Name: Country Inn & Suites by Radisson, Des Moines West, IA
Address: 1350 Northwest 118th Street, Clive, Des Moines, Iowa, United States of America, Des Moines, Iowa, US
Price range: $74–$129 per night
Rating: 8.45

What guests think

Reviews of Country Inn & Suites by Radisson, Des Moines West, IA highlight friendly, accommodating staff, convenient access to I-35/I-80 and nearby restaurants, and generally clean, spacious rooms with comfortable beds, plus a popular large pool and hot tub.

However, cleanliness is inconsistent, with repeated mentions of stained carpets, dirty or poorly serviced bathrooms, and occasional pests, alongside maintenance issues such as weak AC, lukewarm water, poor drainage, worn furniture, and key-card or thermostat problems. Breakfast is often praised for variety, though some guests report cold or limited items, weekend start times at 7 a.m., and occasional outages or crowded seating during sports-team stays. Overall, it suits travelers seeking practical comfort and amenities over perfect polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The large indoor pool and hot tub are frequently praised and generally well kept, though crowds and rowdy behavior can occur during team stays and a few guests noted cleanliness issues. Parking is convenient, with ample options and good lighting.

Related guest reviews

8

Pamela

Jul 14, 2025

·

Stayed 2 nights

The pool was awesome - so big!

10

Jason

Jul 3, 2023

·

Stayed 2 nights

Very nice hotel. Great pool area. Great parking. Easy access to freeway.

10

Brenda

Jul 14, 2025

·

Stayed 1 night

Very nice hotel.only complaint was there was rowdy and wild kids in the pool, throwing footballs hitting a family member. Drinking in the pool area. The worker did say something about the football incident to the family that was throwing it

10

Darrell

Sep 21, 2025

·

Stayed 1 night

The parking is convenient and well lit. Nice layout for pool and fitness center

10

Anna

Aug 9, 2025

·

Stayed 4 nights

We really enjoyed the pool and hot tub. It was a quick walk to 3 restaurants and a convenience store. The outside lounging areas were great and we were able to enjoy the balmy 70 degree weather during our stay.

10

Megan

Aug 9, 2025

·

Stayed 1 night

Clean, friendly staff, beautiful pool and hot tub, comfy rooms!

10

Breanna

Jul 11, 2024

·

Stayed 2 nights

Check in was quick, pool and hot tub are huge and breakfast was good.

10

Keith

Jul 27, 2024

·

Stayed 1 night

It was great having time in the pool and hot tub without lots of kids after 10:00 pm. Staff was very welcoming.

10

Carolyn

Sep 17, 2025

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Stayed 1 night

No bugs, my biggest concern with hotels. The carpet next to the walls and especially in the corners was dirty in our room but everything else was clean. The bed was comfortable enough to sleep through the night. The pool was warm and the entire pool area was clean. Breakfast was standard fare. Staff was friendly. We were in the very last room of the hall so the hot water took quite awhile to start, not unexpected for location. The area was quiet with several stores and restaurants close. We didn't see other guests until the morning, but we didn't hear anything throughout the night.

10

Alan

Jun 29, 2023

·

Stayed 1 night

Always worth the money to stay here. Pool area clean and perfect temperature. Breakfast was awesome. Recommend

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms and common areas clean, but multiple reviews cite stained carpets or linens, hair in bathrooms, lingering odors, pests, and leftover trash. Housekeeping consistency varies, with some arrivals finding unclean bathrooms or missed servicing.

Related guest reviews

4

Brian

Jul 12, 2025

·

Stayed 1 night

Carpet wet by window, poor ac

4

Kara

Jul 21, 2024

·

Stayed 3 nights

Our room was filthy. This location did not live up to the brand standards and was a stark contrast to the same brand in other parts of the Des Moines area. It appeared someone had a food fight a couple weeks ago and let everything dry. We had to wipe down all the doors to remove the crusted on whatever it was. When we told them we cleaned all of that they simply thanked us. The tub drain was full of someone’s hair and the tub was dirty. The couch was frayed and made horrible noises when you sat down. It had so many stains we literally covered it with a bath towel before sitting on it and tried not to use the arm rests. The hotel is non smoking but used to have smoking and we ended up in a previously smoking room. When asked about the smell, the staff insisted everything in the room had been replaced when they converted to non smoking. We had pictures of cigarette burns in the carpet, on the chair, and on the actual tub but that did not seem to convince them it had been smoked in.

