Is parking available at the property?

Self parking is available on-site for a fee of USD 16.76 per day. Limited parking is provided, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily, providing a variety of options to start the day.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 55.85 per pet per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to contact the property for specific accessibility needs.

Where is the property located in relation to key landmarks?

The hotel is situated in Walnut Creek's business district, within a 5-minute drive of Kaiser Permanente and Lindsay Wildlife Museum. It is 12.2 miles from the University of California, Berkeley and 1.7 miles from the Lesher Center for the Arts.

Does the property have a swimming pool?

Yes, the hotel features an outdoor heated pool, which is operational from 8:00 AM to 8:30 PM.

What are the hotel's policies for guests staying with children?

Up to 2 children aged 12 years and younger can stay for free when occupying the parent's or guardian's room, using existing bedding.

Holiday Inn Express Walnut Creek Hotel

Average nightly price at Holiday Inn Express Walnut Creek by IHG by month, last 12 months (USD)
Month	Average price
January	$107
February	$126
March	$122
April	$113
May	$133
June	$123
July	$119
August	$115
September	$128
October	$136
November	$122
December	$106

What guests think

At Holiday Inn Express Walnut Creek by IHG, travelers frequently praise the friendly, helpful staff, generally clean rooms, and the complimentary breakfast, while noting a convenient location near the freeway and BART that makes getting around the area easy.

Common drawbacks include a recurring paid parking charge and Wi-Fi that can be slow or unavailable. Noise affects some rooms near the freeway or adjacent businesses, and bathrooms tend to run small with occasional maintenance issues. Expect solid value with standout service, but check room placement and fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site amenities include a pool, hot tub, and small gym; many guests mention paid underground parking that can feel inconvenient or confusing, and there are occasional elevator outages or temperature issues with the hot tub/pool.

Related guest reviews

8

Iris

Jul 1, 2024

·

Stayed 1 night

$15 charge to park should be noted

10

David

Jul 3, 2023

·

Stayed 3 nights

Car park was a little dingy

8

Nelly

Jun 26, 2023

·

Stayed 2 nights

I enjoyed staying here. The room was decent, restroom was a bit small. My son enjoyed the heated pool. The only dislike would have to be that they had broke into someones car in the garage parking lot.

8

Lynne

Apr 28, 2025

·

Stayed 1 night

After reading some horrendous reviews I was prepared to hate this place. First impressions from the outside were pretty depressing. Once in the lobby there was a strong feeling of ennui behind the counter but as I chatted with the desk person the mood lightened and it was ok. Check in went smoothly. I was asked if I wanted first or second floor. And then the surprise bummer: parking is $15.00 and is underground. Desk assured me it was patrolled regularly but I’ll tell you the garage is a confusing maze of compact car only spots or reserved for frequent users so by the time I parked I was on the opposite end from where my room was (eventually) located. I think in the dark it might be intimidating for solo female travelers. It’s a sketchy looking garage. Listen, this isn’t a deluxe hotel. It’s not a destination city. Free parking, especially given guests have to park underground, find the elevator and walk walk walk to find their room, isn’t too much to ask. My room however was great. Comfortable bed, neat as a pin, soundproof and miracle of miracles, no airport-quality lighting in the parking lot. I want the room DARK when I turn out the lights and the normal outdoor lighting was pleasant. I’m not landing a plane here, I don’t need lighting too bright. It was very nice. I’d stay there again.

6

Danielle

Jan 19, 2023

·

Stayed 3 nights

place was clean and bright, and cleaning staff was friendly. front desk staff however didn’t know answers to questions. breakfast every morning was convenient and a nice touch. beds are uncomfortable and sunken in. walls are paper thin. the room next door had a plumbing problem but kept taking showers and kept us up all night. the elevator was broken the morning we had to take our suitcases downstairs (so fun). also NO ONE informed us of a parking fee despite my specifically asking at check in.

10

Nathaniel

Sep 29, 2025

·

Stayed 2 nights

Nice hotel, clean rooms, standard but good hotel breakfast. Pretty pool. Next door to a Chik-Fil-A is nice. Room had a lot of lighting and usb plugs. The only real downside was the bathroom. The sink faucet was loose and rotated with the handle making it hard to use. And more critically, the shower was unbelievable strong. It felt like my skin was being peeled off by a pressure washer. The air blowing from the shower head felt like a hurricane. Water was flying all around the bathroom. 10/10 for cleaning purposes, but terrifying also.

8

Jacqueline

Aug 15, 2025

·

Stayed 1 night

Did not expect to have to pay for parking at hotel

10

Molly

Jun 1, 2024

·

Stayed 1 night

The hot tub was not very hot and the heated pool advertised didn’t feel very warm either. Everything else was great.

