Name: Courtyard by Marriott St. Louis Downtown West
Address: 2340 Market Street at Jefferson, Downtown West, St. Louis, Missouri, United States of America, St. Louis, St Louis City County, US
Price range: $129–$326 per night
Rating: 6.88

What guests think

At Courtyard by Marriott St. Louis Downtown West, travelers praise the friendly staff, comfortable rooms, and convenient downtown location near venues, though repeated comments note paid parking, no pool despite listings, and breakfast limited to a pricey café.

Most reviews describe clean spaces and fresh-feeling common areas, with some reporting inconsistent housekeeping, occasional bathroom problems, or ants. Rooms are comfortable and often spacious, some with city views and strong showers, but a few guests noted street or aircraft noise and dated elements. Service is widely regarded as welcoming and helpful, though communication gaps, long waits at the bistro, and delayed room readiness appear in some stays. Overall, expect a practical base for downtown activities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site gym is praised; courtyard seating and a lobby bistro/Starbucks add convenience. Multiple reviewers say the pool and hot tub are no longer available despite older listings, and parking is on-site but typically paid, sometimes higher during events.

Related guest reviews

4

Michael

Jun 15, 2025

·

Stayed 2 nights

Charged got parking. Late to event because local Soccer game. Had to stoning back sat for 30 minutes never moved! Unacceptable for hotel guests being charged. Paid for breakfast for two. Had a cup of coffee and rock hard croissant, for $21! Ver disappointed.

10

Alisa

Jun 2, 2025

·

Stayed 1 night

The stay was fine. The only thing we didnt like was being charged to park there, without even being told prior we would be.

10

Tracie

Jul 21, 2025

·

Stayed 1 night

The staff was very friendly, checking was quick, we were able to have first floor as we had requested. The room was clean, the bed and pillows comfortable. The sliding glass door to the courtyard was perfect. The outdoor seating area is fantastic. There is Starbucks with many food options along with coffee. Very easy to find, right off the highway. Will definitely return as we frequently go to Soulard for live music.

8

Angela

May 14, 2024

·

Stayed 1 night

We really appreciated the eraly check-in. The hotel was in a good walking distance from Union Station. The room was clean besides a spot of mold on the bathroom ceiling. The only let down was the website indicated the property had a pool but NO pool on site :( Also, we had to pay $15 to park on-site and was told to park in the rear of the building because they were chardging folks $30 to park in the parking lot due to a local event. All, in all we probably would not stay here again due to the lack of pool and the additional parking fee.

10

Enrique

May 11, 2025

·

Stayed 1 night

Location was perfect, walking distance to ballpark village, enterprise center, and STL FC stadium. Very clean and gym is great.

8

Ruth

Aug 11, 2024

·

Stayed 2 nights

Clean, nice staff….did not like paying $30 for parking. I think paying for parking is ridiculous & should come with room. Wish shower would have had shower head with extension hose.

8

Casey

Jun 21, 2023

·

Stayed 2 nights

So this was a trip for my wife and duaghter, when I booked the trip the one thing that I looked for was a pool and hot tub, my wife was on business and my daughter and I had excursions planned but wanted the pool to relax in until dinner. The reviews and photos were from before the renovations, we arrived and no pool. The staff was very apologetic and gave me a reseason as to why by since I decided to prepay to save I could not leave to get another hotel. It's a great location, you can walk to the convention center in 30 minutes. You are across the street from new soccer stadium and union station is a few blocks away. The restaurant within the hotel was great, the cook and servers in the morning were fantastic and friendly. They did have a gym on site and a siting area with area to play Cornhole. Overall it was a good stay but no pool.

6

Cassie

Nov 10, 2024

·

Stayed 2 nights

The stay was good for the most part. It was a family trip with us in town for a wedding. The room was wonderful and set up very well. The only problem I had was that I was very bummed that there wasn’t a pool. I thought I saw one on the listing but I guess I was looking at too many at a time and it’s hard to imagine a hotel without a pool. A pool would’ve been the highlight of the stay but they closed it down 3 years ago unfortunately.

