Name: Courtyard St. Louis Creve Coeur
Address: 828 North New Ballas Road, St. Louis, Missouri, United States of America, St. Louis, Missouri, US
Price range: $131–$375 per night
Rating: 8.48

What guests think

At Courtyard St. Louis Creve Coeur, guests frequently praise very clean, updated rooms, comfortable beds, and a convenient location, along with a generally quiet atmosphere, especially in renovated areas and courtyard-facing rooms.

Many reviews note ongoing renovations that limit amenities, with the pool closed, some outlets like the bistro or bar occasionally unavailable, and construction areas or noise affecting access. Staff interactions are often described as friendly and helpful at check-in and throughout stays. Breakfast is typically not included and on-site options can be expensive, though the lobby Starbucks is convenient for coffee. Overall, expect comfort and convenience, but plan around renovation-related tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Property is undergoing renovations; the pool is closed and the bistro/bar or other outlets may be unavailable at times. Parking is easy and well lit, but signage and access can be confusing during construction.

Related guest reviews

8

sophie

Oct 14, 2024

·

Stayed 3 nights

Stayed during renovation project and morning noise was a bummer

4

jennifer

Oct 4, 2024

·

Stayed 1 night

Under construction. Noisy. Requested for higher floor, but placed in ground floor because we arrived late at night. They prioritized who comes in early. Courtyard by Marriott always disappoints me. Reception do not recognize Bon Voy member.

10

Richard

Jun 3, 2023

·

Stayed 1 night

Very clean. And very well maintained property. Parking lot very well lit at night. Overall great place to stay.

4

Cassie

Jul 17, 2023

·

Stayed 1 night

When we pulled in we were immediately met by another guest that told us not to stay there. They had been trapped on an elevator for an hr. When we checked in we were told the elevator was down and we asked if we could get a room on the 1st floor my boyfriend has a bad back and at 1st the clerk said yes and when handed our keys she said oh well we are super booked and we don't have anything on the 1st floor. We were shown on a map were our room was and in the middle of the map there was pool plain as day. So we were looking forward to that. We changed into our swimsuits and found pool was closed indefinitely. We later found that our key was supposed to have a note in it saying this but was not there.

4

Maria Angelina

Jul 27, 2024

·

Stayed 4 nights

For the price charged, there are no amenities here. The site lists a pool but there is no pool at all and they said it’s been gone for about 2 years or so. No breakfast included and dirty, dusty construction thru the hallways. I would not stay here again.

2

Aaron

May 19, 2024

·

Stayed 1 night

Had no info about place being renovated and didn’t get to use the pool or weight room

8

Bradley Patrick

Apr 22, 2024

·

Stayed 5 nights

Property is great and works well for any type of traveler. Their renovations are ongoing and affects a few opportunities.

10

James

Aug 17, 2024

·

Stayed 1 night

The hotel was in the middle of a renovation. That being said, our room had been renovated and was extremely nice. Large, comfortable and clean. The hotel did advertise a bistro and bar, but they were not open, which was a little bit of a disappointment. Other than that, quite nice and will be even better when the full renovations are completed.

6

William

Jul 14, 2023

·

Stayed 1 night

This facility was exceptionally clean as one would expect from Marriott. However the room was sorely lacking on routine amenities. There was no Microwave, there were no USB ports in anything except the TV. Some rooms had lounge chairs on their balconies others did not. I did notice these chairs were in poor repair. The pool was closed and had a sign that said it was permanently closed. From my perspective, this facility was positively not worth the cost of the room. As I said, the place was clean, the staff was pleasant and the facility is in need of a major upgrade.

6

Robert Alan

Apr 24, 2024

·

Stayed 6 nights

Property is in major renovations

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Cleanliness

Reviews often highlight very clean rooms and a well-maintained property. A few note renovation dust, lingering odors, or small housekeeping misses, plus occasional plumbing or water-temperature issues.

Related guest reviews

6

Donald

May 15, 2023

·

Stayed 1 night

When we first arrived the room smelled of cigarettes and was supposed to be a non-smoking room. There were no other rooms to move us to so the housekeeping staff set up an ionizing machine to eliminate the odor. After about 3 hrs we returned to the room and it smelled much better.

