Name: Courtyard Chicago Glenview/Northbrook
Address: 1801 Milwaukee Avenue, Northbrook, Illinois, United States of America, Northbrook, Illinois, US
Price range: $103–$200 per night
Rating: 8.03

What guests think

Across recent reviews of Courtyard Chicago Glenview/Northbrook, stays are generally comfortable and reasonably clean, but many guests point out dated areas and ongoing renovations affecting carpets, hallways, and elevators, along with occasional maintenance problems in rooms.

Many report friendly, accommodating service, but housekeeping is often limited to every other day and requests for linens or towels can be slow. Dining feedback is inconsistent, with some praising the Bistro staff and breakfast while others cite limited choices, long lines, or confusion and charges with vouchers. The location is convenient and generally feels safe, though some rooms pick up traffic noise; expect a comfortable stay in an older property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a pleasant courtyard, a pool, and ample parking, but ongoing renovations and occasional elevator odors were noted.

Related guest reviews

8

Eliza

Oct 3, 2025

·

Stayed 1 night

The entrance in the front of the hotel is completely updated however, the carpets, rooms and the rest of the hotel is not as nice. The elevator (1?) stinks so badly I was shocked. The staff was great, amenities were adequate, bed is comfortable, etc otherwise making it a good value.

10

Rebecca

Mar 11, 2025

·

Stayed 1 night

The staff was incredibly helpful & friendly. My only issue was that the pool area was far too cold.

10

Dave

Jun 17, 2025

·

Stayed 3 nights

Love the outside courtyard. But the hallway smelled of cigarettes. I'll still come back.

10

Tony

Jul 9, 2024

·

Stayed 3 nights

Great property and courtyard is very nice

10

Scott

Apr 10, 2025

·

Stayed 1 night

Under renovation

8

JB

Jul 6, 2024

·

Stayed 4 nights

Clean, friendly staff, convenient parking

8

LARRY

Mar 31, 2025

·

Stayed 3 nights

The location was good for my purposes. The facility was under construction and dated in some areas.

6

Maxine

Jul 23, 2024

·

Stayed 4 nights

Was just okay. Bed wasn't super comfortable; I think the springs on one side were collapsed or broken. Housekeeping and front desk were all helpful. Building was slightly run down but overall clean and comfortable enough. Pool area was small but quiet and well-kept.

6

Denis

Oct 17, 2024

·

Stayed 1 night

Nice clean hotel. Friendly staff. Tiny gym where 2 people would feel crowded. After checking out I got an email with a random charge for room service that I never ordered. Hotel phone number listed on the bill and website didn’t work so I wasn’t able to resolve it with them, that’s why I’m downgrading my rating to 3 stars.

10

Randall

Oct 16, 2025

·

Stayed 1 night

Safe parking. Pet areas very limited, very small area.

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Cleanliness

Cleanliness feedback is mixed, with many finding rooms and common areas clean, while others reported dirty bathrooms, stains, smells, or wet carpets.

Related guest reviews

2

Briana

May 25, 2025

·

Stayed 2 nights

This property looked great from the lobby and reviews but the management is terrible. When we got to our room it looked nice but then we looked a bit closer. One of the drinking glasses was still dripping wet from having been used. The toilet seat had drops of pee all over it as if someone had just been in there. I went to go use a towel after showering and pulled a “clean” one off the rack only to find a long black hair. I’m blonde. When we used the pool the pool area was covered in people’s items and wet used towels yet it looked like nobody had been there for some time.

6

Royd

Jul 31, 2023

·

Stayed 2 nights

We were booked in a room with a wet carpet, probably it was just from being cleaned. The room was stuffy due to the we carpet. We has to open the balcony door for air circulation. We then requested to switched to another room with a dry carpet of which they agreed and apologized. Unfortunately the other room had the same. We we stayed anyway as we were booked for two days only. The facility had good ratings but i guess something isn't right.

8

Daniel

Aug 8, 2025

·

Stayed 3 nights

The floor in the room was dirty, but the room was comfortable.

