Name: Claridge House Chicago, Tapestry Collection by Hilton
Address: 1244 N Dearborn Parkway, Gold Coast, Chicago, Illinois, United States of America, Chicago, Illinois, US
Price range: $162–$1,088 per night
Rating: 8.53

What guests think

Claridge House Chicago, Tapestry Collection by Hilton sits on a quiet, walkable Gold Coast/Old Town block, drawing praise for its friendly staff, cozy lobby with nightly wine hour, and convenient access to the lake, restaurants, shops, and the Red Line.

Many guests like the clean, comfortable rooms, though a number note small layouts, tight bathrooms, dated or worn carpets, and occasional noise from AC, doors, or the street. Housekeeping and cleanliness can be inconsistent, with missed service unless requested in advance and occasional stains or maintenance issues, while neighborhood parking is convenient but pricey and an added amenity fee surprises some. Expect a charming, well-located boutique stay with mostly warm service and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the cozy lobby with bar and coffee service, a nightly wine hour, and the on-site sushi spot; the property is also pet friendly. On-site dining hours are limited, Wi‑Fi can be spotty, and parking is via a neighboring garage that is convenient but expensive.

Related guest reviews

8

robert

Aug 18, 2025

·

Stayed 3 nights

the area around the hotel was beautiful, near dining, shopping. limited menu options for food. it is an excellent hotel for dogs, no charge for dogs. the internet was slow and spotty. they didn't advise us that we were eligible for an upgrade and I think the room we received was actually a downgrade. our check out time was noon, we couldn't receive an extension so we paid a half-day rate to stay 4 hours longer.

10

Nicole

Sep 1, 2024

·

Stayed 3 nights

Beautiful hotel. Amazing location. Awesome little sushi restaurant on site.

10

Mary

Jun 17, 2024

·

Stayed 2 nights

It needs to be listed that parking is available but is $60 a night. You can also park on the street but have to find a spot, its the only thing that was a slight irritation.

6

Kirk

Apr 7, 2025

·

Stayed 2 nights

Older boutique style hotel on the Gold Coast of Chicago. Parking is expensive (not available thru hotel) at $64 per day. Expected more.

8

Brandon

Aug 20, 2025

·

Stayed 2 nights

Great hotel! Clean, centrally located. Near the train. A lot of luxury shopping nearby. Clean neighborhood. A lot of cool bars and restaurants nearby. Small room but just what we needed. Bed is super squeaky and the bathroom is tight. Overall a great value. Complementary wine from 5-6 in the lobby.

10

christina

Aug 8, 2025

·

Stayed 1 night

Quaint hotel with an excellent bar and coffee service

8

Debra

Oct 6, 2025

·

Stayed 2 nights

Internet did not work for about 12 hours of our stay. That was a problem since both of us were there to work part of the time and planned to hunker down in the hotel room to do so. I asked for a refund for part of room cost, and it didn't seem likely it was going to happen. Other than that, good hotel. Probably better for leisure travel than business travelers.

8

Hope

Jun 17, 2024

·

Stayed 2 nights

The hotel is fine, not great. Our room had a window overlooking an internal fire escape which was bad. No natural light at all. I would definitely avoid that type of room. No parking available. You can use the nearby garage but it's $59/night.

10

Cheryl

Nov 25, 2024

·

Stayed 2 nights

Very nice hotel. The staff were friendly, great cafe bar in lobby serving alcohol and coffee/tea/soda. Lots of dining options around hotel and nice area to walk around.

10

Chris

Jul 13, 2025

·

Stayed 2 nights

The location was great and the room was comfortable and had everything we needed. The wine hour in the evening was a nice surprise. Front desk staff was excellent!

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Cleanliness

Many reviews note clean rooms and tidy common areas, but cleanliness and housekeeping are inconsistent: stained or worn carpets, occasional bathroom mold, and missed or infrequent room cleaning are reported. Some rooms also show minor wear like torn lampshades or peeling wallpaper.

Related guest reviews

4

Subhana

Aug 30, 2025

·

Stayed 1 night

Everything was good but my room was not properly cleaned

6

Abby

Jun 23, 2025

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Stayed 1 night

Could have been much cleaner in the room. Found a lot of trash.