6

Stephanie

Sep 1, 2025

·

Stayed 2 nights

Overall, it’s not a bad property. The website states there’s a pool and a hot tub, but that is not true. Also, they don’t put any type of garbage bags in the trash bins which is unsanitary. And I’m not sure why no one came to collect our used towels and bring fresh. My next visit to St. Louis I will probably not stay at this property again.

10

Audrey

Jun 1, 2024

·

Stayed 1 night

The room I booked wasnt available so we got upgraded to 2 king rooms, the beds were amazingly comfortable. The rooms were spacious, offering room to get ready or relax outside of the bed. And the restaurant/cafe in the lobby was a plus. Many were also using the firepit outside.

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Cleanliness

Many guests found the hotel clean, but housekeeping is inconsistent in places, with reports of missing trash liners, bathroom mold, ants, and missed supplies. A few noted maintenance oversights like an empty soap dispenser.

Related guest reviews

8

Angela

May 14, 2024

·

Stayed 1 night

We really appreciated the eraly check-in. The hotel was in a good walking distance from Union Station. The room was clean besides a spot of mold on the bathroom ceiling. The only let down was the website indicated the property had a pool but NO pool on site :( Also, we had to pay $15 to park on-site and was told to park in the rear of the building because they were chardging folks $30 to park in the parking lot due to a local event. All, in all we probably would not stay here again due to the lack of pool and the additional parking fee.

4

Christopher

Aug 31, 2025

·

Stayed 2 nights

Somebody strachy my car with a coin and left on the coin on the car...barley could find a parking place because of a game across the street.. my sister room was infested with ants.. they dont have cameras in the parking lots to see who did my car like that.. that's no right u pay all that money for a room your parking place should be secure.. and they need to have a pest control to spray the building down. Very disappointed.. I came from Arkansas to my brother funeral and we had to deal with all that

4

Carla

Jul 28, 2025

·

Stayed 1 night

Unclean, bathroom are terrible. I do not recommend.

4

Helene

Apr 9, 2024

·

Stayed 1 night

When we arrived, the remote for the tv was missing… And the carpet along the windows were wet +++on around 3 feet wide…annoying! We could have asked another room… We arrived late and had to leave early….

10

Brett

May 8, 2024

·

Stayed 1 night

We love staying here. The staff is so nice and the rooms and atmosphere are extremely clean

10

Karen

Dec 10, 2023

·

Stayed 1 night

Clean, clean, clean, and quiet inside and out! A super friendly staff which is always appreciated after many hours of driving. The common areas and rooms are fresh-looking (newly remodeled/built?), and I would stay here again with no hesitation. It's always nice when the photos of the property match the actual condition.

6

Cali

Jun 3, 2024

·

Stayed 1 night

Room was a little dirty. Gum stuck on floor, hair in bathroom. Wasn’t god awful though. Staff was amazingly friendly.

4

Jenny

Jul 24, 2023

·

Stayed 1 night

Checkin was awesome service and quick. However, once arriving to our floor it was extremely hot and smelled horrible like wet dog. Our room was 203 and the air unit did not cool the room at all, ended up calling the front desk at 1030pm and expressing our concerns she offered to send someone up, but after explaining that it has only gotten hotter as the day has gone on nothing was done. The unit would shut off after running for a few minutes so would have to keep getting up through the night for it to atleast run some what of air. The shower was not properly clean, had hair in floor of shower. Around inner bottom of the shower has mold, there was NO HOT WATER AT ALL. Went down the day of check out no hot breakfast and No coffee unless you wanted to order from there fake starbucks. Couldnt go off from what board of drinks where listed. They hold $20 per person of money upon time of check in for items spent at the bistro. Which is fine, but offer more items with fresher items and not bag eggs. Parking was great 24 hour security if parked on side of building.

10

Jolene

Nov 12, 2024

·

Stayed 1 night

Great clean safe hotel in center of St. Louis. Would stay again.

6

Stephanie

Sep 1, 2025

·

Stayed 2 nights

Overall, it’s not a bad property. The website states there’s a pool and a hot tub, but that is not true. Also, they don’t put any type of garbage bags in the trash bins which is unsanitary. And I’m not sure why no one came to collect our used towels and bring fresh. My next visit to St. Louis I will probably not stay at this property again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious, with strong showers and some city views. Downsides include occasional street or aircraft noise and a dated feel in spots.

