Name: Hampton Inn Hadley-Amherst Area
Address: 24 Bay Rd, Hadley, Massachusetts, US
Price range: $125–$387 per night
Rating: 8.75

What guests think

At Hampton Inn Hadley-Amherst Area, reviewers frequently praise the friendly, welcoming staff, generally clean rooms, and a hot breakfast with crowd-pleasing waffles, noting the location is convenient for nearby colleges, shopping, highways, and local rail/bike paths.

Facilities mentioned include a warm indoor pool and whirlpool, a useful fitness room, ample parking, 24/7 lobby coffee, and pet-friendly policies with a fee. Common drawbacks involve dated decor and occasional maintenance issues such as slow elevators, HVAC quirks, weak water temperature or pressure, and in-room noise from sliding doors or thin floors and ceilings. Cleanliness is usually strong, though a few guests noted lapses (unclean bedding, pet odors, damp carpet) and occasional breakfast shortages or underwhelming quality. Expect a comfortable, convenient stay with friendly service if minor signs of age won't bother you.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the warm indoor pool and whirlpool, the fitness room, ample parking, and 24/7 lobby coffee; the property is pet friendly with a fee. Some areas show wear and the elevator can be slow.

Related guest reviews

10

Gary

Aug 27, 2024

·

Stayed 2 nights

Warm welcome upon arriving. Staff was friendly and attentive. Room was clean. Free breakfast every morning. Free coffee all day. Parking was very easy, hotel was pretty easy to accessible. Overall was a good stay, would stay again

8

Francis

Jun 23, 2024

·

Stayed 2 nights

Very nice staff, very clean, nice fitness center and breakfast.

6

Kim B

Jun 16, 2024

·

Stayed 2 nights

We stayed two nights during a lacrosse tournament. Our queen bed accommodations were adequate. The indoor pool was small but worked well for a quick cool off after games. The facilities are pretty beaten up. Our bathroom was in need renovation and our shower poured water after it was shut off. Maintenance said that they needed to order a part so it didn't get fixed. The breakfast is very good and the area to eat is well taken care of with plenty of seating. The coffee was good and close to the door for a quick to-go cup. There are multiple electric vehicle chargers and they don't have small sundries/toiletries in the rooms. They have full bottles, which we prefer. Strangely their elevator is the slowest I have experienced. The up side is that their stairs to the upper floors are wide, sunlit and carpeted so if you aren't carrying something heavy or your rowdy kids are annoying in the elevator, there is a perfect solution.

10

Denise

Oct 28, 2024

·

Stayed 2 nights

Good location to colleges. Plenty of parking and rooms are spacious.

10

Wendy

Aug 2, 2024

·

Stayed 1 night

Stayed here visiting UMass Amherst. Nice hotel with great parking, breakfast and amenities. The staff was nice and enjoyed the exercise room with a Peloton.

10

John

Jun 21, 2024

·

Stayed 2 nights

The poil is grear - Ceiling ariund the skylught needs cleaning badly!

6

Paul

Jan 30, 2023

·

Stayed 1 night

Charged $75 for dog to stay one night. I expect $25, but $75 is way over the top.

10

lisandra

Nov 30, 2023

·

Stayed 1 night

Great location. Ease of checking in and checking out. The whirlpool makes it!

10

Scott

Jun 29, 2024

·

Stayed 8 nights

Great pool room spacious & clean Good coffee maker. Especiall loved the warm pool

10

Andrew

Jan 20, 2023

·

Stayed 1 night

Property was clean, breakfast was good, cookies in lobby, coffee all day, pet friendly

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally very clean and well maintained. A few guests reported lapses such as dirty bedding, pet odors, damp carpet, or spots needing a deeper clean.

Related guest reviews

6

John

Sep 8, 2025

·

Stayed 4 nights

Needs updating and main area needs to be more clean. Elevator slow.

4

Michelle

Mar 29, 2025

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Stayed 1 night

We had to request another room within minutes of our arrival. We turned down our bed sheets to find head and pubic hair. My grown kids were gagging at the scene. Obviously the sheets weren’t changed from the prior guests. We would have gone elsewhere but it was already 9 pm and we were all tired from traveling.

