Baymont by Wyndham Lumberton NC

Pool was drained Property was filthy Smoke detector was unplugged and laying on the tv stand Parking was so far away from the rooms Horrible.

When i walked into room 218 the first thing i saw was roaches. Luckly no bed bugs as im allergic to them. The shower/bath tub, the stopper wasnt working and when it did it drained slow. The toilet was very loose. Not taking about the toilet seat, the whole thing was loose. The coffee machine they provided in the room wasnt working. The eye peep hole had pink mold in it and i didnt know till looked out the eye peep and when i did it burned my eye. I did have a good sleep tho, because the bed and pillows were super comfortable. There was a hole at the bottom of the door that was big enough for a large rat to come in. Under the chair beside the bed was a dog turd infused in the wood. The smoke alarm wasnt on the wall and speaking of alarms, on my 2nd morning here the fire alarm went off at 7:30am not sure if it was kids messing around or a test but no warning no fire no nothing. Staff was kind. Room service knocked when the do not disturb sign was on the door but when it wasnt on the door they walked right on by without a care in the world. I had to flag them down to get some necessities. The pool was out of commission looked like to be months because there were grass growing through the cracks in the concrete, and it was green and nasty. Overall, i wouldnt suggest coming here unless you absolutely have to. Cheap for a reason. Also, i almost fell on the top stairs when going down several times because of a gap right before the top step when going down from the 2nd floor to 1st.

Old & run-down hotel. Ice machines did not work. Very noisy neighbors. Breakfast was non-existent. Would not recommend. Clerk called early in the morning because previous tenant had left personal care products in the bathroom.

I am one who loves to read and hates giving reviews. After arrival I always look forward to an ice cold drink. Not one ice machine was working at the hotel. Woke up in the morning and started to pack the car when I got locked out of the room. After fighting with the front desk for 20 minutes I was finally able to retrieve my belongings. Finally, the breakfast room was a 100 degrees with just cereal. To charge me for that room is criminal. Stay the heck away from this place.

The exterior was not the best, the pool had about 2 inches of brown water in it with garbage floating in it! The first room they gave me was not cleaned from the previous guest! They gave me a second room and the key didn't work. I asked for a refund and they refused! They then gave me a third room which was ok! After being on the road for hours this experience was very trying! WOULD NOT RECOMMEND!

The price was inexpensive and the room was nice as shown in the picture. However the outside of the property was dirty and need of paint. The pool was empty and filled with dirty water, the walkways were dirty with peeling paint and cigarette butts. I'm pretty sure there were people living at this hotel which was not an issue but you should know. The property was well lit but there seemed to be a lot of action there on the Friday I stayed. And adjacent hotel also seemed to be worse and housing residents. I say spend the extra $ and stay at a better hotel in the area. Thank me later

The staff was great and the parking close to my room was excellent 👍👍

Easy parking

Breakfast bar was mostly empty. Morning attendant spent the time we were there on the phone. Coffee was old and undrinkable. Garbage cans around outside were full and spilling all over the ground. Pool had green water and basically empty. You get what you pay for and this booking was half the cost of others in the area.

Just to clarify, I went to this property because of price. Never again initially walking in an older couple wanted a refund because their toilet wasn’t even attached to the floor. I should’ve followed. I requested a bottom floor room facing a certain side because my trailer was parked there. She gave me top floor, the key didn’t work anyway, so I had to go back and she stated there was nothing on the bottom floor (that should’ve been communicated initially). Got to the room. The AC unit was so loud. The fan was rubbing against something inside overall it was pretty clean. The bathtub needed some attention. The pattern that they had on the ceiling, the plaster dripped into the bathtub and nobody bothered to clean it. It was all over and since it was wet, it will transfer on you as you bathe. It’s July, the pool was drained And disgusting. There were people walking around without shirts. This looks like a motel that people live in. I told my young children not to touch the handrails cause they were so disgustingly dirty. Would not recommend

This was the dirtiest place I’ve ever stayed. The refrigerator was had mold, the bathtub and towels were badly stained, there were beer caps near the microwave, a toilet paper roll left on the floor, and the floor looked like it hadn’t been swept in ages. To top it off, the paint was peeling off the walls.

Dirty bedding, dirty floors and dirty bathroom - pubic hairs around toilet, scum around bathtub

The location was GREAT. Right off the interstate. Easy to get to. Check in was great. They sent a link and I finished check in online before we got there. I showed my ID and they handed me a key. Easy peasy. HOWEVER, the room was not clean. It smelled like cigarette smoke despite the fact that it was non smoking room. We were greeted by roaches in the room and bathroom. The bathroom floor looked like it had not been swept in ages. Spider webs in the corners. There was a dead fly under my pillow. There were food crumbs under the blankets. It was not a pleasant visit and we didn't stay long...10/10 will not recommend this hotel to ANYONE!

Walls were disgustingly dirty, there was mold coming through the ceiling in the bathroom and also along the wall above the shower. The floor was covered in dirt. We spotted at least 10 German roaches. Back of door was covered in dirt and grime. Fridge had a horrible smell.

The room was dirty, there was hair around the toilet seat, soap scum in the shower, old toothpaste in the sink. The bed sheet and towels were stained.

I would like to have my money back. Sent me first to a room that wasn't clean so I had to walk all the way back to the office. Then the room I got was dirty. An noise an I just am not happy

The room had poor service at the front desk and horrid cleanliness. The rooms had mold, cobwebs, cockroaches, and spiders. There was a strong and lingering cigarette smoke smell in the rooms and could not be stayed in for the night.

Bathroom had mold on floor behind door. Easy fix.

