Comfort Inn Garner Clayton I-40

This was a quiet night before returning home from a concert. The lady at the desk was very nice. The lemon water was great. The popcorn was fresh. It was late but she was very pleasant. The room was good, clean and quiet. We rested very well. The area had e everything needed Will definitely stay there again

The WiFi could be better and the key cards kept needing to be reset

The treadmill and stationary bike did not function, the space was very small and confined. I was disappointed. Secondly, the air on the second floor was stale and musty. I’ve stayed at many other hotels in my travels and this is one I will not return.

Property was nice enough for an overnight stay. Breakfast was great with a large variety. Vending machine only accepts quarters but don’t ask the front desk to break a dollar or give change because “they don’t do that”. Room smelled heavily of smoke and AC in the room was able to stay running long enough to actually cool the room but beds were very comfortable.

The staff was amazing. The hotel was easy to find. The room was dated and in poor condition. Missing and broken tiles, mild in shower, cracks in ceiling. Had to put the AC at 60 just to cool down the room. The elevator was beyind slow. The lobby was nice and the breakfast was good.

Everything was wonderful until thr toilet almost overflowed. The day person placed the plunger outside her door. We picked it up after breakfast. She ran out of potatoes and took a long time to put more out. Lori checked us in and she was very friendly and talkative. I loved it. A little short on popcorn, not enough for two bags. The lemon water was delicious. Overall. I love a king sized bed. They're not available in the neighboring hotels. Lori gave me my rewards points. I did appreciate that.

We had a good stay but the washer machine not working was a let down. We had to go to a laundromat which was really inconvenient.

Nothing was unique. The worts hotel I have stayed. There was no one at front desk when arrival and our room had a massive water leak located on the bathroom’s sealing.

Hole in ceiling, water on floor when I arrived. Had to wait 30 plus mins to checkin. 1st room had no darkening curtain, just a sheer curtain. Then moved rooms. Next day the hotel was without water until like 5pm. It was just a mess

Fitness equipment/treadmill not working.

The hotel was clean and updated, the registration clerk was friendly and helpful with our checkin. The room was spacious and smelled clean the double Queen beds were comfortable. Complimentary breakfast had hot food with a variety of breakfast favorites. I would definitely stay here again.

Very dirty bath tub. Comforter had a stain on it

The property is conviently located next to plenty of shopping options. The hotel is very dirty. The thick layer of dust on the phone, and the amount of hair in the bed tells me that they don't clean the rooms. There were blood stains on the floor covered by bleach as well. The pillows smelled like body odor, too. The air conditioning unit barely blew out any air. Traffic by the freeway came roaring around 3am. It was very loud, I could not sleep. The dining room was pretty dirty, I didn't feel safe to eat their food. I stayed in room 223. I would not recommend for children.

Upon arrival at the hotel we noticed that the lobby smelled like fish. Got checked in and the elevator smelled of weed. Once we made in to our “Suite” the room looked as if it had not been vacuumed. Our room had a pull out couch for the boys and there was no linen for that bed. Called down and informed them of same and she dropped of a set of sheets and a blanket. She did not bring any pillows. The shower was clean and the bed was comfortable.

Disgusting. My bags are ruined because of the smell. It smells like the rug of a house that has been smoked in for 20 years. The staff was nice. I stayed in two different rooms and they both were like that. Stay away. I smelled weed and cigarettes being smoked on both floors I stayed on.

The floor was dirty... soon as we got in the room my wife saw a nat. I killed a bug crawling on the floor..the couch was dirty. The pull out mattress from the couch was nasty. Fingernail clippings were on the carpet. Just yuck..My wife actually went back home.

Was very clean, didn’t have any issues and the staff were all nice. Place seemed very safe at night.

The room, hallways, entrance were all immaculate and the staff was super friendly. Bed was comfortable.

Horrible experience, first there was no power when arrived for check in so we had to leave and wait until 8 pm. They charged my credit card once for the full stay, and then started charging daily because they voided the initial payment. This caused a lot of issues with my card. The cleaning is awful, floors are dirty and sticky all around the room and hallways.

The hallway my room was on smelled awful, musty and the carpet was soiled and buckled. The carpet in my room was soiled and there was a used teeth flossed in the corner near the air conditioner (I don’t use those things). The carpet was filthy near the baseboards. There was like toenails and dirt accumulated there. The air conditioner stopped work g the first night, in the middle of the night, so I reported this to the front desk person, Jackie. Also told her about the dirty carpet. I requested a different room and she told me they would first try to fix the air and would do a thorough room cleaning. When I returned that night (had been gone all day so they had ample time to clean the room and all), the carpet was in the same conditioner with teeth flossed still in the corner and toenails and filth still there. The air seemed to work but was intermittent throughout the night. I reported all this to Jackie the next morning when I checked out and she said house keeping tiles her the room was clean. That was a lie! I also got charged an extra fee equivalent to a night’s stay. Was told that was an “authorization charge” that should be reversed in 24-48 hours. It better be!!! This was the only hotel that showed up for this area when I did a google search for it but there are 3 other, better loookong hotels right next door! DO NOT STAY HERE!!! Awful place! I tried to post pics but not allowed on this review platform.

The hotel was clean and updated, the registration clerk was friendly and helpful with our checkin. The room was spacious and smelled clean the double Queen beds were comfortable. Complimentary breakfast had hot food with a variety of breakfast favorites. I would definitely stay here again.

The only thing I can think of was that the water pressure was really low. No particular time, both morning and night time. The television had a huge selection of stations to view. The breakfast bar was typical but sufficient. I've stayed there twice and would stay again.

