Comfort Inn Elizabeth City near University

The elevator was broken. Originally we were on the 4th floor but they moved us to the 3rd floor. My family member had an outpatient surgical procedure in the area. Having to take the steps after the procedure was a nuisance. The hotel should let potential guests know the elevator is out of service before we book the property. I liked everything thing else about the hotel.

Everything was okay but the parking lot when it rains it floods. The hair dryer in room 200 did not work and lamp beside the bed with outlets on it the outlet did not work Breakfast was good and personel was sweet.

Parking lot is scary and poorly lit, with a bunch of puddles. Place is decent inside.

Upon arrival the parking lot was flooded (see pictures). I was towing my Jeep and had no where I could park that wasn't 6" deep in water. I know my personal case (towing) is rare, but be forewarned if you are and it's been raining, parking is going to be a challenge. I requested a refund since the accommodations wouldn't work for my situation and was told they couldn't because I "booked through a third party" (Hotels.com). I ended up eating the cost of the room and went to another hotel.

Elevator was down, without repair in sight for 3-5 weeks, as per front desk. Staff graciously placed me on the lowest available floor (second) since I am 73 yo. The stairwell was in much need of cleaning. Old dried coffee stains, etc on every step and landing. Breakfast offering was limited and packaged pastries were stale. I would not stay there again, especially since the bill totaled more than $160.

Elevator was out of service wasnt made a where of issue until check in. Bathroom are dated had rust etc

No parking and had water over my ankles from all the rain. Had breakfast options and was quiet.

Could not use pool due to garbage odor. Pungent and pool did not appear clean. Tub area had mold around grab bar in tub. Staff were nice and accommodating and the room was clean

The parking lot was crowded, with limited options. The elevator was not working, and the stairway to the third floor was dirty with dried mud. The eggs and sausage for breakfast were good, and the coffee was hot.

The staff was very friendly and helpful. The gym could use more and better workout equipment. Overall I will rate this hotel an 4.5. And highly recommend for an overnight stay.

Spent one night here on the way to vacation. Room was clean and staff was great.

Hotel was nice and clean. Easy to find.

Woke up covered in bed bug bites from head to toe. Extremely horrible experience!

Rooms were not clean

We had a wonderful day. It was very clean nice and the staff was very friendly. The breakfast was really good.

While we were a little bit unsure about the area (seemed a bit sketchy), the place was clean inside, staff was super nice, breakfast was good and it was overall a good stay. We forgot a cell phone in the room and they called us and held on to it for a couple days until we were able to get it.

I don’t often write reviews, but my experience was so bad that it warrants one. My room was dirty. The A/C unit in the room was a through-the-wall type. Apparently it was not sealed well to the outside as there were bugs, both dead and alive, on the floor around the unit and elsewhere about the room. The bathroom had hair throughout on my arrival. It was not well cleaned to say the least. The smell outside on my final day/night was horrible (think dead animal mixed with dirty diapers). The window unit pulled this nasty air into the room and it smelled just as the outside did. I ended up leaving a night early as it was unbearable. I complained to the front desk, but received only a half hearted obligatory “sorry” from one of the three people behind the desk. I will never come back and advise others against staying here. There certainly is no “Comfort” to be had at this hotel.

The receptionist showed AMAZING EXCELLENT SERVICE when I checked in, once I arrived to my room and went to the bathroom to shower I looked up at the bathroom ceiling and it was covered with mold, there is no way possible that this could not have been reported or gone unnoticed by the cleaning staff their. I called the young lady who was working the front desk, she immediately went in action to take care of the situation, she came up with keys to another room and to also inspect the room I was in and the new room she was placing me into. The bathroom in the new room did not have the presence of black mold, but many brown water spots that were present. There is obviously a terrible issue with the ventilation of the rooms. The issue needs correcting before someone gets sick

Spots on carpets, spots on curtains, dirt in bathroom. Yellow spots on the ceiling… not worth almost $200 a night!

We had a great stay. Clean, quiet and comfortable! Would recommend

Good service. Older hotel. Had a problem with several plugs in the room not working. Internet went out for more than 24 hours.

The noise from the hallway and rooms around my room loud enough to wake me up, several times

The hotel was clean. Staff was friendly. Limited parking for the hotel. Very little water pressure in thr shower. It was okay, though i hsve stayed in alot better Comfort Inns.

Staff were pleasant and helpful. Very surprised there were no towel racks in the bathroom. And the heating/air did not seem to function correctly. Kept blowing out hot air when we turned it way down.

Room was ok but nothing special. Had to move the bed to find electrical outlet for CPAP machine. Very poor lighting. Had to find the switch on cord to turn on lamp. Need a bright light bulb instead of poor low wattage maybe. Didn’t get a good nights sleep since fire alarm went off at 3 am due to delivery service of breakfast smoked oven up. Glad this was only a one night stay.

The quality of the place is not worth $120 per night but is rather in $90/night range. Old and dirty carpets, outdated interiors and room equipment (no USB ports)

Older hotel. Room smelled, AC couldn’t keep up, water was a greenish yellow color. Common areas were nice and staff was very friendly. Great location. Would definitely pay more and stay elsewhere next time.

The breakfast was good. The room was clean, but outdated furniture. Very poor water pressure in the shower, I didn't wash my hair because i was afraid i couldn't get it rinsed out.

Very nice staff and they worked hard. The room was in pretty good shape. The internet was almost non-existent. It could not be used for work purposes. Parking was kinda tight.

Room was clean, but there was a big dip in the mattress.

We have a large project in Elizabeth City and frequently book rooms for our installation crews at this location. When needing to add an extra night at the last minute, George and Amber were extremely accommodating and offered outstanding customer service! Our guys prefer this hotel to others in the area.

