacking when the building was put up. But for the price it was a good stay.

Gave it three stars due to the air- conditioner in our room was louder than the airplanes landing right outside. Mattress was too firm for us.

It wasn't horrible, but it wasn't great either. Room super outdated, bathroom was dirty along baseboards/walls/door, bathtub didn't drain, heard planes all night going over us and nothing to drown it out. Wouldn't stay there again, but it was a place to sleep.

WiFi not working. Can’t connect to it on my stay

Convenient hotel that's ok but needs some investment. I stayed 3 nights The first room given to me had a window which didn't close properly and as a result it was very noisy and I woke up cold. I complained and was upgraded to a nearby room but that had an AC unit that did not work due to a faulty power circuit breaker. So I had to me moved again. The third room was fine but the wardrobe doors did not run properly. Other aspects including breakfast fine, and the staff did their best. But the rooms and communal areas are not in great shape and clearly need money spent on them. The hotel at Fresno in the same chain I stayed at straight afterwards is much nicer.

It was very enjoyable we stayed on the 8th floor and the view was amazing

Rude reception guy. Condescending. Still quick check in though.

SSF was our homebase during our US travel for the month of August. We book 4x because after each trip this is where we stay. The check in process was easy. Staff is kind and accommodating Their storage helps so we don't have to carry all our luggages everytime we check out.

Friendly helpful staff. Hot breakfast,free coffee all day. Beware of free shuttles limited hours. When we missed our flight due to a passport issue we had to return to the hotel.No shuttle after 10 am. The front desk suggested taking the shuttle for the next door neighbor. Problem solved.

We had dinner in the hotel restaurant and charged it to our room. At about 9:30pm, just as were we falling asleep, we got a call from the waiter asking us to come down and pay the dinner bill on our credit card. We explained that we put it on the room and were going to bed. He then said there was a problem with the payment between the restaurant and the hotel, and he offered to come up to our room so we could pay. Again we said no. The next morning we double checked with the front desk and the dinner charge there on our bill. Seems like the waiter was trying to scam us. Also the room was really small and there was only one nightstand for a queen sized bed. And the bathroom didn’t seem very clean, since there were a lot of mold stains.

Staff were really nice. Rose at the reception was really very accommodating. Very friendly and immediately changed plour room when we requested to. Even the guy in the bar/ restaurant was very nice and gave my baby a free milk when we ate at the resto. Superb service!

Staff was super friendly and helpful. Answered all questions about airport shuttle. Quiet are got good sleep. Parking easy - we left our vehicle there for 6 while in Hawaii. Extended parking was cheap. Shuttle on time and fast! Getting to airport was easy and coming back we caught the shuttle right on time. Very easy and convenient.

Very slow check in. One agent and 5 or 6 people in line. Manager did not come out to help

Front desk should have a bell because the staff working at front desk didn’t always stay there but at the back, the customers need to look for them

Excellent service

They gave me a room which was already occupied which was weird both for me and for the occupant of the room. Once I told staff I was quickly given another room. Room had some minor damage on wall and shampoo was out but I slept nicely and breakfast was good.

Great unlimited breakfast menu options. The rooms were good but no microwave. Overall stay was comfortable. Very close to SFO airport.

Convenient only if you need to be close to the airport.

I never saw the shuttle, even after being notified it didn't run until after 5pm, every 45 minutes, I waited until about 5:40 before just getting on another nearby hotel's shuttle, and ended up ubering back to the airport because it stops running too early in the morning. Could hear aircraft taking off loudly in room. Pretty basic place, but no other complaints, it was a good deal for SF when I got it at a discount.

Nice hotel conveniently next to the airport.

Close to all major freeways.

Close to airport.

Close to the freeway and the airport

Location was close to the airport,restaurants and freeway.

Close to the airport

Front desk was nice, gave me free bottle of water later in the evening when i returned to the hotel. The shower walls were not properly cleaned (there was some yellowish substance on the walls). The toilet was rather old and did not flush well. Water pressure on the shower was very weak as well. Please provide more sheets for the bed, the room gets very cold at night.

Great unlimited breakfast menu options. The rooms were good but no microwave. Overall stay was comfortable. Very close to SFO airport.

Incredible breakfast.

Breakfast buffet was really good. Hotel was nice. Friendly staff! We enjoyed our stay.

This hotel was nice and clean, staff is very friendly. The restaurant has a great steak!

Nice hotel with what you would expect. The kitchen team dinner is pretty delish :)

Dining is good, property needs an upgrade, slightly dusty

Great place to stay all around. The workers go out of their way to make it hassle-free as much as possible! Awesone HOT breakfast! So many choices! Something for EVERYONE! CLEAN ROOMS, BATHROOMS, EVERYTHING IS WONDERFUL! Will be staying here again! The hotel has EVERYTHING u need at your wishes! PLEASE REMEMBER TO TIP GRACIOUSLY! WORKERS ARE AWESOME!

Good for resting before our early flight . Facilities are dated and we got sick from the food at the restaurant. Salmonella

Great property if you have an event near the convention center. Outdated rooms but still clean, there’s nothing walkable if you want to get something to eat. The restaurant caught on fire last year so they’re trying their best with an outdoor bbq and a limited menu for the on site restaurant. It’s a good place that’s not overpriced. I like to book this hotel every time I have a trade show in South San Francisco.

I picked this location for our last night because of the airport shuttle and in house restaurant. It is very convenient and the food in the restaurant was very good!