10

Marilyn

Nov 24, 2023

·

Stayed 2 nights

Sparkling clean

10

Garrett

Jun 2, 2025

·

Stayed 1 night

Clean with friendly and helpful staff.

8

Rosemary

Jul 18, 2023

·

Stayed 3 nights

Very comfy bed, nice breakfasts, friendly staff, pool is clean and convenient. But can smell farm manure in the area when just outside the front door. Not much the hotel can do about that, so I don't blame them. Also the carpet in my room felt damp, from perhaps having been washed and not allowed to dry out completely. It was icky walking on it in bare feet. Probably just a one-time issue, but management should take note to ensure it doesn't happen to others. I would stay here again when in the area.

10

Edwin

Apr 30, 2024

·

Stayed 1 night

This hotel was exceptionally clean. The staff went above and beyond to accommodate our needs and our room was comfy.

10

Cindy

Sep 6, 2025

·

Stayed 2 nights

Conveniently located, clean, quiet. Staff is great.

10

Michael

Jan 21, 2025

·

Stayed 2 nights

Very friendly staff and beautiful clean rooms. I really enjoyed my stay there and I had a fabulous breakfast as well.

4

Cheryl

Sep 9, 2024

·

Stayed 1 night

The room reeked of pet odor. They charge $75 for a pet and clearly do not use it to clean the rooms. I started sneezing the minute that I entered the room, and then had allergic reactions for hours afterward. Otherwise the stay was fine. The breakfast and coffee were ok.

10

Lori

Sep 22, 2025

·

Stayed 2 nights

The hotel was clean, well lighted, and the staff was friendly. The breakfasts were delicious wuth a good variety of options. Would recommend this property.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable but dated, with occasional issues like HVAC quirks, weak water temperature or pressure, worn fixtures, and squeaky floors. Noise can carry from sliding doors, hallways, and between floors/ceilings.

Related guest reviews

6

Johanna

Sep 25, 2023

·

Stayed 2 nights

Overall ok. Room was kinda dingy. Vanity needed a paint job. Lighting could have been better. No ventilation in bathroom. No dresser for clothes.

8

LaVerna

Feb 25, 2025

·

Stayed 1 night

Friendly staff. Bathroom outlets didn’t function Plug in bathtub didn’t function (shower did) Nice breakfast

10

KELLY

Sep 23, 2025

·

Stayed 1 night

Very well maintained property and helpful staff. in a nice quite area, yet close to anything you'd need. Only downside is that the rooms are very dated and could use an upgrade but everything is well maintained and very clean

8

Cassandra

Sep 15, 2025

·

Stayed 2 nights

The building is a little older but it is well maintained. Good location close to many schools in the area. Comfortable rooms and nice breakfast.

8

David

May 25, 2024

·

Stayed 1 night

The staff including the cleaning staff were very helpful and the room was clean and nicely furnished. When I called after we departed because I thought I might have left something behind they checked immediately and made a note to call me if it turned up which I greatly appreciated. The only thing I didn’t like was the noise. The walls, ceilings and floors are thin and every foot step above us sounded like a baby elephant; when using the bathroom you can hear people talking in the hall and the plumbing from the apartment above.

8

James Chen

Sep 8, 2024

·

Stayed 5 nights

Overall, good stay. Rooms are nice and updated. Stayed on the top floor, floors squeaked when I walked. I 6\'1" 220. Not sure the people below me liked it when I was up late and early to rise.

2

Stephen

Nov 26, 2023

·

Stayed 1 night

Roomed on first floor, woken up middle of the night by continuous noise coming from the morning breakfast prep. Relocated to another room with Luke warm water and bad water pressure

6

Candy

Apr 8, 2024

·

Stayed 1 night

Overall good: Nice hotel, friendly staff, clean. I could hear people stomping loudly upstairs. My biggest issue was the heating/cooling system. If I set it anywhere under 74, theAC kicked on. We’re talking early spring in New England, freezing temps, 30’s, and our AC would kick on! So the choice was overheat and get my IBS going, or freeze and be in pain from my poor circulation. So we ended up turning off the heating/cooling system while we slept and covering with every blanket we could find. This was a huge issue for me, and unfortunately I’ve seen this in a few hotels lately. They don’t want you 100% controlling your heat/AC so they do this automatic system that doesn’t work AT ALL!

