Is parking available at the property?

Free self-parking is available on-site, but it is limited. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed with a fee of USD 20 per pet per night, varying based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee of USD 25, subject to availability.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

Located in Neosho, the property is a 4-minute drive from Neosho Municipal Golf Course and 7 minutes from Neosho National Fish Hatchery. It is 13 miles from Indigo Sky Casino and 20.1 miles from Grand Lake O' the Cherokees.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool, which is seasonal and open from May 29 to September 05.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no charge for kids under the age of 21 when accompanied by an adult.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of USD 15 per night, and rollaway beds can also be provided for the same fee. Advance request is required for both.

Best Western Big Spring Lodge in Neosho

Average nightly price at Best Western Big Spring Lodge by month, last 12 months (USD)
Month	Average price
January	$102
February	$101
March	$106
April	$105
May	$114
June	$115
July	$120
August	$135
September	$113
October	$117
November	$104
December	$106

What guests think

At Best Western Big Spring Lodge, guests often report generally clean and comfortable rooms and a quiet, convenient setting, while recurring drawbacks include maintenance wear, occasional pests, sporadic noise, and some climate control or window issues.

Breakfast stands out for being hot, well stocked, and varied, with many guests praising its quality. Facilities feedback mentions an appreciated fitness room and easy, well lit parking; however, the pool is seasonal and hours can be limiting. Service is generally welcoming and efficient, though a few reviews cite slow or curt check in, billing errors, unreturned calls, and strict early or late checkout fees. Expect a straightforward stay with solid comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the fitness room and convenient, well lit parking; several note the pool is seasonal with limited hours.

Related guest reviews

8

James

Jul 16, 2024

·

Stayed 1 night

Good value for an overnight stay. Rooms clean. Breakfast free - usual basic options. Pool didn’t open till 10am - so couldn’t use.

8

Gary

Sep 29, 2025

·

Stayed 2 nights

Parking was good. Seem to be enough spots for the guests you had booked. Room had issues in the bathroom. The tub was not completely clean (or has permanent black damage) and paint was missing/peeling between the tub and door. The exhaust fan should likely be tied to the lights so that it does not steam up so much and cause water damage to the shower/toilet area.

10

Chantilly

Nov 26, 2023

·

Stayed 2 nights

Pet friendly, great breakfast, easy parking & check in/check out, comfy beds/pillows. Only seasonal swimming available.

10

SanDanene

Jul 24, 2023

·

Stayed 2 nights

The front desk attendant was very friendly and professional. She made checking in very easy and quick. Breakfast was nice. The parking lot was well lit and safe.

10

Stephen

Nov 1, 2024

·

Stayed 1 night

It was down a dead end road which was nice. It does have a big parking lot for tractor trailers but I do not know if it was for them just to stay there or if they were spending the night at the hotel but it’s made for the hotel right in front. Bed was nice pillows were small, but I bring my own pillow anyway

8

Pa Nhia

Apr 18, 2025

·

Stayed 1 night

Check in was fast. Room was decent. Some areas like the tub and carpet seem dirty but it was ok for a one night stay. We enjoyed breakfast, they have a good selection. Wish the pool was open but sadly it’s only seasonal. The area is not too bad for a small town. We like that there’s Walmart, a gas station, restaurants and other businesses across the street. That made it convenient. Free parking and WiFi was a plus for us too.

10

Steven

Oct 7, 2025

·

Stayed 1 night

Everything was excellent. Room space, comfort, and cleanliness were great. Breakfast was fantastic. Convenient parking and location. Lobby/common areas were just right--not overpowering, not uncomfortably elegant, but comfortable and convenient. Price seemed right, even a bargain for what we got. This motel exceeded my expectations in all ways.

10

McKinzie

Jul 20, 2025

·

Stayed 5 nights

My daughter in law, granddaughter and great granddaughter stayed there for 5 days it was close enough to my homes on i was able to take them to all the places I wanted to take them to. We had a great visit and used the pool every day.