Related guest reviews

6

Karen

May 4, 2025

·

Stayed 1 night

Property is old and needs to be refurbished and modernized. Staff was friendly and helpful.

8

LaDonna

Jan 20, 2024

·

Stayed 1 night

Great room, very comfortable! Amazing shower; temperature and strength. Easily accessible from the activity I had planned. I felt safe. Only drawback was that I think I heard every plane/helicopter fly over, I’m just not used to that.

6

Roger

Nov 18, 2024

·

Stayed 1 night

Room was nice and clean. When paying $150 for a room, should not have to pay another $18 to park. Says free WIFI but you have to sign up for their membership to use it. Never did get the "free" WIFI to work. None of this was mentioned beforehand when making reservation.

10

Sherry

Sep 8, 2025

·

Stayed 2 nights

The hotel was great and the customer service was outstanding! Just a couple of suggestions: there were no trash bags in trash cans, no bag for laundry and the biggest suggestion MICROWAVE IN THE ROOMS!! Went to an event and by the time we made it back to hotel there was no way to heat up leftovers from lunch and nothing open to order from. Just suggestions, but a beautiful property!!

10

Terence

Aug 24, 2024

·

Stayed 3 nights

Great view of the Union Station Ferris Wheel and Arch in the distance. Staff was super friendly and helpful

10

carla

Apr 14, 2023

·

Stayed 1 night

Rooms are spacious and comfortable beds

8

Oscar

Aug 29, 2025

·

Stayed 2 nights

The only issue we had was that the liquid soap container was empty. Other than that everything else was great! Beds were very comfortable, temperature perfect, service at restaurant was great, room service very good, free parking close to entrance, request for late was accepted, etc

6

Jeannette

Feb 20, 2024

·

Stayed 2 nights

The bed was very uncomfortable. No sleeping in for us on this trip.

10

Vincent

Oct 16, 2024

·

Stayed 1 night

The room was very nice and had a great view east, toward downtown with Arch, the Union Station Ferris Wheel, and other sights to behold. Shower in the room was amazing, if you like hot, high-pressure showers.

8

Ryan

May 12, 2024

·

Stayed 2 nights

Check in was ok. The lady behind the desk was not overly welcoming, but was kind enough. She did ask if we had a vehicle and provided parking pass. She neglected to advise us parking was $15 a night. The cost was not an issue, but communication would have been appreciated. We got into the room and there was an empty cigarette pack in the trashcan. Again, not overly concerning, but disappointing. The room itself was nice, but there were a considerable amount of noise from sirens. The air conditioning did not allow you to control the fan in the room. I prefer to have the fan running at all times for the ambient noise, but it would only run for about 30 minutes and then turn back on 30 or so minutes later. This feels like an old hotel that was given a makeover. As we were leaving, we passed a young lady wearing a room cleaners outfit who walked passed up reading a paper. She nearly ran into my wife and we both recognized a heavy marijuana smell. Again, not a deal breaker, but disappointing. I’d stay here again, but there were a number of frustrations.

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Service

Staff are frequently described as friendly, helpful, and accommodating. Some guests experienced communication issues, reluctance to deliver items, long bistro waits, and rooms not ready at check-in.

Related guest reviews

10

Stephanie

Aug 2, 2025

·

Stayed 1 night

All the staff, as soon as we walked in the door, was friendly and helpful. The person checking us in asked us about what we were doing and our travel. I thought that was super nice. The room was everything we needed for our one night stay. This was our 2nd or 3rd time staying at this hotel. This time there wasn't any fruit in the water in the lobby but we will look over that. 😀 my kids loved the fruit in the water the last time we stayed. Our room was away from any noise and the black put curtains were great the modning after our concert.

10

Martin

May 10, 2023

·

Stayed 2 nights

Great stay, incredibly accommodating as i lost my wallet my first night. They let me stay even though I did not have my ID or credit card. I was lucky enough that someone returned my wallet to me and I could then give the clerk my info she needed. Went above and beyond to ensure I had a roof over my head that night.

6

James

Mar 20, 2023

·

Stayed 1 night

Staff not friendly. Nobody returned calls.