10

Patrizia

Nov 16, 2025

·

Stayed 6 nights

Staff was friendly, room was clean

4

Ann

Sep 2, 2025

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Stayed 3 nights

Our room was dirty and gross! The carpet had stains-some looked like blood. The lampshades were torn and the wallpaper was peeling off.

8

Joey

Jul 4, 2025

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Stayed 4 nights

Good option if on a budget and want a good location. Great location! Could use some updates. The room carpet was especially old and stained. Bed was really comfortable. Parking option is a lot next door that was about $60 a night. Didn’t take advantage of the hotel happy hour or bar but looked nice. Cute lobby and outdoor tables.

6

McKenzie

Aug 16, 2024

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Stayed 1 night

Hotel has an indoor and outdoor seating area, restaurant and a nail salon which were not but the sheets were dirty, this were broken and the towels had a few stains

10

Thomas

Dec 1, 2025

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Stayed 1 night

Room was immaculate, Staff very friendly, area was great & price was excellent. Would highly recommend and would stay again. Opt for the 1 bedroom suite if it's in your price range.

8

M

Aug 12, 2025

·

Stayed 3 nights

The location and service was great. The carpets in the room was really dirty and the bath towels were worn with fringes on the ends.

10

Leah

Aug 4, 2025

·

Stayed 1 night

Property is very well cared for and clean with an amazing location.

8

Michelle

Jun 27, 2025

·

Stayed 1 night

Room was good and bed was comfortable. However, shower appears to have mold in the corners.

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Rooms

Rooms range from snug to spacious suites; many find them comfortable but note small floor plans and tight bathrooms. Noise from AC, doors, or the street and limited bedside outlets or dated elements appear in some rooms, while Wi‑Fi was occasionally slow or out.

Related guest reviews

4

Michael

Dec 26, 2024

·

Stayed 1 night

We unfortunately had to check out at 11:30pm the same day we checked in due to no sound proofing between rooms. We could hear the neighbor as if they were in the same room as us and they weren’t necessarily being loud. Have never experienced that before in a hotel. It was a room with an interior door to go between rooms, if needed, so that was most likely the issue. We became far too “intimately” familiar with our neighbor that night.

10

Stephanie

Oct 6, 2025

·

Stayed 3 nights

Small rooms but clean and comfortable. Pleasant staff. Centrally located

8

Liz

Oct 6, 2025

·

Stayed 3 nights

Street noise incredibly loud every night at 4:30 AM!

8

Pritha

Sep 10, 2025

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Stayed 6 nights

Solid price for what you get. I really appreciated the daily housekeeping since most places have stopped doing that. There was a stain on the carpet near the bathroom but I didn’t really mind. It would be really nice to have an easily accessible outlet by the bed since I use a CPAP. The lamps near the bed only had usb outlets.

8

Julie

Sep 2, 2025

·

Stayed 1 night

Great hotel, great location to Rush Street! Hallways are very small and narrow, rooms are nice but very tiny. Otherwise it was a good stay!

6

Timothy

Aug 6, 2025

·

Stayed 2 nights

CH absolutely nails location, location, location. Practically a launching pad for Chicago adventures. The Red Line station is so close...perfect to catch a Cubs game. The Walgreens a few doors over, which becomes your personal bodega for reasonably priced snacks and drinks. And if you're looking to fuel up for the day, you've got the holy trinity of quick sustenance within walking distance: Starbucks for your caffeine fix, Jimmy John's for freaky fast sandwiches, and Dunkin' Donuts for when you need comfort food that doesn't judge your life choices. The staff deserves a genuine shout-out too—friendly folks who seem genuinely happy to help, which is refreshing in a world of hospitality robots. Now, about that room. Calling it "cozy" would be generous real estate speak. It's more like a well-appointed storage unit that happens to have a bed in it. The space is so intimate that you'll become very familiar with every corner. The "closet" situation requires the ability to fold clothing into origami-like precision. FYI: this place transforms into an inadvertent percussion ensemble each morning. The symphony of doors shutting begins early, featuring what sounds like guests practicing for the Door-Closet Olympics. The CH is like that friend who's great to hang out with but whose couch you wouldn't want to crash on for long. It's a launching pad, not a destination. The AC works like a dream.

