Name: Four Points by Sheraton Tallahassee Downtown
Address: 316 West Tennessee Street, Governor's Walk, Tallahassee, Florida, United States of America, Tallahassee, Leon County, US
Price range: $102–$984 per night
Rating: 8.25

What guests think

Across recent reviews, Four Points by Sheraton Tallahassee Downtown earns frequent praise for its friendly staff, convenient location near FSU, and comfortable rooms with big windows, while repeated concerns include intermittent maintenance issues and inconsistent housekeeping.

Several reviews note parking limitations during busy events and periodic pool or hot tub closures. Common drawbacks are loud road or hallway noise, occasional A/C or TV problems, and that some rooms lack mini‑fridges or microwaves. Breakfast and dining get mixed feedback, with some enjoying the bar food and others finding breakfast costly or slow. Expect a convenient, staff-forward stay with some variability in quiet and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an outdoor pool, hot tub, and on-site bar/restaurant, but guests report frequent pool/hot tub outages or maintenance and occasional ice-machine problems. Parking can be tight during events, and EV chargers are available but sometimes out of service.

Related guest reviews

10

Elizabeth

Jul 16, 2025

·

Stayed 1 night

Visiting FSU and was pleased with the location. The room was a nice size and very clean. I wish there was a fan in the bathroom. They have a nice pool and bar. Small gym. The front desk staff was extremely friendly and informative. Overall had a great experience.

8

Diana

Jun 30, 2025

·

Stayed 2 nights

Hotel room was great, clean and quiet. However the hotel was apparently hosting a wedding event and all of the parking lot was taken over by the wedding guest which left no available space for the paying guests with parking passes. We were told to park across a 4 lane highway in the grass. Seems the guest should have been instructed to park in the grass and the parking lot kept for the paying guest of the hotel.

10

Christopher

Jun 20, 2024

·

Stayed 1 night

Parking on site. However it can get full. There is an overflow parking across the street. You can walk or they will drive you over with a large golf cart.

6

Patrick

Apr 5, 2024

·

Stayed 2 nights

Everyone we met was very nice. No ice machines worked in the hotel. I checked every floor.

10

Charles

Jul 6, 2023

·

Stayed 1 night

If I had a complaint it would be the pool and hot tub. Jets don’t work and the pool could be cleaner. The staff is great and the room is nice and comfortable. I will stay again.

4

Coleen

May 2, 2023

·

Stayed 3 nights

I selected this hotel for the proximity to FSU and the pool. The website advertised a beautiful pool and patio area. The pool was under construction when I stayed. I called the day before arriving to co form my reservation and was not notified.

4

Andrea

Apr 1, 2023

·

Stayed 1 night

The pool was filthy and the hot tub was drained. We were also charged for parking even though we had the parking permit posted. It’s a shame, because this hotel used to be so nice.

4

Dianne

Mar 20, 2023

·

Stayed 1 night

The pool and hot tub were not in working order which was one of the main reason we booked this property.

2

JANICE

Jan 14, 2023

·

Stayed 1 night

I booked for the EV charging capability. Both chargers OUT OF SERVICE and seems management doesn’t care. She canceled my reservation.

10

Nate

Dec 21, 2022

·

Stayed 1 night

Close to almost everything, EV chargers available, a definitive plus

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests found rooms very clean and well maintained, but recurring reports mention missed housekeeping, hair in bathrooms, stained carpets, and occasional odors or pests.

Related guest reviews

10

Jacqueline

Nov 6, 2025

·

Stayed 2 nights

We stay at Four Points every time we are in Tallahassee. The rooms are always immaculate, the beds are super comfortable and the staff is always friendly with a smile on their faces! The pricing and location to FSU Campus can't be beat!

6

Rosa Ana

Aug 1, 2025

·

Stayed 3 nights

Hotel was decent for the area. It’s older but it could use some cleaning. The room was dirty.

10

Angelica

Jul 22, 2025

·

Stayed 2 nights

Very clean

6

Natasha

Jul 12, 2025

·

Stayed 3 nights

There was hair in our bathroom on the door, towel and floor,

10

Mauricio

Jul 11, 2025

·

Stayed 2 nights

Common areas not in good condition. Carpet stained

10

Christopher

Jun 22, 2025

·

Stayed 1 night

Excellent, clean

2

Keely

Dec 31, 2024

·

Stayed 2 nights

Room was filthy. My allergies flared up so bad I couldn’t breathe. I fell in the parking lot causing sever injuries due to the holes and uneven areas in the parking lot. We were suppose to receive a refund but did not and it’s been 2 weeks with many follow up phone calls. Tonight I was insulted by the night manager for asking if I should contact my bank.

