Quality Inn & Suites Lawrence - University Area

rather not say

The wait time to get a hold of staff was terrible. Room was not stocked, n bedding was dirty

Clean rooms, staff was friendly

Room eas not clean, the ac worked poorly, and there was no breakfast left.

The hotel smells strange overall. The amenities are there, but the carpet remains dirty even after cleaning. When I pulled back the sheets to sleep, I found long black hairs inside the bed. I also found several black hairs in the towels. One bedsheet had a lipstick stain. The shower floor was blackish where you stand. Towels were almost all dirty or stained. The beds were itchy, and the beige covers were itchy too. The duvets are old, noisy, and need proper covers. The room floor was dirty. Breakfast was disappointing—low quality, little variety: just eggs, bread, and waffles. The pool area smelled odd and felt sticky. The app says checkout is noon, but they demanded we leave at 11—please fix that confusion. Also, they should clean their windows because they’re very dusty, and one picture in the room had black mold. Overall, a poor experience.