Name: AmericInn by Wyndham Chanhassen
Address: 570 Pond Promenade, Chanhassen, Minnesota, United States of America, Chanhassen, Minnesota, US
Price range: $94–$268 per night
Rating: 7.88

What guests think

At AmericInn by Wyndham Chanhassen, guests describe a convenient, quiet base near the dinner theater and Paisley Park, with generally comfortable rooms and decent value, but aging facilities, inconsistent cleanliness, and maintenance issues that affect both rooms and common areas.

Service feedback is mixed, with many friendly interactions alongside reports of absent or unhelpful front desk staff and occasional communication barriers. Breakfast ranges from great and well stocked to mediocre or poorly maintained, and the pool and hot tub are frequently cited as dirty, crowded with lessons, or not fully working. Expect a budget stay with a handy location and variable quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub conditions and access vary widely; several reviews cite cloudy water, weak or nonworking jets, or swim lessons limiting use, while others enjoyed them. Fitness and other amenities feel worn, with broken equipment, sporadic ice machines, and occasional fireplace noise.

Related guest reviews

4

Jolene

Feb 9, 2025

·

Stayed 1 night

Pool was so filthy people are writing words in the scum. Scraping words like fart and poop. Super classy. Hot tub was broken but no one mentioned so. I came for the hot tub. Absolute disappointment.

6

Karen

Sep 4, 2025

·

Stayed 3 nights

The hotel was very short on staff/service. There was never anyone at the front desk except at check-in time. The hot tub was dirty and the huge air exchange vent in pool room was filthy. We only saw a housekeeper one time in 3 days. It appeared that 3 people were running the place (front desk, breakfast, laundry, maintenence etc.) On a positive note, the breakfast was pretty good and the room was clean.

6

BETTY

Jun 15, 2024

·

Stayed 2 nights

The desk clerk spoke English as a second language and I had great difficulty understanding him. There was a loud constant noise in the lobby. They said it was from the fireplace. When my spouse watched TV the only quiet place I could go to read was my car. The traffic noise was much quieter than the lobby noise.

8

Sandy

Jan 21, 2023

·

Stayed 4 nights

All was great except the hot tub was not heating up very much and the pool was cool. Maintenance was working on it but I was there for 5 days and it was never finished.

8

April

Mar 19, 2024

·

Stayed 1 night

Service was top notch, the staff were super friendly and accommodating. My kids enjoyed the waffles at breakfast and the lobby is nice. The facilities and the rooms are a bit run down. My clock hadn't been updated for the time change. There were no weights in the fitness room and one treadmill was broken. None of the ice machines on the floors worked. My pillows were yellowed and lumpy.

4

Jeff

Mar 19, 2024

·

Stayed 2 nights

Dirty and not well maintained. The hallway had huge scuffs done the walls and missing pieces of drywall. Pool was dark and they hold unannounced swimming lessons that limit paying guest pool access. We had popcorn in our ac unit from the previous occupant, and when I called down to the front desk, they didn’t seem too surprised, but someone did come up to the room and remove some of the aforementioned popcorn. It didn’t get any better from there.

4

Walter

Oct 18, 2024

·

Stayed 2 nights

The hotel was poorly run overall. The bathroom in our room was no larger than a closet and the shower was filthy. The advertised workout facility was a joke. Four machines crammed into a small room and only one worked. Would not stay there again.

10

Tonya

Jun 15, 2024

·

Stayed 1 night

Right down the street from Paisley Park. Very comfortable, nice pool and hot tub and great breakfast.

4

Alan

Mar 4, 2024

·

Stayed 1 night

There was a constant beeping in the lobby. The hot tub didn’t work. Only 1 of the four ice machines worked. A child who was with us just walked up to the desk and got a new key to one of our friends rooms. No questions asked. The tub floor in our room was “squishy”. 10/10 won’t stay again.

6

Anteginni

Mar 9, 2025

·

Stayed 2 nights

Overall we had a good sleep. Upon arrival, we noticed that the refrigerator and microwave had not been cleaned. They were dirty inside and out. There was also a big patch on the ceiling that was taped and mudded, but unfinished. I do have to say that the bed, pullout, floors, and bathroom were overall clean. Clean sheets/blanket, no crumbs on floor. We had a large deck off of the room which was nice. The pool area was alright. Half of the jets in the hot tub were not working, but the temperature of the hottub and pool were very nice. Breakfast area was nice. Great coffee. It was good, but not excellent, as the other reviews are saying.

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Cleanliness

Cleanliness feedback is mixed. While some guests found rooms presentable, many reported dirty bathrooms, mold or musty odors, stained linens, pests, and dust buildup.

