Name: Courtyard Baton Rouge South
Address: 10307 North Mall Drive, South Baton Rouge, Baton Rouge, East Baton Rouge Parish, Louisiana, United States of America, Baton Rouge, Louisiana, US
Price range: $90–$208 per night
Rating: 7.63

What guests think

At Courtyard Baton Rouge South, guests frequently praise the friendly staff, convenient location near shops and dining, and generally comfortable rooms, while noting inconsistent cleanliness and facility shortcomings like elevator outages and pool or hot tub problems.

Many reviews also mention limited or unreliable dining options on site, with the Starbucks or bistro sometimes closed or short on items. Rooms can feel dated, and some guests report weak Wi-Fi, poor water pressure, or malfunctioning in-room fixtures. Overall, expect a convenient stay with warm service but variable upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities draw repeated complaints: pool and hot tub often unavailable or unclean, and elevators are frequently out of service; some mention broken ice machines, limited laundry access, and nonworking gym equipment. Parking is described as convenient.

Related guest reviews

8

Frank

Mar 12, 2025

·

Stayed 3 nights

The pool was cokd and the hot tub looked dirty and didn't have any jets

6

Joel

Jul 4, 2024

·

Stayed 1 night

No working ice machine. One of the elevators not working. Pool not very appealing.

6

Kristi

Mar 1, 2024

·

Stayed 2 nights

Check in was very fast. The person at the desk was polite. One of the elevators was broken. It was the one near my room. I ended up having to walk around the entire hotel to get to my room. I wish the person at the desk would have told me that. I could have just went up the stairs. Also housekeeping never checked on me the whole weekend. There is an indoor pool so I ran out of towels pretty quickly.

8

Shannon

Apr 23, 2024

·

Stayed 1 night

The hotel stay was amazing. The front desk clerk was very friendly and checked me in quickly. Anytime I had a question he answered in a knowledgeable and friendly way. The only downside was that the pool and the laundromat for guests to use were not available at the time.

4

Kali

Apr 8, 2024

·

Stayed 2 nights

The elevator was broken and the breakfast was limited to what was available at Starbucks inside hotel

8

Daniel

Nov 8, 2024

·

Stayed 2 nights

Place was decent. No room service though. And hot tub broken.

8

Joel

Jul 16, 2025

·

Stayed 4 nights

The gym and pool area need improving. I also haven't had my deposit returned to me since i checked out

4

Jeffrey

Jul 22, 2024

·

Stayed 3 nights

Elevator was down every morning, had to use stairs. Breakfast worker didn’t show up two mornings so no coffee or breakfast.

8

Meredith

Jul 12, 2024

·

Stayed 2 nights

The room was clean and comfortable and the pool was nice, but the hot tub wasn't working, which was disappointing. We were there two nights, and weren't able to use it either night. The hotel was very close to a TopGolf and the Blue Bayou waterpark, which was convenient.

8

Baffour

Nov 21, 2023

·

Stayed 2 nights

Gym equipment doesn't work. Pool isnt heated a bit during winter. Otherwise it was fine.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: some guests found rooms very clean, while others reported dirty tubs or showers, odors, and lapses in housekeeping (towel shortages or linens not changed). Standards appear inconsistent across stays.

Related guest reviews

4

CHANTITY

Nov 24, 2025

·

Stayed 1 night

On my first day, the tub was filthy, and dirty, it looked like it hadn’t even been cleaned in for some time. The second time I stayed here, which was a day later, I had hoped it would better, instead the bathroom had a loud humming sound that could be heard with the door closed. Since I checked in at midnight and just come from a 13hr ride, I didn’t feel like challenging it.

4

Sanai

Aug 28, 2025

·

Stayed 2 nights

not clean

8

Amber

Jul 7, 2025

·

Stayed 1 night

Loved the cleanliness and the service was pleasant.

2

Cameron

Jul 13, 2025

·

Stayed 1 night

Room was disgusting

8

Shanda

Aug 18, 2025

·

Stayed 1 night

It was clean and comfortable.

2

Tricia

Mar 29, 2025

·

Stayed 1 night

Toilet didn’t work! The whole place smelled like wet dog.