The fresh baked cookies daily were awesome! Breakfast was also a plus..but the very kind and welcoming staff made it a comforting experience. Definitely coming back here.

All the staff are awesome! They treat you like family and close friends! Its safe there! Very clean, neat, tidy, and plenty of whatever you need! The beds sleep awesomely! The refrigerators, microwaves, and so on are in excellent shape and great working order and quality! I haven’t tried the breakfast yet but im sure that’s awesome also! The standards are excellent! And the price is reasonable! Just awesome!!!

The front desk ladies, Meghan and amber were fantastic. Meghan made fresh cookies which were amazing and was generally, nice helpful and just an awesome person. Amber was nice, helpful and the same an awesome person. If I ever go back to Elizabeth city NC I will stay at this hotel.

Staff was extremely friendly, would stay here again in a heartbeat. Very welcoming. :)

Staff was very helpful and friendly

A coworker and myself stayed here for a week long business trip. Everything aboit our stay was great. The breakfast was good every morning and there were choices for whatever we wanted that morning. We had a clean room and bathroom every evening when we came back from working. The staff was helpful and friendly.

Would never stay here again. Not a safe area. Right beside a 7-11 that has a lot of crazies walking and hanging around. People asking for money. On top of that the staff was rude and unhelpful.

Arrived earlier than expected after a very long overnight drive and inquired about a possible early check in. At first they were unsure if they could accommodate. I said “no problem, I understood”, took my phone number and said they would call as soon as they had a room available. We left to get food and before reaching our restaurant I received a call saying they had a room cleaned and ready for us. Room was very clean and comfortable, the establishment quiet and there were no foul odors. Housekeeping was AWESOME. We left after the first nights stay in a hurry to get to an event, we left the room in a disarray while trying to get ready. Housekeeping came in and straightened everything without “messing” with our stuff too much, just neatly moved it to make the beds and clean the surfaces. 10 stars for housekeeping! Breakfast was fine, waffles, cereal, fruit, bacon, eggs and other odds and ends, there was a gentleman there the whole time that kept EVERY table and station clean even after my granddaughter threw her eggs on the floor under her high chair. The staff were incredibly friendly and accommodating. We will be visiting Elizabeth City a lot more now that my family has moved there. The Comfort Inn will be our new spot. Very close to family and priced right for a very comfortable stay.

The staff was polite however neglected to tell us that the elevator was not working and placed me and my family on the 4th floor with luggage

Easy to get to dining options on the waterfront

The hotel was clean, quiet, and safe. Several places to eat nearby and it was a five-minute drive to the waterfront. Perfect place for an overnight stay on a business trip.

The room was very clean, bed and pillows were good. Tv worked great. Bathroom was good. For a little dated property the only things that were negatives were it was a little noisy and there are some sketchy folks wandering around the property. But the hotel does do a good job of trying to police it and warns you not to open the doors for people wanting in. The location worked great for us, easy walk to downtown. Bottom line, I would stay here again.

The Comfort Inn Elizabeth City, near University is a great place to stay! You're local to the town as well as easy access if you're heading to VA Beach or the OB.

Near my shopping stores

While we were a little bit unsure about the area (seemed a bit sketchy), the place was clean inside, staff was super nice, breakfast was good and it was overall a good stay. We forgot a cell phone in the room and they called us and held on to it for a couple days until we were able to get it.

Good location in middle of town, easy access to major highways and to the waterfront

The staff was super nice, the room was nice, it was convenient to all the fun stuff.

Would never stay here again. Not a safe area. Right beside a 7-11 that has a lot of crazies walking and hanging around. People asking for money. On top of that the staff was rude and unhelpful.

This place was perfect for my daughter and I travelling to the outer banks

The fresh baked cookies daily were awesome! Breakfast was also a plus..but the very kind and welcoming staff made it a comforting experience. Definitely coming back here.

The room was clean and spacious. Comfortable and quiet stay with no complaints. The continental breakfast was OK as expected.

Great place for a low rate. Nothing fancy, good breakfast.

Elevator was down, without repair in sight for 3-5 weeks, as per front desk. Staff graciously placed me on the lowest available floor (second) since I am 73 yo. The stairwell was in much need of cleaning. Old dried coffee stains, etc on every step and landing. Breakfast offering was limited and packaged pastries were stale. I would not stay there again, especially since the bill totaled more than $160.

We had a wonderful day. It was very clean nice and the staff was very friendly. The breakfast was really good.

The staff was wonderful. The room was clean. But the hallways and the decor were awful, dirty . Breakfast wasn’t good at all. This hotel needs a remodeling!

The front desk ladies, Meghan and amber were fantastic. Meghan made fresh cookies which were amazing and was generally, nice helpful and just an awesome person. Amber was nice, helpful and the same an awesome person. If I ever go back to Elizabeth city NC I will stay at this hotel.

Only thing I didn’t like was no hot breakfast because they were remodeling

A coworker and myself stayed here for a week long business trip. Everything aboit our stay was great. The breakfast was good every morning and there were choices for whatever we wanted that morning. We had a clean room and bathroom every evening when we came back from working. The staff was helpful and friendly.

A Hot Breakfast was advertised on the Comfort Inn, and several other, websites but all that was available was coffee, juice, a muffin, and apple. One of the front desk people said that a hot breakfast "WAS NOT ADVERTISED ON THE INTERNET", but it was advertised. The other front desk people were friendly. The room was fairly clean except the curtains had brown something on them and all halls needed cleaning. I had to be moved twice since the sink did not drain in one room and the heat did not work in another room.