Red Roof Inn & Suites Omaha - Council Bluffs

Was by accident, but I am sure I left my electric toothbrush there. They said it couldn't be found, their excuse: staff probably threw it away. I call BS, I won't forget, I don't believe them and IF THAT IS WHAT THEY DID, THEN I NEVER Wanna go back there!!! Was over priced anyway for a very vacant hotel in a Crappy neighborhood with crappy scenery on a Wednesday night

Definitely not worth the money. Paid over $400 for a two night stay for the family “suite” the pictures had to be from back when they first opened because the place was very run down and unkept. Needs numerous repairs. Wasn’t even close to the suite pictures listed on the site. Entire room very dirty hair hanging from the curtain rod and all over the bathtub tub felt slimy ended up having my kids stand in there and used a cup to wash their bodies quickly we got there very late and they were exhausted. Next day got cleaning supplies cleaned myself. The toilet seat alone looked like they took it from an abandoned home with years of water damage and possibly set on flames. There was so much traffic some people I don’t even think we’re staying there. The pool was tiny and packed and looked grimey. The floors and walls have tons of water damage. Bedding had pee stains and cig burns. Dogs barking all hours kids teenagers running screaming down the halls slamming doors and cussing for hours on end into the late night hours called and complained and they never handled it it just kept continuing for hours after complaints were made couldnt sleep and than the front desk did staff change over and they called me around 1am and asked about me having children in the room and receiving complaints and accusing me of being the party that was actually a couple rooms down when they finally realized they were just like oh sorry. Ruined a good portion of our vacation don’t recommend staying

Breakfast was extremely limited. Room had a lot of repairs that didnt quite match. Staff is 100% though, just issues outside of their immediate control.

good breakfast choices, friendly and helpful staff, room very clean, overall great value for your dollar

Hallways were dirty, food and garbage scattered all over. Everything smelled of cigarettes or weed. Poorly made media center was tipping so the drawer would not close, my husband hit his shins on it on the way to the bathroom. Bath tub and sink were stained. Couch had a huge hole. Sheets were rough, mattress was lumpy, towels were very small. No soap or shampoo in the shower. Water pressure was low. There’s a leak somewhere in the bathroom so floor was wet. Check-in staff was fine, check-out staff avoided eye contact and ignored me.