Name: Courtyard Chicago Deerfield
Address: 800 Lake Cook Road, Deerfield, Illinois, United States of America, Deerfield, Illinois, US
Price range: $118–$201 per night
Rating: 8.15

What guests think

At Courtyard Chicago Deerfield, guests often highlight friendly staff and a quiet, convenient suburban location, while others note an older, dated property with no elevator and mixed experiences with paid breakfast, communication, and overall responsiveness.

The indoor pool is commonly praised as warm and inviting, though a few guests found towels missing or the water unclean; the small gym is clean, and the courtyard offers a pleasant space to relax. Rooms are generally spacious, and cleanliness is often strong, but some downsides include musty odors, occasional pests, thin walls, and minor maintenance issues such as sticky doors, faulty lights or outlets, noisy AC, and finicky fridges. Food and drink feedback ranges from decent to disappointing, with occasional lines at the bistro and some guests opting to eat elsewhere. Overall, it delivers solid basics with trade-offs from an older design.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

An older, two-story property without an elevator. The indoor pool is often warm and enjoyable, though a few guests reported missing towels or dirty water; the small gym is clean, and the courtyard is pleasant.

Related guest reviews

8

Matthew

Dec 8, 2023

·

Stayed 1 night

Staffs were very professional and respectful to the guests. The rooms were cleas and the beds were comfy. My only complaint is there are no elevators which can be difficult to drag heavy luggage to the upper floor via stairways.

2

Alicia

Aug 11, 2023

·

Stayed 1 night

The worker for breakfast was really rude her customer service sucks. The room AC barely worked and the toilet made sounds all night. The pool was dirty the filter definitely wasn’t working the handicap chair for the pool was broken. The only reason I went was my disabled daughter wanted to swim and that didn’t happen. I will never use this location again! I rather stay with Embassy Suites.

10

Tanya

Mar 22, 2025

·

Stayed 1 night

Overall I was pleased with the stay; however, the entrance was not well lit and there were no towels in the pool area either time that we went.

8

Lynda B

May 22, 2023

·

Stayed 3 nights

Very convenient. Quiet. good exercise room. Comfortable bed.

10

Mark

Jun 21, 2023

·

Stayed 3 nights

The courtyard and pool are lovely quiet areas to sit and relax. The staff were friendly and accommodating and the hotel is very clean. Will definitely stay here again.

10

David

Jul 24, 2024

·

Stayed 1 night

My family really liked the staffing and it's got a really nice warm pool for the kids.

8

Gladis

Jun 22, 2025

·

Stayed 2 nights

Nice pool

8

Christopher

Sep 7, 2023

·

Stayed 1 night

An older property, it is well maintained, comfortable, and affordable. It has two levels, yet no elevator access to the second floor

6

Karen

Sep 24, 2024

·

Stayed 5 nights

Above average in cleanliness, stayed 5 days, no maid service on Saturday, limited staff, but everyone was doing their best. The layout of the hotel & rooms is a bit odd. It's the end of the swim season, but it was in the 90's all week. They opened the pool area for me. Decent area, felt safe there. When I called the main 1-800 number, they said they had an elevator, but there's none.

8

Tara

Oct 18, 2024

·

Stayed 1 night

It’s an older property that could use a remodel but is extremely well kept up and clean. The rooms are large and comfortable. The gym was clean with working equipment. The staff is friendly and helpful.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews note clean rooms and public areas, but recurring complaints mention musty or moldy odors and occasional pests. Housekeeping can be limited or by request, leading to missed service on some stays.

Related guest reviews

4

Alexa

Oct 17, 2025

·

Stayed 2 nights

Needed to leave a night early. Expedia was happy to accommodate but hotel was completely unempathetic and would not work with us. Don’t stay here if you need any level of flexibility. Rooms also smelled super musty.

