Is parking available at the property?

Free self-parking is available on-site, though it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 30 per pet, per day, and a maximum charge of USD 226.80 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available for a fee of USD 25, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Caldwell, within a 5-minute drive of Canyon County Fairgrounds and College of Idaho. It is approximately 1.3 miles from the Orma J. Smith Museum of Natural History and Our Memories Indian Creek Museum.

Does the property have a swimming pool?

Yes, the property features an indoor pool that is accessible from 7:00 AM to 11:00 PM.

Best Western Plus Caldwell Inn & Suites Hotel

Average nightly price at Best Western Plus Caldwell Inn & Suites by month, last 12 months (USD)
Month	Average price
January	$122
February	$130
March	$131
April	$130
May	$140
June	$149
July	$152
August	$157
September	$142
October	$143
November	$136
December	$121

What guests think

Reviews of Best Western Plus Caldwell Inn & Suites highlight clean, comfortable rooms, friendly staff, and a hot breakfast, alongside a pool and hot tub, but also note dated decor, intermittent maintenance issues, and policy or billing frustrations.

The location is convenient to the freeway and College of Idaho, though some guests report traffic, train, or construction noise. Rooms vary from very spacious family suites to units with loud HVAC, humidity, or a confusing Wi‑Fi setup. Housekeeping can be inconsistent on longer stays, and a single elevator serves the building and can be slow. Overall, expect solid basics with occasional inconveniences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are popular and generally warm, though a few guests reported closures or the hot tub not working. Only one elevator serves the property and can be slow; the fitness room is small and was closed for one guest.

Related guest reviews

4

Ryan

Jan 21, 2025

·

Stayed 3 nights

Probably the most run-down Best Western I've been in. Cons: - My room was not ready at 3pm; waited 35 min in the lobby. – Coincidentally, my room smelled as if housecleaning hurriedly and insufficiently cleaned-up vomit. I had to open windows for 48 hrs for the room to air out the smell (dead of winter with 20 degree temps outside) - Worn out carpet in the halls, needs a new coat of paint, and poor lighting in the room. – No dresser in the bedroom for putting clothes in – One-ply toilet/sand paper - Rather noisy from the boulevard and freeway traffic. - Single, slow elevator services all rooms, with no convenient staircases near the lobby. – The staff generated several emails confirming and cancelling my reservation after I had already checked-in and stayed a day. This caused confusion and wasted my time while I was offsite at an event because I had to call and make sure my room was not in fact canceled. – Pros: - The pool and spa were a good temp and clean - Breakfast starts at 6am, smelled good, but I did not have any.

8

Andrea

May 6, 2024

·

Stayed 1 night

Enjoyed this property it was a convenient location. The breakfast waa great and options were wonderful. The property appeared to be clean and the room was nice and spacious. The pool was amazing nice and warm and the hot tub was actually a hot tub. The downside was there was only 1 elevator that took a little long and the 3rd floor ice machine wasnt working.

8

Brooke

Jul 1, 2025

·

Stayed 2 nights

The hotel was very humid. The hot tub didn’t work, but the pool was cold and perfect. I loved the clothesline in the shower, that was super convenient. The bed was hard, so if you like a firmer bed this hotel is perfect for you

8

Sheri

Jul 22, 2025

·

Stayed 1 night

Room was great but the beds were very firm. Breakfast was pretty good. Only one elevator. Only one bathroom for our 2 bedroom suite however the bathroom was very spacious and had a deep jetted tub along with a separate shower. The pool was very nice and big and I loved the outdoor patio with glass windows to watch your kids swim inside. The hot tub was nice & relaxing and they had a bathroom in the pool room which was very convenient. I would stay again.

8

Jeremy

Jun 29, 2024

·

Stayed 1 night

Liked the pool (yes parents, it’s actually warm enough to enjoy time w your kids).

10

Jerry

Oct 14, 2025

·

Stayed 5 nights

Comfortable, breakfast was good, and enjoyed the pool and hot tub.

8

Joshua

Jul 22, 2024

·

Stayed 3 nights

Great stay, only interacted with staff at check in pool areas were nice and clean

2

Jamie

Mar 22, 2023

·

Stayed 3 nights

We left early the hotel pool was closed and no notification was given prior. We asked for a refund for one night and was denied. We still left and will never return.

8

Maria

Apr 14, 2025

·

Stayed 2 nights

We enjoyed our stay, we also appreciate that we could have our 2 dogs there as well. Something that I think can improve is the lighting. The room that I was in seemed to only have lights on one side of the room and the pool room is a lot to warm. My fiance and I had a hard time staying in there to enjoy the pool and hot tub because the room that they are in felt muggy and way too warm. Other than those two things the hotel was great.