10

Keri

Mar 5, 2023

·

Stayed 2 nights

The staff was very pleasant and accommodating. The room was spacious. Could have been vacuumed better. We found candy on the carpet. Bed was comfy. Towels were plush.

8

Tiffani

Aug 22, 2025

·

Stayed 2 nights

I booked Friday through Sunday. Room was extremely clean. My room was on floor 1 right off the courtyard. Very quiet, decent food options near by. Only issue is there was some sort of bug in my room. Couldn't find it to kill it. Not the hotel problem. It could've gotten in with me opening and closing the patio door All in all I would rebook

2

Daniel

Jan 9, 2023

·

Stayed 1 night

Toilet clogged, had to wait 1 hr to get a plunger. Sink remains clogged. I called down to the front desk for a plunger, she said give me a minute. Called back down and there was a new person on duty, she indicated she had no idea of the request. Once she got the issue we got the plunger shortly thereafter. TV channel that I wanted to watch (CNBC) not working. I chose Courtyard by Marriott based on my experience of them being modern facilities but this trip has been very bad. I will not be staying at Courtyard by Marriott any more

10

Marisa

Nov 19, 2023

·

Stayed 1 night

Check in was very quick and easy, room was spotless and incredibly comfortable, and my stay was overall quite pleasant. The halls were quiet, and I got a great night’s sleep.

10

Rod

Nov 9, 2025

·

Stayed 2 nights

Everything appeared to be clean and new. Bed and pillows, sheets were comfortable towels were soft.

8

Destinee

Mar 2, 2025

·

Stayed 1 night

The Water Didn’t Have A lot Of Pressure & It Didn’t Get Very Hot.

10

Thomas

Jul 9, 2025

·

Stayed 1 night

The hotel was very clean. Very well maintained. All the staff were friendly and helpful. Loved how quiet the hotel was at night.

4

Steven

Jun 7, 2024

·

Stayed 1 night

The place is under construction. Poor signage. Drove around just trying to find office. Staff was friendly but untrained. They tried charging me over $200 in my credit card for “incidentals”. They charged me for the room even though I had prepaid through Expedia. It took three managers and 20 minutes to try to undue their mistake Place is extremely overpriced and they charge $25 for a limited breakfast that most other hotels offer for free. There was no way to walk through the hotel to the office. I had to walk outside in the rain and the dark at 11:00 to get to the office to fix their screwups.

10

Helen

Mar 24, 2025

·

Stayed 2 nights

Cleanest hotel I’ve stayed in in a long time. Comfortable. I think they have done a remodeling throughout. Highly recommend.

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Rooms

Guests highlight very comfortable beds, updated decor in renovated rooms, and a generally quiet environment, with some rooms offering balconies.

Related guest reviews

10

Kristopher

Oct 30, 2025

·

Stayed 1 night

Very nice, large suite. Clean, comfortable bed.

10

Mekala M

Sep 12, 2023

·

Stayed 1 night

We had a great stay great location, comfortable, nice location. The bed was the star of the show!! It is so hard to find a soft hotel bed this is it!!!

10

Robert

Mar 11, 2025

·

Stayed 5 nights

Very quiet. Friendly staff. Clean.

10

Edward

Jun 29, 2025

·

Stayed 3 nights

Like new now. Completely remodeled. Nice place.

10

Susan

May 24, 2024

·

Stayed 1 night

Appreciated how very quiet it was overnight and ability to eliminate light in room. Best night sleep in a hotel.

10

Chandra

Aug 23, 2024

·

Stayed 2 nights

The balcony was great to sit on in the early mor ibgs. It was a very peaceful stay

10

Anthony

Sep 7, 2025

·

Stayed 1 night

Best giant bed and bedding! So comfy. Love 39° North soaps. Clean room. Would stay again! Close to everything we went to.

10

James

Aug 17, 2024

·

Stayed 1 night

The hotel was in the middle of a renovation. That being said, our room had been renovated and was extremely nice. Large, comfortable and clean. The hotel did advertise a bistro and bar, but they were not open, which was a little bit of a disappointment. Other than that, quite nice and will be even better when the full renovations are completed.

