Name: Holiday Inn Express Hotel & Suites Panama City-Tyndall by IHG
Address: 5627 East Highway 22, Callaway, Florida, United States of America, Callaway, Florida, US
Price range: $78–$110 per night
Rating: 8.65

What guests think

At Holiday Inn Express Hotel & Suites Panama City-Tyndall by IHG, guests frequently praise friendly staff, clean rooms and common areas, and a satisfying complimentary breakfast that is often replenished promptly.

Recurring concerns include hot water outages, weak air conditioning, thin walls, and door slams that disrupt sleep. Facilities feedback is mixed, with reports of a broken elevator at times, nonworking EV chargers, a small or murky pool, and a removed hot tub. The location is convenient for restaurants and shopping, though a few guests found vehicle access awkward. Expect a generally comfortable stay with occasional disruptions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities draw mixed feedback: some appreciated the pool and easy parking, while others reported a broken elevator at times, nonworking EV chargers, a small or murky pool, a removed hot tub, and missing gym towels or wipes.

Related guest reviews

4

Wesley

Aug 23, 2025

·

Stayed 1 night

The E-Chargers didn't work. I only booked this hotel because they had High Speed e

2

Kimberly

Jul 15, 2024

·

Stayed 1 night

Our experience was horrible from the beginning. The elevator in building A wasnt working so we had to take the stairs. I had back surgery and i have nerve damage and sometimes my right leg gets numb which causes me to fall. The room was very hot. The sofa bed didnt have any linen on it nor was there any extra linen in the room for us to make it up for my son to sleep. I called the front desk and Yolanda was very rude. She told me they didnt have any blankets and we could come to get a sheet and she hung up in my face while i was still speaking. My boyfriend went to get the sheet and almost had to beg for an extra pillow. The toilet clogged and I called to report it and Yolanda answered and very rudely told us to come get the plunger. I asked to speak with a manager and she hung up in my face again. When we asked for another room she threatened to call the police on us. We decided to check out. We got to the front to check out the police were there. She refused to give us a receipt saying she was doing an audit. I will be filing a lawsuit. We checked in after 10 and at midnight we had to drive around to find another hotel

8

Amber

Apr 30, 2024

·

Stayed 3 nights

Room was in good condition and check-in staff, Hannah, was welcoming. Breakfast staff the first day was very kind but other other two days ( Sunday and Monday) were horrible! I wish I caught her name but she wasn’t wearing a name tag. Her interactions with not only me but others looking to start their day with breakfast were met with attitude and abrupt responses, definitely not how I wanted to start my morning. Overall location was ideal for purpose of our trip, room attendant was helpful, amenities offered were in good condition, easy parking options and clean facility. Aside from the less than favorable interactions during breakfast the food offerings were satisfactory for continental.

10

Karen

May 23, 2025

·

Stayed 4 nights

We were very pleased with our room had trouble with finding anything on the tv. My granddaughters loved the pool

8

James

Jul 10, 2023

·

Stayed 1 night

The stay was fine. The hallways on he second and third floors were very warm. Our bathroom sink had no cold water. These are minor things.

2

Timothy

Feb 6, 2024

·

Stayed 2 nights

The elevator was broken and I am disabled and cannot climb the stairs and certainly cannot carry luggage up the stairs. If expedia doesn't refund my money i believe i have a really good court case. I was not informed that the elevator was broken and could not get help from anyone at expedia on the phone before I tried to check in. I am 100 percent disabled and my wife tried repeatedly to get someone on the phone but 2 different people hung up on her. I like expedia but there is no customer service. I will not use this service again if not fully refunded.

8

Todd

Mar 2, 2024

·

Stayed 1 night

Everything was good except the soap and shampoo dispencers in the room were empty. The weight room did not have any towels or cleaning wipes.