Related guest reviews

2

Crystal

Jul 21, 2025

·

Stayed 1 night

There were roaches in the room. There was trash in the hallway.. there were people outside drinking alcohol and being loud. They would not refund our money after we were there only 10 minutes.

2

Austin

Sep 25, 2024

·

Stayed 1 night

Mold in the bathroom ceiling and a terrible musty mold smell throughout the room. Kept my window open all night just to breathe

6

David

Jul 25, 2025

·

Stayed 3 nights

The shower head was black and orange, covered in mold and mildew. The tall mirror was filthy; it made me sick until I washed it. The bed frame was broken or partially disassembled, so I had to shift the steel around until it seemed safe. The desk chair had a peculiar stain. Otherwise, it was a mostly clean and comfortable stay.

4

Ben

Mar 7, 2025

·

Stayed 1 night

This hotel needs a serious refresh in the rooms. Staff didn't seem to care and room cleanliness was very questionable. Blankets had hair on them and didn't looked cleaned at all.

6

Candy

Oct 1, 2025

·

Stayed 2 nights

Needs to be better cleaned inside and out. Old mattresses need to be removed from outside by parking lot. We experienced a lot of issues with getting hot water in our room. This property definitely needs some major updates and a deep clean. The tile in the bathroom had major dirt on it and you could clearly see it hadnt been properly cleaned.

4

Melissa

Oct 17, 2024

·

Stayed 2 nights

Rooms were dirty, everything from the carpet to the bedding, bathtub, sink, chairs, etc. The closer you looked, the worse it was!

8

Lilian

Jun 15, 2025

·

Stayed 2 nights

Check on took a bit of time for someone to realize I was waiting. The room was good but the bathtub and shower were not very clean. Lots of residue in bottom of tub and buildup on shower.

6

Cari

Dec 28, 2025

·

Stayed 2 nights

The mattress was comfortable, location good, front staff efficient and courteous. The pillows are terrible - soft and shapeless or hard and unforgiving. Several of the bath towels were yellow stained. The bathroom floor had black buildup of something that was at least six inches deep to the baseboards. The shower leaked - not from the shower curtain but from the floor and water ran all across the floor. The toilet wouldn't stop running after being flushed. We had to take the tank lid off each time and guide the float so it would not continuously run. When you sat on the toilet, the whole thing moved; the shim they tried to use to level it was not effective. There were multiple patches in the walls that were unpainted so obvious. I am extremely surprised they rented this room in this condition as the remainder of the hotel did not seem in disrepair. The breakfast was no less than nasty - old, dried out bread products, scrambled eggs in cubes that disintegrated when trying to get on the fork, limited beverages. We left and purchased breakfast elsewhere.

2

Sara

May 4, 2024

·

Stayed 1 night

One of the absolute worst *hotels* we have ever stayed at. The TVs didn't work (switched rooms and neither did), the breakfast was at best a matter for the health department to intervene in, everything was run down, and dirty.

6

Conrad

Jul 23, 2025

·

Stayed 2 nights

The bathtub, bathroom floor were not clean

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Rooms

Rooms vary in comfort and layout; many guests slept well, but decor is dated, lighting can be poor, and some report noise, bright windows without blackout curtains, or minor maintenance issues.

Related guest reviews

10

Randal

May 23, 2025

·

Stayed 2 nights

It was great other than the walls were thin could hear toilets flushing, showers, tv and people talking. Not very sound proof otherwise was great.

6

Larry

Jul 3, 2025

·

Stayed 1 night

Close to where I was going. Bathroom was old.

6

Colleen

Sep 1, 2023

·

Stayed 1 night

Property in need of updating. Room was okay and quiet

8

Tamara

Apr 21, 2025

·

Stayed 1 night

We have stayed there before due to its proximity to Chanhassen dinner theatre. Great breakfast and nice beds , pool are great for our needs . Price was awesome. Our bedside lamp didn’t go on so maybe attention to detail was missing.Other than that , we’d go again.

10

Nancy

May 27, 2025

·

Stayed 1 night

Convenient, clean, comfortable, usual breakfast, quiet.

8

Lori L.

Mar 15, 2025

·

Stayed 1 night

slept on the pullout sofa. not comfortable. needs a pad added

6

Kari

Apr 14, 2024

·

Stayed 2 nights

Very minimal, average hotel. Get what you pay for. Could use some updates and better in room lighting, dark even with all the lights/lamps on.

4

Luke

Jul 25, 2024

·

Stayed 1 night

The room was as bright as outside at 5:30 in the morning. There are no curtains but just a see-through shade that pulls down. I hung a blanket over the window which didn't help. Got very little sleep.