8

Debra

Oct 6, 2025

·

Stayed 2 nights

Internet did not work for about 12 hours of our stay. That was a problem since both of us were there to work part of the time and planned to hunker down in the hotel room to do so. I asked for a refund for part of room cost, and it didn't seem likely it was going to happen. Other than that, good hotel. Probably better for leisure travel than business travelers.

8

Lyn and John

Jun 23, 2024

·

Stayed 5 nights

Our suite was idea for 3 people and we chose this as it had 2 bathrooms. It was comfortable and spacious.We were able to check in a little early which was a bonus. We did have the wine/nibbles one evening when we arrived back after a long day. A nice touch - but not keen on the plastic cups! There is a cafe on site - easy to get a coffee and not sure if it is staffed by the Claridge as the staff weren't very cheery and need a lesson or two in manners. Our only issue with our stay was out room adjoined another and the people staying there were noisy when they arrived back at 2 am - they continued on until 5 am and kept knocking on the adjoining door calling "housekeeping'. Idiots! The Claridge is a nice place and in a nice area. The cafe along on the corner is a good place to eat and the hotel is close to the train line. We would stay here again.

6

Kevin

Oct 17, 2025

·

Stayed 1 night

The staff is lovely, the lobby is nice and the location is good but the hotel rooms and hallways feel a little worn down and dated. For example the shower door was weird because you the way the door opened you could not turn on the shower without getting wet. The wallpaper in places was peeling. Nothing was gross or dirty, just worn down in need of some new polish. That said, we had a nice stay and we’re not in the hotel enough for it to matter that much.

6

Linda

May 20, 2025

·

Stayed 3 nights

Overall a very nice hotel but the bathroom area in our particular room was a horrible design. You could hardly shut the bathroom door to use the toilet. If you were a larger or overweight person not sure how you would maneuver the shower/toilet area.

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Service

Service is widely praised as friendly, welcoming, and attentive, with staff often checking in by text and helping with special requests. A minority reported clunky check‑ins, unhelpful responses, billing/amenity‑fee frustrations, or missed housekeeping requests.

Related guest reviews

10

Jeremy

Apr 7, 2025

·

Stayed 1 night

Check-in was smooth. Mz Cookie at the front desk gets special mention for making us feel very welcome. The room was small but neat. It was very clean, and very quiet. The location was very convenient for our destinations in Old Town and Near North Side. Also, my wife the coffee snob says the latte from the bar in the lobby was really good.

4

Anne

Jul 9, 2025

·

Stayed 1 night

Our stay was ok for the one night we stayed. The room and bed were good. But they hotel ended up charging me 3x the rate I paid on Expedia and has not yet returned the money. They currently owe me hundreds of dollars back for a one night stay. Guest services was extremely rude when called and they said they didn't have an accounting department to speak with to help me resolve my issue. Don't stay at this hotel if you expect to only pay the amount your reservation was for. I have disputed my charges with Chase to try to resolve since I can't get a quick resolution through the hotel.

6

Michael***

Jul 31, 2025

·

Stayed 3 nights

We had travelled from LA on Route 66 stopping at 12 hotels along the way. We purposefully booked Clardige House as our last stop as we saw the photos and wanted to be somewhere a but more up market. Unfortunately the welcome we received was terrible, not even a smile. We were asked during our 3 night stay if we wanted our room cleaned to which we said yes and asked for twice. The room was not cleaned at all, when I questioned this on our last night they apologised and said they would send some new towels. They sent two towels and two bath mats, 20 minutes later some more towels were delivered. When checking out we again aired our frustrations, which were put down to "hiccups" by the supervisor which was disappointing, no apology was given straight away. We are supposed to be getting the amenities fee back but are yet to receive it. Such a shame to end our holiday like this. The area Claridge house is in is amazing. It just feels they took our money and didn't care.

