Name: Comfort Inn & Suites Event Center
Address: 929 3rd Street, Downtown Des Moines, Des Moines, Iowa, United States of America, Des Moines, Polk County, US
Price range: $97–$265 per night
Rating: 8.58

What guests think

At Comfort Inn & Suites Event Center, travellers praise the walkable location by the Iowa Events Center and river, the consistently friendly staff, and a generally satisfying hot breakfast, while noting dated spaces from ongoing renovations and some inconsistent upkeep.

Guests also call out the river and Capitol views from some rooms. Common drawbacks include stained or musty hall carpets, occasional maintenance problems, and the pool being closed or too cold. Expect a straightforward stay focused on convenience over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking is convenient, and the property is pet-friendly. However, common areas are dated with ongoing renovations, and the pool is often closed or uncomfortably cold.

Related guest reviews

4

Rebecka

Oct 11, 2025

·

Stayed 2 nights

The carpet in the hallways was absolutely gross and whole place smells awful. It’s way past overdue for renovation. Also, one of the front desk staff was rather surly. The room itself was ok and the breakfast was decent. No water refilling options and pool is closed.

10

Lisa

Jul 20, 2025

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Stayed 1 night

The staff was super friendly. The pool was a little chilly, so we didn’t stay long. The breakfast was great, the bed was very comfortable. The proximity to the Iowa Event Center was amazing. The parking was big big enough for our big pickup.

8

RYAN

Dec 20, 2023

·

Stayed 1 night

Room had some leftover trash on the floor and in the nightstand. Hotel.was nice,staff was nice. Located in great area. Somewhat expensive Pool was closed while we were there( we were notified about it a week in advance)

10

Ryan

Sep 23, 2024

·

Stayed 2 nights

Located across the street from Wells Fargo Arena and the Iowa Events Center and along the river. Great walkways to enjoy being out along the river and also close enough to many bars/restaurants as well. Great staff, excellent breakfast and everything was clean and maintained. Plenty of parking.

8

Doug

Nov 10, 2024

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Stayed 1 night

Very clean and nice with very nice service. Only things we didn't care for was the cold pool and no hot tub.

10

Cindy

Apr 29, 2024

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Stayed 1 night

This Comfort Inn & Suites is always on point! You can't beat the location (right off the expressway) with free parking & next to Wells Fargo Arena & many venues & restaurants. The staff were super helpful & friendly--they even let us have a late check-out! The beds were very comfortable with crisp white sheets and fluffy pillows. The bathroom & other areas were very clean. We didn't get a chance to use the work-out facility or pool. The complimentary breakfast included hot items--scrambled eggs & sausage & DIY fresh Belgian waffles! Also breads to toast and many other offerings. Will definitely stay here again!

4

Timothy

Jan 1, 2024

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Stayed 1 night

Don’t plan on booking through Expedia again, we paid full rate on a hotel whose pool was and had been under repairs, Expedia advertised the room WITH a pool. We were not notified until the day before our stay, after other hotels w/pool were full. Our grandkids were extremely disappointed. Desk attendant told us, Expedia was aware of the pool repairs and should not have offered pool in amenities.we are done with Expedia.

8

Michael

Feb 13, 2023

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Stayed 1 night

The hotel was very normal, nothing great and not terrible. It was very close to the location to our event. Pool was closed and we weren’t made aware until we went to get in. Overall it was a decent place to stay

8

Jeffrey

Dec 1, 2024

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Stayed 1 night

Conveniently located downtown hotel with nice amenities, an affordable pet policy, and nice rooms. The breakfast was quite good too.

8

Frederick

Jun 16, 2025

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Stayed 1 night

My only complaints are the terrible water pressure and the seemingly half finished clean up & renovation. No signs saying they are renovating, but missing baseboards, stained carpets, and walls needing repainting.

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Cleanliness

Many reviews mention clean rooms, but there are recurring complaints about stained or musty carpets, leftover hair or trash, and occasional mold or odors in bathrooms and hallways.

Related guest reviews

4

Rebecka

Oct 11, 2025

·

Stayed 2 nights

The carpet in the hallways was absolutely gross and whole place smells awful. It’s way past overdue for renovation. Also, one of the front desk staff was rather surly. The room itself was ok and the breakfast was decent. No water refilling options and pool is closed.

4

Anna

Oct 6, 2025

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Stayed 1 night

The front desk night staff was very nice, but that is were it ended. They put us on the 5th floor that was completely under construction and filthy. There are 8 floors and hardly any cars in the parking lot. They said there were no handicap rooms available so my husband with a disability could hardly get in thru the bathroom door and definitely could not fit his wheeled walker thru the doorway. There was old hair in the sink, the phone was disgusting and had not been cleaned in a very long time. The bed sheets had stains on them and everything overall was old, dingy, and dirty. We will not be staying there again and won't recommend. Definitely not worth the money!!!