A bit noisy, being right off the freeway. A lot of construction noise, also. It was said to be going on for a long time.

The rooms are comfortable. Ample room and a nice chair with footrest to relax.

Toilet not working when we arrived. Coffee cold. Limited breakfast selections. Paper thin walls. Heard TV most of the night from next door guest.

The staff was amazing. The hotel was easy to find. The room was dated and in poor condition. Missing and broken tiles, mild in shower, cracks in ceiling. Had to put the AC at 60 just to cool down the room. The elevator was beyind slow. The lobby was nice and the breakfast was good.

Nice rooms. Comfy bed. Slept like babies. Good breakfast. Easy access to main roads. That said, there was city noises like sirens. But that is the trade off. We were pleased with the place.

The room configuration was odd and bathroom sink was in the hall. Overall, the Inn needs a makeover, new carpet or remove carpet. Place looked dark inside.

Beds are very nice. Surprisingly comfortable room and atmosphere.

The room was not inviting. There was a street light shining into the window. The air conditioning was not working properly. The breakfast was not what was expected. I requested a tub which I didn't get. No shower gel and no sugar for the coffee in the room.

Great customer service. Ms. Lori was a delight to talk to. Will be staying here again!!

Early check in 1:30 pm was not granted although the property appeared to be pretty empty. Front desk agent was rather rough around the edges. Came back to check in after 3:00 Matos was great.

The hotel manager, Mr. Matos is the most professional and caring agent I have ever encountered. His attention to every detail of your stay makes you feel like you are family.

Consuela at the front desk is awesome. Friendly and knowledgeable. Great personality.

When we checked in, we were greeted by a cockroach. The next day, I asked housekeeping to remove our breakfast trash to avoid critters. When we came back later that night, the trash was still there. Attempted to get a cup of coffee the next morning and it was ice cold signifying that the coffee was old. Requested to talk to a manager twice and never received a call or email. The general manager emailed me after I submitted a review and refuted my concerns versus apologizing and taking accountability. We will not book this hotel again.

From beginning to end, it was all good. Lori was Bert knowledgeable and friendly

Stayed here to visit family in NC and it was great. The staff were very friendly and check in/out was seamless.

A very uncomfortable bed and a totally boring breakfast selection compounded by the inability to ever find anyone at the front desk and the need to beg for towels on a daily basis, lead me to say that I won't choose this hotel again.

The women at the front desk were very efficient and friendly.

When I tried to check in a little early, 2:45pm , I explained to her that I drove 6 hours to get there, she said absolutely no check ins before 4 pm. But then she said maybe at the earliest 3 pm something would be available, maybe. I was not going to stand there for 15-20 minutes to see if one was available. So I left and came back later and had a nice gentleman check us in Was assigned one room, toilet did not work. There was a plunger already next to it so I assumed there was a previous issue. Went to another room, the ceiling had some kind of “splatter”. There were spots on all walls. The shade was torn and didn’t cover the entire window

Extensive construction in area around hotel.

Liked that it’s to places I needed to be.

Convenient to highway and close to venue we visiting

A bit noisy, being right off the freeway. A lot of construction noise, also. It was said to be going on for a long time.

Above basic hotel in good area, was quiet and several restaurants in area.

Convenient location

We stayed overnight on Christmas. They gave us each a complimentary bottle of water with a cookie. No complaints about the hotel or service. Clean, quiet, decent breakfast, good value, comfortable beds. Only complaint is there could be better signage to direct you to how to get there once you are on the road it is located.

There is a big problem with this hotel. There are two Comfort hotels in the area. The name of each hotel is so similar that we ended up with reservations a 25 minute drive from the place we were visiting rather than the expected 8 minutes. I was very upset when I arrived at a hotel thinking I had a room only to be told I was at the wrong location.

It was affordable and close to many restaurants and convenience stores. Parking was slim but not a problem. I would stay there again.

safe and quiet

The hotel was clean and updated, the registration clerk was friendly and helpful with our checkin. The room was spacious and smelled clean the double Queen beds were comfortable. Complimentary breakfast had hot food with a variety of breakfast favorites. I would definitely stay here again.

Very clean and quiet. Ms Lori is a gem. Thank you for the friendly service. The breakfast is always great!

Cleaniness issue in bathroom in tub. Breakfast needs improvement.

Toilet not working when we arrived. Coffee cold. Limited breakfast selections. Paper thin walls. Heard TV most of the night from next door guest.

Everything was wonderful until thr toilet almost overflowed. The day person placed the plunger outside her door. We picked it up after breakfast. She ran out of potatoes and took a long time to put more out. Lori checked us in and she was very friendly and talkative. I loved it. A little short on popcorn, not enough for two bags. The lemon water was delicious. Overall. I love a king sized bed. They're not available in the neighboring hotels. Lori gave me my rewards points. I did appreciate that.

The employee (Matis I think was his name) that checked us in went out of his way to make sure we were happy with our room. The room was clean, the bed was comfortable and they offer a nice breakfast. The ac worked really well. It’s in a convenient location. The hotel is older and could use some updating however you’re not paying 300 a night so complaining about that is crazy to me. It exceeded my expectations.

The room was very small the bathroom so dirty not variety option breakfast

A very uncomfortable bed and a totally boring breakfast selection compounded by the inability to ever find anyone at the front desk and the need to beg for towels on a daily basis, lead me to say that I won't choose this hotel again.

Very nice property. Room was clean and updated. Hotel breakfast was very nice. Highly recommended

We enjoyed our stay with easy check in ! As mentioned on site , accurate holding fees ! The rooms were clean , shower was amazing and the staff had great hospitality! Continental breakfast was a plus !