10

Kimberly

May 27, 2024

·

Stayed 3 nights

When we checked in, the lady at the front desk came to our room to make sure everything was good for us (my husband is in a wheelchair). I so appreciated her attention and care! All of the hotel employees were kind and helpful! Breakfast had many tasty options, which was appreciated. The rooms were clean as was the rest of the hotel. Loved the heated pool and hot tub! The workout room was small, but all of the equipment was nice and worked, and had cold water available, which was awesome. Only thing that could be improved is some air circulation in there! It was stuffy! But that's okay...I just sweat more when I worked out! lol! Thanks for the great accomodations! Will definitely stay there again on our next trip and I recommended this hotel to a friend!

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests reported clean rooms and common areas, but there are recurring complaints about odors, hair, stained or worn surfaces, and occasional missed or delayed housekeeping.

Related guest reviews

10

Rodney

Dec 9, 2024

·

Stayed 1 night

Very Clean.

4

Ryan

Jan 21, 2025

·

Stayed 3 nights

Probably the most run-down Best Western I've been in. Cons: - My room was not ready at 3pm; waited 35 min in the lobby. – Coincidentally, my room smelled as if housecleaning hurriedly and insufficiently cleaned-up vomit. I had to open windows for 48 hrs for the room to air out the smell (dead of winter with 20 degree temps outside) - Worn out carpet in the halls, needs a new coat of paint, and poor lighting in the room. – No dresser in the bedroom for putting clothes in – One-ply toilet/sand paper - Rather noisy from the boulevard and freeway traffic. - Single, slow elevator services all rooms, with no convenient staircases near the lobby. – The staff generated several emails confirming and cancelling my reservation after I had already checked-in and stayed a day. This caused confusion and wasted my time while I was offsite at an event because I had to call and make sure my room was not in fact canceled. – Pros: - The pool and spa were a good temp and clean - Breakfast starts at 6am, smelled good, but I did not have any.

10

Julie

Feb 6, 2023

·

Stayed 2 nights

Very convenient location, friendly and helpful front staff. Room was comfortable. The carpets need upgrading badly and the bathroom floors and shower definitely weren't cleaned very well. Breakfast was the normal fair. Overall I would stay again.

6

PATTY

Aug 18, 2023

·

Stayed 2 nights

Staff was great, the room itself was clean, but the carpet was old and filthy. It had a very musty smell and even though we left the window open the smell was very strong.

10

jim

Oct 5, 2024

·

Stayed 1 night

Clean and well kept. Nice staff. Room was clean and beds comfortable. Check in/out were quick and easy.

6

Shannon

Nov 30, 2025

·

Stayed 3 nights

The bathroom faucet was broken and kept leaking. The room was never cleaned in 3 nights that we spent. The front desk staff was great. Older hotel that needs some updating.

10

Wilton

Sep 25, 2025

·

Stayed 4 nights

Our room was clean and fresh, with a very comfortable bed. The room was spacious. There was no noise from other guests or outside traffic.

6

Dale

Jul 26, 2025

·

Stayed 1 night

Could have used a mop job on the bathroom floor

4

Megan

Dec 2, 2023

·

Stayed 1 night

I found a ton of black hair in my bed, one of the more dirty hotels I’ve stayed in. Staff was nice. All the tile floors in our room were old and cracked. Hotel needs a remodel.

2

Shannon

Sep 29, 2025

·

Stayed 1 night

Do not stay there unless you like other peoples hair and the smell of mildew!!! Horrible stay!!!!

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Rooms

Rooms range from very spacious family suites to more basic spaces; many find beds comfortable, while others mention very firm mattresses and loud HVAC. Some reported traffic or hallway noise, humidity, and a confusing Wi‑Fi setup.

Related guest reviews

8

Mary

Jul 20, 2024

·

Stayed 4 nights

The air conditioning unit was super loud. It kicked on and off approximately every 10 mins and it made a really loud noise

4

Ryan

Jan 21, 2025

·

Stayed 3 nights

Probably the most run-down Best Western I've been in. Cons: - My room was not ready at 3pm; waited 35 min in the lobby. – Coincidentally, my room smelled as if housecleaning hurriedly and insufficiently cleaned-up vomit. I had to open windows for 48 hrs for the room to air out the smell (dead of winter with 20 degree temps outside) - Worn out carpet in the halls, needs a new coat of paint, and poor lighting in the room. – No dresser in the bedroom for putting clothes in – One-ply toilet/sand paper - Rather noisy from the boulevard and freeway traffic. - Single, slow elevator services all rooms, with no convenient staircases near the lobby. – The staff generated several emails confirming and cancelling my reservation after I had already checked-in and stayed a day. This caused confusion and wasted my time while I was offsite at an event because I had to call and make sure my room was not in fact canceled. – Pros: - The pool and spa were a good temp and clean - Breakfast starts at 6am, smelled good, but I did not have any.