8

Rod

May 2, 2023

·

It's fine. Clean, Secure, fairly priced ... The $10 parking fee should be included in the price - I don't like surprises when I check in. (It's mentioned deep in the amenities section.) ... The area is kind of strip-mally, light industrial, but seemed safe enough ... Many places to eat nearby ... Close to BART ... I'd stay again.

10

Robert

Sep 13, 2025

·

Stayed 1 night

Came for a business trip. Service was great. They have a small gym with a pool. Breakfast was good. Tv had very limited channels.

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Cleanliness

Cleanliness is generally good across rooms and common areas, but reports of stained carpeting, odors, or bathroom grime appear in several stays, and housekeeping can be inconsistent or by-request.

Related guest reviews

4

Alice

Jul 18, 2025

·

Stayed 1 night

You get what you pay for. The carpeting throughout is in need of a deep cleaning. We were very concerned that the access door from the parking lot was not locked. Our room key was not necessary to open the door. Another guest mentioned it doesn’t lock. The bathtub in our room was not clean. The front desk accommodated us without question with a new room. In summary, the staff is courteous and responsive but the cleanliness and security were sorely lacking.

10

Robert

Dec 16, 2025

·

Stayed 1 night

Even though I was only here less than 24 hours, hotel is clean. Staff is friendly. Breakfast is good.

10

Victoria

Oct 3, 2024

·

Stayed 3 nights

Great location in Walnut Creek. Clean hotel rooms and spacious.

10

Shauna

Jul 6, 2025

·

Stayed 2 nights

Clean and comfortable. Friendly staff. Great value.

4

Allison

May 7, 2024

·

Stayed 1 night

Carpet had multiple stains that appeared both fresh and old. Multiple items on the floor indicating hadn’t been vacuumed. Hair on the bathroom floor and shower in bad shape. Usually have a good experience with Holiday Inn but this one had seen better days.

6

Nicole

Apr 10, 2024

·

Stayed 6 nights

Hotel was okay. Clean enough. Bathroom had mold in shower on ceiling. They don’t clean rooms while you’re there. Breakfast options were decent enough. Location not the best. No restaurant or bar in hotel. Pool was kind of heated - still pretty cold.

10

Robert

Dec 16, 2025

·

Stayed 1 night

Friendly staff, easy check-in hotel is clean and quiet

6

Elizabeth

May 3, 2024

·

Stayed 1 night

Room was dirty with red stains on carpet, shower grip mat dingy and looked unusable. Breakfast only unhealthy options

6

Hossein

Sep 24, 2024

·

Stayed 3 nights

The room had a very bad smell. Otherwise, it was ok

6

Paul

Jun 19, 2023

·

Stayed 1 night

Dirty and smelly

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Rooms

Rooms are often spacious and comfortable with useful amenities, but bathrooms are small and noise varies—freeway/industrial-side rooms and thin walls can disturb light sleepers. Wi-Fi is a recurring weak point, with multiple reports of slow or nonfunctional service.

Related guest reviews

6

Edward

Sep 21, 2023

·

Stayed 1 night

Room was very small as well as the bathroom. Room smelled musty. Old-fashioned wall a/c unit.

8

Moying

Nov 17, 2025

·

Stayed 3 nights

The room is clean. Big enough for three of us. We have relatives visiting us, the front desk is nice enough to let them temporarily park in the garage without extra charge. The only downside is the WiFi is down.

10

Christine

Dec 16, 2024

·

Stayed 3 nights

Black out window shade was broken. Street light shined in room.

6

Katherine

Mar 15, 2024

·

Stayed 1 night

We were on the first floor. When the guests on the second floor ran the shower or flushed the toilet the pipes hammered so loudly they woke me up.

6

Mark

Dec 26, 2024

·

Stayed 4 nights

There was no Wi-Fi for our entire 4 day trip.

8

Emery

Dec 21, 2022

·

Stayed 19,346 nights

WiFi did not work at all, which was the biggest issue and unfortunately staff was not able to do anything about it because they just haven’t gotten around to fixing / upgrading the WiFi setup. Other than that the staff was responsive and helpful outside of the WiFi internet problems

6

Stephanie

Feb 17, 2025

·

Stayed 2 nights

I had a noisy room close to the freeway. The blinds didn't close so security lights outside shone into the window at night. Wish they disclosed parking fee upon booking $15/day. I liked that it was close to walking trail, restaurants, BART, & freeway. Their breakfast is good.

6

Patricia

May 7, 2025

·

Stayed 3 nights

The property is starting to show it's age. The Wi-Fi was awful and I had to use my phone for my Zoom meeting because the Wi-Fi kept booting me off. The only solution was to move me to a different room closer to the lobby or have my 3 hour meeting in the lobby where I'd be competing with the loud music and other guests. I had multiple difficulties with my key card in the elevator and accessing my room. I used the stairs A LOT!