10

Kerrie

Jun 23, 2024

·

Stayed 2 nights

We loved the staff we came down from Grenada Mississippi for 2024 World Series and our stay was great beds were comfy just need to add a small vacuum in the rooms especially with kids but other than that we had a blast pool was nice and staff was amazing

10

Deborah

Jun 26, 2023

·

Stayed 3 nights

Great stay! The only minor negatives were the hot tub ( which was listed as an ammeity)had been filled in with cement and the hallways were not air conditioned. Employees and property were great. Very close to restaurants and shopping.

6

Kimberly

Jul 14, 2024

·

Stayed 1 night

The pool was murky and very small. The room was very outdated. The baseboard was coming off the wall. Nice beds though. They were comfortable and the staff was amazing.

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Cleanliness

Cleanliness is generally praised across rooms and common areas. A few guests noted lapses such as hair, soiled bedding, dirty carpet, or fruit flies.

Related guest reviews

6

Julie

Oct 12, 2025

·

Stayed 1 night

The front desk clerk at check-in wasn’t overly friendly but wasn’t rude. There were no bath towels in our room when we arrived. The door to our room was very loose…it latched but would move back and forth and was so off track you couldn’t lock the deadbolt. The walls are PAPER THIN and the doors in the room and the main door are completely hollow and cheap. The door handle to the bathroom was almost falling off. All the doors on our floor would SLAM if you didn’t hold them until they closed…that made for tons of slamming until early morning. The carpet needed a good cleaning so we just kept shoes on anytime we walked around. Sheets and bedding seemed clean and the bathroom was cleaned as well, just needed towels. Girl at checkout time was super friendly.

10

Sakeena

May 25, 2025

·

Stayed 1 night

Clean, easy check in and decent breakfast.

8

Domonique

Mar 5, 2023

·

Stayed 1 night

The check in was great, upon unloading all of our stuff into our room we discovered that the bedding was soiled with what appeared to be blood and there was candy/food on the floor. We quickly spoke with the staff downstairs and were transferred to another room. The 2nd room was on another floor and was clean and tidy! Beds were comfortable. Overall the property was clean, tidy, and comfortable.

6

Naomi

Jun 20, 2025

·

Stayed 2 nights

There was hair in the bathroom and on the bath towel. I expected more detail in the cleaning.

6

Phong

Apr 27, 2024

·

Stayed 1 night

Property was nice and clean. Only bad part was there was so many fruit flies in our room. Didn’t make a complaint to front desk because she was so nice and accommodating to our needs. Just ended up killing most of them. Overall stay was great.

10

Edwin

Jul 29, 2023

·

Stayed 1 night

Room was clean and nice

10

Kevin

Jul 21, 2025

·

Stayed 1 night

The place was very clean and nicely maintained and the staff was friendly and helpful.

10

Stacey

Sep 4, 2023

·

Stayed 1 night

Very clean and friendly staff

10

Charles

Jun 18, 2025

·

Stayed 5 nights

I always stay at Holiday Inns because I know what I am getting whenever I stay at one. This Holiday Inn was no different, matter of fact I would say one of the better ones I have stayed at. Checking in was fast and I was greeted by an extremely kind and welcoming staff. The hotel it self was very up to date and very clean. As for the rooms, everything was spotless. The beds were clean and that had that perfect holiday inn bed comfortably. If I am in the area again I will definitely be staying here again! And as for Holiday Inn upper management this is for you, the way the General Manager runs this particular hotel is exactly how a hotel is supposed to be ran!

10

Liam

Oct 8, 2024

·

Stayed 1 night

Great clean room. Comfy bed and good breakfast

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Rooms

Rooms are comfortable with some spacious layouts and notably comfy beds. Several reviews mention thin walls and door slams, dated fixtures, and occasional AC or in-room TV issues.

