Name: Clarion Pointe East Lansing University Area
Address: 2736 E Grand River Ave, East Lansing, Michigan, United States of America, East Lansing, Michigan, US
Price range: $56–$370 per night
Rating: 7.75

What guests think

At Clarion Pointe East Lansing University Area, travellers highlight friendly staff, convenient access to MSU and nearby stores, and good value, while noting an older, motel‑style property with mixed upkeep, thin walls, and occasional maintenance or odor issues.

Cleanliness and housekeeping are inconsistent, ranging from very clean rooms to reports of odors, smoke, pests, and missed service. Rooms vary from updated and comfortable to small or noisy, with some HVAC, TV, and Wi‑Fi problems. Breakfast feedback is mixed, from plentiful and tasty to limited. Expect an affordable, no‑frills stay near campus with trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older, motel-style layout with exterior room access; parking can be difficult and the lot is in poor condition, with barriers and winter maintenance issues. A small gym is available but underwhelming.

Related guest reviews

6

Prisca

May 29, 2023

·

Stayed 4 nights

Likes: near the university, had a small gym, whiles foods near by Dislikes: noisy, poorly stocked. Not enough towels, toilet paper in the room. Dirty.

6

Jennifer

Aug 23, 2024

·

Stayed 2 nights

The room was fine, and the staff was excellent, but it wasn’t clear to me from the photos that this is a motel – like your door opens to the outside. It met our needs and seemed clean but could use some updating.

10

Joseph

Mar 30, 2025

·

Stayed 2 nights

Very friendly staff. Excellent provided breakfast. Clean cozy rooms. The heat/air conditioner worked great. Nice showers. Comfortable bed and bedding. Big flat screen tv. The mini fridge was a good size with a Freezer. Lots of good shopping/food places around. I liked that the rooms have outside access so it was more privacy

6

Jennifer

Jan 2, 2025

·

Stayed 1 night

Parking was a little strange with the entry barriers. Staff was very friendly, accommodations were clean. Bed very comfortable!

2

Francis Dominique

Jan 25, 2025

·

Stayed 5 nights

Full of snow all the time could get to my car without sliding

8

Jann

Mar 8, 2025

·

Stayed 2 nights

The room was very comfortable. Breakfast was good. Parking was terrible

8

James

Apr 11, 2024

·

Stayed 1 night

Parking lot was kinda unmanaged with trash.

10

Chester

Mar 28, 2025

·

Stayed 1 night

Rooms CLEAN. Parking lot needs resurfaced, but OK.

4

Kevin

Sep 14, 2025

·

Stayed 2 nights

Exterior is very run down, parking lot in poor condition, old cars in lot looked like people were living in them, key not required to enter the stairwells or the causeways, made the property feel unsafe

8

Charles

Nov 1, 2024

·

Stayed 1 night

The room did the job. I needed a place to stay vs. traveling home to SE Michigan and returning back to mid-Michigan the next day. It met my basic needs. I would definitely utilize this property again if I needed a quick place to stay, but the fitness center... left me wanting.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: many note clean rooms, but repeated reports cite dirty floors, odors or smoke, stained linens, pests including bed bugs, and housekeeping misses.

Related guest reviews

4

Veronica

Dec 15, 2022

·

Stayed 1 night

The staff was friendly at the front desk. The room was dirty. Stuff on the floor, cob webs all over, leaky toliet, used toliet paper left for our use, mini fridge durty, surfaces dirty like they were not wiped down.

6

Lara

Jul 29, 2025

·

Stayed 1 night

Whole Foods and Trader Joe’s are very close. The bed was big and comfortable. But the floor needed vacuuming and the entire property needed more cleaning.

2

Anshuk

Sep 25, 2025

·

Stayed 1 night

bugs everywhere and dirty couch, tv doesn’t work

4

Allison

Aug 10, 2025

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Stayed 3 nights

This place is not disgusting; just really dirty. There are stains on the sheets, and I found more than 3 bugs in my room. I would not dare walk around anywhere without shoes. No hot water. The cable was out more than it was on and it was a HUGE hassle trying to get internet. Will not be staying again.

2

Gavin

Jul 15, 2025

·

Stayed 2 nights

The peoperty was not maintained. The hallway smelled of smoke & was littered. Carpets badly in need of steam cleaning. Room was not clean. We had to clean washroom with disinfectant wipes. Sheets & towels were clean. The carpet in the room needs steam cleaning. Overall a.terrible.place to stay.

2

Angelina

Mar 4, 2025

·

Stayed 1 night

Bed bugs and unsafe.

2

Anne Marie

May 14, 2025

·

Stayed 1 night

I got bed bugs bites!