4

John

Jul 8, 2023

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Stayed 1 night

Everything was great but the check in. Got there at 4:30 to go to a concert and no rooms ready. Tough to be from out of the area and pay hundreds of dollars for seats at a concert and had no where to get ready to go the concert.

8

Julie

Jul 3, 2023

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Stayed 1 night

The gentleman that checked us in was wonderful!!! He was so friendly and helpful in directing us around downtown St. Louis and answering all of our questions about restaurants, Uber, and safety. We will definitely stay here again when visiting St. Louis.

10

Tricia

Aug 19, 2025

·

Stayed 2 nights

Amazing staff very helpful and friendly

10

Cynthia

Feb 19, 2024

·

Stayed 1 night

There is nothing that we did not like about our stay. The staff particularly Mary and Bridget at the front desk were fabulous. I highly recommend this hotel.

2

Lois

Sep 22, 2025

·

Stayed 2 nights

Despite how expensive the room was for two nights, they only provide cleaning service every other day ; when I called down to ask about extra towels and coffee they said well if you want them come down and get them we don’t deliver. I felt like I was at a hostel and a kid. I went downstairs to retrieve the clean towels and coffee, and the towels weren’t folded just kind of wrapped around each other and trying to carry it upstairs by myself four towels, and four coffees plus cups was most inconvenient and I looked like I was doing the maid service. I don’t understand when you charge that much money for a hotel room why you can’t provide some level of service. You pay an exorbitant amount for a hotel room plus you must pay for parking as well. When we checked in we had to go to five rooms before they could let us in because they were changing the key locks; the management weren’t at all helpful. It’s like it was an imposition because the keys wouldn’t work on our room.

8

Ryan

May 12, 2024

·

Stayed 2 nights

Check in was ok. The lady behind the desk was not overly welcoming, but was kind enough. She did ask if we had a vehicle and provided parking pass. She neglected to advise us parking was $15 a night. The cost was not an issue, but communication would have been appreciated. We got into the room and there was an empty cigarette pack in the trashcan. Again, not overly concerning, but disappointing. The room itself was nice, but there were a considerable amount of noise from sirens. The air conditioning did not allow you to control the fan in the room. I prefer to have the fan running at all times for the ambient noise, but it would only run for about 30 minutes and then turn back on 30 or so minutes later. This feels like an old hotel that was given a makeover. As we were leaving, we passed a young lady wearing a room cleaners outfit who walked passed up reading a paper. She nearly ran into my wife and we both recognized a heavy marijuana smell. Again, not a deal breaker, but disappointing. I’d stay here again, but there were a number of frustrations.

10

Tylar

Jun 5, 2025

·

Stayed 2 nights

Top tier customer service . Courtyard for sitting is relaxing and beautiful . Will be visiting again soon

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Location

Convenient for downtown attractions including Union Station, the soccer and hockey venues, and highway access; many guests walked to events. Construction and event traffic occasionally complicate access and parking.

Related guest reviews

8

Dalton

Aug 1, 2024

·

Stayed 2 nights

Friendly staff. Rooms as advertised and good location.

10

Kaylynn

Jul 9, 2023

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Stayed 1 night

We loved that this hotel is close to everything downtown! We spent the whole day walking around and sight seeing! The union station was so much fun!

10

Cheri

Aug 4, 2024

·

Stayed 2 nights

Friendly staff and easily accessible to our conference at SLU. I would stay here again!

8

Caitlin

Oct 23, 2023

·

Stayed 2 nights

Very nice & helpful staff. We were able to walk to the NHL game and not have to deal with the busy traffic. Would stay here again! :)

10

Enrique

May 11, 2025

·

Stayed 1 night

Location was perfect, walking distance to ballpark village, enterprise center, and STL FC stadium. Very clean and gym is great.

10

Mark

Jul 14, 2024

·

Stayed 3 nights

Stayed here to attend a nearby meeting. Overall, nice play to stay. Did not eat there but coffee was good but pricey.

10

Jamie

May 13, 2025

·

Stayed 1 night

Great location and friendly staff

10

Carla

Jun 15, 2025

·

Stayed 2 nights

Nothing to do with the property itself. The city is doing street improvements in the area which limits access to safe walking. We were there 2 years ago and the construction was going on then so I would have thought that the sidewalks would be open by now. Again I have no complaints about the property and will stay there again when I have the need to be in that area.