Related guest reviews

6

Julie

Oct 12, 2025

·

Stayed 1 night

The front desk clerk at check-in wasn’t overly friendly but wasn’t rude. There were no bath towels in our room when we arrived. The door to our room was very loose…it latched but would move back and forth and was so off track you couldn’t lock the deadbolt. The walls are PAPER THIN and the doors in the room and the main door are completely hollow and cheap. The door handle to the bathroom was almost falling off. All the doors on our floor would SLAM if you didn’t hold them until they closed…that made for tons of slamming until early morning. The carpet needed a good cleaning so we just kept shoes on anytime we walked around. Sheets and bedding seemed clean and the bathroom was cleaned as well, just needed towels. Girl at checkout time was super friendly.

10

Dwight

Jul 19, 2025

·

Stayed 2 nights

Great breakfast rooms large clean,

8

Gregory

Nov 5, 2024

·

Stayed 3 nights

It is a excellent hotel to stay at. The only minor problem we had was with the remote control for the TV and the air conditioning did not work right. They offered another room to us to compensate but we decide to stay in the room we got overall they were very kind and generous and went out of the way to satisfy our needs

8

Rebecca

Jan 26, 2025

·

Stayed 1 night

Good, basic property. Appeared clean. Nice bathroom. Walls are terribly thin. We could hear our neighbors’ tv, doors, and water/toilet all night. Beds were small (double) and very hard. Check in and out was good and continental breakfast was simple and efficient.

8

Robert

Jul 27, 2025

·

Stayed 3 nights

the room reached 79 degress and would not cool off. temp set at 67 which is the lowest setting. Asked the front desk and they stated it was normal... not normal on a hot day. the lobby was colder than our room. the rest of the hotel was awesome as so were the staff

10

Charles

Jun 18, 2025

·

Stayed 5 nights

I always stay at Holiday Inns because I know what I am getting whenever I stay at one. This Holiday Inn was no different, matter of fact I would say one of the better ones I have stayed at. Checking in was fast and I was greeted by an extremely kind and welcoming staff. The hotel it self was very up to date and very clean. As for the rooms, everything was spotless. The beds were clean and that had that perfect holiday inn bed comfortably. If I am in the area again I will definitely be staying here again! And as for Holiday Inn upper management this is for you, the way the General Manager runs this particular hotel is exactly how a hotel is supposed to be ran!

8

Nikita

May 28, 2024

·

Stayed 2 nights

The only thing that I a problem with was the air conditioning, not able to control the temperature. I put it 60 degrees and high speed but i noticed that nothing can. The room stay at the same temperature i was hot at night couldn't sleep well

8

Nancy

Aug 12, 2025

·

Stayed 3 nights

Blind was broken, TV would not work until I changed the input ports. But they responded quickly to my concerns and it was repaired. Room clean. Breakfast was good especially the cinnamon rolls.

6

Kimberly

Jul 14, 2024

·

Stayed 1 night

The pool was murky and very small. The room was very outdated. The baseboard was coming off the wall. Nice beds though. They were comfortable and the staff was amazing.

10

Shawn

Aug 20, 2023

·

Stayed 1 night

Great bed

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Service

Service is frequently described as friendly, professional, and responsive, with smooth check-in and prompt help or room offers when issues arise. A few guests reported rude interactions at the desk or breakfast area.

Related guest reviews

2

Kimberly

Jul 15, 2024

·

Stayed 1 night

Our experience was horrible from the beginning. The elevator in building A wasnt working so we had to take the stairs. I had back surgery and i have nerve damage and sometimes my right leg gets numb which causes me to fall. The room was very hot. The sofa bed didnt have any linen on it nor was there any extra linen in the room for us to make it up for my son to sleep. I called the front desk and Yolanda was very rude. She told me they didnt have any blankets and we could come to get a sheet and she hung up in my face while i was still speaking. My boyfriend went to get the sheet and almost had to beg for an extra pillow. The toilet clogged and I called to report it and Yolanda answered and very rudely told us to come get the plunger. I asked to speak with a manager and she hung up in my face again. When we asked for another room she threatened to call the police on us. We decided to check out. We got to the front to check out the police were there. She refused to give us a receipt saying she was doing an audit. I will be filing a lawsuit. We checked in after 10 and at midnight we had to drive around to find another hotel