6

Kristine

Nov 25, 2025

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Stayed 1 night

Bathroom didn’t seem to have thoroughly cleaned. Hair in bathtub, toilet had stains. Paint in bathroom was chipped. Room’s door looked to have been repaired from a forced entry. Not reassuring.

10

Michael

Apr 6, 2023

·

Stayed 2 nights

Everything was clean except for trash thrown under the beds and food was left in the refrigerator from customers before us. That was gross and a turn off.

4

Terry

Aug 2, 2025

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Stayed 4 nights

Not clean and smelly

4

Katelin

Mar 14, 2025

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Stayed 1 night

Curtains and bath towels stained. Trash around the outside of the building.

6

Lindsay

Jun 1, 2025

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Stayed 1 night

The staff was the best part of this property. Staff was welcoming, friendly, and provided great service. The property itself is older and has undergone a few poor “face lifts” (mostly paint). The beds and bathroom were clean. The only really dirty thing that we noticed was the in-room carpet… gross.

4

tonya

Nov 26, 2023

·

Stayed 1 night

Couldn't shower as the tub wouldn't drain, tv didn't work, hair on the "clean" sheets and hair in the bathroom.

8

Thailyn

Jul 29, 2024

·

Stayed 2 nights

Room was very clean only issue stopper in sink was broke and tub didn’t look clean . Staff was very professional

6

Debra

Sep 4, 2024

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Stayed 2 nights

The mini fridge did not work so I called the front desk and they offered us another room. The fridge worked in the new room but the bathroom floor tiles moved when you stepped on some of them, which was a safety issue. Cobwebs in the bathroom and tepid water the first night and by noon back to tepid water for shower. The sink water didn’t get hot until the second day before checkout. Lobby was clean and breakfast was good.

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Rooms

Rooms are often spacious and quiet with comfortable beds and practical layouts, including many suites, but decor can feel dated and some stays reported HVAC control issues, weak hot water or drainage, worn furniture, and occasional key-card problems. Noise varies, with occasional hallway or truck traffic reported and limited blackout options in some rooms.

Related guest reviews

8

Tammie

Jun 7, 2024

·

Stayed 1 night

Room had a separate living room area which made the room seem larger.

10

Gretchen

Jul 11, 2025

·

Stayed 1 night

Clean room and hotel. Swimming and hot tub were on point! Room was comfortable, but air conditioning didn’t seem to regulate accurately as it was chilly or hot throughout the night.

8

jason

Oct 15, 2023

·

Stayed 2 nights

Friendly staff, clean rooms, a pool for the kiddos, pet friendly and free breakfast. Our only real issue was that the internet was kind of lousy - we were in the last room at the end of the hall but still…

8

Shannon

Aug 11, 2025

·

Stayed 1 night

It was a nice hotel, but I’d say outdated for the price. I was upgraded to a room with a jacuzzi tub upon check-in, which would have been amazing if I wasn’t staying with my daughter. The tub was out in the open in the room, so unfortunately didn’t get used. The upgrade was still appreciated, nonetheless. While getting ready for bed, the smoke detector in our room went off. Not the main hotel fire alarms, but the white home detector in the middle of the room. I fanned it with a towel and it stopped, but it was a mystery as why it happened. We were not showering or running hot water and definitely not smoking anything, so I’m not sure if a neighboring room was smoking and that is what did it? That was alarming, but it didn’t continue so I was eventually able to relax. The shower had a shower head on each side, which was cool, but the water pressure was nonexistent. The bed was ok, but I did wake up stiff and sore. I also had just drove from Colorado, so I’m not entirely blaming the bed. Overall, it did the job. I don’t think I would stay again if it was priced as high as it was thought, but I would definitely stay for a lower price.

8

Doug

Aug 15, 2025

·

Stayed 1 night

We got checked in quickly, but when we got to our room the key cards wouldn't open the door! So we had to go down and get them prepared again. (The gal at the desk tried to blame me for getting them too close to my phone......I know better than that!!). So they got us into the room and we got settled. Nice room. Great bathroom. We went to supper and when we returned, once again our room would not open. (I keep hotel key cards in my wallet. Well away from my phone.) Fortunately a hard working housekeeper was vacuuming in our hallway and let us in without having to go all the way to the front desk. All in all was a decent hotel, but the key issue was frustrating to say the least!

10

Melissa

Mar 31, 2025

·

Stayed 2 nights

Very clean and roomy

10

Karen

Nov 9, 2025

·

Stayed 1 night

We had a king suite. Very clean and quiet.