6

Derald

Jan 12, 2025

·

Stayed 1 night

First impressions good - fast checkin and nice clean lobby - very inviting with the big fireplace. Once you get to the elevator, it turns into very worn and outdated. The room was just average - toilet didn’t flush right, and there were not enough power plugs or usb charging ports. The tv is bigger than expected and hung on the wall where all cables hang down - looks tacky. The sheets on the bed looked beat up and there were a few visible stains. Breakfast was better than most other hotels I stayed at, and very good coffee. The price I paid was average, so I guess I got my money’s worth.

8

Amy

Sep 20, 2023

·

Stayed 2 nights

We reserved a Jacuzzi suites, but really it was just a jetted bathtub

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Service

Service is inconsistent: many guests praise friendly, accommodating staff and smooth check-ins, but others report absent or unhelpful front desk coverage, language barriers, slow responses, and occasional safety lapses with key handling.

Related guest reviews

6

terri

Aug 18, 2024

·

Stayed 1 night

The night clerk was not friendly at all. No pool towels available. When we asked there were only 3 as the rest were being washed. One of the 2 room keys did not work even after being reprogrammed. I would stay again but hope for friendly service

6

Cheryl

Aug 4, 2024

·

Stayed 1 night

The Young lady at the desk when we arrived was wonderful and helpful. However, the person working with the night shift was not. Our TV was broken and we called too have it fixed. No one came or responded, they just said “OK”. It was pretty clean, but definitely outdated. Not the worst experience, but I wouldn’t book here again

2

Melissa

Mar 16, 2024

·

My room had no lock on the door or windows, on a ground level room. The man working check in did not ask to see any ID when checking me in which did not make me feel very safe. Overall not a great hotel, would highly recommend staying somewhere else.

6

Bonnie

Nov 9, 2024

·

Stayed 1 night

It was ok. Needs some remodeling. Other members in our party were over charged after being quoted one price upon reservation, when they brought it to the attention of management, they said there was nothing they could do.

2

Paula

Jul 8, 2023

·

Stayed 1 night

This hotel was unsafe. Key was given to a room already occupied. Staff was not responsive when made aware of the situation. Instead staff acted as if it were our fault. Management conveniently was not able to speak with us. Instead, a young person was told to offer us a 20 dollar discount. 100 percent awful hotel experience. Do not risk it, stay at a different hotel. Brides and grooms, do not list this as an option for your family or friends.

6

Karen

Sep 4, 2025

·

Stayed 3 nights

The hotel was very short on staff/service. There was never anyone at the front desk except at check-in time. The hot tub was dirty and the huge air exchange vent in pool room was filthy. We only saw a housekeeper one time in 3 days. It appeared that 3 people were running the place (front desk, breakfast, laundry, maintenence etc.) On a positive note, the breakfast was pretty good and the room was clean.

4

Kara

Aug 6, 2025

·

Stayed 1 night

Staff was not friendly and very rude at check-in

4

Brandon

Aug 9, 2025

·

Stayed 1 night

No one at the desk when we got there. When someone showed up they did not greet them selfs, did not explain anything. At breakfast the employee had on filp flops.

10

Paul

Aug 29, 2025

·

Stayed 1 night

Good service

10

Vickie

Apr 28, 2025

·

Stayed 1 night

I appreciated the online check in the day before

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Location

Consistently praised for proximity to Chanhassen Dinner Theatre, Paisley Park, and restaurants, with safe, quiet surroundings and easy access.

Related guest reviews

10

Susan

Nov 4, 2023

·

Stayed 1 night

Easy check-in, clean, comfortable hotel. Relaxed in the hot tub and pool after our long drive. Easy access to Chanhassen Dinner Theater for the production we attended. Good hot breakfast options. We definitely would stay again!

8

Laurie

Apr 6, 2025

·

Stayed 2 nights

Very good hotel close to Paisley Park and restaurants.

8

Heidi

Jul 6, 2023

·

Stayed 2 nights

Overall nice basic hotel. Easy to walk to nearby businesses.

10

Heidi

May 25, 2023

·

Stayed 1 night

Good location. Quiet.

8

Carolyn

Apr 18, 2025

·

Stayed 1 night

This hotel is clean and quiet. I liked its proximity to the Chanhassen Dinner Theatre.

10

Larry

Jan 24, 2025

·

Stayed 1 night

It is in a safe and convenient area.

8

Sharon A

Jun 16, 2025

·

Stayed 1 night

Hotel was adequate and close to dinner theater

10

dorothy

Jan 13, 2025

·

Stayed 1 night

A great location, lots of shopping, entertainment & easy to navigate to destinations. Chanhassen dinner theater & the Prince museum is close.