10

BONNIE

May 20, 2024

·

Stayed 4 nights

Easy access to different parts of the city.

10

Jolene

Nov 12, 2024

·

Stayed 1 night

Great clean safe hotel in center of St. Louis. Would stay again.

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Dining

On-site bistro/Starbucks serves decent food and coffee but breakfast is not included and prices can be high; menu and hours are limited. A few guests reported long waits.

Related guest reviews

10

Roland

Nov 1, 2023

·

Stayed 2 nights

Great location - close to the Union Train Station where my event was located. Very clean hotel, staff was great. Limited menu but just perfect for a quick 2 night biz trip. My room on 4th floor seemed to have a slight ant problem but these things don't bother me too much.

10

Hossein

Oct 19, 2025

·

Stayed 1 night

Everything was great, just no breakfast which isn’t that important, but there is a cafe that substitutes that.

10

Roy

Jul 12, 2024

·

Stayed 1 night

Easy access all the eay aroud, But a little on the expensive side on food and beverages.

10

Heidi

Aug 1, 2023

·

Stayed 2 nights

This hotel was in a great location right off of the Interstate. It was nice to have a Starbucks and breakfast foods available until 11am

8

Esther

Jun 3, 2023

·

Stayed 1 night

Hotel is clean and everything worked properly. Walkable to Gateway Arch. Sofa bed was great for our grown kids! They mentioned how comfy it was after waking up. We didnt know breakfast wasn’t included. The usual ‘breakfast is included’ was an extra charge and we were bot told. I asked Staff for 4 towels prior to check in and our room had 3 towels. My husband washed and dried with a handtowel. We do not like to call for extra towels after midnight arrival.

8

Oscar

Aug 29, 2025

·

Stayed 2 nights

The only issue we had was that the liquid soap container was empty. Other than that everything else was great! Beds were very comfortable, temperature perfect, service at restaurant was great, room service very good, free parking close to entrance, request for late was accepted, etc

10

Mark

Jul 14, 2024

·

Stayed 3 nights

Stayed here to attend a nearby meeting. Overall, nice play to stay. Did not eat there but coffee was good but pricey.

10

Chastity

Aug 5, 2024

·

Stayed 2 nights

4I liked everything about the stay, but thought breakfast was a bit pricey at $43 for one person including tip.

6

Donna

Apr 25, 2023

·

Stayed 1 night

We were told there was a continental breakfast provided. However there was only Starbucks for purchase

8

Anita

Jun 16, 2025

·

Stayed 1 night

Clean and friendly staff. Restaurant wait was quite a wait. Seems like they should have been better prepared for a busy weekend staffing wise but only stayed one night. It was fine.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$151
February	$177
March	$200
April	$194
May	$171
June	$192
July	$175
August	$151
September	$168
October	$145
November	$172
December	$135

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $158	15	16 $255	17 $226	18 $177	19 $228
20 $140	21 $137	22 $326	23	24 $312	25 $188	26 $167
27 $134	28 $155	29 $203	30 $198

Su	Mo	Tu	We	Th	Fr	Sa
				1 $166	2 $140	3 $134
4 $134	5 $134	6 $134	7 $134	8 $134	9 $265	10 $246
11 $129	12 $134	13 $134	14 $134	15 $134	16 $162	17 $162
18 $135	19 $135	20 $135	21 $135	22 $135	23 $183	24 $187
25 $135	26 $151	27 $134	28 $135	29 $135	30 $166	31 $135

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed with Sofa Bed

Room, 2 Double Beds (Mobility Hearing Accessible, Tub)

Room, 2 Double Beds (Mobility Hearing Access, Roll-In Shower)

Room, 2 Double Beds

Suite, 1 Bedroom

Room, 2 Double Beds (Hearing Accessible)

Suite, 1 Bedroom with 2 Double Beds and a Pull Out Sofa Sleeper

Suite, 1 Bedroom (Mobility Accessible, Tub)

Room, 1 King Bed with Sofa Bed (Hearing Accessible)

Room, 1 King Bed with Sofa Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

Suite, 1 Bedroom (Hearing Accessible)

Room, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Courtyard by Marriott St. Louis Downtown West

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Prices for upcoming dates