8

Michelle

Oct 1, 2025

·

Stayed 1 night

Likes: The room was spacious and clean. We had a king size bed (very comfortable) and it had a seperate sitting area with a pull out couch, tv and desk. The bathroom had a night light which was very nice. The room was clean. Dislikes: A lot of kids running around and sports teams there (no room to sit for breakfast). The cleaning lady keyed into our room at 9:00 am without knocking and we hadn't checked out. If it would have been a couple of minutes later, I would have been naked coming from the shower. The conditioner was out and needed to be replaced. I have thick hair so I was thankful I bring additional conditioner.

8

David

May 11, 2025

·

Stayed 1 night

I didn't feel the bed was comfortable

6

Mike J.

Oct 3, 2025

·

Stayed 3 nights

too much semi truck noise, late at night, unable to get a good night sleep.

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Service

Service is frequently described as friendly, welcoming, and accommodating, with prompt help on maintenance issues and flexible check-in/out. A minority report unprofessional interactions or billing issues, housekeeping missteps, or slow responses during busy periods.

Related guest reviews

10

Jan

Jun 10, 2025

·

Stayed 1 night

We needed rooms for several of my siblings for a funeral in town. The staff was very accommodating and helped us obtain the rooms we needed. They were very informative about breakfast hours and provided a late check out to allow for our sons to use our room to chance for the funeral after a long drive that morning. Very professional and accommodating hotel!

10

Lois

Oct 9, 2025

·

Stayed 3 nights

Friendly staff.

4

William

Jun 7, 2024

·

Stayed 1 night

Arrived after 5pm and our second room wasn’t ready and had no estimate for when it would be done. I came back after dinner around 7:15pm and the room still wasn’t ready. I have 4 kids and 2 go to bed by 7pm. We ended up getting another room on a different floor. I’m not happy with the lack of preparedness of our reservation.

4

Ola

Jul 27, 2024

·

Stayed 2 nights

My family and I were harassed by a group of teenage boys. They were beating on our door and kicking our door and running away. And when I contact the front desk. The guy who answered did not take me seriously and this happened several times on my first night. I was there for 2 nights.

10

NANCY

Jun 19, 2024

·

Stayed 1 night

At first the AC wasn't working in our room. The staff came immediately and got it working. They had offered a different room, but we didn't switch because the AC had started up and it continued to work for our entire stay.

10

Jitendra

Jul 8, 2024

·

Stayed 3 nights

Everyone was very helpful. We did not have any issues while checking in. Also we had to check out sooner due to family emergency and they were very accommodating and provided the refund.

6

Katherine

Oct 1, 2025

·

Stayed 1 night

Breakfast was good. Hotel is dated but clean and staff was friendly. However they tried to charge me $6 for a water I didn’t touch.

2

Kayley

Jun 8, 2025

·

Stayed 2 nights

I was charged twice upon check-in, and have yet to have the problem resolved.

8

Pamela

Mar 26, 2024

·

Stayed 2 nights

Staff was EXCELLENT! The gentleman at check-in arranged adjoining rooms for us, and our daughter-in-law & granddaughters, which worked perfect for us as it provided extra room and seating. Also, needed plates/napkins/forks and extra garbage bags, for a volleyball team pizza party, and staff was very accommodating. Oh and…COOKIES!!! Yay!!! ;) Yummy!!

10

Brett

Sep 17, 2025

·

Stayed 1 night

Hotel was very clean and staff were great and helpful.

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AI-generated summary based on recent guest reviews

Location

Location is convenient near I-35/I-80 with several restaurants and shops within walking distance, and many guests find the area safe and quiet. A few noted traffic or truck noise depending on room placement.

Related guest reviews

10

Dianne

Jun 30, 2024

·

Stayed 1 night

Conveniently located, friendly, clean. I thought the presence of the ball tournament would make it loud, but our room was quiet.

10

Vince

Jul 8, 2025

·

Stayed 1 night

We have stayed at this hotel before. We like that is off the main road a bit and quiet. Rooms are nice and large, and they offer a nice breakfast.

10

Chris

Jul 28, 2024

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Stayed 1 night

Only thing I would say negatively is the parking lot is a bit strange. Shared/woven together with several buildings around it. Otherwise it was a great place with a nice pool, friendly staff, and an easy breakfast to set you off in the morning.