6

LaShundra

Jul 21, 2025

·

Stayed 2 nights

I didnt like that the restroom wasnt clean. There was hair in the tub and on the floor.

10

Cherish

Jan 3, 2023

·

Stayed 19,358 nights

Very clean and nice room. Happy with the stay.

10

Henry W

Sep 24, 2025

·

Stayed 2 nights

The hotel was clean and comfortable. Rooms clean. Lots of parking space.

8

Jeannette

Mar 30, 2025

·

Stayed 2 nights

Nice and clean. Friendly staff

6

Beth

Jun 16, 2025

·

Stayed 1 night

We have stayed at this Marriott Courtyard location before, but this time was the most disappointing. Despite being a Marriott Bonvoy member and checking in ahead of time, our room was subpar, with holes in the couch, ottoman, and bed skirting. The closet door also had a dried white substance on one side, and the small table by the couch was dusty. In the women's restroom off the main lobby, there was no toilet paper or receptacle to hold it in the regular size stall. In the handicapped stall, there was toilet paper, but the latch didn't really work. The baseboard trim was also missing along one wall, giving the room a tacky and unfinished look. The main lobby area was nice, but the hallway and room carpeting throughout is looking worn. We arrived too late from a family event to enjoy any of the amenities. The staff we interacted with was friendly, and the hotel was quiet when we were there.

10

Pedro

Aug 26, 2025

·

Stayed 4 nights

The Courtyard was clean and comfortable. Stayed here for a business trip.

10

John

Mar 25, 2023

·

Stayed 1 night

Quiet and clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable but dated, and several guests noted maintenance issues such as broken furniture, faulty locks, and damp carpets, plus noise from the road or air conditioners in some rooms.

Related guest reviews

6

Juan

Aug 7, 2024

·

Stayed 1 night

It looks like really nice hotel just dated. Lobby was great but halls and rooms need some renovations

8

Eliza

Oct 3, 2025

·

Stayed 1 night

The entrance in the front of the hotel is completely updated however, the carpets, rooms and the rest of the hotel is not as nice. The elevator (1?) stinks so badly I was shocked. The staff was great, amenities were adequate, bed is comfortable, etc otherwise making it a good value.

2

Carlos

Sep 14, 2025

·

Stayed 1 night

Bed leg/base broken upon arrival

10

Donald

Oct 3, 2025

·

Stayed 2 nights

Beautiful grounds. Great room. Convenient location.

6

jeung

Jul 11, 2024

·

Stayed 3 nights

Too loud air condition sound

6

Yujie

Sep 17, 2023

·

Stayed 2 nights

Close to the street, street noise is very strong

10

Sarah

Sep 15, 2023

·

Stayed 1 night

The original room had a faulty lock and the hotel immediately moved us to another room. The desk staff was so friendly and helpful. The breakfast was wonderful and again the staff couldn't have been nicer.

6

Majid

Sep 17, 2025

·

Stayed 1 night

Need some care and upgrades

8

Sheila

Sep 19, 2023

·

Stayed 1 night

hotel needs some remodeling of carpet, etc

10

Cynthia

Mar 18, 2023

·

Stayed 2 nights

This is a very nice facility but it’s old and needs several updates. Showers, carpet in the hallways, and the elevators.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and accommodating, though some guests experienced slow responses, limited housekeeping frequency, and occasional billing or communication issues.

Related guest reviews

10

Rachelle

Feb 25, 2025

·

Stayed 1 night

The front desk was efficient, friendly, and sincerely interested in guests being comfortable.

6

MARIE

Oct 12, 2025

·

Stayed 2 nights

I only had one issue I asked for the room to be cleaned.And when the maid did come up, all she did was hand me some clean towels at the door and ask me if I could give her the dirty towels. i'm not sure why these marriott bonvoy hotels have their own concept of maid service. She didn't come in to change sheets. Also, the front desk told me to leave any garbage outside in the hallway. Which I did.

6

Timothy

Oct 14, 2025

·

Stayed 1 night

We booked a mini suite with a pull out couch bed. 3 adults registered in the room. There was no sheets or bedding for the pullout couch, and only two towels. Call down to the front desk to ask for them. 45 minutes later, we had to call again and ask for them.