4

Sean

Oct 7, 2024

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Stayed 2 nights

Staff was nice at check in & check out. Room was absolutely filthy, some sort of black spots on the sheets, bathroom had mold all around the sides of the shower, and dirt, lots of long hair stuck in corners of the bathroom along with a mold smell throughout the room. We travel frequently and realize alot of people pass through hotels and the upkeep can be quite the chore but this was definitely in the top 3 dirtiest rooms ive ever had.

10

Kyra

Nov 1, 2025

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Stayed 1 night

Room was clean and staff were friendly.

10

Felice

Nov 17, 2025

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Stayed 1 night

Friendly staff! One of the cleanest hotels I’ve stayed in! Very good value! Walkable!!!

10

Edwin

Jul 6, 2025

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Stayed 1 night

Front desk staff were very friendly. Room was clean and beds were very comfortable. We slept very well because the location of the hotel was very quiet. Hot breakfast was excellent. Plenty of choices for breakfast from cereals to pancakes.

6

Angela

Jun 7, 2025

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Stayed 1 night

There was lipstick smeared on the bathroom lightswitch. Carpets in the room were dirty and something sticky be the bed. One light didn't work. In-room coffee was terrible.

8

Liz

Aug 17, 2025

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Stayed 1 night

Easy access right off the interstate with plenty of parking and a great view of the river. Our room was not the cleanest and was a non smoking room that smelled of cigarettes on arrival. It was fine for one night last minute but a bit pricey given the condition of the room. Breakfast in the morning was adequate.

4

Rafael

Jul 15, 2025

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Stayed 2 nights

Hallways looked to be middle of construction. Found a bug in room that looked like a tick. Room seemed to have a layer of dust.

4

Ally

Aug 13, 2025

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Stayed 1 night

Room was dingy, carpet was dirty, bathroom was dirty. Overall felt like an unclean room

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Rooms

Rooms are generally comfortable, with many noting beds and river or Capitol views, but the decor and fixtures feel dated. Some guests reported noise from the interstate or building systems and occasional TV or Wi-Fi or in-room maintenance issues.

Related guest reviews

8

Gina

Dec 26, 2024

·

Stayed 1 night

This is the second time we've stayed at this Comfort Inn in Des Moines. The most convenient location while attending a show at Wells Fargo. Comfortable beds and temperature control!

8

Micheal

Jul 28, 2025

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Stayed 3 nights

We stayed in a river view room, and it was beautiful. Photos are from the room. Highway noise wasn’t noticeable, and was nice to get around town quick

6

Brandon

May 21, 2024

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Stayed 4 nights

Don’t stay in 702 or room near there unless you like the fans on the roof waking you up at 5:45AM….. loud and vibrating, very annoying.

10

Edwin

Jul 6, 2025

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Stayed 1 night

Front desk staff were very friendly. Room was clean and beds were very comfortable. We slept very well because the location of the hotel was very quiet. Hot breakfast was excellent. Plenty of choices for breakfast from cereals to pancakes.

6

Tony

Oct 15, 2025

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Stayed 1 night

It was okay, the staff were very nice. Breakfast was limited on options. The rooms were alright just a little dated. It looks like they are in the middle of remodeling.

4

Krystel

May 25, 2024

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Stayed 4 nights

This facility was average for the price. But you definitely get what you pay for. The TV and WiFi didn’t work for the majority of our stay. And the blackout curtains definitely let sunshine in the room.

6

Rebecca

Oct 16, 2023

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Stayed 2 nights

We were disappointed to not have television service. We pay for this. A little more effort to get it taken care of would have been appreciated.

8

Hillary

Jun 29, 2025

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Stayed 1 night

Just in and out for a quick overnight stay on a road trip. Breakfast was excellent; one of the better quality offerings I’ve had at hotels. The room accomplished its needs—a place to spend the night. The bed was mediocre—firm mattress and weird lumpy square pillows. Bathroom shower had outstanding water pressure. The tv has 30-40 basic cable channels, nothing special. I stayed on 6th floor with views of river and state capitol, so that was an added bonus.

8

Linda

Aug 11, 2024

·

Stayed 2 nights

Room air conditioner very noisy. Perfect to get Dart Shuttle for the Fair. Would recommend.

8

Frederick

Jun 16, 2025

·

Stayed 1 night

My only complaints are the terrible water pressure and the seemingly half finished clean up & renovation. No signs saying they are renovating, but missing baseboards, stained carpets, and walls needing repainting.

