Name: Best Western Plus Des Moines West Inn & Suites
Address: 1450 Northwest 118th Street, Clive, Des Moines, Iowa, United States of America, Des Moines, Iowa, US
Price range: $82–$149 per night
Rating: 8.5

What guests think

Across recent stays at Best Western Plus Des Moines West Inn & Suites, guests frequently praise clean, comfortable rooms, friendly front-desk staff, and a generous breakfast with plenty of choices, making it a reliable stop for road trips.

Some report drawbacks such as occasional odors, dated furnishings, intermittent housekeeping, and noise from neighboring rooms or the highway. The pool and hot tub are popular, though water temperature, the need to have them turned on, or cleanliness sometimes disappoint. Overall, expect a convenient, value-focused stay with friendly service and a few inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests frequently use the pool and hot tub, and some mention the fitness room. Water temperature, the need to have the hot tub turned on, occasional cleanliness issues, and a hot or slow elevator are noted.

Related guest reviews

10

Susan

May 1, 2025

·

Stayed 1 night

Friendly staff, clean room, pool, hot tub and fitness center. Quiet room.

8

Robert

Sep 28, 2025

·

Stayed 1 night

Hot tub and bathtub water temperatures were both a little too low

10

Bob

Jul 11, 2023

·

Stayed 2 nights

Really nice place, must have been recently remodeled because everything looks brand new. Probably had the best breakfast of any hotel I’ve stayed at. Hot tub and pool where very nice also.

10

Jessica

Sep 2, 2025

·

Stayed 2 nights

Bed was comfortable pool and hot tub was amazing good breakfast and quiet good for sleeping in

6

Brandi

Aug 31, 2023

·

Stayed 1 night

We enjoyed it but the jacuzzi wasn't very clean and we had hair all over. Was bummed for the price we paid. But the staff was great and breakfast was amazing.

10

Erica

Apr 2, 2025

·

Stayed 2 nights

Great location. Pool water was a little cold. Breakfast was great.

10

Lisa

Apr 14, 2025

·

Stayed 2 nights

Easy to get to. Actually had working hot tub. Good breakfast - fresh fruit

6

Stephen

Nov 1, 2025

·

Stayed 3 nights

My old bones enjoyed the hot tub. Booked for three nights, were only able to stay two. Nice room. Would have been nice if housekeeping would have popped in after our first night to empty trash and check on towels. Without question would stay again.

10

debra

Oct 6, 2025

·

Stayed 3 nights

The hot tub was hot. front desk always ready to help. Restaurants close. Easy to finds.

6

Kristie

Sep 4, 2025

·

Stayed 2 nights

Its an okay hotel but we have stayed at much better Best Western Pluses. The pool and hottub are lights out and you must ask front desk to turn on the hot tub. The breakfast is the same everyday with the exception of the meat choice. Just an ok room nothing to brag about.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe rooms and common areas as very clean, but others mention odors, missed housekeeping, and occasional issues like hair in a tub or hallways needing vacuuming.

Related guest reviews

10

Jessica

Apr 17, 2025

·

Stayed 1 night

Very clean

8

Mary

Aug 23, 2024

·

Stayed 1 night

The 2nd room we stayed in was great. Clean, smelled good, and beds were comfortable, but the first room we had smelled like urine and there was hair on the toilet seat. The front desk person gave us a bit of a hassle when we asked to switch rooms. He said he had to come up to our room and smell it himself. Then he said he didn’t smell anything, but we insisted that we did and we were the ones that were going to be sleeping in there, so then we had to go back downstairs so he could see what roo. To switch us to. It wasted our time and seemed unnecessary. Once we switched rooms, everything was fine.

10

Kari

May 5, 2025

·

Stayed 1 night

We’ve stayed here before. Clean rooms. Good hot breakfast.

10

Steven

May 12, 2024

·

Stayed 1 night

Very clean, polite staff.

6

Brandi

Aug 31, 2023

·

Stayed 1 night

We enjoyed it but the jacuzzi wasn't very clean and we had hair all over. Was bummed for the price we paid. But the staff was great and breakfast was amazing.