6

Brittney

Aug 16, 2024

·

Stayed 1 night

The rooms smell of mold

2

Jesus

Jun 25, 2025

·

Stayed 1 night

Ants on the bed

10

Madeline

Aug 8, 2025

·

Stayed 1 night

Friendly staff, nice location near Ravinia Pavilion, only complaint was a cockroach or beetle on the balcony

10

John

Mar 16, 2025

·

Stayed 2 nights

We were in the room mainly to sleep and get ready to spend lime with our son and his family. The room served us well, clean, comfortable beds, clean bathroom. Enjoyed the in room coffee.

10

Myra

Oct 19, 2023

·

The property was very clean, well maintained and in a safe neighborhood. Room was very clean, bed was very comfortable, overall I would say this was an enjoyable stay. The best feature though was the staff. Every person I dealt with was amazing! Super friendly, helpful, and made me feel very welcome. The staff was 10/10!!

6

Luigi

Jul 26, 2024

·

Stayed 1 night

The room smelled like a wet fart.

6

Karen

Sep 24, 2024

·

Stayed 5 nights

Above average in cleanliness, stayed 5 days, no maid service on Saturday, limited staff, but everyone was doing their best. The layout of the hotel & rooms is a bit odd. It's the end of the swim season, but it was in the 90's all week. They opened the pool area for me. Decent area, felt safe there. When I called the main 1-800 number, they said they had an elevator, but there's none.

4

Amy Jo

Jul 8, 2024

·

Stayed 1 night

It was very dirty and smelled bad

10

louis

Mar 30, 2024

·

Excellent property. Welcoming and helpful checkin experience and immaculately clean room

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Rooms

Rooms are generally spacious with comfortable beds, but decor feels dated and layouts can be awkward. Several reports cite minor maintenance issues (sticking doors, weak or noisy AC, problem outlets/lights) and missing in-room items like a microwave or fridge.

Related guest reviews

8

Lisa

Jul 18, 2023

·

Stayed 1 night

We booked two rooms. Both rooms were good rooms. The furniture was a little outdated and you could tell it had been around for a while (one of the chairs had a big rip on it). The room was a good size.

6

James

May 29, 2023

·

Rooms are clean and quiet however they are oddly setup with the tv on the side of the bed instead of the foot. Hotel is dated and starting to show it's age and getting rundown with burned out lights, cracked and rusted concrete and surprisingly there is no elevator here. There's a brand new looking courtyard hotel 2 miles down the road, I was jealous I wasn't staying there lol Likely wouldn't stay here again mainly due to the weird room setup

8

Julia

Dec 6, 2025

·

Stayed 4 nights

Room was a bit dated but otherwise was good. Had a nice big couch which was nice!

10

Soonya

May 28, 2024

·

Stayed 1 night

Very spacious

10

Robin

Jul 2, 2023

·

Stayed 2 nights

I loved the balcony! The room should have a refrigerator.

8

Jersey

Sep 5, 2023

·

Stayed 3 nights

The lighting and outlets needs attention. Our main light flickered on like a strobe light, and the wall outlet shorted out my charger box/cord and melted it. Thankfully nothing was plugged in at the time, but scary thing is I was gone all day and it could have caught on fire. The outlets by the headboard was loose and kept falling out and would barely charge anything. The fridge froze everything. There’s not a vent in the bathroom. However the staff were great and there was no other complaints!

6

HOUSSAM

Aug 7, 2024

·

Stayed 3 nights

All was good, except there was no microwave in the room.

8

Cathy

Oct 1, 2023

·

Stayed 1 night

We had a difficult time opening the door. The door tended to stick. You really had to push it hard to open. Otherwise, all was fine.

8

Kevin

Sep 3, 2024

·

Stayed 1 night

Room was nice, bed was comfortable, climate control was accurate, furniture was comfortable.Negatives-there was no body lotion/moisturizer and the walls are pretty thin, easy to hear what was going on in the rooms next to mine.