8

Melody

Oct 29, 2025

·

Stayed 1 night

My room was very clesn and spacious. The hotel seemed clean as well. The exercise room impressed me. It has some newer machines all in good conditions.

8

Clarissa

Jul 29, 2024

·

Stayed 1 night

Great breakfast, comfortable beds just wish the pool had stayed open longer.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms, but recurring issues include bathroom or tub cleanliness, peeling paint or wallpaper, stained fabrics, occasional pests (ants or a roach), and damp or musty spots.

Related guest reviews

8

Danielle

Aug 18, 2024

·

Stayed 1 night

The staff was very friendly upon arrival & during check in & at breakfast the next morning. The lobby & breakfast area were the only areas we saw during our stay as it was just a one night, brief stay. The breakfast was great, tons of options & included with our stay. Our room was good not great. The bed was comfy & linens were clean and good. The room just showed signs of neglect in the cleaning department. Overall, a good place to stay.

8

Sara

Jan 11, 2026

·

Stayed 1 night

Bathroom wall paper was peeling and you could tell there was water damage

6

Cynthia

Jun 28, 2025

·

Stayed 1 night

Check-in was very slow, and then the deadbolt on my door didn't work. And the carpet was dirty. I had to wait quite a while for a new room. The deadbolt worked and the carpet appeared clean in the new room, but the chair was stained. It smelled a sour dirty smell that I think came from the chair or carpet. The motel location is very quiet, but the people staying near me had a very noisy child.

8

Gary

Sep 29, 2025

·

Stayed 2 nights

Parking was good. Seem to be enough spots for the guests you had booked. Room had issues in the bathroom. The tub was not completely clean (or has permanent black damage) and paint was missing/peeling between the tub and door. The exhaust fan should likely be tied to the lights so that it does not steam up so much and cause water damage to the shower/toilet area.

10

Christine

Nov 25, 2025

·

Stayed 2 nights

Room was immaculate! Bed was amazingly comfortable! Staff was great, especially the breakfast attendant ! Breakfast was wonderful! Everything was fresh and delicious plus well kept in food and cleanliness! Room temperature was good Could adjust to whatever we wanted! Great hotel!!!

4

Amy

Sep 5, 2025

·

Stayed 2 nights

First night it got extremely warm and humid in the room even with the ac on. Figured out on the last morning that the window glass had been opened and closed crooked leaving a gap for the outside air to come in. Last morning, we woke up to ants all over the desk. Breakfast was good. Front desk employee was nice.

10

Cynthia

Jul 18, 2025

·

Stayed 1 night

The location is peaceful and quiet. The bathroom area of the room was very clean. The bed was soft and comfortable--exactly what I love! The microwave and fridge were perfectly clean. The room appeared clean in general, but there were several ugly stains on the bedspread and chair. I wonder if the rooms are ever deep-cleaned. Also, some of the outside lights at the main entrance are out and some blink on & off. It makes me wonder if the motel is being properly maintained.

4

Billy

Aug 24, 2024

·

Stayed 2 nights

Killed a roach in the room and the walls are super thin

8

Rita

Oct 13, 2024

·

Stayed 1 night

Very clean except for shower curtain. Too long and therefore slimy at the bottom. Need to shorten or change out with sheets.

8

Richard

Dec 7, 2025

·

Stayed 4 nights

Good, hot breakfast. Golden Malted Waffles. Clean rooms, friendly staff. Decent property. Close to ALDI.

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Rooms

Rooms are generally comfortable and some are spacious or quiet, but feedback mentions very tall beds with mixed mattress comfort, thin walls or upstairs noise, A/C inconsistencies, and nonworking jetted tubs.