4

Scott

Apr 15, 2024

·

Stayed 1 night

Room was placed above the electric sliding doors entering the lobby. I had to listen to them all night and all morning opening and closing. Dogs are allowed in the hotel, so I had them barking at 3:00am and 6:00am. I could have slept better in my car.

8

ANASTASIA

Aug 19, 2025

·

Stayed 2 nights

Clean and comfortable, staff were courteous and efficient. The shower fan was kind of lacking and the fridge didn’t get cold enough that we felt comfortable eating leftovers we stuck in there the night before.

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AI-generated summary based on recent guest reviews

Service

Service is consistently friendly, attentive, and helpful across the front desk and housekeeping. Isolated complaints include room assignment hassles, mobile check-in/out problems, a mischarged pet fee, and a rude breakfast attendant.

Related guest reviews

10

Valarie

Mar 24, 2024

·

Stayed 2 nights

It was my first time staying at this hotel and it’s definitely won’t be my last. I was quite impressed with the ease of check in and the friendliness of the staff.

4

Michele

Oct 15, 2024

·

Stayed 3 nights

Location was fine for what I needed. Room was clean. That said... Hotel is outdated. Mobile check-in did not work. Mobile check-out did not work. Breakfast offered is a joke. Charge for dog was charged incorrectly, so an Unrecognized amount was charged to my card with no explanation until I asked at the front desk. Disappointment. And, certainly not worth the price.

10

Araceli

Jul 23, 2025

·

Stayed 2 nights

Very friendly and helpful staff. The all day coffee and free breakfast is always a plus. We've stayed in this hotel several times and we always feel very welcome and comfortable

8

Brian

Sep 14, 2024

·

Stayed 2 nights

Upon check-in, the front desk clerk gave us a ground floor room next to the elevator room. I asked to be moved but the clerk claimed they were full. Upon composing to another employee, we were give a new room. We should not have had to get through this problem.

10

Jodi

Feb 7, 2024

·

Stayed 1 night

The staff was amazing, everyone went above and beyond to assist and it was a great stay. We will be back again

2

John

Nov 24, 2023

·

Stayed 2 nights

A tired property with inept help and no service….avoid.

10

Tim

Oct 9, 2025

·

Stayed 1 night

Nice hotel, friendly helpful staff

10

Nancy

Nov 21, 2025

·

Stayed 3 nights

Staff was extremely welcoming. Room was clean perfect lication for us. Located near major stores. And the Waffles were wonderful.

10

BETTE

May 11, 2025

·

Stayed 2 nights

The staff is extra attentive, kind, and professional. Very welcoming!

10

Bradley

Jul 21, 2025

·

Stayed 2 nights

Front desk was very nice and helpful. Kitchen and cleaning staff were great as well.

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AI-generated summary based on recent guest reviews

Location

Convenient base for Amherst, Hadley, Northampton, and nearby colleges; close to highways and shopping, and near a rail/bike path. Not much is walkable for dining, though restaurants are a short drive away.

Related guest reviews

10

Kate

Dec 4, 2022

·

Stayed 1 night

Great location off the main busy strip

8

Nancy

Aug 6, 2024

·

Stayed 2 nights

The property is tucked back from the main road so not really any road noise. It is convenient to the highway and some shopping. Just a few miles up the road are some restaurants and shops in both directions.

10

Janet

Apr 15, 2025

·

Stayed 2 nights

Close to everything.

10

Robert

Oct 19, 2024

·

Stayed 1 night

Nice place and very close to the interstate.

10

Denise

Oct 28, 2024

·

Stayed 2 nights

Good location to colleges. Plenty of parking and rooms are spacious.

8

Trent

Dec 17, 2023

·

Stayed 2 nights

Great place to stay, nice and close to Northampton. We would stay again.

10

Nikki

Aug 6, 2024

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Stayed 5 nights

Friendly, clean, and safe. Good breakfast. Not walkable but east to drive to nearby towns.

