Ramada Limited Cockeysville

Nice place, very good location

I reserved a non-smokers, bedroom 2 days prior to my arrival. When I arrived, I was not given the same room, all were sold out for $$even reserved spaces; I was given a smokers room and NO key. I had to ask the staff to unlock the door for me with their master anytime I left my room; one of these times, the housekeeper had the key, and I had to wait for them to locate him to unlock my door. The room smelt awful, the bathrooms are filthy, the towels and bedding are stained and the beds reek, nonetheless the entire room. I asked for a clean bed set the day I arrived at 6-7pm, the woman at the front desk was rude and dismissive. She claimed I would have to wait for the morning for new sets and towels because the housekeeper was gone for the day. When I gave this woman pushback, she immediately started recommending I cancel the room and get a refund. I took a bus 8 hours from home and would then be stranded trying to find a hotel that fits in my pay range. When I told her this, she continued to show zero sympathy or accountability for selling my room after I had already reserved it and did not even try to look for clean bedding or towels. The bed's mattress topper had a cigarette burn straight through to the mattress. The bedding, pillows and their cases had individual stains. Once I did get "clean" bedding and towels (late around 3pm the next day; I asked first thing in the morning), I located a disgusting amount of another humans body hair all over the towel. there is more....

Would not stay here again

I have no doubt that the chambermaids work hard. I left a tip as I always do to say thank you. That’s not the issue. The issue is at the property is just in a horrible state of this repair. But the rate reflects that so what can you say?

Let’s face it, if you need a roof over your head and a place to sleep and that’s all you require then this is a decent choice. Expect nothing more.