Related guest reviews

6

Carolyn

Jun 6, 2024

·

Stayed 1 night

Staff was indifferent, not outright rude but not really helpful, either--somewhat unfriendly. I needed to speak to someone at the desk twice, but they would not answer the desk phone when I tried calling from my room. I tried multiple times regarding both issues but no one would answer. One of the times, it was to ask if they could request that the guests in the room directly above mine stop running and jumping around so that I could sleep. It sounded like a lot of kids horsing around. I waited a while before trying to call, but it went on for over two hours. I never got through to the desk, but it did stop sometime after 10 p.m. Also, the air conditioning unit did not seem to be operating at capacity as it did not cool consistently and seemed to be spitting moisture making a noise and causing the carpet to be damp in the room.

8

Mary

Mar 21, 2023

·

Stayed 1 night

All was good except that the walls were a bit thin and we could hear the neighbor's tv going all night.

8

Elizabeth

Dec 19, 2024

·

Stayed 1 night

We stayed in a double queen room, same room as last year. Everything was great except for the bed closest to the window. Replace the mattress! It was awful.

6

Zorica

Mar 4, 2023

·

Stayed 3 nights

Beds are way too high, sitting on a platform. Mattresses are way too soft.

10

Scott

Oct 24, 2024

·

Stayed 1 night

A good price with really good accommodations. The King Suite was spacious. The living room setting was perfect for our extended stay. The AC units were quiet, did not roar while running as so many other hotel units do. Rooms were very clean. Staff very accommodating. Hot breakfast with several choices was good. Forty minutes from Bentonville, AR. Considering the higher hotel rates in Bentonville and the surrounding areas, this hotel was a good price worthy of the short drive.

8

chuong

Aug 3, 2025

·

Stayed 2 nights

Bed too height

8

CRAIG

May 18, 2024

·

Beds are too high & difficult to get in.

4

Megan

Sep 3, 2024

·

Stayed 2 nights

The beds are extremely hard, it said the reservation was for a jetted tub aka jacuzzi that was not the case. It was a normal bathrub with jets that didnt work. Other then that and being stabbed by the springs in the bed all night it was an ok place to stay

8

Melody

Oct 29, 2025

·

Stayed 1 night

My room was very clesn and spacious. The hotel seemed clean as well. The exercise room impressed me. It has some newer machines all in good conditions.

8

Luenda

Apr 7, 2024

·

Stayed 2 nights

The jetted tub that I specifically booked this room for, did not function, everything else was great!

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AI-generated summary based on recent guest reviews

Service

Service is often friendly and helpful, yet a few guests report slow or curt check in, billing errors, unanswered desk calls, limited flexibility on early or late checkout, and occasional noise not addressed promptly.

Related guest reviews

6

Carolyn

Jun 6, 2024

·

Stayed 1 night

Staff was indifferent, not outright rude but not really helpful, either--somewhat unfriendly. I needed to speak to someone at the desk twice, but they would not answer the desk phone when I tried calling from my room. I tried multiple times regarding both issues but no one would answer. One of the times, it was to ask if they could request that the guests in the room directly above mine stop running and jumping around so that I could sleep. It sounded like a lot of kids horsing around. I waited a while before trying to call, but it went on for over two hours. I never got through to the desk, but it did stop sometime after 10 p.m. Also, the air conditioning unit did not seem to be operating at capacity as it did not cool consistently and seemed to be spitting moisture making a noise and causing the carpet to be damp in the room.

10

Count & Kitten

Mar 30, 2025

·

Stayed 2 nights

The night auditor there is awesome. We had a late check in and she was so great and so accommodating.I would always remember recommend this place

2

Rebecca

Oct 19, 2023

·

Stayed 1 night

They lost our reservation and when Expedia attempted to call them to reconfirm it they refused to answer the phone. Worst experience ever.

6

Cynthia

Jun 28, 2025

·

Stayed 1 night

Check-in was very slow, and then the deadbolt on my door didn't work. And the carpet was dirty. I had to wait quite a while for a new room. The deadbolt worked and the carpet appeared clean in the new room, but the chair was stained. It smelled a sour dirty smell that I think came from the chair or carpet. The motel location is very quiet, but the people staying near me had a very noisy child.