4

Prageeth

May 23, 2025

·

Stayed 2 nights

It is a motel. Room cleanliness is subjective, specially the bathroom was not properly cleaned. Reason to book this is the convenience to MSU. Breakfast is also disappointing.

4

Lindsay

Sep 2, 2023

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Stayed 1 night

Not the cleanest room. The floor and toilet were dirty and they definitely don't clean behind the furniture at all. Ok for one night and conveniently located. You could probably find somewhere else for not much more with a cleaner room.

6

dean

Aug 24, 2023

·

Stayed 1 night

the room was clean on the surface, but there were cleanliness issues that required deeper cleaning. the shampoo and conditioner bottles were empty and dirt has collected near pourer. Refrigerator was a bit dirty inside and iced up. the bed was comfortable and noise was at a minimum. a couple of tv issues, but got those done for the most part. Staff was the best part, which helps. Thanks

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Rooms

Rooms range from updated and comfortable to small and basic; noise from thin walls, traffic, and loud HVAC is common. Several guests mention issues with heaters or AC, TVs, and occasional Wi‑Fi problems.

Related guest reviews

6

Vikram

Aug 21, 2025

·

Stayed 4 nights

This is a good value. The property is older but was overall clean and staff was friendly. Couple things that were not so great were that the day we checked in there was a strong chemical smell from the room. We had to run the AC for hours before that went away. Additionally during the night there was someone lifting heavy stuff and walking with heavy steps for many hours during the night starting around 11pm. I called the front desk multiple times and told them that is is not acceptable and that people need to sleep. They were apologetic but told me that they cannot do anything about the walking. On calling them again they said they will see what they can do and nothing changed. Finally around 1am I gave up and I had to put headphones on with white noise to go back to sleep.

8

Kurt

Sep 25, 2025

·

Stayed 1 night

The staff was friendly. The room was small.

4

Dallas

Sep 20, 2024

·

Stayed 4 nights

Stayed for twelve nights over three weeks- staff was friendly and whatnot, but the building was poorly maintained, with terrible WiFi and limited cellular service, breakfast was nothing more than cold cereal and a bagel, and toliets in three out of four rooms ran all night. Great, friendly staff- cleaners were nice and courteous, and front staff never seemed unhappy at job.

6

Kathleen

May 11, 2024

·

Stayed 2 nights

Too much traffic noise and loud neighbors kept me awake.

8

Robert

Jul 24, 2025

·

Stayed 8 nights

Hotel was clean and quiet. Only unfortunate thing was that the HVAC unit in the room was somewhat noisy.

6

Kelli

Jan 12, 2025

·

Stayed 1 night

The room was clean and updated, but this was a light sleeper’s nightmare. Noises from inside and outside the room were unnerving. There is no insulation between rooms and you get to hear everything happening outside and around the room (tvs, conversations, traffic on the street, etc) and everything inside the room like the fridge, heating unit and radio (which I eventually unplugged) all made noise all night. If you are a light sleeper have earplugs or stay somewhere else.

4

Brent

Mar 4, 2025

·

Stayed 3 nights

Door had a quarter inch gap under it and iwth it being outside facing, the gap was so large leaves could blow in and no doubt insects if in summer time of year. Had to push a towel in the gap as it was 10 degrees out. Wall heater would only tun on for 20 seconds at a time. Shut off and in 2-5 mins would tunr on again for a short time. Odd. Not overly clean or updated at all. We called to have out room cleaned on Sunday - came back Sunday night and it was never cleaned, no clen towels. (3 night stay)

6

Nathan

Dec 1, 2025

·

Stayed 1 night

TV and AC didnt work.

8

Asif

May 27, 2024

·

Stayed 3 nights

Room was not cleaned until the day we left. Internet connection was horrible. Air conditioning fan couldn’t be controlled. Toilet was not clean from day one.

6

Alberto

Jan 15, 2025

·

Stayed 3 nights

The heater was very noisy.

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Service

Staff are widely praised as friendly and helpful, especially at the front desk. However, some guests experienced housekeeping conflicts, room assignment errors, and slow responses or follow‑up on problems.

Related guest reviews

4

shahrokh

Aug 22, 2024

·

Stayed 1 night

Rude and VIOLENCE Housekeepers

10

Zara

Dec 28, 2024

·

Stayed 1 night

Amazing customer service

8

BONNIE

Jun 24, 2025

·

Stayed 15 nights

Front desk mgr Starr and Melissa were perfectly wonderful to me. Construction on Starbucks across the street was terrible, but the general location was great. Beds were. Very high but super comfy.