6

Misty

Oct 11, 2025

·

Stayed 3 nights

It's better than the average Best Western but worse than Hiltons by a pretty good long shot. This property in particular set off my mold allergies so proceed with caution.

6

Brian

Jun 24, 2024

·

Stayed 1 night

First the good, room was clean and beds were comfortable. The bad, outside our room anywhere in the hotel it was hot. Not only that but this hotel has an odor. We couldn't figure it out, but if you've smelled this before you know it. Didn't matter where you were the smell was there. Breakfast was not good either. I try to be pretty fair, but it just wasn't good. Finally, room service did not check the clocks in our room when they cleaned and the alarm clock in the room went off at 2:30 am, which when you don't know how to work it and it's dark is a bad combination. We've stayed at other hotels in the area for about the same rate and they were better. I guess this would do in a pinch, but we don't be back.

8

Natalie

Aug 29, 2025

·

Stayed 4 nights

Outdated, needs renovation No cleaning of the room for the whole stay (3 nights, was not advised of it). Vacuuming had not been done recently in hallways. My room was very dark with little natural light, natural light was also blocked by the curtains that did not fully open. All fire-blocking doors were open, all floors, everywhere, all days of my stay, despite signs advising to keep them closed.

10

sharla

Oct 12, 2025

·

Stayed 1 night

Front desk was very friendly and helpful. Room was clean and quiet

8

david

Nov 11, 2023

·

Stayed 4 nights

Lack of house keeping the only downside, other than that a very pleasant stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and sometimes spacious or modern, with good beds for most. Downsides include dated furnishings in some rooms, dark layouts, noise from above or the highway, and occasional TV or Wi-Fi issues.

Related guest reviews

10

Timothy

Nov 29, 2024

·

Stayed 2 nights

Great place !! Very safe !! Great breakfast ! Amazing bed we had a King bed .

8

Mary

Nov 30, 2024

·

Stayed 1 night

The room was as described. Clean and the beds were comfortable.

4

Arianna

Jan 2, 2023

·

Stayed 1 night

Everything was overall ok besides upon my arrival I didn’t know there was a $100 deposit and I didn’t have it so i had to borrow it but like what if I couldn’t get it? I wouldn’t have been able to check into my room or get refunded I just think for the near future that should be noted in the policy and the WiFi didn’t work but everything else was nice the breakfast was nice me and my boyfriend went for a swim the next morning definitely will recommend to others.

4

Sarah

Sep 16, 2025

·

Stayed 3 nights

While I understand pictures are not going to match every hotel to an exact match, this room wasn’t even close to the photo’s. Damaged furniture, tv was extremely old and quiet, we could barely hear it. Highway makes the location extremely loud, had I known this we would have booked somewhere else. We also showed up 30 minutes after check in and had to wait before our room was even ready. Only 1 person at the front desk and he was on the phone for about 10 minutes before he was able to help us. Overall not a great visit.

8

Kyle

Dec 9, 2023

·

Stayed 2 nights

Many breakfasts options. This is the first hotel I've encountered that had hot chocolate, a yogurt machine with 6-9 toppings you could add in, and even popcorn machine. Scrambled eggs actually tasted like eggs and they had salsa if you wanted to add that too. The fancy wave your hand pancake maker was neat. The workers kept the breakfast area very clean as well. The room was great. Comfy bed, pillows squished to the perfect height (for me). Hot tub (in room) was clean and didn't have tacky mirrors surrounding it like most places, smart tv worked well and had both apps and channel options, TV swiveled to watch in tub or bed, Off brand keurig maker (with pods) in room, windows opened which was nice, and even the shower water pressure was decent. The only issue we came across was the blackout curtains and door frame to the hall. They weren't great at blocking our the light so it did get a bit bright in the room as soon as the light came up. Staff was super friendly and accommodating- both night shift and day shifts. Also, absolutely love that the hotel was decorated for the Christmas season (inside and out). Probably one of the top 5 (affordable) hotels I've stayed at.