10

Gary

Aug 6, 2025

·

Stayed 1 night

This is a quiet and charming area. Easy access to places of interest. The Chanhassen dinner theater is only a 5-minute drive.

8

L J

Apr 24, 2025

·

Stayed 1 night

Good area

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AI-generated summary based on recent guest reviews

Dining

Breakfast ranges from great and well stocked to limited or poorly maintained, with recurring comments about eggs, fruit, and coffee quality.

Related guest reviews

8

Rhonda

Apr 5, 2025

·

Stayed 2 nights

Older hotel. Clean but bedding needs to be replaced. Very light weight and very wrinkled. Coffe extremely weak and often airport was empty.

8

Michelle

Apr 6, 2024

·

Stayed 2 nights

Decent stay for the price. Great breakfast.

4

Ahmad

Jul 17, 2024

·

Stayed 2 nights

It was expected that the breakfast would be unfavorable, but why cheap out on coffee! I'm sure you can afford offering your patrons decent coffee in the morning.

8

Barbara

Jul 17, 2023

·

Stayed 1 night

Breakfast was a little disappointing for an included breakfast. Better eggs and more fruit options. Greek yogurt without all the sugar.

10

michael

Sep 30, 2025

·

Stayed 1 night

It's a great place to stay. This is a great place to stay. Stayed here 2 days and 2 nights. Very clean and quiet. The staff is awesome. They have a great breakfast room with decent selections. There's a Houlihans restaurant right next door they serve great lunch and dinner food. I highly recommend this hotel.😊

8

connie E

Oct 6, 2025

·

Stayed 1 night

Nice room. Breakfast was a bit light with oatmeal and some other usual items missing.

10

Pam A

Jun 24, 2024

·

Stayed 2 nights

The staff was wonderful and very helpful! The breakfast array was great...something for everyone!

6

Karen

Sep 4, 2025

·

Stayed 3 nights

The hotel was very short on staff/service. There was never anyone at the front desk except at check-in time. The hot tub was dirty and the huge air exchange vent in pool room was filthy. We only saw a housekeeper one time in 3 days. It appeared that 3 people were running the place (front desk, breakfast, laundry, maintenence etc.) On a positive note, the breakfast was pretty good and the room was clean.

6

Cari

Dec 28, 2025

·

Stayed 2 nights

The mattress was comfortable, location good, front staff efficient and courteous. The pillows are terrible - soft and shapeless or hard and unforgiving. Several of the bath towels were yellow stained. The bathroom floor had black buildup of something that was at least six inches deep to the baseboards. The shower leaked - not from the shower curtain but from the floor and water ran all across the floor. The toilet wouldn't stop running after being flushed. We had to take the tank lid off each time and guide the float so it would not continuously run. When you sat on the toilet, the whole thing moved; the shim they tried to use to level it was not effective. There were multiple patches in the walls that were unpainted so obvious. I am extremely surprised they rented this room in this condition as the remainder of the hotel did not seem in disrepair. The breakfast was no less than nasty - old, dried out bread products, scrambled eggs in cubes that disintegrated when trying to get on the fork, limited beverages. We left and purchased breakfast elsewhere.

6

Mary

Aug 29, 2025

·

Stayed 1 night

Distance to Chanhassen Theater and overall quiet. Breakfast eggs good. Broken items in rooms, some updates needed. Bathroom tub needed cleaning. Breakfast OJ was brown and old, no hot water for tea, no fresh fruit.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$98
February	$99
March	$96
April	$104
May	$120
June	$135
July	$138
August	$130
September	$134
October	$136
November	$107
December	$97

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $109	16 $116	17 $109	18 $213	19 $268
20 $110	21 $116	22 $113	23 $122	24 $124	25 $170	26 $228
27 $94	28 $104	29 $104	30 $116

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $178	3 $165
4 $103	5 $95	6 $106	7 $103	8 $102	9 $147	10 $173
11 $94	12 $98	13 $103	14 $107	15 $99	16 $204	17 $206
18 $156	19 $158	20 $156	21 $158	22 $158	23 $231	24 $231
25 $100	26 $97	27 $108	28 $102	29 $104	30 $157	31 $130

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Monthly average prices

About this property

Location

Room options

Deluxe Suite, 1 Bedroom (One-Bedroom)

Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Hot Tub

Suite, 1 Queen Bed, Accessible (First Floor)

Room, 2 Queen Beds, Accessible

Superior Suite, 1 Bedroom (One-Bedroom)

Studio Suite, 1 King Bed

Suite, 1 King Bed, Accessible (Second Floor)

Room, 1 King Bed

Deluxe Studio Suite, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about AmericInn by Wyndham Chanhassen

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Prices for upcoming dates