10

Jennifer

Sep 10, 2025

·

Stayed 1 night

Friendly front desk staff, good location

10

LaTresa

Apr 22, 2024

·

Stayed 2 nights

Danielle checked us in and she was great!!! Very good customer service and very accommodating.

2

William

Sep 3, 2025

·

Stayed 4 nights

This property was a letdown. The front advised that rooms are only cleaned every other night; so during a 4-night stay, the room was cleaned only once and when done was done poorly. Towels seemed to be a rarity given the only time they were replenished during the first three nights was after I called the front desk (twice) - both times each time I was met by . Although the property did have a nice courtyard and lobby the overall stay and experience was disappointing.

10

Anthony

Oct 7, 2024

·

Stayed 2 nights

The front desk greeted us in a friendly and professional manner upon our arrival. Our check in was very quick and the hotel staff referenced our pre check in requests and successfully met all of them without a reminder from us. The accommodations themselves were very clean, cozy and comfortable! Our hotel manager, Mohammed, introduced himself and remarked several times during our stay that he was at our disposal at any time to meet any requests that might improve the quality of our stay!! My wife and I were traveling with my 103 year old Dad and not only were all of our needs met, but all of his needs were prioritized and met as well! We chose to have dinner at the hotel the day of our arrival and all our meals were hot, tasty and properly prepared. ‘Hats off’ to the hotel staff and management team of this property for providing us with an overall excellent experience and stay!!

6

Denis

Oct 17, 2024

·

Stayed 1 night

Nice clean hotel. Friendly staff. Tiny gym where 2 people would feel crowded. After checking out I got an email with a random charge for room service that I never ordered. Hotel phone number listed on the bill and website didn’t work so I wasn’t able to resolve it with them, that’s why I’m downgrading my rating to 3 stars.

10

Richard Roger

Feb 25, 2025

·

Stayed 2 nights

The Courtyard staff is very helpful and friendly.

2

Erik

Sep 6, 2024

·

Stayed 1 night

We made two reservations, when we arrived there was only one room and they wanted to send us to a hotel far away. We all stayed there. For the inconvenience they gave us free breakfast which they charged to our credit card a few days later.

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AI-generated summary based on recent guest reviews

Location

Location is convenient for area travel and dining, with several guests feeling safe, though rooms facing busy roads can pick up traffic noise.

Related guest reviews

10

Chang

Feb 17, 2025

·

Stayed 1 night

Great location

10

Donald

Oct 3, 2025

·

Stayed 2 nights

Beautiful grounds. Great room. Convenient location.

10

Mark

Sep 20, 2023

·

Stayed 3 nights

clean and close to restaurants

8

Allen

Jun 22, 2025

·

Stayed 1 night

Great location

10

Chang

Aug 26, 2024

·

Stayed 1 night

Great location

8

Soon

Jul 12, 2024

·

Stayed 3 nights

Nice and quiet area

6

Yujie

Sep 17, 2023

·

Stayed 2 nights

Close to the street, street noise is very strong

8

Gary

Mar 22, 2025

·

Stayed 1 night

Positives: The hotel entry is very inviting, modern and clean. The room is clean, updated, and decorated like home. Negatives: The elevator is far from the lobby and the hotel is located at a busy/noisy intersection.

10

Jennifer

Sep 10, 2025

·

Stayed 1 night

Friendly front desk staff, good location

10

Helen

Dec 31, 2022

·

Stayed 3 nights

Clean, perfect location (for our needs).

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AI-generated summary based on recent guest reviews

Dining

Dining feedback is inconsistent: some enjoyed the Bistro breakfast and staff, while others found limited options, long lines, and confusion or unexpected charges with vouchers.

Related guest reviews

10

Perry

May 8, 2025

·

Stayed 1 night

Checked in around 8:30 pm, very friendly & helpful gal! Our confirmation showed free breakfast for 2 but the morning front desk gal said no free breakfast for us. Our bathroom was dirty around the toilet. There was a bug crawling above the mirror above the sink! Sure hope it wasn’t a roach! Showers could use and update! Towels were VERY SCRATCHY and only two provided! Very NOISY by that road!