10

SanDanene

Jul 24, 2023

·

Stayed 2 nights

The front desk attendant was very friendly and professional. She made checking in very easy and quick. Breakfast was nice. The parking lot was well lit and safe.

4

Eric

May 23, 2025

·

Stayed 1 night

Property was nice and staff was good…. But there was what seemed to be a party on the ground floor the night I stayed and staff it never got it under control it seemed like

6

Carol

Sep 28, 2025

·

Stayed 1 night

Booked and paid for the room on Expedia when we got to the hotel, the receptionist notified me that there was a $20 pet fee, which was OK give her my card to charge the $20 pet fee instead she charged me $129 for the room and a $20 pet fee later that evening I was charged again for $129 and additional pet fee

6

Cheryl

Jul 31, 2024

·

Stayed 1 night

Not much choice of hotel in Neosho. We were in town for a funeral. after driving two days to get there we arrive 40 minutes before check in there was a 25.00 fee to check in early and we ask about late checkout only so we could change our clothes after the funeral before heading out of town we only needed an hour later. Another 25.00 fee for late checkout. Needless to say we didn’t choice either of those option. A small convenience store let us use their bathrooms to change clothes. Would not stay here again. Tire of travel industry trying to attached fees to their customers. Next time will choice a hotel in another city and drive a little ways.

10

Debra

Oct 13, 2023

·

Stayed 1 night

Very easy check in and out. Staff very pleasant, courteous, and professional. Our room was absolutely clean and very comfortable as was the entire property! The complimentary breakfast was yummy! We would not hesitate to rebook

8

Cindy

Sep 9, 2024

·

Stayed 2 nights

Check in staff was pretty curt on the phone and not welcoming at check-in. But other than that everything was great.

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Location

Setting is quiet and somewhat secluded with easy access to shopping, restaurants, and highways; a few felt it was dark or a bit out of the way.

Related guest reviews

10

Carol

Sep 15, 2024

·

Stayed 1 night

Secluded and quiet

8

Dia

May 31, 2024

·

Stayed 2 nights

Good hotel with easy access to the town.

10

Cynthia

Jul 18, 2025

·

Stayed 1 night

The location is peaceful and quiet. The bathroom area of the room was very clean. The bed was soft and comfortable--exactly what I love! The microwave and fridge were perfectly clean. The room appeared clean in general, but there were several ugly stains on the bedspread and chair. I wonder if the rooms are ever deep-cleaned. Also, some of the outside lights at the main entrance are out and some blink on & off. It makes me wonder if the motel is being properly maintained.

10

Vicki

Oct 16, 2025

·

Stayed 1 night

Friendly staff & very good buffet breakfast. Quiet setting.

8

Pa Nhia

Apr 18, 2025

·

Stayed 1 night

Check in was fast. Room was decent. Some areas like the tub and carpet seem dirty but it was ok for a one night stay. We enjoyed breakfast, they have a good selection. Wish the pool was open but sadly it’s only seasonal. The area is not too bad for a small town. We like that there’s Walmart, a gas station, restaurants and other businesses across the street. That made it convenient. Free parking and WiFi was a plus for us too.

10

Steven

Oct 7, 2025

·

Stayed 1 night

Everything was excellent. Room space, comfort, and cleanliness were great. Breakfast was fantastic. Convenient parking and location. Lobby/common areas were just right--not overpowering, not uncomfortably elegant, but comfortable and convenient. Price seemed right, even a bargain for what we got. This motel exceeded my expectations in all ways.

8

Sara

Jun 2, 2023

·

Stayed 1 night

Good breakfast, clean rooms but an odd dark location.

10

Susan B

Jun 27, 2024

·

Stayed 1 night

The middle of nowhere but quiet, nice breakfast spread, friendly.