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Service

Service is consistently friendly and accommodating, with quick check-in and helpful recommendations. A few guests noted issues such as difficulty reaching the property by phone, inconsistent housekeeping, or an unhelpful staff member.

Related guest reviews

10

Mary

Nov 30, 2025

·

Stayed 2 nights

Staff was very pleasant very accommodating

6

Chance

Jun 1, 2025

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Stayed 1 night

overall it was okay and the room was clean, but looking in the room there was some obviously missed cleaning spots as well as torn up parts from other patrons. I was overall fine with it, but the one thing that frustrated me the most is being denied a late checkout. I was in town running Dam to DSM and I just wanted an extra hour on my checkout so I could enjoy post race festivities and not rush back, but they refused even an hour extra for checkout.

10

Templeton

Sep 24, 2025

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Stayed 1 night

We had poor directions from google. We tried to telephone the hotel and speak to someone at the property, but were never able to reach them by phone. It kept going to reservation.

8

Karol

Dec 29, 2024

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Stayed 2 nights

What I didn't like was there wasn't any dsily cleaning of fhe room , no replacement of the coffee or tea used . Trash wasn't removed

10

Pam

Jan 12, 2025

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Stayed 1 night

Great staff and easy check in

10

Matthew

Apr 26, 2025

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Stayed 1 night

My brother and I came down for a concert at Wells Fargo Arena, and we knew the hotel would be close, but we underestimated just how close it was! It was awesome! The staff were extremely friendly and helpful, gave us a great recommendation for food and drinks (Buzzard Billys, try EVERYTHING) and made sure we had everything to be comfortable. If I ever find myself in Des Moines needing a hotel that is friendly on the wallet and close to the action, I wont look anywhere else!

6

Kathy

Aug 17, 2025

·

Stayed 1 night

Had to wait to get our keys for the room & were made to stay in the lobby for a half hour til they made sure our keys worked. When we did get to the room it was hard to find the lights to turn them on. Entering the restroom the toilt seat was ready to fall off. Why didn't the maids see this while cleaning or didn't they ckean the toilet? Went to let the front desk know & found that therir maintenance people had left for the day so they gave me tools to fix it myself. So you tell me no one else working there course go fix it? So make the people paying for the room do it! Not a good thing.

6

Clark

Jul 29, 2025

·

Stayed 3 nights

The location was great for us. So convenient to the event center. We used uber to go everywhere. No public transportation that was convenient. The breakfast was great! The kitchen staff was great and friendly. The front desk staff was helpful except one young lady who did not seem to care about anything or willing to help answer questions. The room was ok. But it smelled and the furniture everywhere in the hotel was old and stained or just worn out. For the price we paid I would have rather paid 20.00/night more and stayed where there is a lounge and nice gathering area. We have stayed at a lot of comfort inns, this one was a disappointment to say the least.

10

Katie

Oct 20, 2024

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Stayed 1 night

Friendliest staff of any hotel I've ever stayed at!!

10

Judy

Sep 5, 2024

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Stayed 1 night

My flight into Des Moines was delayed. I contacted the hotel to let them know. I didn't get to the hotel until 3:30 in the morning. The lady that was working had checked me in when i called earlier, so i was able to go straight up to my room when i got there. She even offered me a late check out, however, i had to leave first thing the next morning. Customer service was above and beyond wonderful. I had breakfast which was delicious. Im sorry that i can't remember the name of the lady that checked me in, or the name of the last that takes care of the breakfast. But they are the reason that i would stay here again!

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Location

Excellent for events at Wells Fargo Arena and the Iowa Events Center by the riverwalk, with easy walking access. Some guests mentioned road or mechanical noise due to the central setting.

Related guest reviews

8

Leslea

Dec 16, 2024

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Stayed 1 night

It was close enough to Wells Fargo Arena that we could walk. Perfect location if you’re seeing a show there.

8

Tammy

Feb 2, 2025

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Stayed 1 night

Very convenient to the Wells Fargo arena

10

Gary

Jun 12, 2025

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Stayed 1 night

Very convenient for the civic center and Wells Fargo. Lots of restsurant choices. However, parking is terrible.

10

Melanie

Sep 18, 2023

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Stayed 1 night

Was very pleased that we chose to stay at this hotel in downtown Des Moines (there were many to select from). Great price, free parking, nice breakfast and very walkable to the arena and the area where the bars & restaurants are located. The room was clean and had beautiful views of the river and the capital building. The area felt very safe to walk at night. Would definitely stay here again.