8

Eugenia

Jun 22, 2024

·

Stayed 2 nights

Carpet in hallways and rooms need to be CLEANER

2

Rose

Oct 2, 2023

·

Stayed 1 night

The room hadn’t even been cleaned when we arrived. There was used toilet paper, empty bath wash, the shower didn’t even get warm. Floors looked like they hadn’t even been spot mopped or vacuumed. The towels, and sheets had stains. The sheets smelled like a dog. When I brought it to their attention nothing was made right. Absolutely disgusting hotel, whoever “cleans” their rooms should be appalled. Can’t believe I spent that amount of money for such a disgusting place.

10

Eduardo

Sep 24, 2023

·

Stayed 1 night

Clean well maintained

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often comfortable with distinctive round layouts and floor-to-ceiling windows offering city views. However, several guests noted road and hallway noise, occasional A/C or TV issues, and that some rooms lack a mini‑fridge or microwave.

Related guest reviews

10

Thomas

Nov 11, 2025

·

Stayed 1 night

It was a great surprise….very unique room layout….with floor to ceiling windows! Loved it.

8

Robert

Jul 22, 2025

·

Stayed 1 night

Nice property located in a convenient location near FSU. At night walls are a little thin so the area can be somewhat noisy. In our situation we could hear the tv next door, a little one crying, traffic outside. Management is obviously aware because they had ear plugs available in the room. That said by 11 things seemed to settle down. I would stay at this location again but again be mindful of the noise considerations. Ha

6

Gabrielle

Jun 2, 2025

·

Stayed 2 nights

The air in our room did not work. Our room stayed muggy. We asked on the first night to be moved to a different room and were told they would send maintenance first; they checked it out and said it was fine. When we asked them if the other room would be similar they said probably, so they didn’t think we should bother moving. This made us pretty uncomfortable the whole time when in our room. Otherwise, the staff everywhere were friendly, everything was clean, and the pool was very nice.

6

Linda

Feb 9, 2025

·

Stayed 2 nights

The room was hot. The AC didn't work. We had to change rooms at 1:00 a.m. We had old towels and only 2!

10

Charles

Jan 2, 2025

·

Stayed 1 night

The Four Points by Sheraton was great. The exterior wall of the room was full glass from ceiling to floor and wall to wall. The 10th floor gave me a fantastic view of Tallahassee tree line. All around cool design. The Staff were friendly and courteous.

8

Skyler

Oct 21, 2024

·

Stayed 2 nights

We liked the unique shape of the hotel and found the staff to be excellent and very helpful. We were disappointed by the quality of the breakfast for the exorbitant price. Additionally, our internet TV failed to connect to the internet. The hotel is on the side of a busy road and it was very noisy at night with traffic. The rooms were nice and fully outfitted and we enjoyed the big windows and easy elevator access.

6

Carol

Feb 23, 2024

·

Stayed 1 night

We were given a room directly across from an elevator so it was very noisy. The hotel didn’t appear to be busy on Wed., Feb 21st. A better location would have been nice. Three electrical outlets didn’t work on the desk. The hot and cold water was reversed on the shower. I will note they were properly labeled, but still could have been a safety hazard.

6

Meghan

Feb 4, 2024

·

Stayed 2 nights

Room itself was ok. Terrible traffic noise from our room.

10

Haley

Jan 28, 2024

·

Stayed 2 nights

PERFECT!!!! Wonderful hotel! We came for an FSU basketball game and it was an easy walk to the stadium! The hotel was clean and comfy and amazing! I was unsurprised there wasn’t a refrigerator (or microwave) but no biggie! It was a great experience. Great area too!

8

Dana

Jan 30, 2023

·

Stayed 1 night

Clean rooms but the rooms does not have microwave or refrigerator.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly and helpful across the hotel. A minority mention slow or disorganized check‑in, poor communication, or concerning lapses in key/guest verification.

Related guest reviews

10

Jacqueline

Nov 6, 2025

·

Stayed 2 nights

We stay at Four Points every time we are in Tallahassee. The rooms are always immaculate, the beds are super comfortable and the staff is always friendly with a smile on their faces! The pricing and location to FSU Campus can't be beat!

10

Edward

Aug 16, 2025

·

Stayed 2 nights

Excellent staff

4

Lisa

Aug 8, 2025

·

Stayed 1 night

I had to wait for over fifteen minutes for the gentlemen to come back to the check in desk. He was rude and disrespectful, and I will never go back to that hotel. However, the room was clean, cool and comfortable.