10

Rojelio

Aug 18, 2025

·

Stayed 2 nights

The room was clean. The beds were comfortable and the shower was great. I would stay here again.

8

Brooke

Jul 1, 2025

·

Stayed 2 nights

The hotel was very humid. The hot tub didn’t work, but the pool was cold and perfect. I loved the clothesline in the shower, that was super convenient. The bed was hard, so if you like a firmer bed this hotel is perfect for you

8

Sheri

Jul 22, 2025

·

Stayed 1 night

Room was great but the beds were very firm. Breakfast was pretty good. Only one elevator. Only one bathroom for our 2 bedroom suite however the bathroom was very spacious and had a deep jetted tub along with a separate shower. The pool was very nice and big and I loved the outdoor patio with glass windows to watch your kids swim inside. The hot tub was nice & relaxing and they had a bathroom in the pool room which was very convenient. I would stay again.

10

Wilton

Sep 25, 2025

·

Stayed 4 nights

Our room was clean and fresh, with a very comfortable bed. The room was spacious. There was no noise from other guests or outside traffic.

4

Laura

Jan 5, 2025

·

Stayed 3 nights

It was clean, breakfast was the usual assortment. Check in staff were kind. However the bed was rock hard and when we decided we couldn’t handle staying the final night we wanted to check out a day early and gave them plenty of time by checking out that morning early, the manager said we had to notify them 24 hrs in advance to get refunded that last night. Well no where were we told that so how were we supposed to know that. We gave them more than 8 hours notice. They are a busy location. And that was rude. Your rooms were not comfortable and you would not give us back our money. Jerk-move, poor service.

8

Philip

Sep 24, 2025

·

Stayed 1 night

Was near the busy Interstate and train line - hence some noise !

10

Scott

Aug 23, 2025

·

Stayed 1 night

Huge room. 4 king beds

10

Anita

Apr 30, 2025

·

Stayed 1 night

Breakfast area was spacious with lots of table. Spacious lobby. They only have one elevator. We were in a suite and fitted nicely for 5 adults and two toddlers.

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Service

Staff are often praised as friendly and helpful, yet service is inconsistent. Several reviews cite problems at check‑in, strict enforcement of a 'within 30 miles' local‑guest policy, billing or deposit disputes, and difficulty obtaining refunds or changes.

Related guest reviews

2

Victor

Mar 14, 2024

·

Stayed 1 night

Pretty poor hotel stay. Booked the wrong date by accident on the app. Get to hotel and realize the mistake. I ask if they can change the booking to today. Front desk can’t and the GM doesn’t answer a call. He calls back and says hotels.com has to request it and it would take 72 hours, I am literally in the lobby and this GM wouldn’t give the front dest lady authorization to switch the date. So I am forced to book another 2 rooms. Try to cancel the wrong booking and the GM won’t respond so I’m stuck with the wrong booking days later. For being in the hospitality business this hotel could learn a thing or two. I never leave bad reviews but this place deserves a poor review, plus the hotel wasn’t worth the price I paid.

10

Elizabeth

Apr 8, 2025

·

Stayed 2 nights

The front desk young woman was very friendly, helpful, & got us on the first floor without us even asking. She was professional & courteous. Very close to where we wanted to meet with friends for dinner & near to where friends live as well. Clean room & bathroom. Facility very clean & organized. Breakfast was wonderful & a variety of choice in food selection. My husband didn't like the light shining from the bathroom reflecting off the mirror. He put a blanket over mirror. A door to enclose the bathroom sink vanity area he thought would be helpful. Everything else was wonderful & a great stay. Thank you!

2

Elizabeth

Feb 24, 2025

·

Worst experience ever. I booked after reading all the info on Expedia. There was nothing stating that we had to live so far from the hotel to stay. I booked so we could celebrate my daughter’s day with her friends there. I showed up to check in and the rude lady at the counter kept laughing when I handed her my id. She told me I couldn’t stay due to living 4 miles to close to the hotel. I gave her my phone and told her no where did it state about their policy of having to live so far away. She couldn’t find anything either but stated it didn’t change anything and we couldn’t stay. The guy in the back kept making comments that him and the lady were laughing about. Once he did it at least 5 times I told him if he had something to say to come out and say it. He then came out and told me I wasn’t going to f***ing stay there and to get my s*** and get out. That it wasn’t his fault I couldn’t f****** read. All of this is going on in front of my daughter. And after all of this I was informed I wasn’t even able to get a refund due to their no refund policy.