10

colette

Sep 22, 2025

·

Stayed 1 night

Easy to find. Good location.

8

Richard

Jan 13, 2023

·

Stayed 1 night

Proximity to Amherst, Hadley, Northampton and a beautful rail walking trail

10

Norman

Aug 13, 2025

·

Stayed 6 nights

Short ten minute walk to the western mass. bike path that connects Northampton to Hadley and Amherst. Ten minute drive to downtown Northampton and its shopping and dining options. Shopping and dining options on Russell Street in Hadley and Amherst.

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Dining

Breakfast is frequently praised for variety and hot items (waffles, eggs), and all-day coffee is appreciated. Some guests encountered limited supply or underwhelming quality on occasion.

Related guest reviews

10

Kathleen

Mar 9, 2025

·

Stayed 1 night

Clean room, Comfy bed, Great breakfast…perfect for a quick weekend get away!

4

Michele

Oct 15, 2024

·

Stayed 3 nights

Location was fine for what I needed. Room was clean. That said... Hotel is outdated. Mobile check-in did not work. Mobile check-out did not work. Breakfast offered is a joke. Charge for dog was charged incorrectly, so an Unrecognized amount was charged to my card with no explanation until I asked at the front desk. Disappointment. And, certainly not worth the price.

10

sarah

Oct 27, 2025

·

Stayed 1 night

Everyone loved the waffles at breakfast

10

Frank

Jul 22, 2024

·

Stayed 2 nights

Room good size and clean. Plenty of ac for those who like to sleep cool. Above average breakfast with numerous options. Reasonable shower pressure. Firm bed. Easy parking. 10-15 minutes to numerous dining options.

8

Rondae

May 6, 2024

·

Stayed 1 night

They did not have enough food during breakfast. You had a free breakfast with empty trays. DisAppointing.

10

Laurie

Jul 17, 2025

·

Stayed 1 night

It was a quick but enjoyable overnight stay. We didn’t get to check out the amenities due to our quick turnaround, but it offered the best hot breakfast compared to other hotels I recently stayed at.

10

Jeffry

Jun 18, 2025

·

Stayed 1 night

This hotel is excellent, perfect in every way. It is evident that the management tried very hard to take care of customer needs. I will just list a few (because I could go on and on) the soft towels, plenty of towels, many cups, counter space in both bedroom and bathroom, lotions and soaps good quality, buffet was delicious and many items to pick from. And the staff was friendly and helpful. Thanks!

10

Nancy

Nov 21, 2025

·

Stayed 3 nights

Staff was extremely welcoming. Room was clean perfect lication for us. Located near major stores. And the Waffles were wonderful.

10

Judy

Feb 9, 2025

·

Stayed 1 night

Always a pleasant stay…clean, comfort and an excellent choice for breakfast.

10

Lori

Sep 22, 2025

·

Stayed 2 nights

The hotel was clean, well lighted, and the staff was friendly. The breakfasts were delicious wuth a good variety of options. Would recommend this property.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$152
February	$152
March	$158
April	$173
May	$230
June	$212
July	$220
August	$199
September	$210
October	$210
November	$176
December	$134

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $177	3 $192	4 $188	5 $189	6	7
8 $161	9 $127	10 $132	11 $144	12 $156	13 $249	14 $387
15 $137	16 $141	17 $125	18 $143	19 $143	20 $168	21 $154
22 $139	23 $150	24 $155	25 $166	26 $209	27 $183	28 $166
29 $146	30 $144

Su	Mo	Tu	We	Th	Fr	Sa
		1 $144	2 $144	3 $144	4 $164	5 $172
6 $144	7 $150	8 $144	9 $144	10 $144	11 $153	12 $153
13 $144	14 $159	15 $153	16 $153	17 $153	18 $153	19 $153
20 $144	21 $144	22 $144	23 $146	24 $161	25 $154	26 $154
27 $144	28 $145	29 $145	30 $144	31 $149

Hampton Inn Hadley-Amherst Area

Prices for Hampton Inn Hadley-Amherst Area

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About this property

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Guest reviews of Hampton Inn Hadley-Amherst Area

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What guests think

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