2

Kwanjai

Jul 14, 2025

·

Stayed 5 nights

I book 2 QUEEN beds over a week ago for my son world series. We got there not to early was told check in was at 4 Hotels.com website said 3.We left to got dinner back by the time we came back there was NO MORE ROOM WITH 2 QUEEN beds. I was told if you booked through a third party. Your room is not reserved. Our reservation was for Wednesday night through Monday. On Thursday we was out at the ballpark all day. When we got back to the hotel went to the front desk and asked for some towels so we can take a shower The front desk person said we have no more towels.. No towels to take a shower and no towels for the pool. The room that they finally put us in was dirty. The bathroom door did not shut all the way. We booked this hotel because it was the Marriott.

6

Kiwanda

Jul 14, 2024

·

Stayed 1 night

Prior to checking in I requested a high level suite with balcony, facing front of hotel. I was told that I would be accommodated with my request. Once I arrived and checked in, I was then told that my suite did not offer a balcony, but I could move to a smaller room. I kindly declined. Upon getting into my room, the floor was soak and wet as if the occupants who were in the room earlier hadn’t too long checked out. That was my only issue. The suite was as expected. The location was close to several restaurants and stores which was a plus. The next morning as I was leaving. I noticed housekeeping making up a bed using the same sheets that had been used from previous occupants. That blew my mind, because why aren’t you all changing those darn sheets? Anyhoo. I don’t normally leave reviews, but wanted to share my experience

2

Leticia

Dec 28, 2024

·

Stayed 1 night

Dirty room

8

Melynda

Jun 24, 2024

·

Stayed 2 nights

It was a nice hotel. Staff we mostly kind. The room was clean, bathroom could have been cleaner. Overall I would give it 7 1/2 out 10

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Rooms

Rooms are generally comfortable, with several noting good beds or strong A/C in some, but the decor feels dated and maintenance issues occur (A/C or fridges not working, poor water pressure, weak Wi-Fi, and limited lighting). Occasional noise from alarms or nearby roads is reported.

Related guest reviews

8

Richard

Apr 29, 2024

·

Stayed 1 night

This is a clean, nice, well-staffed hotel with a nice bar / coffee bar. The parking is also convenient, and the room was comfortably furnished. The only drawbacks were that the room was poorly lit with only three small lamps; the wifi signal was weak; and the TV didn't have an adequate internet signal and so the screen would freeze.

4

Jenny

Aug 2, 2024

·

Stayed 1 night

Booked a room with fold out for teens No linens, asked for pillows for pull out and told they had no extra pillows Mechanical room open the entire time blowing HOT air into hallway. Terrible road noise on second floor all night long Toilet was not bolted correctly and clanked every time it was used, as did the one above us. In room coffee pot leaked and had not been cleaned. We generally love Courtyards, but not this one

10

Lance

Sep 8, 2024

·

Stayed 1 night

Great stay here for College football game with a few friends! Bathrooms were renovated rooms were properly cooled at night great A/C! Beds were super comfortable!

6

Lakeya

Mar 3, 2025

·

Stayed 2 nights

The location is wonderful. The stay was ok I didn’t like the detached sink from the main bathroom. It did not show that online. Also the shower was not so great. Very tiny and the water pressure was very poor. It wasn’t hot on Saturday, and I’m assuming that’s because it was a high shower time so that’s not held against the hotel. I also found what looked like a toenail in my bed. I’m hoping it wasn’t but it was 1am and I was tired and just went to sleep. But overall the stay was ok. It was comfy and quiet. Appeared clean

4

Shameca

Dec 15, 2024

·

Stayed 1 night

There was an issue with the fire alarm.. It went off every 15 minutes from 6 pm until 1am.. I can still hear the ringing in my head.. The front desk agent was awesome she assisted with all my concerns.. The room was very nice beds very comfortable..

6

Markus

Mar 31, 2025

·

Stayed 2 nights

Convenient location, average room, dark, only servicing room every other day.

10

Asia

Apr 21, 2024

·

Stayed 1 night

My air conditioner was not working

6

Steven

Oct 6, 2024

·

Stayed 1 night

The refrigerator did not work, so the dairy products we purchased (milk, ice cream,) could not be kept cold at all… irritating… there should also be a continental breakfast

4

LaPearl

Jun 8, 2025

·

Stayed 2 nights

Door mechanism always had an issue, channels on the tv for internet tv weren’t available. And had to hold down the handle on the toliet to flush it all the way, shower wasn’t clean had to scrub before using. Bed was hard and uncomfortable. The ac didn’t feel like it was cooling the room off. And maintenance personnel seemed to have no clue!

