Name: Comfort Inn Story City - I-35 near Ames
Address: 425 Timberland Drive, Story City, Iowa, United States of America, Story City, Iowa, US
Price range: $82–$259 per night
Rating: 8.68

What guests think

Across many reviews, Comfort Inn Story City is praised for friendly, helpful staff, generally clean rooms, a decent complimentary breakfast, and a well-liked pool, while some guests report recurring hot-water problems and occasional maintenance or housekeeping lapses.

Rooms are often comfortable and quiet, though a few are described as dated, with hard mattresses or noisy AC. The location is convenient to the highway but the entrance can be tricky to find. Expect a straightforward, value stay with amenities that cover the basics, but upkeep can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool and ample parking, and several note the pet-friendly policy. However, repeated reports cite issues with hot water and occasional maintenance problems such as an elevator outage or nonworking tub jets.

Related guest reviews

10

Mark

Jun 25, 2023

·

Stayed 1 night

definitely exceeded expectations. Pet friendly and just additional 20 bucks for the dog. Pool was nice as well

6

Robert

May 22, 2024

·

Stayed 1 night

No hot water! Told me when checking out they were still waiting for parts. Nothing worse than cold showers at that price. Otherwise the breakfast was great. Staff was nice and location was good and room was nice.

2

Eric

May 27, 2024

·

Book this last September for two days. We had no hot water, we told the front desk and the staff said they were waiting for parts. We asked for a different room and we're told they were full. Staff said what do you want us to do. I asked for a refund and they got belligerent. After taking to the manager I was able to get the second day refunded and we left.

10

Philip

Aug 12, 2025

·

Stayed 1 night

Loved the pool and the free breakfast.

8

David

Jun 6, 2025

·

Stayed 1 night

Great place. Only gave a four star because the water in the shower was cool at best. I was unable to get it hot. Other then that it was great.

10

Diann

Sep 17, 2024

·

Stayed 3 nights

It was a great. The water was not hot enough tho to take a shower. Only complaint. Other wise great place

8

Rand

Mar 22, 2025

·

Stayed 1 night

Nice clean hotel. Mattress was a little hard. Plenty of pillows to choose from. Desk and breakfast staff were very friendly. Place to park big truck with car trailer.

10

Christopher

Jun 9, 2024

·

Stayed 1 night

Friendly staff. Lots of parking.

10

Shelbie

Mar 25, 2024

·

Stayed 1 night

Great pool area, clean rooms and good breakfast!

8

Jennifer

Oct 27, 2025

·

Stayed 2 nights

Nice hotel and great pool! The staff is very friendly and helpful!

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Cleanliness

Many reviews describe clean rooms and common areas, but there are recurring complaints about dirty rooms, stained bedding, mold on curtains, and missed housekeeping.

Related guest reviews

2

Brenda

Aug 17, 2025

·

Stayed 2 nights

This property is in need of major repairs and upkeep. Room service needs to up their game. They didn’t even make our beds. Our keys didn’t work and needed reprogrammed right off the bat. All the tables at breakfast needed wiped down and we were the only ones in there, so it wasn’t busy. And our food was lukewarm at best. I wouldn’t recommend staying here, but unfortunately this is the only place to stay in town that’s halfway decent.

10

Ann

Sep 27, 2025

·

Stayed 1 night

Room was very nice clean and the hotel smelled very nice Breakfast was very good

10

Kelly

May 19, 2025

·

Stayed 1 night

We were surprised about how clean and comfortable the room was. We were only there for a night, but we were delighted.

6

Shayna

Aug 4, 2025

·

Stayed 1 night

upgraded our room for the jacuzzi and the jets didn’t even work. very disappointed in that. one of the blankets was dirty/ stained as well. otherwise very quiet and helpful staff.

4

Katherine

Jul 24, 2025

·

Stayed 1 night

This is a challenged property. They only have one luggage cart and if someone keeps it in their room, it is a problem for the other guests and this is a large hotel. Our room had black mold on the bottom of the sheer curtains which then blew when the air conditioner was on. There is a chunk out of the tile by the elevator which makes it easy to trip getting in or out of the elevator. The rooms open with a card swipe but the cards don't indicate which way to swipe so if you have to carry your luggage to your room you may have to fiddle with this, too. We lost money in the vending machine and then it spat out a smaller version of the advertised candy bar. The bed was clean but the top of the sheets were folded almost to the middle of the bed, which required remaking the bed for my tall husband. The shower takes a long time to warm up, not really an issue but very light water pressure. They provide hanging shampoo and conditioner but bar soap. We made the mistake of getting in the shower and then realizing we needed soap. The hotel was very quiet, and the breakfast area is nice, in that it is secluded from the lobby. That also means it's locked at night so if you wanted to sit at a table in the lobby and work, you're probably out of luck. WiFi did work well and didn't require a log on password.

