Extended Stay America Suites - Chicago - Gurnee

Plessant

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I will never stay at this place again. The night I checked in, it already gives me a bad impression in regards to this hotel. No front desk in the front. She just hide in the back of the office. She came out with a headphone on her neck. Bet she never hear me calling for attendant. Second reason, the smell so bad. A lots of hair (long hair) on the deck which you can tell no one cares to get a thorough house cleaning. Third, all furniture old and disgusting. You dont even want to seat your two packs down or get your skin touched on it. I didnt sleep all night due to the noise from next door. Not soundproof room pretty much. Overall, the worst one I had ever been.

The room was clean and quiet.