6

James

Jan 16, 2025

·

Stayed 4 nights

Getting a little old

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Service

Service is often praised as friendly and helpful at the front desk, with smooth check-in. However, several report lapses such as rude night staff, oversold or billing/refund issues, and limited housekeeping or towel availability.

Related guest reviews

10

Jessica

Mar 29, 2025

·

Stayed 1 night

I loved this property!!!!! The room was amazing!!!! The best room I've stayed in so far. Customer service was beyond excellent!!!! They were so nice and patient. I would recommend this hotel to anyone who's visiting the Baton Rouge area!!!!

10

Adrienne

Dec 2, 2024

·

Stayed 1 night

Staff members were very attentive and always very polite.

2

Graciela

Aug 21, 2024

·

Stayed 1 night

We were directed to the Residence Inn next door because The Courtyard Marriott was oversold. This was at 1:30am. We booked a double bed room and we had to get a single bed because that was all the Residence Inn had available. We had to be moved to three different times. The first room had bed bugs, the second room had a very loud beeping sound and finally the third room was somewhat acceptable. Overall, our experience left alot to be desired.

2

Jennifer

Apr 29, 2025

·

Stayed 1 night

I was double charge for my room and still nearly 3 weeks later, have not been refunded. The 1st floor and lobby had water bugs. We had to be moved to a different floor. The swimming pool was over crowded with a sleepover birthday party. There were close to 15 kids staying in one room and only 1 adult present. We will not be returning.

8

Andreanna

Dec 2, 2022

·

Stayed 1 night

My check in was alright but my experience with the lady who work the night shift was horrible she was very rude and barely talked when asked a for a drink she pointed and told me to go and get it and just stared at me mad me feel like I didn’t belong there

10

Karen

Nov 2, 2025

·

Stayed 1 night

Staff was friendly and helpful. Beds were comfortable and pillows were not like stones. We would stay again

10

Anita

Jul 8, 2025

·

Stayed 4 nights

The front desk staff were all awesome! We had like 4 different ladies working and they were all very friendly and helpful if we had questions. The only issue we had was getting towels but did get them from the front desk because we really didn’t have house keeping go by but 1 time out of our 4 night stay.

4

Jeffrey

Jul 22, 2024

·

Stayed 3 nights

Elevator was down every morning, had to use stairs. Breakfast worker didn’t show up two mornings so no coffee or breakfast.

10

David

Oct 27, 2023

·

Stayed 2 nights

The entire staff is excellent. They are very friendly and helpful.

2

Mari Grace

Dec 17, 2022

·

Stayed 1 night

I did not like the receptionist she is not welcoming and not friendly. She asked for my card and swiped it without telling me why she swiped it. when i get into the room i checked my card and saw a purchased of $20 I called her and asked what is the charge for she said its for incidental fee and hung up. Omg..

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Location

Location is a strong point: close to shopping, restaurants, and major roads like I-10, with several guests feeling safe. A few found access tricky due to traffic flow.

Related guest reviews

10

ashley

Aug 14, 2025

·

Stayed 1 night

the woman who helped us at check in was so kind, had a great friendly smile! walmart and shopping and restaurants are right across the street-less than 3 minutes. rooms are clean.

10

Clidean

Oct 2, 2024

·

Stayed 1 night

Have stayed here a couple times. Clean and perfectly located when visiting family.

8

Terry

Apr 30, 2025

·

Stayed 2 nights

A little hard to get to w traffic flow, but close to our event. Very clean room, bed was bearable but not great.

8

Harishy

Dec 14, 2023

·

Stayed 1 night

Throughly enjoyed my stay. This was my second time staying at the facility traveling as a solo female. The front desk attendants were very nice and friendly(sorry I didn’t remember names). The property was to my liking as someone who battles with a little bit of OCD. Area is convenient to stores and restaurants and I felt safe. Whenever I return to visit my son who is college in BR this hotel is now deemed my choice of stay.

6

Guadalupe

Oct 23, 2024

·

Stayed 2 nights

Close to shopping and gas stations easy access to freeway

8

Rhonda

Nov 24, 2024

·

Stayed 2 nights

The staff was very friendly and helpful. The hotel itself is older but it was clean. The location was really good for the itinerary we had for the weekend.

