Fairfield Inn & Suites Greeley

Upscale property; exceptional staff, breakfast bar, pool, fitness room, clean and comfortable room!

The bed mattress seemed worn and squeaky. Was not comfortable. Need to update the air conditioning. The swimming pool did not seem clean. The ceiling in pool area is warped and bubbled and the windows looked dirty. The complimentary breakfast was not good at all. All food and drink items were a cheaper grade. Will not be staying here again

Great front desk staff! Friendly. Helpful. Pool a little on the cool side. TVs could use an upgrade. Actually a little hard to use.

The staff was very friendly and tried to be helpful whenever a situation came up however there were circumstances beyond their control. I was stuck in the elevator three times in a matter of one hour. We were on the third floor and got stuck bringing our luggage up and had to call for help. It started running again but when we went back up it stopped again. We gave it a go a third time finishing with our luggage and again, got stuck. This time we told the receptionist that we would need to be moved to the first floor as we had a guest who was 70 years old and couldn't be going up and down the stairs multiple times a day. We were moved to ground floor rooms but one of the rooms needed some serious remodeling, especially the bathroom tub and the light shades. The toilet in the other room overflowed and they were left with a wet carpet for the rest of the weekend. Oh and I forgot to mention...we were too scared to use the elevator when we moved so we had to make a couple of trips up and down the three flights of stairs to move our luggage. One more thing, the quality of the food served during breakfast was just under average. To say the banana were ripe was an understatement. I don't thing anyone ate them because they were ready to be put in the freezer and used for banana bread at a later date. Like I said, the staff was friendly and worked very hard to maintain everything clean.

My wife and I apent one night in Greeley for a golf tournament. The hotel is in a good location and oarking lit is well lit. Check in was fast and staff was accomodating. Really only two complaints: One - the body wash pump in the shower was empty and Two - the pillows had zero support.

The place is starting to show wear. Needs carpet, paint, elevators need cosmetic work.

The pool was filthy, the tvs didn't work, the staff didn't do anything to assist until I called Regional Directors.

Clean and quiet place

I booked and paid through the app. When I arrived they changed my room to a different cheaper room saying that’s all they had, but did not refund the difference. When I entered the room I saw towels on the floor and an unmade bed. Since this was the only room left I waited an hour for them to clean it. While I waited I saw three other customers come to check in. All had prepaid and pre-booked. None got a room as the company sold them rooms that don’t exist, apparently. The desk clerk was nice enough and sincere, but the place is so terribly managed that this is common, apparently. In the morning at breakfast I noticed a very meager an unappetizing setup. It seemed the management/owners were purposely trying to do the bare minimum to attract business, but that they sincerely hate their customers. The condition of the property was in disrepair. The training and management of staff was severely lacking (the poor clerk did not even know how to refund all those customers’ money). Overall this was, by far the worst Marriott property I’ve ever seen. This was not worth $80, much less the almost $200 I paid. Find another hotel to stay at. Seriously. I warned you. It’s bad! Way worse than a cheap motel. Way worse.

Room clean Staff very courteous and friendly, and amenities

The hotel is showing it’s age and the mattress was lumpy, otherwise perfect. Very clean

El personal muy amable y el cuarto muy limpio y agradable

Friendly and effective staff. Nice clean hotel.

The staffer was nice. However, when I checked in, which was after midnight, the staffer at the front desk told me about the hot water in room121 was fixed. It was NOT! The hot water is luke warm at best in the shower, the room smelled like mildew and dirty feet. I had been told the hotel was booked up during my stay and there weren't any available rooms. It was very uncomfortable when you walk into the room and there is an off odor and the hot water in the shower doesn't work. You all should have refunded at least half or my money back. This was a very disappointed hotel experience!

Room was spotless employee were sweet

I was pleasantly surprised by the accessibility of restaurants near the hotel. Had a wonderful meal at Lucky Fins. Only took 10 minutes to get there. Staff was extremely helpful. The curtains in the room could use a little cleaning but everything else was spic and span.

Clean and friendly staff

Toilet would not flush,rooms need to be checked why rent out a room when you cant use the toilet?

Great front desk staff! Friendly. Helpful. Pool a little on the cool side. TVs could use an upgrade. Actually a little hard to use.

The hotel is showing it’s age and the mattress was lumpy, otherwise perfect. Very clean

The staffer was nice. However, when I checked in, which was after midnight, the staffer at the front desk told me about the hot water in room121 was fixed. It was NOT! The hot water is luke warm at best in the shower, the room smelled like mildew and dirty feet. I had been told the hotel was booked up during my stay and there weren't any available rooms. It was very uncomfortable when you walk into the room and there is an off odor and the hot water in the shower doesn't work. You all should have refunded at least half or my money back. This was a very disappointed hotel experience!

Great staff. Great hospitality. Beds are a bit dated.

My wife and I apent one night in Greeley for a golf tournament. The hotel is in a good location and oarking lit is well lit. Check in was fast and staff was accomodating. Really only two complaints: One - the body wash pump in the shower was empty and Two - the pillows had zero support.