2

Debra

May 13, 2024

·

Stayed 1 night

Check in was the worst experience I’ve ever I countered. Expedia charged my credit card, DID NOT notified my Comfort Inn with confirmation which took 30 minutes to straighten out! Hotel room had used sheets and bed spread on couch (yuck), full garbage can with food containers in it (yuck) shower was stopped up with 4” of dirty soap water (yuck) and toilet was clogged up! (yuck) After a 10 hour driving trip I really didn’t need this. I voiced my complaints to check out gal at front desk! So dissatisfied with Expedia and Comfort Inn! I have been staying here for 4 years 2 times a year when traveling and have never encountered these issues before 😡😡😡

6

Devin

Nov 4, 2024

·

Stayed 1 night

Dirty room

10

Sara

Oct 1, 2025

·

Stayed 1 night

Lovely staff, nice clean hotel.

10

Shelbie

Mar 25, 2024

·

Stayed 1 night

Great pool area, clean rooms and good breakfast!

10

Bruce

Dec 8, 2024

·

Stayed 2 nights

Excellent stay, Excellent breakfast, very clean, manager cares about the property

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and quiet for short stays. Some guests found mattresses hard, décor dated, sofa beds uncomfortable, or AC units noisy; Wi‑Fi was reported reliable.

Related guest reviews

6

Janell

Aug 3, 2025

·

Stayed 1 night

I specifically reserved a room with 2 beds and when we got there, we got a 1 bed room. There were 3 of us and a dog. No rooms left available but they had a hide-a-bed couch (very old and uncomfortable) but it was for only 1 night so we made it work.

4

Amy

Aug 13, 2024

·

Stayed 1 night

Checked in very late after a long day of driving. Got the room key, unloaded the kids and dog at 1:30am to find our key cards don't work. Go back down to desk - to find out the key reader of that room doesn't work and the room shouldn't have been rented. Now, I have 2 kids and a dog all standing in the hallway waiting for another room. The AC unit made a very loud noise all night, making sleeping nearly impossible. The hotel itself was fine, and I hope this was an outlier experience, but left frustrated and exhausted.

4

Katherine

Jul 24, 2025

·

Stayed 1 night

This is a challenged property. They only have one luggage cart and if someone keeps it in their room, it is a problem for the other guests and this is a large hotel. Our room had black mold on the bottom of the sheer curtains which then blew when the air conditioner was on. There is a chunk out of the tile by the elevator which makes it easy to trip getting in or out of the elevator. The rooms open with a card swipe but the cards don't indicate which way to swipe so if you have to carry your luggage to your room you may have to fiddle with this, too. We lost money in the vending machine and then it spat out a smaller version of the advertised candy bar. The bed was clean but the top of the sheets were folded almost to the middle of the bed, which required remaking the bed for my tall husband. The shower takes a long time to warm up, not really an issue but very light water pressure. They provide hanging shampoo and conditioner but bar soap. We made the mistake of getting in the shower and then realizing we needed soap. The hotel was very quiet, and the breakfast area is nice, in that it is secluded from the lobby. That also means it's locked at night so if you wanted to sit at a table in the lobby and work, you're probably out of luck. WiFi did work well and didn't require a log on password.

10

Steven

May 30, 2024

·

Stayed 1 night

clean and quiet

8

Margaret

Nov 21, 2024

·

Stayed 1 night

Comfy, quiet, nice staff, good breakfast choices

10

Darcy

Sep 30, 2025

·

Stayed 1 night

The breakfast was an unexpected treat. Eggs, 3 types of meat, potatoes, biscuits and gravy, and giant muffins, along with the typical packaged fair. The room was ok, dated, but they allow pets for a nominal fee and it was super quiet. I would 100% stay again if passing that way.

10

Deborah

Aug 9, 2024

·

Stayed 2 nights

The bed was very comfortable. Slept well.

