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Location
Andaz Hotel Macau is located within Galaxy Macau connected to International Convention Center, in the heart of cotai and a short walk from cotai west. A 10 minute drive from Macau Internationational Airport
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Dry Cleaning
5
Room details
Sleeps 2
377 ft²
5
Room details
Sleeps 2
377 ft²
5
Room details
Sleeps 2
377 ft²
5
Room details
Sleeps 2
377 ft²
7
Room details
Sleeps 2
732 ft²
6
Room details
Sleeps 2
624 ft²
5
Room details
Sleeps 2
517 ft²
Based on 3,541 verified reviews
AI-generated summary based on recent guest reviews
Andaz Macau, By Hyatt earns strong praise for exceptionally friendly, thoughtful service and very clean, modern rooms, with family‑friendly touches, complimentary minibar perks, a lounge with snacks, and access to Galaxy’s resort facilities via shuttle.
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What guests think
Andaz Macau, By Hyatt earns strong praise for exceptionally friendly, thoughtful service and very clean, modern rooms, with family‑friendly touches, complimentary minibar perks, a lounge with snacks, and access to Galaxy’s resort facilities via shuttle.
Several reviews note the location is a bit removed from the main Galaxy complex and Cotai Strip, making walks longer and reliance on shuttles common. Room feedback is positive overall but mentions occasional small layouts, less satisfying views, and noise or air‑conditioning inconsistencies. Breakfast is frequently enjoyed, though on-site dining is limited and queues can form at busy times. Expect a polished, service-led stay that suits families and leisure travelers.
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AI-generated summary based on recent guest reviews
Facilities
Guests like the indoor pool, well-equipped gym, lounge with complimentary snacks/drinks, and free in-room minibar; access to Galaxy’s Grand Resort Deck and wave pool via shuttle is a highlight. A few note limited on-site venues and distance to the main pool deck.
Related guest reviews
HYESUNG
Nov 1, 2025
·
Stayed 3 nights
Grace
May 23, 2024
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Stayed 2 nights
Chi Fai Philip
Jun 28, 2024
·
Stayed 1 night
Tsz Hong
Apr 4, 2025
·
Stayed 1 night
SHUCHIN
Oct 1, 2025
·
Stayed 1 night
SIHYUNG
May 14, 2025
·
Stayed 3 nights
pinpin
Sep 13, 2024
·
Stayed 2 nights
Byungwook
Mar 3, 2025
·
Stayed 1 night
Kimi
May 2, 2025
·
Stayed 1 night
KEITARO
Aug 19, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is consistently praised, with rooms and common areas described as very clean or spotless across many reviews.
Related guest reviews
Po Ling
Nov 3, 2024
·
Stayed 2 nights
wing yiu eric
Dec 17, 2025
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Stayed 2 nights
Tuen
Oct 1, 2024
·
Stayed 1 night
HyeonJin
Jan 29, 2026
·
Stayed 3 nights
yuka
Aug 28, 2025
·
Stayed 1 night
eunhye
Feb 14, 2026
·
Stayed 4 nights
JIYOUNG
Dec 22, 2025
·
Stayed 4 nights
Djana
Sep 11, 2025
·
Stayed 1 night
Tuen
Mar 28, 2025
·
Stayed 2 nights
jisook
Jun 6, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and comfortable, though some guests found them compact with disappointing views. Several report weak soundproofing or loud/unstable A/C.
Related guest reviews
HYESUNG
Nov 1, 2025
·
Stayed 3 nights
youngsin
Feb 21, 2025
·
Stayed 1 night
Chung Mao
Jul 10, 2025
·
Stayed 2 nights
eunsung
May 16, 2024
·
Stayed 1 night
DOSUNG
Apr 9, 2025
·
Stayed 1 night
ANGELINA
Dec 22, 2025
·
Stayed 2 nights
Wilford Yin Tung
Dec 22, 2025
·
Stayed 1 night
Hok Fai
Dec 24, 2024
·
Stayed 1 night
Yavini
Dec 26, 2025
·
Stayed 2 nights
SYLVESTER
Aug 12, 2024
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Service
Service is widely described as warm, attentive, and proactive, with thoughtful touches like gifts and personalized notes and quick handling of requests. Check-in is generally smooth but can be slow or delayed at busy times.
