Extended Stay America Suites - Boston - Westborough - Connector Road

Didn’t end up staying. The photos are not what the hotel actually is. Room was nasty, there were wires hanging from the ceiling fan. The windows wouldn’t lock! Poor service when asked for a refund for the unsafe conditions

The room was clean. Bathroom sink and tub need a major overhaul and HANDRAILS. Better soap/shampoo. Breakfast could be better.

They really have no breakfast, just coffee, tea, and some breakfast/ granola bars or tiny yucky muffins

The heater and refrigerator were extremely noisy. Made it very difficult to sleep to be honest. The gentleman who check me was great!! Very nice and courteous.

Miscommunication on whether or not they allowed late check in, the hotel never followed up about the claim so Expedia canceled any possible refund, front desk told me I could stay the night if I book a new reservation as long as I booked it and it was approved. I did and it got approved but I was not actually able to check in and I ended up having to find another hotel in the middle of the night