10

Melissa

Jul 7, 2024

·

Stayed 1 night

I HIGHLY recommend the Claridge House as an excellent hotel option when visiting Chicago. The location is convenient and walkable, plenty of near by shopping, and more. The front staff was incredibly kind and super helpful… Thank you for hospitality Ms. Cookie you made our stay very enjoyable and I will never forget the kindness you showed my friend and I. The only complaint I have is the bathroom is small and tight. The shower floor could have been cleaned a little better but other than that it was an overall great experience and we will be coming back soon and most likely staying here again.

10

Mary

Dec 30, 2024

·

Stayed 1 night

After a four hour drive in non-stop rain from Detroit to Chicago, I was exhausted and relieved to arrive to the Claridge House. When I checked in at the desk, Trevor was so welcoming and kind. My room was clean, comfortable, and cozy. I will definitely stay here again.

6

Sydni

Jul 23, 2025

·

Stayed 2 nights

Check-in was awful. We'd been communicating about an early check-in to our king suite for a month, all the way through to the morning of. Not only did that not happen, but we didn't even get into our room until 3:40—40 minutes after check-in time. We had to cancel our Lyft to Navy Pier (which i was charged for) and no one even offered to help us bring all of our luggage up to the 12th floor. The thing that was most frustrating was the non-stop excuses from employees and management. While we did get a comp, it didn’t make up for the poor check-in experience, which was NOT how we wanted to start off our first (and short) visit to the city as a family. It seems the main problem is that they're either understaffed or extremely slow with housekeeping. I hated being a "Karen" with the manager, but it was justified, unfortunately. The king suite itself was fantastic, though. Would've been nice to have a microwave and alarm clock, but we loved everything else about the spacious & clean room! It was nice to have our doggos with us here, too. Unfortunately, we likely won't be staying here again when we return to Chicago. Which is a shame because it's a beautiful property in a great location.

10

Sandra

Apr 4, 2025

·

Stayed 4 nights

Such a great team that made our stay, wonderful. Receiving text messages asking how everything was going and if we needed anything. Lorry thank-you that extra attention for my daughters birthday!!

4

Allison

Oct 17, 2025

·

Stayed 1 night

Room wasn’t ready at 3pm which was the check in time, and no acknowledgment of the inconvenience.

10

Robert

Oct 28, 2024

·

Stayed 2 nights

The staff at Claridge House are amazing! Friendly, helpful and go out of their way to make sure you’re comfortable. The location is the other perk. Will stay here again.

10

Sarah

Nov 24, 2024

·

Stayed 4 nights

Fantastic. Every single employee was gracious, helpful, nice and smiled. Cal’s in the lobby was perfection. From the bartenders to the hotel staff to the security, everyone smiled and went above and beyond to be of service. I will be back.

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Location

Set on a quiet, upscale block near the Gold Coast/Old Town, the hotel is walkable to the lake, parks, restaurants, shops, and the Red Line. Most find it convenient and safe, though a few note it’s not right in the Loop.

Related guest reviews

10

Tiffani

Jul 29, 2025

·

Stayed 1 night

Great stay. Perfect location for a trip to the city and going to Second City. Walking distance to a lot and very safe feeling at night.

10

Edith

Nov 15, 2025

·

Stayed 1 night

Perfect location in a neighborhood setting yet just a few blocks from the lake, shopping and restaurants! Didn’t go to the restaurant or bar but will next time. Very friendly and helpful staff

10

Richard Cohn

Jul 28, 2025

·

Stayed 3 nights

nice hotel in a great location

10

Joseph

Jul 23, 2025

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Stayed 2 nights

Super friendly staff, functional and cozy rooms, great location near the Red line.

10

Charles

Apr 11, 2025

·

Stayed 1 night

Terrific location in Gold Coast!

10

Brian

Aug 31, 2025

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Stayed 2 nights

You can't beat the location -- near everything but quiet. A short walk from the lakefront. Parking is hellishly expensive, but if you are willing to walk about 15 minutes you can usually find free parking on Sedgwick.

10

jennifer

Aug 14, 2024

·

Stayed 1 night

Easy check in, great location in the city/quiet street, room was huge for Chicago! Beds were very comfortable. We usually don’t stay this far north in the city but we had a concert at wrigley field. I would stay here again for sure. Parking super convenient right next door

8

Joanna

Sep 3, 2024

·

Stayed 2 nights

Amazing neighborhood, you're surrounded by luxury houses. Easy walk to downtown, zoo, and the water. Lots of activities, bars, restaurants to choose from.