10

Cheryl

Apr 24, 2024

·

Stayed 1 night

This hotel made for a quick overnight stay, right of I35. Having a restaurant within walking distance was a plus and the gals at the front desk were very friendly.

10

Rodney

Jun 29, 2025

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Stayed 1 night

Convenient location, seemed like decent neighborhood. Several restaurants close by.

10

Dan

May 23, 2023

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Stayed 1 night

Nice quiet place close to the malls and entertainment.

10

Pamela

Jan 3, 2023

·

Stayed 1 night

In area convenient to freeway. In safe area.

8

Heng

Aug 20, 2024

·

Stayed 3 nights

Front desk staff were so friendly and welcoming. Area was near the interstate but quiet. Within walking distance to 3 restaurants and a convenience store. Safe area. Rooms were comfortable and clean for a place to sleep. Would stay again.

10

Mary

Sep 4, 2025

·

Stayed 1 night

Good property. Convenient to I 80

6

Mike J.

Oct 3, 2025

·

Stayed 3 nights

too much semi truck noise, late at night, unable to get a good night sleep.

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Dining

Breakfast is commonly described as good with hot and cold options and plenty to eat. Experiences vary, with recurring mentions of cold or limited items, weekend start at 7 a.m., occasional outages, and crowding during youth-team stays.

Related guest reviews

10

Sherri

Apr 6, 2025

·

Stayed 3 nights

Good breakfast

10

Shannon

Apr 15, 2025

·

Stayed 1 night

Convenient for where we wanted to go and close to cracker barrel. Room was great breakfast good usual choices. Pool and hot tub were great lots of towels. Would stay here again.

8

Matthew

Nov 27, 2024

·

Stayed 2 nights

The hotel was clean, staff was friendly. Breakfast was not the greatest. Eggs were cold.

10

Dean

Mar 18, 2024

·

Stayed 2 nights

We were very pleased with our stay at Country Inn and Suites in Clive, IA. It would have been better if they had better selections at breakfast. Eggs and potatoes on Saturday, so very little protein. On Sunday, there was just biscuits and gravy with no true protein option. Also a little disgusted by the family beside us at breakfast with no shoes on while they ate. They were allowed to continue to eat without any staff member saying anything to them. I think that is just very disrespectful to all the rest of us also eating.

10

Amy

Jul 5, 2025

·

Stayed 4 nights

The breakfast is always good. Hot breakfast. Hotel is always clean.

10

Sofia

Dec 29, 2024

·

Stayed 1 night

Our stay at Country Inn & Suites was very nice. A spacious bedroom area and a separate area with desk, chairs and a pullout sofa provided a nice relaxing space. The breakfast included a variety of offerings. We will stay here again.

8

Ashley

Jun 2, 2024

·

Stayed 2 nights

Nice spot for a weekend stay. Breakfasts doesn't start until 7 though. Rooms were clean, front area was nicely done. Snacks availabile for purchase by front desk.

8

Jeannine

Mar 24, 2024

·

Stayed 1 night

We were very very bummed that your breakfast juice station was not working! That’s one of the things we really look forward to that you at your motel. I did say something to the desk plus, I also asked the gal that was working in the back room. If they could bring out some containers or go get some no! I wish we were compensated for that, but no! 😡 other than that it was a pretty good stay

6

Jeffrey

Feb 8, 2025

·

Stayed 1 night

Room was comfortable. Breakfast was less than stellar. Eggs tasted powdery, sausage was lukewarm and the waffle mix dispenser was broken.

10

Linda

Mar 31, 2025

·

Stayed 1 night

Stayed here a couple nights. Rooms were clean, beds comfortable. Nice free breakfast buffet ea day.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$83
February	$100
March	$103
April	$103
May	$114
June	$117
July	$123
August	$133
September	$97
October	$96
November	$86
December	$83

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $78	10 $79	11 $97	12 $107
13 $81	14 $79	15 $83	16 $91	17 $81	18 $119	19 $129
20 $74	21 $79	22 $80	23 $82	24 $83	25 $129	26 $125
27 $75	28 $80	29 $82	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
				1 $82	2 $117	3 $126
4 $92	5 $95	6 $98	7 $103	8 $88	9 $119	10 $106
11 $76	12 $75	13 $86	14 $82	15 $88	16 $117	17 $120
18 $75	19 $75	20 $82	21 $82	22 $81	23 $122	24 $120
25 $80	26 $76	27 $82	28 $84	29 $91	30 $123	31 $129

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about Country Inn & Suites by Radisson, Des Moines West, IA

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