2

Mayo

Apr 13, 2023

·

Stayed 2 nights

First, the hotel is really dated. My room smelled like it had previously been a smoking room. They claim to have a restaurant and bar, but they do not. I tried to order a drink and was told they do not have a liquor license. In the morning when I went down to the "restaurant" for breakfast, they had coved up the menu and were only serving frozen breakfast sandwiches. On the second night, the fire alarm went off at 3am. It was triggered by an employee who left a burner on the stove on in the kitchen. Thankfully there was no fire, but it definitely was not a pleasant stay. I will say, the one great thing about this hotel is that the employees were wonderful, sweet, and accomodating. A big thank you to them!

8

Elizabeth

May 2, 2025

·

Stayed 3 nights

The room was immaculate clean. The shower had very low pressure. The soap and shampoo dispensers hardly worked. Staff extremely nice and helpful. Food at restaurant limited but we compensated it by eating in many restaurants nearby. Overall, nice stay.

10

Claire

Mar 16, 2024

·

Stayed 2 nights

Over the past five years I've stayed in numerous hotels in the area, and this is the best by far. Quiet, clean, comfy bed, friendly staff, beautiful pool, free parking, Starbucks in the lobby, upscale breakfast/dinner options while dining fireside in the tastefully decorated lobby. As a woman traveling alone I felt completely safe. Highly recommend this hotel for solo travelers, couples and families!

10

Justin

Aug 4, 2025

·

Stayed 5 nights

Amazing staff and Hotel the breakfast is amazing and should be added to any room stay !!!!

10

Rhonda

Jul 10, 2025

·

Stayed 3 nights

The Bistro staff were great - they all went above & beyond (especially Vanessa)!

10

Sarah

Sep 15, 2023

·

Stayed 1 night

The original room had a faulty lock and the hotel immediately moved us to another room. The desk staff was so friendly and helpful. The breakfast was wonderful and again the staff couldn't have been nicer.

2

priyanka

Jun 13, 2023

·

Stayed 1 night

The breakfast option which we opt in was wrost.There was no options and food was wrost. they fool you saying that breakfast is included

10

Maria

Jul 21, 2025

·

Stayed 1 night

Nice hotel with a very nice staff. I only have three small complaints. 1) the toilet is oddly low to the floor, 2) i called guest services with a question and never got thru...twice, 3) there was only one person cooking breakfast and so there was quite a line. No one wants to stand in a long line for breakfast. The hotel is nice, comfortable, quiet, and convenient. I would definitely recommend.

2

Erik

Sep 6, 2024

·

Stayed 1 night

We made two reservations, when we arrived there was only one room and they wanted to send us to a hotel far away. We all stayed there. For the inconvenience they gave us free breakfast which they charged to our credit card a few days later.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$100
February	$98
March	$99
April	$121
May	$126
June	$138
July	$151
August	$146
September	$139
October	$133
November	$119
December	$108

Su	Mo	Tu	We	Th	Fr	Sa
				1 $154	2 $154	3 $162
4 $154	5 $110	6 $127	7 $121	8 $113	9 $184	10 $200
11 $111	12 $109	13 $113	14 $119	15 $139	16 $162	17 $139
18 $105	19 $107	20 $121	21 $122	22 $107	23 $137	24 $162
25 $103	26 $105	27 $114	28 $119	29 $105	30 $122	31 $120

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $175	19 $174
20 $113	21 $154	22 $154	23 $160	24 $138	25 $154	26 $162
27 $122	28 $121	29 $123	30 $122

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed, Roll-In Shower

Room, 1 King Bed with Sofa Bed, Accessible Bathtub

Room, 2 Queen Beds, Accessible Bathtub

Room, 2 Queen Beds, Roll-In Shower

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed with Sofa Bed, Transfer Shower

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Chicago Glenview/Northbrook

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Prices for upcoming dates