10

Lezlie

Sep 9, 2024

·

Stayed 1 night

We enjoyed the balcony in our room. Our room was updated and clean

8

Betty

Aug 19, 2024

·

Stayed 1 night

We stayed overnight, so it met our needs for a nice clean place to sleep. The room was recently renovated. The hotel is under renovation, but it was very quiet for our Saturday night stay. Staff directed us where to park close to our room. Everyone was attentive and courteous. We’d stay here again.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and efficient at check-in. There are isolated complaints about rudeness, billing errors, or slow responses for towels or maintenance.

Related guest reviews

10

Dawn

Nov 6, 2024

·

Stayed 1 night

Brittney at the front desk was amazing! I mad a mistake in my reservation with expedia and she encouraged me to call them and get it fixed and it worked. She was so kind and went our of her way to help me!

2

Carey

Apr 14, 2025

·

Stayed 1 night

It was awful. They refused to give me the room I booked until hotels.com personally called them. All I wanted was a king bed with sofa …and they gave me was king bed with no sofa. Then the front desk guy Vincent was extremely rude and insulting

10

Romeo

Jul 20, 2025

·

Stayed 2 nights

Very clean & friendly staff

6

Laurence

Apr 16, 2023

·

Stayed 2 nights

Hotel clean and friendly staff. No remote in room when we checked in. Housekeeping brought one. Called housekeeping twice next morning for extra towels (sorry two is never enough in king size room) and no answer so called front desk. Waited 20 minutes nothing , called front desk again. Never got the towels.

10

Debbie

Jun 2, 2025

·

Stayed 1 night

Quick and easy check-in. Staff was friendly and welcoming. Room size was spacious. Cleanliness on point. The building had some small wear and tear, but overall - good condition. Checkout was smooth and staff was exceptional. Excellent customer service! There was a Starbucks in the lobby and the price was equivalent to any offsite Starbucks. Staff was amazing and polite. When exiting, we were thanked multiple times and welcomed to come back soon. Overall - excellent stay.

10

Thomas

Jul 9, 2025

·

Stayed 1 night

The hotel was very clean. Very well maintained. All the staff were friendly and helpful. Loved how quiet the hotel was at night.

10

Nancy

Dec 31, 2024

·

Stayed 1 night

Front desk service was great. Wonderful person.

10

Diane

Aug 12, 2025

·

Stayed 2 nights

The hotel was really nice and super quiet and the staff was really friendly too.

4

Steven

Jun 7, 2024

·

Stayed 1 night

The place is under construction. Poor signage. Drove around just trying to find office. Staff was friendly but untrained. They tried charging me over $200 in my credit card for “incidentals”. They charged me for the room even though I had prepaid through Expedia. It took three managers and 20 minutes to try to undue their mistake Place is extremely overpriced and they charge $25 for a limited breakfast that most other hotels offer for free. There was no way to walk through the hotel to the office. I had to walk outside in the rain and the dark at 11:00 to get to the office to fix their screwups.

10

Alexander

Jul 21, 2025

·

Stayed 3 nights

The staff was extremely friendly and helpful

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AI-generated summary based on recent guest reviews

Location

Convenient base near highways, hospitals, and dining, with a quieter setting away from downtown. Many find access easy and the area well lit.

Related guest reviews

10

Michael

Jun 18, 2023

·

Stayed 1 night

Property was clean, well kept. Good dining options nearby and parking was easy

10

Robert

Jun 10, 2023

·

Stayed 1 night

Traveled for a Celebration of Life for and old friend. Also stopping to see family. Good trip, nice hotel in a decent place in town. Good food and stuff you might need nearby. Close to interstates and transportation. Easy in and out.

10

China

May 29, 2025

·

Stayed 2 nights

Very nice place and close to places to eat and very easy to find!

10

Shirley

Dec 3, 2023

·

Stayed 1 night

Warm and comfortable Ideal location for Mercy Hospital

10

Charles

May 30, 2025

·

Stayed 3 nights

Nice comfortable stay. Convenient to where I needed to go in the area.

10

Koushik Sai

Jul 9, 2025

·

Stayed 2 nights

Great location. And very clean rooms and good service.

10

Douglas

May 10, 2025

·

Stayed 1 night

Good location away from the city.