8

Jeff

Jun 6, 2023

·

Stayed 1 night

Hotel in general was nice. Bed was comfortable, room was above average, breakfast was good. The location was the only thing I really didn’t care for.

8

Rand

Mar 22, 2025

·

Stayed 1 night

Nice clean hotel. Mattress was a little hard. Plenty of pillows to choose from. Desk and breakfast staff were very friendly. Place to park big truck with car trailer.

6

Deborah

Sep 20, 2025

·

Stayed 2 nights

WE did not like the mattress. it was very hard and uncomfortable

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Service

Staff are frequently described as friendly, helpful, and responsive. A few guests experienced reservation or check-in mixups and inconsistent front desk engagement.

Related guest reviews

4

Amy

Aug 13, 2024

·

Stayed 1 night

Checked in very late after a long day of driving. Got the room key, unloaded the kids and dog at 1:30am to find our key cards don't work. Go back down to desk - to find out the key reader of that room doesn't work and the room shouldn't have been rented. Now, I have 2 kids and a dog all standing in the hallway waiting for another room. The AC unit made a very loud noise all night, making sleeping nearly impossible. The hotel itself was fine, and I hope this was an outlier experience, but left frustrated and exhausted.

10

Stephanie

Nov 5, 2025

·

Stayed 3 nights

The staff was very friendly and helpful. I loved that they decorated the lobby and elevator. Definitely made my stay feel comfortable ☺️

10

Wayne

Dec 14, 2023

·

Stayed 2 nights

Very nicely kept property. Employees are friendly.

10

Mary

Mar 13, 2025

·

Stayed 1 night

We had to stay last minute due to weather, staff was very quick to get us in a room and we had no issues while there.

2

John

Aug 25, 2025

·

Stayed 2 nights

I made the reservation for two nights, but when plans changed, I called several days ahead and tried to cancel the reservation. The worker who answered the phone directed me to Expedia where I was told the amount I had paid was nonrefundable. I had been led to believe that I didn't have to pay for the room until I was at Story City and had no notice the thing was nonrefundable. I hung up. This was a very unfortunate experience, but I can promise you I will never bother Expedia with any further business and am telling all my friends to avoid Expedia and the Comfort Inn in Story City, Iowa. I regret this development as we have stayed at the Comfort Inn several times a year for the past five years or so and have generally been pleased with the hotel.

6

Janice

May 25, 2025

·

Stayed 1 night

There was a mix up on our reservation. Our room was occupied. We received another room but had to improvise on how to handle sleeping arrangements for the 2 disabled members of our group. The eating area was not disability friendly.

2

Debra

May 13, 2024

·

Stayed 1 night

Check in was the worst experience I’ve ever I countered. Expedia charged my credit card, DID NOT notified my Comfort Inn with confirmation which took 30 minutes to straighten out! Hotel room had used sheets and bed spread on couch (yuck), full garbage can with food containers in it (yuck) shower was stopped up with 4” of dirty soap water (yuck) and toilet was clogged up! (yuck) After a 10 hour driving trip I really didn’t need this. I voiced my complaints to check out gal at front desk! So dissatisfied with Expedia and Comfort Inn! I have been staying here for 4 years 2 times a year when traveling and have never encountered these issues before 😡😡😡

10

Sarah

Jul 3, 2025

·

Stayed 2 nights

Good hotel, awesome staff

10

Eric

May 4, 2025

·

Stayed 1 night

Very friendly staff, immediate service, lovely room, very clean and fresh. Nice hot breakfast.

8

Jennifer

Oct 27, 2025

·

Stayed 2 nights

Nice hotel and great pool! The staff is very friendly and helpful!

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AI-generated summary based on recent guest reviews

Location

Close to the highway and convenient for onward travel, but several guests found the entrance or approach hard to locate.

Related guest reviews

10

Joseph

Dec 5, 2022

·

Stayed 19,329 nights

The hotel was easy to find. Nice staff, made our check in easy.

10

Karen

Jul 27, 2025

·

Stayed 3 nights

It was a little hard to find first time due to it being off a little side road, but once we found it , it was conveniently off the freeway and very close to the town.

8

Tom

Aug 19, 2024

·

Stayed 1 night

Hard to find the entrance

10

Glen

Feb 8, 2025

·

Stayed 1 night

Location. Difficulty getting to the hotel

8

Jeff

Jun 6, 2023

·

Stayed 1 night

Hotel in general was nice. Bed was comfortable, room was above average, breakfast was good. The location was the only thing I really didn’t care for.