The next room has been blaring music even as I'm writing this at 2am , we checked in at 8pm and music has been non stop, we are checking out because of it. Horrible I have recorded the music on my phone of how loud the music is. Very upset not worth the $140 dollar

Old TV broken controller bearly worked. Breakfast sucks . People above me all night walking around crack heads i guess

It was ok. Older and a bit run down in areas. Bed was old snd mattress saggy. Adequate for a 1 night stay. Breakfast good friendly staff

There was a loud, all-night “party” in the adjacent room. I had to leave early without any rest—getting rest was the main reason for my stay.

I booked and paid through the app. When I arrived they changed my room to a different cheaper room saying that’s all they had, but did not refund the difference. When I entered the room I saw towels on the floor and an unmade bed. Since this was the only room left I waited an hour for them to clean it. While I waited I saw three other customers come to check in. All had prepaid and pre-booked. None got a room as the company sold them rooms that don’t exist, apparently. The desk clerk was nice enough and sincere, but the place is so terribly managed that this is common, apparently. In the morning at breakfast I noticed a very meager an unappetizing setup. It seemed the management/owners were purposely trying to do the bare minimum to attract business, but that they sincerely hate their customers. The condition of the property was in disrepair. The training and management of staff was severely lacking (the poor clerk did not even know how to refund all those customers’ money). Overall this was, by far the worst Marriott property I’ve ever seen. This was not worth $80, much less the almost $200 I paid. Find another hotel to stay at. Seriously. I warned you. It’s bad! Way worse than a cheap motel. Way worse.

My first nogjt was great staff was great and another person I thought I was reserved Ed for Dec 8-10 to as my grandma was on life support . Courtney helped correct tje reservation however my credit card was charge twice by Expedia and twice by hotel . The clerk has my run my card again saying it was declined and now I have 2 charges on my debit card also . So total of 6 charges over 650 to stay 2 nights . Each person says tje dispute needs to be done with Expedia and Expedia says dispute with hotel. The evening staff was not helpful and I was emotional as my grandmother has just passed away and now I have all these extra charges

The staff were all very friendly, helpful and attentive. They had a very nice breakfast spread and it was attended to throughout so they didn’t run out of anything. I had a very pleasant stay there and would be happy to stay there again!

This hotel was really great! The staff did ABSOLUTELY go out of their way to meet our expectations! We would most definitely stay there again!!

Great staff. Great hospitality. Beds are a bit dated.

The pool was filthy, the tvs didn't work, the staff didn't do anything to assist until I called Regional Directors.

Super friendly staff

The staff was very courteous for our evening check-in. The staff handling breakfast was very sweet and greeted each person that came in.

Fast check very polite and friendly front staff

Staff were wonderful

We were there for a volleyball game at UNC. Hotel was nice and had easy access.

My wife and I apent one night in Greeley for a golf tournament. The hotel is in a good location and oarking lit is well lit. Check in was fast and staff was accomodating. Really only two complaints: One - the body wash pump in the shower was empty and Two - the pillows had zero support.

I was pleasantly surprised by the accessibility of restaurants near the hotel. Had a wonderful meal at Lucky Fins. Only took 10 minutes to get there. Staff was extremely helpful. The curtains in the room could use a little cleaning but everything else was spic and span.

I booked and paid through the app. When I arrived they changed my room to a different cheaper room saying that’s all they had, but did not refund the difference. When I entered the room I saw towels on the floor and an unmade bed. Since this was the only room left I waited an hour for them to clean it. While I waited I saw three other customers come to check in. All had prepaid and pre-booked. None got a room as the company sold them rooms that don’t exist, apparently. The desk clerk was nice enough and sincere, but the place is so terribly managed that this is common, apparently. In the morning at breakfast I noticed a very meager an unappetizing setup. It seemed the management/owners were purposely trying to do the bare minimum to attract business, but that they sincerely hate their customers. The condition of the property was in disrepair. The training and management of staff was severely lacking (the poor clerk did not even know how to refund all those customers’ money). Overall this was, by far the worst Marriott property I’ve ever seen. This was not worth $80, much less the almost $200 I paid. Find another hotel to stay at. Seriously. I warned you. It’s bad! Way worse than a cheap motel. Way worse.

Very comfortable place to stay with great breakfast

Upscale property; exceptional staff, breakfast bar, pool, fitness room, clean and comfortable room!

The rooms were tired and needed updating. Also, the breakfast was sad.

The bed mattress seemed worn and squeaky. Was not comfortable. Need to update the air conditioning. The swimming pool did not seem clean. The ceiling in pool area is warped and bubbled and the windows looked dirty. The complimentary breakfast was not good at all. All food and drink items were a cheaper grade. Will not be staying here again

The staff were all very friendly, helpful and attentive. They had a very nice breakfast spread and it was attended to throughout so they didn’t run out of anything. I had a very pleasant stay there and would be happy to stay there again!

Old TV broken controller bearly worked. Breakfast sucks . People above me all night walking around crack heads i guess

Great place friendly staff very clean and a good breakfast

It was ok. Older and a bit run down in areas. Bed was old snd mattress saggy. Adequate for a 1 night stay. Breakfast good friendly staff

The staff was very courteous for our evening check-in. The staff handling breakfast was very sweet and greeted each person that came in.