2

shahrokh

Aug 8, 2024

·

Stayed 1 night

Three different and RUDE Housekeepers came to our door without knocking and pushed the door. We told them we are packing up and getting out soon but they didn’t have any communication even with their manager and they were coming one after another!!! It was only 15 minutes passed the check out time and one of the workers who was a man, was waiting outside and giving an angry look to my girlfriend and scared her. Very RUDE and POOR housekeeping service and of course I will report that Harassment to the right place!

10

Justin

Aug 17, 2025

·

Stayed 1 night

I've stayed at this hotel for three days, and all three were a pleasure. The employees such as Melissa were super friendly and helpful throughout my visit. For example, there was a problem with the cable tv, so I requested maintenance to solve the issue. Melissa and another girl who I unfortunately can't recall her name came asap and fixed the problem successfully! If I knew all the employees' names who I interacted with, I'd acknowledge all of them.

10

takeharu

Sep 3, 2025

·

Stayed 1 night

I made a reservation at this hotel. But, due to my mistake, the reservation was not completed and I was unable to stay at this hotel. Seeing my distress, a female hotel staff kindly helped me find another hotel. Although I was unable to stay at this hotel, I can assure that the staff are very wonderful.

10

Wilson

Sep 8, 2025

·

Stayed 2 nights

Front desk checkin staff was spectacular. Great customer service. Thank you!

10

Joan

May 4, 2025

·

Stayed 3 nights

The staff are absolutely fantastic. They are so nice and make you feel welcome

2

Holly

Mar 8, 2024

·

Stayed 2 nights

Was given a king room and when we arrived the lock on the automatic door was broken so it would lock and unlock every minute or so. When we asked for another room we were told they only had double beds available which wouldn’t work for two people at the price we were paying. When we told we were leaving and requested a refund we were told only the manager could approve that and now they had a king room available but it was marked as not clean in their system. We said we didn’t feel comfortable staying in a room marked unclean and left. I’ve now called the manager 3 times for a refund and he hasn’t returned my calls. Do not recommend, horrible customer service.

4

M

Sep 24, 2023

·

Stayed 2 nights

We paid $300 a night for 2 nights, totaling almost $700 for the stay. No housekeeping service was provided and we had to bring towels to the front desk to exchange. Upon checkout, I expressed my displeasure to James and his response was “ the rooms aren’t normally $300, but for the football game the price is higher.” I told him that wasn’t my point, but that for that type of money housekeeping should be included. His reply was, “ housekeeping messed up”. Unacceptable response-what a rip off ! I would have expected some type of compensation-none was offered.

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Location

Very convenient for MSU, shopping, and dining, with a bus line nearby. Some guests noted traffic noise and occasional safety concerns around the property.

Related guest reviews

8

Joan

May 7, 2025

·

Stayed 2 nights

The room was clean, staff nice. They are a 2-3 star hotel the location is excellent t for MSU, Walls are thin you can hear everything, one of the rooms we had someone had smoked and it smell of smoke. We left the fan on to lighten the smell. There is a Whole Foods & Trader Joe’s next door, it was great to get a really god cup of coffee or snacks. Overall the room was good

8

Catty

Dec 19, 2025

·

Stayed 1 night

The room is nice and neat. Receptionist is wonderful. The location is excellent too and close to Whole Food, Trader's Joe, Denny's restaurant, Everyday Chinese restaurant.

10

John

Jun 1, 2025

·

Stayed 1 night

Good location and value.

10

Melissa

Aug 21, 2025

·

Stayed 1 night

Good location near campus and across from Trader Joe’s. Rooms are not fancy but clean, updated, a good value for the cost.

10

Johanna

Apr 28, 2025

·

Stayed 1 night

Very friendly staff. Location noisy, walls thin and noisy neighbors heard easily.

10

Benjamin

Jun 4, 2023

·

Stayed 2 nights

A great stay; it’s a little out of the way of the campus and downtown, but the 01 bus line was a reliable transit option.

6

Ne’Tawnya

May 5, 2025

·

Stayed 2 nights

it’s right next to Whole Foods and Trader Joe’s and has lots of food options on the same street so it’s super combiner to find food and necessities if you’re there without a rental car. also like 13mins from msu.

6

Debbie

Sep 22, 2024

·

Stayed 1 night

We arrived late Friday night, the staff at the front desk was very nice. Our room was around the back of the bldg which seemed very sketchy. The room was very nice and clean, there were people hanging around outside smoking weed and talking very loud. In the morning there were 2 people standing outside our room and I think they were both strung out on drugs. Couldn’t wait to get out of there.

8

Ameer

Oct 12, 2024

·

Stayed 1 night

Very convenient location for access to university and parts of Lansing.