2

Cheryl

Sep 23, 2023

·

Stayed 1 night

The staff (Destiny) was EXTREMELY rude. The hotel would not rent a room to our newlywed kids because they live within 30 miles of the hotel. They actually kicked them out of the room. The room and all expenses were paid for. The couple is inter-racial, my son in black. The staff and manager actually made them leave. They had to find a room at a different hotel.

10

Cristy

Oct 21, 2024

·

Stayed 1 night

Clean comfortable hotel, very friendly helpful front desk

6

Kerrin

Jun 11, 2025

·

Stayed 2 nights

I prepaid for my stay on hotels.com. When I arrived they took my charge and charged it $224 and $100 listed as manual entry on my bank app. They also charged $100 deposit that was a tap to pay charge. When I asked the front desk about the additional charges they said they didn’t see those on there end. My bank canceled my card and sent me a new one. The $224 and 1 of the 2 $100 deposit charges have been returned to me but it has been 11 days and I still haven’t received the other $100 deposit charge. I was not given or emailed a receipt after I checked out either. The hotel is clean and the pool area is great but all of the charges to my account with little help from the staff has and continues to be frustrating.

10

Natalie

Apr 2, 2025

·

Stayed 1 night

Very clean. Staff was always helpful and polite. Will stay again if needed.

10

Charlotte

Aug 2, 2025

·

Stayed 1 night

The front staff, her name was Precious, very pleasant. She went over and above. I needed a bath chair and tub mat, she rounded the items up, even wiped and sterilized them. The beds very comfortable. As far as the food we didn’t stay to enjoy it, we were running late. Definitely recommend this hotel. We will surely stay there again.

4

Ilene

Dec 12, 2022

·

Stayed 1 night

After making the reservation so we could have a night out and having our reservation confirmed. The hotel denied us staying because we were a local. So I guess we're not allowed a romantic stay somewhere because we live in the same count so no get away for us with the Best Western very disappointed

10

Cristy

May 11, 2025

·

Stayed 4 nights

Traveling with my 90 year old mom, to watch graduations and sporting events. The front desk clerk was very friendly and helpful in putting us in a most convenient room.

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Location

Convenient off the freeway and near the College of Idaho, with easy access by car. Limited walkable options and occasional traffic, train, or construction noise are noted.

Related guest reviews

10

LeNina

Aug 24, 2025

·

Stayed 1 night

Great stay. Excellent hostess at breakfast. Could use another waffle grill. Room was comfy and as pictured. Just up the road from the college.

10

Tasha

Jan 24, 2024

·

Stayed 1 night

Nice location. Easy access to things around town.

8

David

May 20, 2025

·

Stayed 1 night

Liked the location near College of Idaho.

8

Philip

Sep 24, 2025

·

Stayed 1 night

Was near the busy Interstate and train line - hence some noise !

10

Tasha

Mar 4, 2023

·

Stayed 1 night

Nice location. Easy to get to off the freeway. Property and room was nice. Great customer service. Amenities were some of the nicer we’ve had staying in multiple Best Western Plus locations over the past 2 weeks.

10

Mike

May 8, 2023

·

Stayed 1 night

Clean and convenient

10

Robert

Sep 6, 2023

·

Stayed 1 night

I've stayed at the property several times and would return. It's conveniently located off a major highway. The property is safe, quiet, and parking is free. Very little in the way of restaurants or shopping within walking distance, but that improves within a short driving distance. Free breakfast is quite good.

6

Maryl

Jul 21, 2024

·

Stayed 3 nights

I chose the hotel online and was unable to check out the bleak setting, which was close to nothing much. I thought I would be able to enjoy the pool, but it wasn’t clean enough and the water was too warm. There was often road noise until late.

8

Chad

Mar 27, 2023

·

Stayed 1 night

Hotel is nice, but loud. I asked for a quiet room but was given one on the first floor and next to main entrance...beware, there is construction on this side of the building and it starts up at 6am. Super loud.

8

Laura

Aug 22, 2024

·

Stayed 2 nights

Older property but clean and close to dining options

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Dining

Breakfast is widely praised for variety and taste, with friendly hosts and a quality coffee machine. Some guests found the 9:00 a.m. closing strictly enforced.