8

duston

Jul 14, 2025

·

Stayed 1 night

Not lots of options in Neosho, MO. This is easy access to the interstate and close to Walmart and coffee. Good enough for a quick overnight.

10

Janet

Oct 9, 2025

·

Stayed 1 night

Clean and friendly staff. We are here once a year coming and going home from seeing family in Oklahoma. Very convenient.

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AI-generated summary based on recent guest reviews

Dining

Breakfast consistently earns high praise for being hot, well stocked, and varied; one review noted the start time was too late for an early event.

Related guest reviews

10

Christine

Nov 25, 2025

·

Stayed 2 nights

Room was immaculate! Bed was amazingly comfortable! Staff was great, especially the breakfast attendant ! Breakfast was wonderful! Everything was fresh and delicious plus well kept in food and cleanliness! Room temperature was good Could adjust to whatever we wanted! Great hotel!!!

10

Marvin

Oct 8, 2023

·

Stayed 2 nights

Friendly staff. Amazing breakfast

10

Jessica

Jun 2, 2024

·

Stayed 1 night

Breakfast was great!!

10

Thomas

May 31, 2024

·

Stayed 1 night

Excellent service. Breakfast was delicious. One of the best hotel experiences i have ever had.

8

Jennifer

Feb 4, 2023

·

Stayed 1 night

Place was clean. Our room had a loud heater unit that would rattle when it kicked on. They don’t serve breakfast on Saturday until 7 am which we had an event that started at 7. Hotel was good for the price.

8

Pa Nhia

Apr 18, 2025

·

Stayed 1 night

Check in was fast. Room was decent. Some areas like the tub and carpet seem dirty but it was ok for a one night stay. We enjoyed breakfast, they have a good selection. Wish the pool was open but sadly it’s only seasonal. The area is not too bad for a small town. We like that there’s Walmart, a gas station, restaurants and other businesses across the street. That made it convenient. Free parking and WiFi was a plus for us too.

10

Steven

Oct 7, 2025

·

Stayed 1 night

Everything was excellent. Room space, comfort, and cleanliness were great. Breakfast was fantastic. Convenient parking and location. Lobby/common areas were just right--not overpowering, not uncomfortably elegant, but comfortable and convenient. Price seemed right, even a bargain for what we got. This motel exceeded my expectations in all ways.

10

Heather

Jul 8, 2024

·

Stayed 1 night

The free breakfast is the best I have ever had staying at any hotel. The hotel itself is clean and it smells clean. Highly recommend if staying in this area.

10

Christina

Jul 26, 2025

·

Stayed 1 night

From check in to check out this was a very pleasant experience! All staff was very nice. Breakfast was top notch and well stocked and well maintained.

10

Heather

Jul 8, 2024

·

Stayed 2 nights

Very clean well maintained facility that has an excellent free breakfast. Highly recommend this place.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $114	5 $115	6 $117	7 $115
8 $105	9 $105	10 $106	11 $107	12 $107	13 $107	14 $107
15 $106	16 $107	17 $107	18 $113	19 $113	20 $107	21 $113
22 $113	23 $113	24 $105	25 $113	26 $107	27 $108	28 $108
29 $108	30 $113

Su	Mo	Tu	We	Th	Fr	Sa
		1 $113	2 $106	3 $107	4 $124	5 $124
6 $124	7 $124	8 $124	9 $124	10 $124	11 $123	12 $124
13 $124	14 $124	15 $124	16 $124	17 $124	18 $124	19 $124
20 $124	21 $124	22 $124	23 $124	24 $124	25 $124	26 $132
27 $140	28 $124	29 $124	30 $124	31 $124

Best Western Big Spring Lodge

Prices for Best Western Big Spring Lodge

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Suite, 1 King Bed, Jetted Tub (With Single Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Jetted Tub (With Single Sofabed)

Guest reviews of Best Western Big Spring Lodge

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Big Spring Lodge

Prices for upcoming dates