8

Robert

Aug 25, 2025

·

Stayed 1 night

This property was exactly what I needed for a quick overnight in Walnut Creek—much better than the budget hotels nearby and a nice alternative to driving back into the city after a long day. Check-in was smooth, and they even let me check in at 11:00 since rooms were available. The room was spacious, clean, and well-laid out. I especially appreciated the fridge and microwave area right inside the door, with counter space perfect for setting down your belongings. The bed was on the firmer side for me, but still comfortable. The bathroom was a good size and stocked with nice Dove amenities. Parking is convenient, though at an extra cost. The property is very close to the freeway, which makes it easy to get around—though you can hear passing cars in the distance, but wasn't loud. Overall, if you want a budget-friendly stay without compromising on quality, this is a solid choice.

6

Jessica

Apr 29, 2024

·

Stayed 2 nights

So this hotel is fine -- rooms are decent size, bathrooms are tiny. You can hear everything in the hallway from the room (people coming back, etc). Location is convenient to downtown WC and freeway. I was dismayed to be charged for parking as that charge was not made clear on the details page when I booked and wasn't presented to us when we checked in. Felt like a hidden fee and am going to reach out to ask that it be refunded.

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Service

Service is a strong point, with consistently friendly, accommodating front desk and breakfast teams and prompt help when issues arise. A few guests experienced slow or impolite interactions or billing/communication missteps.

Related guest reviews

10

Ann

Feb 26, 2023

·

Stayed 1 night

Manager as accommodating when I asked for a room away from the fast food driveway speaker next to our window. She graciously upgraded us. Hotel is close enough to the crowded downtown area but far enough as well. The large toiletries amenities are so much better than the small ones in other hotels. I would stay at a HIX again.

10

Robert

Dec 17, 2025

·

Stayed 1 night

Staff was friendly at check-in rooms clean breakfast was good

10

KATHRYN

Oct 20, 2025

·

Stayed 1 night

Fernando the night audit is excellent. Number one on customer service and dedication to his job!

10

Brandie

Dec 21, 2025

·

Stayed 1 night

Beautiful hotel, great location, excellent service from Thom and Amber.

10

Robert

Dec 16, 2025

·

Stayed 1 night

Friendly staff, easy check-in hotel is clean and quiet

2

Ho

Dec 31, 2023

·

Stayed 3 nights

I usually don't do reviews but the unfriendly guy at the front made me do so. It was my worst experience out of all Holiday Inn Expresses. The room was not clean having hairs on towels when we entered the room. I asked for housekeeping both at the unfriendly counter and by a voice message at the housekeeping number but wasn't done the next day. Our family was out during the daytime and returned to our room in the evening. We were out of towels and it was really difficult to get help. The counter had only one towel when we needed four. You have to park at the basement garage but they won't explain friendly during check-in and put a annoying paper on your car window if you park on the first floor even for a very short while. A lot of plastic covers of buttons and lights in the elevator was damaged and the door locks had poor maintenance.

8

Matthew

Dec 8, 2024

·

Stayed 3 nights

Very solid service throughout our stay. Nice clean room (however the fridge in the room was very noisy throughout the night). Convenient location. However, our initial check-in experience was terrible. Thom checked us in at 7:20 PM on Nov 29th. It took over 20 minutes to receive our room keys. He kept repeatedly questioning if my girlfriend and I were married and specifically mentioned there would be legality issues to stay here if we weren’t. We felt extremely uncomfortable. He also ignored us in the middle of checking us in to help another guest. The main reason I am not giving this hotel 5 stars is because of this awful unprofessional check-in experience.

10

Rose Elena

Jun 13, 2025

·

Stayed 1 night

We stayed just one night during our trip from Orange County to Walnut Creek for a basketball tournament at Saint Mary’s in Moraga, and everything was excellent. The front desk staff was very kind and welcoming, and the housekeeping team was just as friendly and helpful. Great service all around—I definitely recommend staying here!

2

Nyrisha

Jul 13, 2025

·

Stayed 1 night

Staff was really rude

10

John

Mar 18, 2025

·

Stayed 1 night

Our stay was very pleasant. There was an issue with the door when he first got there, but they got there maintenance person up there almost immediately and resolved the problem.

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Location

Convenient to I-680, BART, and area shopping/dining, though the immediate surroundings feel light industrial to some. Rooms facing the freeway or nearby businesses can experience early-morning or traffic noise.

Related guest reviews

10

thomas

Aug 4, 2023

·

Stayed 1 night

very close to a great downtown Walnut Creek.

10

Elizabeth

May 30, 2023

·

Stayed 4 nights

Overall, this is a great location to stay. Easy to get around to services, shopping, dining and BART. There’s a nice pool and hot tub as well as a fitness center. My issue was being in the north wing which is adjacent to local businesses- one being an auto body repair place. The noise from this place woke me up around 5am each morning; once I’m awake, I’m up. This was an annoyance- I did think about asking for a different room and decided to stay put.