4

Jackie

Aug 23, 2025

·

Stayed 2 nights

The bathroom door was locked - had to have someone open it. Light by bed was out. Clock could not be set. Bed was very uncomfortable. Had to pay for coffee. It was dated. Not what I expected from a Marriott

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and efficient at check-in. However, a notable minority experienced rudeness, inflexibility, or booking and billing mix-ups.

Related guest reviews

6

Robert

Dec 31, 2024

·

Stayed 1 night

The property and staff were excellent. We had an issue with our booking website (Expedia), and they did everything they could to accommodate us.

10

Blanca

May 13, 2024

·

Stayed 1 night

The gentleman at the front desk was so friendly and helpful.

4

Alexa

Oct 17, 2025

·

Stayed 2 nights

Needed to leave a night early. Expedia was happy to accommodate but hotel was completely unempathetic and would not work with us. Don’t stay here if you need any level of flexibility. Rooms also smelled super musty.

10

Debra

Nov 19, 2025

·

Stayed 1 night

Clean comfortable room & bed, pillows. Was greeted at check in with lovely lady who was friendly and helpful with directions to our early appointment the next morning. She even put us down for late sign out in case we were running late for appointment & could go back to pack up afterwards. We didn’t use the late checkout but did appreciate the kind offer. Will definitely recommend this hotel!

8

Gina

Nov 10, 2024

·

Stayed 1 night

One night stay was good - clean hotel front desk staff a little rude

2

Jamie

Aug 6, 2024

·

Stayed 1 night

Oversold and had no rooms. Never contacted me but had email address (they sent confirmation) and I did online early check-in (which according to them means nothing because they are a franchisee.) Gave me the name of nearby Marriotts but would not assist in rebooking or try to help get rate honored. All of this at 9 PM.

2

Alicia

Aug 11, 2023

·

Stayed 1 night

The worker for breakfast was really rude her customer service sucks. The room AC barely worked and the toilet made sounds all night. The pool was dirty the filter definitely wasn’t working the handicap chair for the pool was broken. The only reason I went was my disabled daughter wanted to swim and that didn’t happen. I will never use this location again! I rather stay with Embassy Suites.

10

Carlos

Aug 8, 2025

·

Stayed 1 night

I’ve stayed here a few times and the staff is always very welcoming. The check in is always super fast and parking is available.

10

Myra

Oct 19, 2023

·

The property was very clean, well maintained and in a safe neighborhood. Room was very clean, bed was very comfortable, overall I would say this was an enjoyable stay. The best feature though was the staff. Every person I dealt with was amazing! Super friendly, helpful, and made me feel very welcome. The staff was 10/10!!

10

Carlos

Sep 12, 2025

·

Stayed 1 night

I always stay here when I’m around the area. Staff is always welcoming and are very quick when it comes to checking in. Area is quiet perfect for a quick stop and rest.

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Location

Quiet suburban setting convenient to Ravinia, the Chicago Botanic Garden, O'Hare, and nearby shopping and dining, with easy road access. A Metra station is nearby; a local shuttle exists but may not always be available.

Related guest reviews

8

Leslie

Jan 21, 2023

·

Stayed 3 nights

Clean , quiet and near shopping

10

Lilliam

Aug 10, 2025

·

Stayed 2 nights

Great location & bed was comfortable. TV could be upgraded to a larger size

10

Emma

Jun 3, 2024

·

Stayed 1 night

Great price for a convenient location for us!

10

Antoinette

Jul 9, 2024

·

Stayed 2 nights

We came into town to visit Chicago, but we didn’t want to stay in the city. This location was perfect for us. They are close to a train station (the MD-N line), and they have a shuttle to take you anywhere within 3 miles of the hotel. We had our car and didn’t need the shuttle, but it’s a nice feature. The hotel has a Starbucks that is only open for breakfast. If you don’t choose that option when you reserve, you can order and pay a la carte on the spot. Their little market of snacks and such came in handy for us more than once. We didn’t find a chance to hang out at the pool, but the indoor pool looked mighty inviting! It was the perfect option for us.