8

Camille

Aug 22, 2025

·

Stayed 5 nights

Nice and clean place and the staff are very friendly and helpful. The location is great with lots of restaurants and shops nearby along with many public transportation options. Overall we had a great experience!

6

Lorena

Nov 3, 2025

·

Stayed 4 nights

Of the four nights we stayed, our room wasn't cleaned for three, which meant days without trash removal or towel changes. I had read about this in other reviews and didn't think it would happen to us. The hotel is far from the city center and The Loop; I just want to make this clear because when I searched for hotels near the center, this one appeared, and it really is far. When we checked out, the receptionist didn't take the time to ask us if everything had been okay; she just said, "it’s fine, everything is already paid for." I would have liked to have the opportunity to give my comments so that a hotel, which is “by Hilton”, could have better service.

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Dining

On‑site options center on the lobby bar/coffee counter and a well‑liked sushi restaurant, plus a nightly wine hour; guests praise the coffee and drinks. There’s no free breakfast and food service/menu hours are limited or inconsistent.

Related guest reviews

10

Tracy

Jul 17, 2025

·

Stayed 1 night

Cal’s was the highlight of the stay with exceptional service crafted drinks and amazing coffee!

10

Josephine

Aug 18, 2025

·

Stayed 2 nights

A very nice hotel on the Gold Coast. It's in close proximity to the best restaurants and the lake. The breakfast and lattes were delicious, the sushi place was very welcoming and fun! I highly recommend.

10

Dawn

Jun 7, 2025

·

Stayed 2 nights

This tree lined street was cute and safe. The coffee at the bar was wonderful. No need to go anywhere else for coffee. The lobby was quaint and the rooms were clean with a comfortable bed

10

Kelby

Jan 6, 2024

·

Stayed 4 nights

Third stay here. Awsome place. Very friendly. Very clean and comfortable. Great coffee and small bites for breakfast. Enjoyed the sushi for first time and loved it.

10

christina

Aug 8, 2025

·

Stayed 1 night

Quaint hotel with an excellent bar and coffee service

6

Veronica

Oct 5, 2024

·

Stayed 2 nights

The room was larger than expected. We were concerned it would be loud from outside traffic but it was very quiet. Only real issue was bar with food seemed to be open only at random times. Parking was convenient though expensive, as all of Chicago is.

8

Jacqueline

Jun 30, 2025

·

Stayed 4 nights

Hotel is nice, room service is limited to breakfast hours, first hotel I ever stayed in where I had to ask them to bring me toilet paper because housekeeping didn't replenish the extra roll, parking is not included or part of the hotel it is a valet service next door if you choose to use it and parking everywhere is expensive.

10

Greg

Dec 21, 2024

·

Stayed 1 night

We really enjoyed the Claridge House - a really cool coffee Chop named Cal's and even a Sushi Bar on site. A great night in Chicago!

10

lynne

Nov 6, 2025

·

Stayed 1 night

No breakfast

10

Irving

Oct 12, 2023

·

Stayed 2 nights

Friendly staff, nice coffee options during the morning and bar at night. Lots of nice seating in the lobby for waiting or working. Comfy bed, great neighborhood and train access. I’ll stay here again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$77
February	$78
March	$114
April	$152
May	$259
June	$318
July	$282
August	$208
September	$198
October	$203
November	$121
December	$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $755	15 $1,088	16	17 $479	18 $422	19 $431
20 $187	21 $187	22 $432	23	24 $352	25	26 $460
27 $190	28 $278	29 $302	30 $211

Su	Mo	Tu	We	Th	Fr	Sa
				1 $231	2 $448	3 $501
4 $258	5 $322	6 $375	7 $328	8 $342	9 $791	10
11 $675	12 $268	13 $268	14 $268	15 $268	16 $515	17
18 $547	19 $665	20 $610	21 $402	22 $309	23 $414	24 $399
25 $171	26 $171	27 $162	28 $171	29 $180	30 $243	31 $243

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Monthly average prices

About this property

Location

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What guests think

Property Policies

Check-in instructions

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