Comfort Inn Fort Collins North

Hotel being renovated but was clean just didnt like that the beds were way too soft

The first time I stayed here everything went well. Nothing to complain about. Now the second time I tried to stay at this hotel. I booked on hotels dot com like I always do. When I arrived at the hotel I was told I could not check in. The young person at the front desk told me I had to wait until the morning shift to arrive (which wasn’t for another couple hours) because morning shift was the one who “dealt with these kind of things” well seeings as all I wanted to do was check in early basically because I had reserved the room on my way to Colorado but it was after midnight when I reserved it. I asked about early check in fee and was met with no clean rooms as the response. Well it was wee hours of the morning. No where to go and I didn’t feel like sleeping in my vehicle so I went down the road to another hotel and was able to pay an early check in fee and get a room. Couldn’t get a refund even though I made multiple attempts to contact the hotel through hotels dot com message thing where they connected me to the hotel. So I was out the $90 some dollars I had paid to this hotel. Over the next few months I’ll be traveling back & forth to Ft Collins. However I won’t be staying at this hotel again.

I booked my room and paid in advance on hotels dot com when I arrived at had hotel I expected to be charged an early check in fee like all other were hotels have. However I was met by a younger guy at the front desk and was told I couldn’t check in until 3 pm even tho k I explained I had no where else to go. Young kid at front desk told me basically oh well I had to wait for next shift to come on to see if there were any empty rooms. Exhausted as all beat hell I just went and found a hotel that let me pay and early check in fee which I was fine with I was tired and to hear all I had to do was pay a fee I jumped at that so I could go rest. Just very unhelpful all together! I have to come to Fort Collins for the next few months but not looking like I’ll be staying here again

It was fine nice rooms. Got in late and the vending machines were broken so didn’t get to grab a much needed snack

My room was clean. The lighting was not the best but not terrible either. I didnt eat the breakfast or use the pool/hot tub. Staff was alittle hard to find and the one i interacted with was somewhat friendly but seemed like he was in a bad mood or having a bad day. But he was for the most part nice. House keeping were the friendliest smiling faces i saw at the hotel everytime i saw one of them they greated with a friendly smile and asked how i was.