10

Anthony

Sep 7, 2025

·

Stayed 1 night

Best giant bed and bedding! So comfy. Love 39° North soaps. Clean room. Would stay again! Close to everything we went to.

10

Chrystal

Apr 17, 2025

·

Stayed 1 night

Perfect location for our procedure and very clean!

10

Traycee

May 30, 2025

·

Stayed 1 night

The room was clean and did not smell. It was also close to a lot of things. I will book here again

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Dining

Breakfast is not included and several guests find on-site options pricey; the bistro/bar has been closed at times during renovations. The lobby Starbucks is a popular option for coffee.

Related guest reviews

8

Gyula

May 25, 2025

·

Stayed 1 night

There is only one elevator and you have to pay for breakfast which is expensive. There isn't even complimentary water.

10

eric

Jun 19, 2023

·

Stayed 2 nights

Great front desk staff. Great restaurant service.

10

dharshika

Jul 6, 2025

·

Stayed 2 nights

very clean property , rooms and amenities as described, smooth check in and check out , very friendly staff , complementary breakfast was excellent , and Monica serving at the breakfast counter was excellent ! pleasant stay. Stayed for two nights !

8

Kristy

Sep 22, 2024

·

Stayed 1 night

Overall our stay was good, the renovated rooms & hallways look nice. The only thing that stood out is how expensive the cafe was, I got a plain bagel, a side of two eggs & bacon & a latte and the total was 27$ (with no tip). I know it’s for the convenience of it being in the hotel but it’s crazy inflated & absolutely not worth it.

10

Debbie

Jun 2, 2025

·

Stayed 1 night

Quick and easy check-in. Staff was friendly and welcoming. Room size was spacious. Cleanliness on point. The building had some small wear and tear, but overall - good condition. Checkout was smooth and staff was exceptional. Excellent customer service! There was a Starbucks in the lobby and the price was equivalent to any offsite Starbucks. Staff was amazing and polite. When exiting, we were thanked multiple times and welcomed to come back soon. Overall - excellent stay.

8

Michael

Mar 18, 2023

·

Stayed 1 night

I enjoyed the quiet stay. Thank you. The Starbucks is a nice touch.

10

James

Aug 17, 2024

·

Stayed 1 night

The hotel was in the middle of a renovation. That being said, our room had been renovated and was extremely nice. Large, comfortable and clean. The hotel did advertise a bistro and bar, but they were not open, which was a little bit of a disappointment. Other than that, quite nice and will be even better when the full renovations are completed.

10

Rebecca

Oct 19, 2025

·

Stayed 1 night

Didn’t eat. Just coffee and it was great!

10

Vicki

Aug 8, 2025

·

Stayed 2 nights

Was a pleasant stay. Clean, quiet, easy to access. No real interaction with staff so can't comment. The outdoor courtyard is relaxing after a day out. For the price you pay to stay, no breakfast of any kind,unless you pay for it, is offered.

10

Brandi

Aug 10, 2024

·

Stayed 1 night

Other than breakfast not included it was great

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AI-generated summary based on recent guest reviews

Month	Average price
January	$142
February	$142
March	$179
April	$184
May	$179
June	$217
July	$197
August	$228
September	$174
October	$172
November	$162
December	$140

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $339	17 $152	18 $174	19 $177
20 $147	21 $375	22 $289	23	24 $244	25 $162	26 $163
27 $131	28 $217	29 $315	30 $315

Su	Mo	Tu	We	Th	Fr	Sa
				1 $193	2 $133	3 $162
4 $132	5 $206	6 $297	7 $319	8 $173	9 $142	10 $173
11 $142	12 $141	13 $286	14 $330	15 $173	16 $162	17 $173
18 $173	19 $208	20 $242	21 $308	22 $173	23 $152	24 $183
25 $132	26 $197	27 $254	28 $319	29 $173	30 $142	31 $163

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Balcony

Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed (Hearing Accessible)

Room, 1 King Bed (Mobility Accessible, Tub)

Room, 2 Queen Beds (Hearing Accessible)

Suite, 1 Bedroom

Suite, 1 Bedroom (Mobility Accessible, Tub)

Room, 1 King Bed with Sofa Bed

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard St. Louis Creve Coeur

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Prices for upcoming dates