8

Diann

Jun 30, 2024

·

Stayed 3 nights

Great area

10

Alicia

Apr 12, 2025

·

Stayed 2 nights

There are many great dining options within walking distance of the hotel. There's a shopping center across the street, a Wal-Mart and Sam's Club as well. The hotel also has a small restaurant and bar and Starbucks on site. Great location off I-10, convenient location.

8

Tonya

Oct 6, 2024

·

Stayed 3 nights

The outside property needs some updating however the inside was a tremendous surprise. It must have been newly updated and clean. There are lots of restaurants and shopping opportunities nearby. I would stay here again.

10

ANDREW

Oct 11, 2024

·

Stayed 2 nights

Nice stay for business trip. Convenient for me and quiet.

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Dining

On-site dining is inconsistent: the Starbucks or bistro and breakfast service are sometimes closed, understocked, or limited, and there’s no complimentary breakfast. A few guests appreciated having a bar or coffee bar on site.

Related guest reviews

6

Nadine

Jul 14, 2025

·

Stayed 5 nights

Staff was friendly, room was clean, the area of town was safe and convenient to everywhere we needed and wanted to go. We were in town for a baseball tournament and the hotel was full with other players and families. The hotel was not equipped with enough towels and often ran out. I wish the hotel had another pool to fit all the guests, I wish the hotel bistro had additional food options as they were limited and soft drinks were often very limited.

4

Derrell

May 27, 2024

·

Stayed 2 nights

Hotel restaurant wasn’t open on the day of check in. And the next day when it was open the attendant was either behind the counter on her phone or outside sitting in her car on the phone. Very unprofessional environment.

4

Freda

Nov 16, 2023

·

Stayed 1 night

The handicapped accessible room was a joke. The phone in room did not work. The beds were the worst. The food we got at Bistro downstairs was awful.

4

Kali

Apr 8, 2024

·

Stayed 2 nights

The elevator was broken and the breakfast was limited to what was available at Starbucks inside hotel

10

Alicia

Apr 12, 2025

·

Stayed 2 nights

There are many great dining options within walking distance of the hotel. There's a shopping center across the street, a Wal-Mart and Sam's Club as well. The hotel also has a small restaurant and bar and Starbucks on site. Great location off I-10, convenient location.

4

Jeffrey

Jul 22, 2024

·

Stayed 3 nights

Elevator was down every morning, had to use stairs. Breakfast worker didn’t show up two mornings so no coffee or breakfast.

6

Tyler

Aug 6, 2025

·

Stayed 1 night

The Starbucks didn’t have anything. Had to leave to go get coffee

2

Jeremy

Jun 21, 2024

·

Stayed 1 night

Toilet broke and fire alarm went off 5 times between 130am and 3am! Told breakfast hours but of course breakfast wasn’t included and kitchen was closed. Don’t seem to care here.

6

Jessica

Apr 28, 2024

·

Stayed 1 night

Pool was nice. Wish breakfast would have started earlier on Sunday

4

Brenda

May 4, 2025

·

Stayed 2 nights

No complimentary coffee or breakfast! The elevator stop working so we had to take the stairs! Our balcony door was very hard to open which is a safety issue! Then we were told to reuse towels! In a 5- star hotel and you have to reuse towels! It was horrible and we will never stay there again

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Month	Average price
January	$87
February	$94
March	$108
April	$96
May	$105
June	$102
July	$100
August	$104
September	$115
October	$115
November	$105
December	$88

Su	Mo	Tu	We	Th	Fr	Sa
				1 $113	2 $208	3
4 $93	5 $93	6 $93	7 $93	8 $93	9 $93	10 $93
11 $93	12 $93	13 $93	14 $93	15 $93	16	17
18 $93	19 $93	20 $93	21 $93	22 $93	23 $93	24 $93
25 $93	26 $93	27	28 $93	29 $93	30 $93	31 $93

Courtyard Baton Rouge South

Prices for Courtyard Baton Rouge South

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Suite, 1 Bedroom, Roll-In Shower

Room, 2 Queen Beds, Accessible Bathtub

Room, Multiple Beds

Guest reviews of Courtyard Baton Rouge South

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Baton Rouge South

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $106
20 $95	21 $93	22 $97	23 $90	24 $91	25	26
27 $93	28 $94	29 $92	30 $93