10

Gerald

Jun 21, 2025

·

Stayed 2 nights

Every time I go to East Lansing I stay at the Clarion. It is perfectly located. Close to where my friend lives and campus and downtown are a couple of minutes away. It’s clean, quiet and comfortable. The staff are friendly and competent. I will continue to stay there when I’m in East Lansing.

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Dining

Breakfast feedback varies: several guests enjoyed it and found it plentiful, while others found it limited or missed it due to outages or timing. On-site dining beyond breakfast is not mentioned.

Related guest reviews

2

Ava

Feb 28, 2025

·

Stayed 1 night

I’ve stayed at this hotel before and things were fine. This time wasn’t great! We arrived late in the evening, after 11pm. Parking was scarce, the parking lot was a mess (pot holes, no visible parking spaces, dimly light, poorly plowed). We arrived at our second floor room to find that the heat had not been turned on at all when the outside temperature was below 20 degrees. It took the room over two hours to warm up enough that my daughter stopped shivering and could fall asleep. The television didn’t work, but the television in a nearby room worked loud enough for us to hear it all night long! The breakfast on Sunday mornings is apparently served later than other days of the week, so we didn’t get any breakfast. We didn’t get much sleep, we’re worried about the safety of our vehicle, froze ourselves, and didn’t get any breakfast, not worth the money.

6

Diego

Dec 19, 2025

·

Stayed 1 night

The breakfast was limited and the tables aren't cleaned after a patron leaves (granted, this one was a slob). The building itself has seen better days, though some things have been updated. The TV was frustrating - you have to search for the input and it wasn't logical (HDMI has the TV channels, not "cable/antenna"), there is no channel list, there are scores of "ghost" channels (the ones that appear, but that you can't watch because you don't have the subscription) which wastes a lot of time, and then in the morning the sound didn't come on. The best thing was the staff - friendly, alert, responsive.

8

George

Jun 25, 2025

·

Stayed 1 night

The room for the price was really great. My one complaint is that the fridge would tuen on and very noisy making it difficult to sleep. Breakfast in the morning was very good too.

10

Dagmar

Apr 11, 2024

·

Stayed 2 nights

I've stayed here 4 times now. It's my go-to when visiting relatives studying at MSU. It's a great value compared to other hotels, there's a bus stop right outside for the line that goes into town and the college campus. It's clean, the beds are very comfortable but a bit too tall for this short person (a current trend everywhere). Breakfast is included - they have hard boiled eggs, peanut butter, bagels, hot & cold cereal, a waffle maker, fruit.

2

Jeffrey

May 21, 2025

·

Stayed 1 night

No electricity for the entire stay. No breakfast provided. Cold shower.

10

Young

Sep 5, 2025

·

Stayed 1 night

Clean room good price good breakfast

10

Karlene

Sep 28, 2025

·

Stayed 3 nights

I was pleasantly surprised by the location. Closer to lots of things to do. The room was spacious with a good sized fridge and microwave. This was great especially with Trader Joe’s across the street. The breakfast was as expected and plentiful. I’d would recommend this hotel for those who are price conscious as it’s a great value for the price. I’d stay here again.

6

Malika

Apr 5, 2025

·

Stayed 1 night

Room was small and setup is more of motel than hotel. Staff was nice. Breakfast was ok.

4

Prageeth

May 23, 2025

·

Stayed 2 nights

It is a motel. Room cleanliness is subjective, specially the bathroom was not properly cleaned. Reason to book this is the convenience to MSU. Breakfast is also disappointing.

10

Madison

Jan 29, 2024

·

Stayed 1 night

It was overall a good experience and they have a different/ very good breakfast!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$58
February	$58
March	$61
April	$65
May	$68
June	$57
July	$63
August	$66
September	$89
October	$96
November	$78
December	$57

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $60	17 $59	18 $73	19 $85
20 $57	21 $57	22 $56	23 $63	24 $63	25 $297	26 $313
27 $60	28 $60	29 $60	30 $60

Su	Mo	Tu	We	Th	Fr	Sa
				1 $59	2 $73	3 $73
4 $57	5 $57	6 $57	7 $59	8 $59	9 $330	10 $370
11 $59	12 $59	13 $59	14 $58	15 $59	16 $330	17
18 $59	19 $60	20 $59	21 $60	22 $59	23 $72	24 $72
25 $60	26 $59	27 $60	28 $59	29 $60	30 $73	31 $73

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Monthly average prices

About this property

Location

Room options

Room, 1 Double Bed

Room, 1 King Bed, Accessible

Standard Room, 1 King Bed

Standard Room, 2 Double Beds

Suite, 1 King Bed (Efficiency, Upgrade)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Clarion Pointe East Lansing University Area

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