8

SING NAM

Aug 27, 2023

·

Stayed 1 night

Good location with good rate to access to our preferred restaurant before next day flight from ORD.

10

Ann

Jul 8, 2024

·

Stayed 1 night

Friendly staff, comfortable, quiet and clean room. Reasonably close to Ravinia.

8

Linda

Nov 9, 2024

·

Stayed 2 nights

Very peaceful !!! Easy to get there !!!

10

jean

Jun 28, 2024

·

Stayed 1 night

Proximity to Ravinia & the Chicago Botanical Gardens

10

Philip

Nov 23, 2024

·

Stayed 3 nights

Close to where I was going

10

Lorraine

May 2, 2024

·

Stayed 1 night

Good location to Ohare and the Botanical Gardens, lobby was very nice also

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AI-generated summary based on recent guest reviews

Dining

Breakfast is not complimentary; a Starbucks-style bistro offers paid items with mixed quality and occasional lines. Several guests chose to eat elsewhere due to limited options or confusing inclusions.

Related guest reviews

8

Leah

Sep 3, 2025

·

Stayed 1 night

The room was clean, cool and comfortable. Good enough coffee, but go a couple doors down for breakfast.

8

Vince

Jul 14, 2023

·

Stayed 3 nights

Property was good breakfast and amount of food was not so good

4

Nancy

Jan 6, 2025

·

Stayed 1 night

I was told breakfast was included and it wasn’t

8

Sandra

Dec 27, 2025

·

Stayed 3 nights

We came out at 10 am and there was nothing no breakfast so we jad to go out to eat breakfast.

10

Antoinette

Jul 9, 2024

·

Stayed 2 nights

We came into town to visit Chicago, but we didn’t want to stay in the city. This location was perfect for us. They are close to a train station (the MD-N line), and they have a shuttle to take you anywhere within 3 miles of the hotel. We had our car and didn’t need the shuttle, but it’s a nice feature. The hotel has a Starbucks that is only open for breakfast. If you don’t choose that option when you reserve, you can order and pay a la carte on the spot. Their little market of snacks and such came in handy for us more than once. We didn’t find a chance to hang out at the pool, but the indoor pool looked mighty inviting! It was the perfect option for us.

8

Henry

Jul 26, 2023

·

Stayed 1 night

Good overall. Coffee shop staff... poor training.

6

Marcel

Jun 17, 2025

·

Stayed 4 nights

Outdated furniture, no elevator, breakfast “available” Starbucks style with a big line

4

Jackie

Aug 23, 2025

·

Stayed 2 nights

The bathroom door was locked - had to have someone open it. Light by bed was out. Clock could not be set. Bed was very uncomfortable. Had to pay for coffee. It was dated. Not what I expected from a Marriott

10

Mohammed

Apr 8, 2024

·

Stayed 1 night

Booked a room for family visiting from out of town. The process was easy, the cost was fair, and the accommodations were great. My family commented on the quality of the breakfast. Breakfast is not free but can be added to the room reservation at little extra cost (per day).

10

Steven w

Mar 17, 2024

·

Stayed 2 nights

No complaints for our 2 day stay enjoyed except for the $11.50 breakfast burrito was not good at all!

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Month	Average price
January	$111
February	$101
March	$110
April	$136
May	$129
June	$150
July	$150
August	$134
September	$143
October	$135
November	$116
December	$110

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $164	18 $180	19 $182
20 $138	21 $138	22 $201	23 $146	24 $138	25 $138	26 $138
27 $121	28 $129	29 $141	30 $150

Su	Mo	Tu	We	Th	Fr	Sa
				1 $129	2 $138	3 $140
4 $121	5 $148	6 $150	7 $129	8 $141	9 $185	10 $190
11 $121	12 $129	13 $141	14 $127	15 $148	16 $178	17 $161
18 $123	19 $129	20 $138	21 $141	22 $138	23 $167	24 $137
25 $118	26 $132	27 $126	28 $129	29 $132	30 $132	31 $138

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about Courtyard Chicago Deerfield

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