10

Terry

Jul 17, 2025

·

Stayed 1 night

great service

10

Sharon

Apr 9, 2025

·

Stayed 1 night

All of the staff was pleasant upon arrival. The desk clerk Erica was Awesome and very knowledgeable of events and surrounding area restaurant’s. The waitress for the restaurant this morning was overwhelmed with patrons, but she took her time and assisted everyone promptly

10

Jon

Jan 5, 2025

·

Stayed 2 nights

Jabari is an absolute diamond for your company. He not only was attentive, friendly, and welcoming to your establishment but also went out of his way to track down an open pharmacy at 2am. He also remembered 6 hours later when he was leaving his shift to check on me to see how I was feeling. Jabari’s kindness and willingness to help is a reason I truly miss the city of Tallahassee.

10

Nguyen

Dec 18, 2024

·

Stayed 2 nights

Our check-in and check-out were a breeze. The ladies at the counter were exceptionally friendly and speedy. We really appreciate Erica and Devin for their friendliness and resourcefulness. This hotel provided pleasant surprises. Its location was convenient to downtown. Its parking lot was clean and well-lit. The elevators were clean and always readily available. Our favorite thing was the refreshing station, which thoughtfully provided coffee and hot tea in the mornings, and amazingly fresh, cold, and flavored water in the afternoon. We will stay here again when we visit Tallahassee.

4

Lucy

Apr 17, 2024

·

Stayed 2 nights

Unique circular-shaped hotel, but the staff\'s knowledge at the front desk is concerning. We had issues with our room keys multiple times, and whenever there was an issue the front desk employee asked "What\'s your room number?" and then re-programmed the card for us. There was no verification said room belonged to us. What kind of security is that!? They re-program door keys without making sure it\'s your room! So after re-programming our door keys 3 times in 2 days, they also double charged us for the stay. It takes 3-5 days for the refund to be applied back to your account - I hope you aren\'t short on cash! The lack of training and knowledge of this staff is concerning.

2

Janae

Oct 23, 2023

·

Stayed 1 night

My room wasn’t ready until after 6:30pm when checkin was at 4pm and nobody called me to give me advance notice so I could make other arrangements. I was put in a room with a king bed instead of two doubles like I booked and couldn’t change. They must have given my room with two beds away. One staff in breakfast area didn’t talk so it was hard to communicate about food and pricing. They were mopping the lobby floors at 8-9am when people were coming and going which made it hard to get around easily with wet floors and signs and workers mopping everywhere. I was charged for incidentals and it hasn’t come off my card yet.

4

Nicholas

Jul 26, 2023

·

Stayed 1 night

Front desk provided my room number/info to someone(an unwelcomed person) that was not on my reservation and allowed them to come up to my room without informing me. This could’ve ended way differently. They also stated that there’s nothing they can do so I will be following up with corporate. This is beyond unacceptable and is extremely unsafe.

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AI-generated summary based on recent guest reviews

Location

Very convenient for FSU, the Capitol, and downtown dining, with many places walkable from the hotel. Expect noticeable traffic noise from Tennessee Street, and a few guests mentioned the surrounding area feels less appealing at night.

Related guest reviews

10

Jacqueline

Nov 6, 2025

·

Stayed 2 nights

We stay at Four Points every time we are in Tallahassee. The rooms are always immaculate, the beds are super comfortable and the staff is always friendly with a smile on their faces! The pricing and location to FSU Campus can't be beat!

8

David

Oct 16, 2025

·

Stayed 1 night

Nice location for events at FSU, very walkable to campus and restaurants.

8

Doreen

Jul 28, 2025

·

Stayed 2 nights

Excellent central location. Comfortable beds. Nice outdoor pool.

10

Lori

Jun 26, 2025

·

Stayed 1 night

Very close to campus

8

Lydia

Sep 6, 2024

·

Stayed 2 nights

Hotel staff were all great. Traffic noise was a bit much since located on busy Tennessee Street in Tally. Room was clean, but a bit small compared the rooms we are used to.

4

Simone

Jun 19, 2024

·

Stayed 4 nights

Very noise. The hotel is next to the street no quiet at all.

10

Molly B

Mar 8, 2024

·

Stayed 2 nights

Great location, walking distance to Florida State University campus and a short drive to Downtown Tallahassee. Very attentive and friendly staff that went above and beyond to help us.

10

Carmen

Jan 18, 2024

·

Stayed 1 night

I will stay here again; it was close enough to walk to the Capitol, parking free, convenient and clean

8

michelle

Nov 25, 2023

·

Stayed 1 night

We stayed in a lovely suite with an amazing view and comfy bed. Only for one night and they had trouble getting us in our room til near 6 for our 3pm checkin. Great restaurants nearby but felt more comfortable driving than walking with our teenage girls. Lots of homeless nearby.

10

J. Morgan

Oct 24, 2023

·

Stayed 1 night

It was great! Hotels for FSU home games are pricey but this was a very nice stay. Close to the campus and easy walking distance.