8

Amber

Apr 30, 2024

·

Stayed 3 nights

Room was in good condition and check-in staff, Hannah, was welcoming. Breakfast staff the first day was very kind but other other two days ( Sunday and Monday) were horrible! I wish I caught her name but she wasn’t wearing a name tag. Her interactions with not only me but others looking to start their day with breakfast were met with attitude and abrupt responses, definitely not how I wanted to start my morning. Overall location was ideal for purpose of our trip, room attendant was helpful, amenities offered were in good condition, easy parking options and clean facility. Aside from the less than favorable interactions during breakfast the food offerings were satisfactory for continental.

10

Kim

Oct 8, 2023

·

Stayed 2 nights

We were able to check in early which was great. Very quiet and clean. Staff was very nice.

10

Bailey

Jul 20, 2025

·

Stayed 2 nights

The breakfast was amazing! Staff was helpful and property was nice!

8

Gregory

Nov 5, 2024

·

Stayed 3 nights

It is a excellent hotel to stay at. The only minor problem we had was with the remote control for the TV and the air conditioning did not work right. They offered another room to us to compensate but we decide to stay in the room we got overall they were very kind and generous and went out of the way to satisfy our needs

10

Carolyn

May 28, 2025

·

Stayed 2 nights

Fantastic job on breakfast. Staff professional and pleasant .

10

Antonia

Apr 20, 2025

·

Stayed 5 nights

Personnel very focused on customer service

10

Charles

Jun 18, 2025

·

Stayed 5 nights

I always stay at Holiday Inns because I know what I am getting whenever I stay at one. This Holiday Inn was no different, matter of fact I would say one of the better ones I have stayed at. Checking in was fast and I was greeted by an extremely kind and welcoming staff. The hotel it self was very up to date and very clean. As for the rooms, everything was spotless. The beds were clean and that had that perfect holiday inn bed comfortably. If I am in the area again I will definitely be staying here again! And as for Holiday Inn upper management this is for you, the way the General Manager runs this particular hotel is exactly how a hotel is supposed to be ran!

8

Nancy

Aug 12, 2025

·

Stayed 3 nights

Blind was broken, TV would not work until I changed the input ports. But they responded quickly to my concerns and it was repaired. Room clean. Breakfast was good especially the cinnamon rolls.

10

Demita

Jun 9, 2025

·

Stayed 1 night

The staff was friendly and the room was clean.

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Location

Location is convenient and close to restaurants and shopping, with some stays described as walkable. A few guests found vehicle access in and out awkward.

Related guest reviews

10

Sara

Jan 8, 2023

·

Stayed 19,363 nights

Clean, good service, plenty in area.

8

Amber

Apr 30, 2024

·

Stayed 3 nights

Room was in good condition and check-in staff, Hannah, was welcoming. Breakfast staff the first day was very kind but other other two days ( Sunday and Monday) were horrible! I wish I caught her name but she wasn’t wearing a name tag. Her interactions with not only me but others looking to start their day with breakfast were met with attitude and abrupt responses, definitely not how I wanted to start my morning. Overall location was ideal for purpose of our trip, room attendant was helpful, amenities offered were in good condition, easy parking options and clean facility. Aside from the less than favorable interactions during breakfast the food offerings were satisfactory for continental.

10

Amy

Oct 14, 2025

·

Stayed 1 night

Hotel was in the area we needed to be. Walkable to our location. Variety of restaurants around the area.

8

Rebecca

May 30, 2023

·

Stayed 3 nights

It was very convenient. Friendly staff

10

Donna

Dec 30, 2023

·

Stayed 2 nights

Good location, clean, friendly staff

10

Carl

Jun 4, 2023

·

Stayed 1 night

Nice clean and quiet place to stay, modern facility, close to a lot of shopping and food options. The only negative is that the bathroom needs a few upgrades, loose floor tiles and bathtub bottom isn't a solid foundation.