Related guest reviews
Jenny
Sep 7, 2024
·
Stayed 1 night
tsz cheuk
Sep 15, 2025
·
Stayed 1 night
yuka
Aug 28, 2025
·
Stayed 1 night
Lai Ping
Nov 30, 2025
·
Stayed 1 night
TOMOAKI
Aug 28, 2025
·
Stayed 3 nights
Djana
Sep 11, 2025
·
Stayed 1 night
Wai Ling
Sep 14, 2025
·
Stayed 1 night
Yavini
Dec 26, 2025
·
Stayed 2 nights
Solip
Feb 3, 2026
·
Stayed 1 night
seokun
Nov 5, 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Location
Location feedback is mixed: some find it convenient (e.g., near light rail or shopping), but many note it’s set a bit apart from the main Galaxy/Cotai areas, so shuttles are frequently used.
Related guest reviews
Chung Mao
Jul 10, 2025
·
Stayed 2 nights
Ka Chun
Dec 22, 2025
·
Stayed 1 night
eunsung
May 16, 2024
·
Stayed 1 night
??
Sep 19, 2024
·
Stayed 2 nights
HyeonJin
Jan 29, 2026
·
Stayed 3 nights
Wai Hung
Sep 28, 2024
·
Stayed 1 night
Tony
Jun 21, 2024
·
Stayed 1 night
KEITARO
Aug 19, 2025
·
Stayed 1 night
da
Feb 3, 2025
·
Stayed 3 nights
Maggie
Sep 13, 2024
·
Stayed 4 nights
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised as tasty and varied, and the lounge/bar are enjoyed. However, on-site dining choices are limited and queues can occur at peak times; one guest noted no breakfast discount when adding on.
Related guest reviews
Chinyi
Aug 27, 2024
·
Stayed 3 nights
keizo
Nov 16, 2024
·
Stayed 2 nights
Hyunho
Jan 8, 2026
·
Stayed 3 nights
JIYOUNG
Dec 22, 2025
·
Stayed 4 nights
hoiyun
Dec 24, 2024
·
Stayed 1 night
TOMOAKI
Aug 28, 2025
·
Stayed 3 nights
Justin
Dec 17, 2024
·
Stayed 2 nights
Kimi
May 2, 2025
·
Stayed 1 night
JEAN PIERRE
Oct 27, 2024
·
Stayed 1 night
Sangchul
Sep 23, 2024
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Guests have not written any reviews for this property yet.
Complimentary parking is available on-site for guests.
A buffet breakfast is provided, served daily from 06:30 to 10:30. Breakfast is complimentary for children aged 0 to 5, while children aged 6 to 12 are charged 130.9 MOP, and those aged 13 to 17 are charged 261.8 MOP.
Pets are not allowed at the hotel, but service animals are exempt from this policy.
Check-in is available from 15:00, and check-out must be completed by 11:00. Early check-in and late check-out may be available upon request.
The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific room accessibility features may vary.
The hotel is located in Cotai, connected to the convention center and close to attractions such as SkyCab, Caesars Golf Macau, City of Dreams, and Shoppes at Venetian. It is also near family-friendly activities like Studio City Water Park and Coloane Karting Track.
Yes, the hotel features both indoor and outdoor swimming pools, with operational hours varying by season.
Children of all ages are welcome to stay at the hotel. Children aged 0 to 1 can stay for free.
The hotel offers cribs for children aged 0 to 1 at no additional charge. Extra beds are available for guests aged 13 and older at a cost of 446 MOP per night. Advance request is required for extra beds.
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Age Requirements
Check-in available for guests aged 18 and above
Front Desk Services
Front desk available, 24-hour
Identification
Guests must present valid identification (e.g., ID card, passport) for check-in.
Children And Extra Bed Policy
Children of all ages are allowed to stay at the hotel.Extra bed charges: Ages 0 to 1 (crib): free. Ages 0 to -1 (extra bed): 446.2 MOP per night.
Dining
Breakfast is provided. The breakfast is served as `Buffet` style.Featuring `Buffet` cuisine.Breakfast serving hours are: 06:30 to 10:30 on every day; Child breakfast policy: Age:0 to 5 breakfast free of charge. Age:6 to 12 breakfast price is 130.9 MOP. Age:13 to 17 breakfast price is 261.8 MOP. Breakfast price is 261.8 MOP.
Fees
The deposit will be charged for each night.The deposit amount is 1000 MOP.The deposit will be refunded on the same day.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Dry Cleaning
Activities
Swimming pool
Garden
Pool Indoor
Pool Outdoor
Pool (Indoor)
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Water Park
Services
Dry Cleaning
Housekeeping
Banquet Facilities
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
General
Room Service
Restaurant
Non-Smoking Rooms
Kids Club
Poolside Bar
Breakfast in the Room
Beach Sun Loungers
Fence Around Pool
Wheelchair Accessible (Limited)
Parking
Parking
Area Shuttle (free)
Parking Onsite
Internet
Free Wi-Fi