10

Sharon

Sep 24, 2023

·

Stayed 1 night

This Comfort Inn was close to the Highway. It helped us get where we needed quickly the next day. The breakfast was very ample, and we enjoyed staying here. Thank you.

10

Sharon

Sep 25, 2023

·

Stayed 1 night

A little hard to visually see where the road will take you, but we found it.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for variety and hot options, though multiple reviews mention lukewarm items, missing basics, or inconsistent quality.

Related guest reviews

2

Brenda

Aug 17, 2025

·

Stayed 2 nights

This property is in need of major repairs and upkeep. Room service needs to up their game. They didn’t even make our beds. Our keys didn’t work and needed reprogrammed right off the bat. All the tables at breakfast needed wiped down and we were the only ones in there, so it wasn’t busy. And our food was lukewarm at best. I wouldn’t recommend staying here, but unfortunately this is the only place to stay in town that’s halfway decent.

10

Ann

Sep 27, 2025

·

Stayed 1 night

Room was very nice clean and the hotel smelled very nice Breakfast was very good

6

Lacey

May 19, 2025

·

Stayed 2 nights

I think it's terrible to price gouge people when it's a graduation or holiday. It should be illegal how inflated prices are for special occasions. Breakfast was awful as well, was undercooked and packaged goods were stale and dining room was too small. No hot tub was also a disappointment for paying almost $600 for two nights.

8

Mike

Dec 28, 2024

·

Stayed 1 night

Full breakfast on Sunday.

10

Becky

May 14, 2024

·

Stayed 1 night

Breakfast bar had a great selection!

10

Darcy

Sep 30, 2025

·

Stayed 1 night

The breakfast was an unexpected treat. Eggs, 3 types of meat, potatoes, biscuits and gravy, and giant muffins, along with the typical packaged fair. The room was ok, dated, but they allow pets for a nominal fee and it was super quiet. I would 100% stay again if passing that way.

10

Judy

Sep 4, 2025

·

Stayed 1 night

Good breakfast buffet. Friendly, helpful staff.

8

Brian

Dec 10, 2022

·

Stayed 1 night

Here is the good. The room was clean, bed comfortable and nice pillows. Now for the bad. Two things that weren’t up to our standards. The desk clerk was disengaged and the breakfast was awful. Scrambled eggs were of the consistency of cool wet sawdust, no waffle batter, potatoes were cold with an unusual flavor. It should’ve came with a complementary bottle of pepto bismol.

10

Sharon

Sep 24, 2023

·

Stayed 1 night

This Comfort Inn was close to the Highway. It helped us get where we needed quickly the next day. The breakfast was very ample, and we enjoyed staying here. Thank you.

10

Judy

Dec 11, 2025

·

Stayed 1 night

breakfast was very fresh room was very warm turned heat off and room was comfortable

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AI-generated summary based on recent guest reviews

Month	Average price
January	$77
February	$89
March	$91
April	$99
May	$107
June	$106
July	$104
August	$107
September	$119
October	$107
November	$97
December	$81

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $221	3 $201
4 $87	5 $93	6 $93	7 $92	8 $91	9 $98	10 $99
11 $82	12 $88	13 $84	14 $89	15 $90	16 $100	17 $97
18 $82	19 $82	20 $84	21 $85	22 $85	23 $229	24 $178
25 $86	26 $91	27 $91	28 $90	29 $89	30 $222	31 $205

Comfort Inn Story City - I-35 near Ames

Prices for Comfort Inn Story City - I-35 near Ames

Monthly average prices

About this property

Location

Room options

1 King Bed, 1 Person Sofa Bed

Suite, 1 King Bed with Sofa Bed

1 King Bed with Jacuzzi

1 King Bed, Mobility Accessible, Sofa Bed

1 Queen Bed, Mobility Accessible, Sofa Bed

2 Queen Beds, Mobility and Hearing Accessible with Roll in Showither

2 Queen Beds, Mobility Accessible

2 Queen Bed

Guest reviews of Comfort Inn Story City - I-35 near Ames

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn Story City - I-35 near Ames

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $114	23 $102	24 $100	25 $178	26 $259
27 $84	28 $90	29 $90	30 $90