6

Marilyn

Jun 4, 2025

·

Stayed 1 night

The room was fine. However the room above mine kept stormping on floor. Sounded like jumping off beds. So very noisy until after 1030.

8

Krystel

Oct 27, 2024

·

Stayed 1 night

Everything was good except our tv wasn’t working properly. Breakfast was great & location was very convenient.

10

Susan

May 24, 2025

·

Stayed 1 night

A lot of road construction going on around the hotel making it difficult to get there. But when you do get there, the rooms are very nice, modern and comfortable.

8

Natalie

Aug 29, 2025

·

Stayed 4 nights

Outdated, needs renovation No cleaning of the room for the whole stay (3 nights, was not advised of it). Vacuuming had not been done recently in hallways. My room was very dark with little natural light, natural light was also blocked by the curtains that did not fully open. All fire-blocking doors were open, all floors, everywhere, all days of my stay, despite signs advising to keep them closed.

8

Marvin

Apr 27, 2024

·

Stayed 1 night

I really liked this hotel, my room was spacious, and loved the fact that the window opened to allow fresh air in . The bed was super comfortable.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Front-desk and staff are frequently described as friendly, helpful, and accommodating. Periodic complaints cite slow or unhelpful responses, unclear policies (deposits, pets, deliveries), and limited action on late-night noise.

Related guest reviews

10

Larry

Oct 1, 2025

·

Stayed 2 nights

Quick and easy check in, clean/quiet room, good breakfast.

6

Lisa

Nov 24, 2024

·

Stayed 1 night

A group came in at 2am and made so much noise we could not sleep. Front desk did nothing about it.

10

debra

Oct 6, 2025

·

Stayed 3 nights

The hot tub was hot. front desk always ready to help. Restaurants close. Easy to finds.

10

Donna

Apr 1, 2025

·

Stayed 2 nights

Excellent stay, wonderful staff.

6

Romulo

Jun 6, 2024

·

Stayed 2 nights

Receptionist needs to improve his attitude towards customer satisfaction.

10

sharla

Oct 12, 2025

·

Stayed 1 night

Front desk was very friendly and helpful. Room was clean and quiet

10

Alexandria

Apr 27, 2024

·

Stayed 1 night

Gentleman at desk was kind and helpful all night! Always smiling and greeting everyone when they came in or out including me multiple times thru the late evening! Would stay again!

10

Micheala

Aug 10, 2025

·

Stayed 1 night

Arvind was the gentleman that check us in and was super nice. He was right on top of all the people that was comming in, he took care of any problems we may have had and he works his tail off. The hotel was super clean, the breakfast was great and we had such a good time. Definitely will be back.

4

Treyvon

May 18, 2025

·

Stayed 3 nights

It’s an okay place. One front desk staff member, David, treats guest horribly and made us feel very uncomfortable being at the property. I would caution anyone staying at this property of this front desk staff member because he’s makes the stay unpleasant and he works a lot of the shifts.

4

Melissa

Oct 9, 2024

·

Stayed 1 night

I booked this hotel room for my wife. She is traveling alone on this trip which allows comes with a lot of concern for me when she is traveling alone. She door dashed food since she doesn’t not know the area and when the food was on its way the person at the counter told her she was not allowed to pick up food in the welcome area of the hotel. So he told my wife she had to go back to her room and wait until the dash driver showed up to her room. Now call me crazy but a woman traveling alone should not be told she has to wait at her room until a complete stranger shows up and she is now alone with no help or anyone to see if something was wrong or goes sideways. Obviously that doesn’t happen all the time but it does. Happen. We will not be stopping here on our way back together from our trip or on any other up coming trips in the future.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Close to the interstate and convenient to restaurants and local attractions like Living History Farms. A few guests noted construction nearby or limited dining immediately around the hotel.

Related guest reviews

8

Steve

Jul 3, 2023

·

Stayed 2 nights

Convenient access to restaurants and getting back on interstate

10

Jack

Sep 22, 2024

·

Stayed 1 night

Right off the freeway system, clean and convenient

8

Wilma

May 14, 2024

·

Stayed 1 night

easy access

10

Carol

Apr 2, 2023

·

Stayed 1 night

Easy access and good neighborhood.