8

Karin

Oct 27, 2023

·

Stayed 5 nights

I stayed here for 5 nights (work trip) so it fit my needs. The room was clean and had the essentials that I needed for a good nights sleep. I appreciated the easy parking and felt safe coming and going early mornings and after work. Not a lot to eat nearby except one restaurant next door.

10

Christine

Mar 18, 2025

·

Stayed 1 night

Great hotel to stay at, on my top 5. Clean, close to shopping and freeway.

10

Kevin

Mar 26, 2025

·

Stayed 1 night

Nice hotel for quick business trip. Would not recommend rooms close to highway as it gets loud at night.

10

Kris

Apr 3, 2023

·

Stayed 3 nights

This hotel was a great location near the BART with the Contra costa trail nearby.

10

Maria

Oct 16, 2025

·

Stayed 2 nights

Front staff at check in was friendly and courteous - great location and good price

8

Cathy

Dec 26, 2024

·

Stayed 1 night

We asked to be placed in a quiet room--away from the elevators and ice machines. That we got. We were however in a room that was exposed to freeway noise, a lot of back-up beeping from neighboring vehicles, and plumbing noise. Also, there was ample parking, but it cost us $15 for our one-night stay. The breakfast was ample and good.

8

Frances

Dec 4, 2024

·

Stayed 1 night

The hotel was very nice, but it was in an area with no restaurants or shopping within walking distance.

8

Rod

May 2, 2023

·

It's fine. Clean, Secure, fairly priced ... The $10 parking fee should be included in the price - I don't like surprises when I check in. (It's mentioned deep in the amenities section.) ... The area is kind of strip-mally, light industrial, but seemed safe enough ... Many places to eat nearby ... Close to BART ... I'd stay again.

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Dining

The complimentary breakfast is widely praised for variety and quality, and staff keep it well stocked. A few guests wanted more dietary options or felt the selection was basic.

Related guest reviews

10

Robert

Dec 16, 2025

·

Stayed 1 night

Even though I was only here less than 24 hours, hotel is clean. Staff is friendly. Breakfast is good.

10

Robert

Dec 17, 2025

·

Stayed 1 night

Staff was friendly at check-in rooms clean breakfast was good

6

Jennifer

Jul 18, 2023

·

Stayed 2 nights

It was an average hotel. The ice machine did not work well on an over 100 degree weather. The breakfast was not good. We did not eat them. It was not a good food and choices were limited.

8

Azita

Oct 22, 2025

·

Stayed 2 nights

Breakfast staff was great and made sure everything was in order

8

Jeremy

Jul 1, 2025

·

Stayed 1 night

Pretty good. Usual quality you get from Holiday Inn. Breakfast buffet was great.

10

Tamara

Sep 16, 2024

·

Stayed 3 nights

The staff was fast, friendly and efficient. The room was clean. When we requested extra towels it was quickly accommodated. I wish there were gluten free options for breakfast, maybe hash browns to go with the bacon or sausages, but otherwise the food was great!

10

Robert

Oct 21, 2025

·

Stayed 1 night

Breakfast is great room was clean and fresh and not outdated

10

coleen

Aug 31, 2025

·

Stayed 4 nights

Friendly staff. Good breakfast choices.

8

Angie

Aug 16, 2025

·

Stayed 2 nights

Good breakfast choices. Bed was comfortable.

10

Robert

Dec 16, 2025

·

Stayed 1 night

Even though I was there for less than 24 hours, staff was friendly. And breakfast is great

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $85	2 $123	3 $134	4 $134	5 $122	6 $114	7 $114
8 $93	9 $142	10 $141	11 $141	12 $125	13 $96	14 $101
15 $94	16 $129	17 $126	18 $126	19 $126	20 $102	21 $101
22 $91	23 $119	24 $122	25 $140	26 $144	27 $109	28 $95
29 $84	30 $114

Holiday Inn Express Walnut Creek by IHG

Prices for Holiday Inn Express Walnut Creek by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Standard Room

Standard Room, 2 Double Beds, Accessible (Mobility Access Tub)

Standard Room, 1 King Bed, Accessible (Comm, Access Tub)

Standard Room, 1 King Bed

Suite, 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility Access Tub)

Standard Room, 2 Double Beds, Courtyard View

Standard Room, 1 King Bed, Courtyard View

Standard Room, 2 Double Beds

Standard Room, 1 King Bed with Sofa Bed (Extra Floor Space)

Suite, 1 King Bed with Sofa Bed

Guest reviews of Holiday Inn Express Walnut Creek by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Express Walnut Creek by IHG

Considering this hotel for your Walnut Creek trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26 $147	27 $134	28 $147	29 $147	30 $96	31 $100