10

Deborah

Jun 26, 2023

·

Stayed 3 nights

Great stay! The only minor negatives were the hot tub ( which was listed as an ammeity)had been filled in with cement and the hallways were not air conditioned. Employees and property were great. Very close to restaurants and shopping.

8

Venkat

Jul 5, 2023

·

Stayed 1 night

Good location

10

James

Dec 9, 2024

·

Stayed 4 nights

Loved the hotel but the location is kinda hard to get in and out of.

8

Donna

Aug 18, 2023

·

Stayed 2 nights

Clean, good area

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Dining

Breakfast is widely liked for being hot, fresh, and well stocked. A small number reported it below expectations or encountered brusque service.

Related guest reviews

10

David

Oct 6, 2025

·

Stayed 2 nights

Breakfast was great. A huge plus for me is coffee in the lobby area. If I wake up early and would like to have a cup of coffee without waking up the other guest in the room or going somewhere, I was happy to see they provided this one simple but very nice perk. Check in was easy and quick. Front desk staff were extremely friendly, the nice lady preparing breakfast was very nice and ensured items were promptly refilled when they ran low. Our room was clean when we checked in (I usually don't get housekeeping on short stays).

10

Hope

Aug 21, 2023

·

Stayed 1 night

When traveling I always wipe down furniture with disinfectant wipes and clean restroom but this hotel room was CLEAN! No dust, no left over hair on the bathroom floor, no stains on the bedding or carpet. The staff was nice and the breakfast was hot, fresh and ready! I was indeed impressed and it will be my go-to when I go back. The bed was super comfy too 😊

10

Bailey

Jul 20, 2025

·

Stayed 2 nights

The breakfast was amazing! Staff was helpful and property was nice!

10

Alejandro

Sep 6, 2024

·

Stayed 2 nights

Breakfast is the only thing that does not go according to what is advertised.

10

Dwight

Jul 19, 2025

·

Stayed 2 nights

Great breakfast rooms large clean,

10

Carolyn

May 28, 2025

·

Stayed 2 nights

Fantastic job on breakfast. Staff professional and pleasant .

8

Rebecca

Jan 26, 2025

·

Stayed 1 night

Good, basic property. Appeared clean. Nice bathroom. Walls are terribly thin. We could hear our neighbors’ tv, doors, and water/toilet all night. Beds were small (double) and very hard. Check in and out was good and continental breakfast was simple and efficient.

10

Jim

Jul 2, 2025

·

Stayed 3 nights

Liked: Complimentary breakfast. Disliked: Nothing.

10

Teresa

Jun 5, 2025

·

Stayed 1 night

The room was good and staff was friendly. Breakfast was very good. Overall a very good stay for the one night we were there

10

Edna

Aug 4, 2024

·

Stayed 2 nights

Our stay was wonderful. Excellent staff and services. Breakfast was very good. Overall, I will say this is one of the few hotels I will definitely recommend.

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Month	Average price
January	$90
February	$92
March	$116
April	$123
May	$141
June	$139
July	$154
August	$100
September	$130
October	$118
November	$105
December	$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $104	16 $104	17 $104	18 $107	19 $101
20 $96	21 $95	22 $101	23 $110	24 $110	25 $105	26 $93
27 $91	28 $99	29 $99	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $99	3 $87
4 $87	5 $99	6 $103	7 $94	8 $90	9 $87	10 $87
11 $87	12 $102	13 $102	14 $99	15 $99	16 $96	17 $96
18 $78	19 $104	20 $102	21 $99	22 $103	23 $99	24 $96
25 $78	26 $99	27 $96	28 $96	29 $99	30 $89	31 $89

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Communications)

Suite, 2 Queen Beds (Additional Living Area)

Suite, 2 Double Beds, Accessible (Communications)

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Accessible (Communications)

Standard Room

Standard Room, 1 King Bed

Standard Room, 2 Double Beds

Suite, Multiple Beds (Additional Living Area)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Hotel & Suites Panama City-Tyndall by IHG

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