10

Susan

May 24, 2025

·

Stayed 1 night

A lot of road construction going on around the hotel making it difficult to get there. But when you do get there, the rooms are very nice, modern and comfortable.

8

Susan

Apr 15, 2025

·

Stayed 2 nights

Hotel was in a good location. Very clean. On morning before checkout, several room keys did not work. Front desk reissued keys. We would stay here again.

8

Jodi

Sep 30, 2024

·

Stayed 1 night

It was very clean and comfortable.Not many dining options close by.

8

Sandra

Apr 15, 2025

·

Stayed 1 night

Great location and overall nice place.

8

Ernest

Mar 25, 2023

·

Stayed 1 night

Close to highway and gas.

10

Kathy

Aug 8, 2024

·

Stayed 1 night

We were staying overnight prior to going to the Antiques Roadshow at Living History Farms. The hotel was conveniently located to Living History Farms.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and quality, with items like pancakes, yogurt toppings, and fresh fruit. Some found it cold at opening or repetitive, and one review noted no high chair available.

Related guest reviews

10

Sue

Jul 31, 2025

·

Stayed 1 night

Lots of breakfast choices and everything was delicious. Quiet.

10

Larry

Oct 1, 2025

·

Stayed 2 nights

Quick and easy check in, clean/quiet room, good breakfast.

10

Mariia

Jun 25, 2024

·

Stayed 7 nights

The stay was pleasant and my family really enjoyed it. Breakfast was great, coffee is tasty, great selection of food, especially was surprised by fresh and tasty fruits that were offered. Staff is polite and makes you feel welcomed. Would definitely recommend this hotel to everyone!

8

FRANCIS

May 29, 2023

·

Stayed 1 night

staff was very friendly. was little under staff. morning food was not that good

10

Jennifer

Jul 15, 2024

·

Stayed 1 night

Staff was friendly, breakfast options were great.

6

Brian

Jun 24, 2024

·

Stayed 1 night

First the good, room was clean and beds were comfortable. The bad, outside our room anywhere in the hotel it was hot. Not only that but this hotel has an odor. We couldn't figure it out, but if you've smelled this before you know it. Didn't matter where you were the smell was there. Breakfast was not good either. I try to be pretty fair, but it just wasn't good. Finally, room service did not check the clocks in our room when they cleaned and the alarm clock in the room went off at 2:30 am, which when you don't know how to work it and it's dark is a bad combination. We've stayed at other hotels in the area for about the same rate and they were better. I guess this would do in a pinch, but we don't be back.

10

Elaine

Dec 4, 2024

·

Stayed 1 night

Breakfast was cold at 6 when it opened.

10

Shawn

Jul 30, 2023

·

Stayed 2 nights

The room was clean and stocked, the staff was very friendly and the breakfast was excellent with lots of options.

8

Sandra

Oct 10, 2025

·

Stayed 1 night

Breakfast was okay, but the juice was pretty weak

10

Zach

Apr 4, 2023

·

Stayed 1 night

Fresh popcorn in the lobby in the evening, lots of options for breakfast (pancakes, waffles, muffins, eggs, sausage, cereal, fresh fruit and fresh cut fruit)

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$89
February	$99
March	$95
April	$102
May	$111
June	$107
July	$122
September	$103
October	$96
November	$90
December	$88

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $82	10 $82	11 $118	12 $118
13 $99	14 $95	15 $99	16 $99	17 $99	18 $127	19 $126
20 $95	21 $95	22 $96	23 $96	24 $94	25 $136	26 $144
27 $96	28 $97	29 $95	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $135	3 $135
4 $118	5 $118	6 $118	7 $118	8 $118	9 $136	10 $145
11 $99	12 $100	13 $97	14 $99	15 $100	16 $147	17 $144
18 $96	19 $95	20 $102	21 $96	22 $98	23 $149	24 $145
25 $86	26 $94	27 $96	28 $94	29 $95	30 $145	31 $145

Select dates to see prices and availability

Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Des Moines West Inn & Suites

Have a question?

Prices for upcoming dates