Related guest reviews

10

Barbara

Aug 16, 2025

·

Stayed 1 night

Our stay was wonderful. Our room and bathroom were so clean. The bed was beautifully made up. When we got into the bed it was so compfortable I tried to buy the covers we had on. It was a great nights sleep. The morning breakfast was so tasty. The waffles and eggs and sausage were so good. The coffee was just right. Everything was wonderful. Love Barbara. Bloxham.

8

Linda

Jun 16, 2025

·

Stayed 2 nights

The ladies at the breakfast bar were asweome. So kind and friendly

10

Elizabeth

Apr 8, 2025

·

Stayed 2 nights

The front desk young woman was very friendly, helpful, & got us on the first floor without us even asking. She was professional & courteous. Very close to where we wanted to meet with friends for dinner & near to where friends live as well. Clean room & bathroom. Facility very clean & organized. Breakfast was wonderful & a variety of choice in food selection. My husband didn't like the light shining from the bathroom reflecting off the mirror. He put a blanket over mirror. A door to enclose the bathroom sink vanity area he thought would be helpful. Everything else was wonderful & a great stay. Thank you!

10

LeNina

Aug 24, 2025

·

Stayed 1 night

Great stay. Excellent hostess at breakfast. Could use another waffle grill. Room was comfy and as pictured. Just up the road from the college.

10

Jerry

Oct 14, 2025

·

Stayed 5 nights

Comfortable, breakfast was good, and enjoyed the pool and hot tub.

8

Liza

Aug 13, 2025

·

Stayed 1 night

Room was very unusual as it was long had laminate floors, had a kitchenette area with a fridge and coffee maker and then in the middle of the room there was another fridge and a microwave under the TV stand, the room had a desk with no lighting or information about the hotel or the area, couldn’t find a laundry bag for dirty clothes. It was a good two queen room, very cold when we walked into it, sitting at 60 degrees, took some time to unfreeze the room, but again good for an overnight stay. Breakfast was very good, nice variety of items. Have a wonderful coffee machine that makes lattes, americanos, espresso, and macchiato plus just plain coffee.

6

Ryan

Dec 2, 2023

·

Stayed 1 night

Stay was ok. Clean and quiet. I went to eat breakfast at 9:02am. Lady had taken everything down and said it closed at 9am. Pretty rediculous IMO. I cost them nothing to leave dry goods and Batter out to "make your own waffle".

8

Tawny

Sep 29, 2025

·

Stayed 1 night

The room was clean and comfortable and the staff was great however the wifi was unclear how to connect with a phone number that is no longer in service listed in the room. The gym was not open during my visit and that was a huge disappointment. The breakfast was really good though and my 8 year old found plenty of things she really enjoyed. The beds were very comfortable but I would have enjoyed having a smaller pillow. All 4 pillows on the bed were the same large size and too big for me.

10

Heather

Aug 22, 2024

·

Stayed 1 night

Breakfast closes on the dot at 9 am. That is too early. For some reason we slept much later than normal and had to rush to grab a few items before they took everything away.

10

Jesse

Dec 29, 2024

·

Stayed 1 night

Hot breakfast is always good at this location

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $106	4 $106	5 $112	6	7 $173
8 $106	9 $106	10 $106	11 $106	12 $106	13 $137	14 $137
15 $106	16 $106	17 $106	18 $106	19 $106	20	21 $139
22 $106	23 $106	24 $106	25 $114	26 $112	27 $171	28 $140
29 $112	30 $112

Su	Mo	Tu	We	Th	Fr	Sa
		1 $112	2 $118	3 $117	4	5 $134
6 $112	7 $117	8 $117	9 $112	10 $112	11 $195	12 $133
13 $112	14 $111	15 $112	16 $112	17 $113	18 $134	19 $134
20 $112	21 $112	22 $112	23 $112	24 $117	25 $133	26 $132
27 $112	28 $112	29 $112	30 $112	31 $114

Best Western Plus Caldwell Inn & Suites

Prices for Best Western Plus Caldwell Inn & Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave

Suite, 1 King Bed (Larger Room)

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Suite, 2 Queen Beds (Larger Room)

Standard Room, 2 Queen Beds, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub (Larger Room)

Executive Suite, Multiple Beds (Larger Room)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Family Suite, Multiple Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Bathtub

Guest reviews of Best Western Plus Caldwell Inn & Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus Caldwell Inn & Suites

Considering this hotel for your Caldwell trip?

Prices for upcoming dates