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AI-generated summary based on recent guest reviews

Dining

The bar and on‑site restaurant receive frequent compliments for tasty food and drinks. Breakfast and room‑service options are more mixed: breakfast often isn’t included and can feel pricey or slow, and late‑night food/room service is limited.

Related guest reviews

10

Lacy

Jun 28, 2025

·

Stayed 3 nights

Great location. Staff was wonderful. Restaurant and bar was phenomenal.

8

kevin

May 18, 2025

·

Stayed 3 nights

No food available late nite and no room service . They have a marketplace with snacks but convenient store sandwiches for 15 bucks !! No

8

Michael

May 3, 2025

·

Stayed 1 night

Nice hotel and friendly staff. Unfortunately we couldn’t order room service and had to go down to the restaurant and order.

8

Pamela

Jan 31, 2025

·

Stayed 1 night

Easy to get your bags in. Quick desk service. Near an oyster place. Decent prices for breakfast. Poor breakfast service.

8

Julio

Jan 23, 2025

·

Stayed 1 night

My stay at Four Points was great! The hotel is very unique in that it is cylindrical, including the layout inside the hallways. Another feature is the lobby, which has a bar that doesn't get packed at all meaning the bartender/server is always tending to your needs. This area also has plenty of seating and perfect for studying or getting work done. Parking is free and there is plenty of it. All the staff members were friendly and attentive. Andrew at the reception desk was always available to help and with a smile. Erykah at the bar was also very interactive and enjoyable to talk to. The only down sides I would say about the hotel is that since it is next to a busy street, the noises and honks of the cars can be readily heard. Another is that, although the hotel serves breakfast, it is not free (neither is the bar). The food prices are pretty expensive too. No reservation is needed though.

10

Brooke

Jun 29, 2024

·

Stayed 1 night

There was a restaurant in the Lobby that served a menu with varied options, my Dinner and Breakfast were both lovely. The room was perfect and the bed comfortable. I would highly recommend this hotel if you are needing to stay in the area.

10

Jacqueline

Jun 10, 2024

·

Stayed 3 nights

The hotel bar actually has some really good food and great drinks! Everything was very clean and we were pleased with our experience!

10

patricia

Jun 2, 2024

·

Stayed 1 night

While a little older the property is well kept. The bed and bedding was SO comfortable. The room was clean and the A/C kept it nice and cold. The food in the restaurant/bar was delicious and they had lots of $5 drink specials. All the staff we came in contact with were helpful, friendly and had great attitudes.

8

Roderick

Apr 12, 2024

·

Stayed 1 night

Place is very clean and looks new throughout. The noise was very loud as I had a room next to main road. The breakfast was not very good. The pancakes still had batter in the center of them and they make you think you are going to have a buffet style breakfast, but it was a la cart and wasn’t very good. Go somewhere else and get breakfast

8

Eric

Feb 11, 2024

·

Stayed 2 nights

Nice hotel. I love the size of the rooms and the views with the large windows. Their system for charging $18 for a self service breakfast buffet and then using a free breakfast coupon to cover it but still with an expectation to tip the person who brought me my glass of water seems a little ridiculous. Also the bathroom fixtures were loose and outdated. That being said, the staff were great and the rooms were clean. Definitely will visit again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$224
February	$274
March	$166
April	$139
May	$161
June	$114
July	$114
August	$186
September	$160
October	$211
November	$148
December	$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $114	17 $136	18 $348	19 $296
20 $102	21 $102	22 $106	23 $124	24 $193	25	26 $970
27 $110	28 $110	29 $115	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
				1 $165	2 $587	3 $587
4 $117	5 $117	6 $122	7 $132	8 $180	9 $111	10 $111
11 $117	12 $117	13 $127	14 $142	15 $176	16 $111	17 $111
18 $122	19 $984	20 $984	21 $984	22 $984	23 $688	24
25 $117	26 $117	27 $132	28 $147	29 $152	30 $610	31 $559

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Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed

Suite, 1 Bedroom

Suite, 1 Bedroom (High Floor)

Room, 1 Queen Bed, Hearing Accessible (Transfer Shower & Roll-In Shower)

Deluxe Room, 2 Double Beds

Room, 2 Double Beds

Room, 1 Queen Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Room, 1 King Bed, Hearing Accessible (High Floor)

Presidential Suite, 1 King Bed with Sofa Bed

Room, 2 Double Beds (High Floor)

Suite, 1 Bedroom, Hearing Accessible (Transfer Shower & Roll-In Shower)

Suite, 1 Bedroom, Kitchenette (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed

Room, 1 Queen Bed

Room, 1 King Bed, Hearing Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Points by Sheraton Tallahassee Downtown

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Prices for upcoming dates