10

Jeffery

Apr 27, 2025

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Stayed 1 night

Easy walk to convention center

10

Carol

Jul 21, 2025

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Stayed 2 nights

Excellent location. Friendly staff!

10

Angelyna

Sep 24, 2025

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Stayed 1 night

It was great! Clean and welcoming along with the short walk to the event center

10

Kathleen

Mar 22, 2024

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Stayed 1 night

Great location!

10

Kimberly

Nov 5, 2023

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Stayed 1 night

If you are going to an event at Wells Fargo Arena, this is a great hotel to stay at. It is an easy walk, only one block away so we were in our hotel room shortly after the concert was over. The hotel has quite a bit of parking so you are not fighting crowds in traffic. The staff was very friendly and the rooms were very clean and updated. Will definitely be staying here again!

10

Jolene

Mar 28, 2025

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Stayed 1 night

We have stayed here several times for events at the arena and event center. It is super convenient to be able to walk the short distance to both of those locations. Hotel is clean, check in staff was very pleasant and rooms are clean and comfortable

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for hot items and variety, often described as excellent. Some found it limited, noted early cutoffs, or said drinks lacked flavor.

Related guest reviews

10

Tiffanee

Nov 10, 2024

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Stayed 1 night

My family stayed for an event, and we love using this hotel. Just as usual we had a great stay! Friendly staff, clean rooms, great continental breakfast.

10

Stephen

Dec 29, 2024

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Stayed 1 night

Great breakfast. Great access to highway.

10

Christopher

Oct 21, 2025

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Stayed 4 nights

Good breakfast, very clean, great service. Under repairs but looks like they will improve it. Great location near downtown, experience and value

6

Ronald

Aug 10, 2024

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Stayed 1 night

The room was very clean. Hotel was nice. No disappointment there. The down side was the drinks for the continental breakfast. The orange juice and coffee were watered down to where there was no taste to either drink. The OJ looked like pineapple juice and the coffee was brown water

10

Edwin

Jul 6, 2025

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Stayed 1 night

Front desk staff were very friendly. Room was clean and beds were very comfortable. We slept very well because the location of the hotel was very quiet. Hot breakfast was excellent. Plenty of choices for breakfast from cereals to pancakes.

8

Marcia

Mar 24, 2025

·

Stayed 1 night

This hotel is super convenient if you're attending an event at Wells Fargo Arena or going anywhere in downtown Des Moines. Another perk is the free parking. The hotel itself is rather rundown and likely in need of some renovations. That being said, our room was comfortable and check in and check out were very quick. Our room was mostly clean - just underneath the chairs seemed like hadn't seen a vacuum for a time. I was a little surprised that the Sunday breakfast didn't go later than 9:30, and the staff literally hauled everything away at 9:30 on the dot (I snagged a bagel as they were loading things up!), so just know that in advance if you're wanting breakfast. Overall, though, the location was what was most important for me and this hotel fit the bill.

10

Dawn

Oct 18, 2025

·

Stayed 1 night

Friendly staff/clean room/ nice breakfast

10

Charles

Nov 2, 2025

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Stayed 2 nights

Great breakfast, wonderful staff, and a great view of the capitol and the river.

8

Hillary

Jun 29, 2025

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Stayed 1 night

Just in and out for a quick overnight stay on a road trip. Breakfast was excellent; one of the better quality offerings I’ve had at hotels. The room accomplished its needs—a place to spend the night. The bed was mediocre—firm mattress and weird lumpy square pillows. Bathroom shower had outstanding water pressure. The tv has 30-40 basic cable channels, nothing special. I stayed on 6th floor with views of river and state capitol, so that was an added bonus.

10

Sara

Aug 12, 2025

·

Stayed 1 night

The bed is perfect. The comforter could be a little more puffier. Breafast bar needs more meat options.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$110
February	$133
March	$119
April	$139
May	$131
June	$125
July	$140
August	$149
September	$128
October	$134
November	$104
December	$102

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $125	9 $122	10 $122	11 $214	12 $248
13 $127	14 $143	15 $137	16 $111	17 $104	18 $126	19 $143
20 $101	21 $109	22 $150	23 $156	24 $118	25	26
27 $109	28 $109	29 $126	30 $118

Su	Mo	Tu	We	Th	Fr	Sa
				1 $118	2 $128	3 $120
4 $97	5 $128	6 $143	7 $138	8 $168	9 $151	10 $151
11 $112	12 $113	13 $109	14 $116	15 $123	16 $118	17 $193
18 $116	19 $112	20 $117	21 $134	22 $168	23 $134	24 $143
25 $100	26 $107	27 $143	28 $128	29 $265	30 $143	31 $143

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Monthly average prices

About this property

Location

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What guests think

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