Roaches, dusty and dirty . Never again

The room was dirty. my socks got so dirty that I have to throw them away after walking on that dirty floor in room 124. The bathroom was most disgusting. Tub was slippery. The shower curtain was so nasty that I felt dirty after taking a shower. Flies in the room that I could not get rid of. It was the worst experience in a hotel room ever. There was a smell of cigarettes, or weed or something bad. I left the hotel after one night. I was supposed to stay two nights. I am looking for my refund. The doors and out side ground were filthy dirty. Please do better. The health department would close you guys down if they knew what was happening there. Is this an extended stay hotel for people who are displaced? It doesn't seem like a place for vacationers. NO POOL. AWFUL STAY

Our family just stopped for a night’s sleep. The king sized bed was comfortable and we got a good nights sleep. The room was clean but the walls looked dirty and needed painting. The lobby had big fans as the air conditioning wasn’t working there. Over all it was ok for the money.

Door to room was damaged- let light in from the bottom and wouldn’t lock internally. Walls stained, overpowering smell of chemical cleaning solution.

The internet kept going out, and the room had no shower curtain

This hotel is one up from hotel of last resort. Be prepared for bugs and things that don't work. My room had no working TV, no coffee pot and no shower curtain.

Check in was ok. I talked with the desk clerk about an email I received before arriving telling me the hotel needed 50 bucks to be held to cover any damages I might cause. That was irritating. I'm well beyond the rock star age of trashing hotel rooms...and I never was a rock star! The room was relatively clean and the bed was comfortable. The bad was a heater (30 degree nights) that sounded like someone inside was pounding it with a hammer every time it kicked on! There was a good inch gap under the door that I ended up placing a rolled up towel against to lower the draft. The breakfast area was clean, the clerks were friendly and helpful. I wouldn't be afraid to stay there again...in the summertime.

Although the pictures look nice, this place feels like a slum hole. There was something underhanded going down in the next room when we checked in, judging from the glares I got from the lookout guy. A homeless person came to the door begging for money as soon as we got to the room to start unloading the car. The door doesn’t align well enough to lock the deadbolt. The bedsheets have stains on them. There was no shower curtain nor hot water at the sink. The front desk didn’t have any replacement shower curtains either. There’s no pillowcases on the pillows and the place overall just doesn’t feel safe. The orange juice at the breakfast counter tasted like they forgot to add the water to the concentrate solution. Last night at check-in, there were still remnants of the morning’s waffle mix still slopped across the counter and waffle iron.

Door had to be slammed to shut. Then took two of us to open it. Water was seeping through the floor. This is the second time we’ve stayed there and both times I wish I would’ve just left.

Hot water doesn’t really work.

The only thing I found wrong was it was loud because of the street and the door needed to be fixed. The cleanliness was great and the bed was comfortable.

I like the room other than the lights kept flickering off and on like there was a short in the wiring

Very rude front desk staff and owner

Steve was great in getting everyone check in and comfortable on an exceptionally busy night. He was courteous and kind to everyone despite the amount of people needing his attention.

I didn't like the management. He was very rude and unprofessional. He would not switch my room and had several rooms he could have switched too. He act like just because I went through a third party to book it that it didn't matter. The room 136 he assigned me to was disgusting it had hairs under the covers and stains on the sheets the the bathroom tub had dirty rings around it so I asked me to have someone clean the room and change the beds and an hour went by still nothing I was so tired and angry They didn't even have a phone so I could do each time I had to walk up to the office because my cell would get a busy sign so I said I want to change rooms bc I'm tired and need some rest the reason for me coming in the first place but he got mad and told me his will refund my money back to be because he was not changing no room out and I said why because I want to rest and be comfortable in a clean environment and he said you just get refund. These new owners at the location really suck and there nothing like he previous owners they don't even have suites there anymore and haven't added any water to the pool either but charge like they do. Someone from corporate needs to come visit the Lumberton NC location because they are making a bad name for Ramada Inn and some on the tenants was stripping a car in the parking lot while I was just trying to get a clean room like if it was stolen and no one said nothing about that either.

Room was great, staff welcoming and helpful

The location was GREAT. Right off the interstate. Easy to get to. Check in was great. They sent a link and I finished check in online before we got there. I showed my ID and they handed me a key. Easy peasy. HOWEVER, the room was not clean. It smelled like cigarette smoke despite the fact that it was non smoking room. We were greeted by roaches in the room and bathroom. The bathroom floor looked like it had not been swept in ages. Spider webs in the corners. There was a dead fly under my pillow. There were food crumbs under the blankets. It was not a pleasant visit and we didn't stay long...10/10 will not recommend this hotel to ANYONE!

I would never stay there again. I only received 2 towels for 4 nights, and they refused to give me more. I checked out a a day early and forfeit 1 night.

First impressions are everything and although I know this hotel isn’t built in the best neighborhood, standard cleanliness should still be a priority. When I checked in, the clerk kind of had an attitude and when I asked him for an extra key, it seemed like it was too much to do. I’m paying you money - cash on top of that - so me asking you for a an essential I need for two people shouldn’t be an issue but whatever. The room was okay except I had to call and ask for them to clean the bathroom as their was hair in the shower drain and the toilet bowl was dirty 😷 also there were random stains on the wall and idk what that is or where it came from but you can see it when you come in the room. The stains were on the far side of the bed. I will say the bed was comfy as hell and slept like a baby both nights. There aren’t any roaches or bugs so you don’t have to worry about that (room 214 is the room we had) but it could be a bit better. If you’re needing a place to stay overnight, this will work or if you need a quick place no matter the circumstances. Idk if I’ll be back again but this place is noted. They say they have breakfast but we didn’t even bother eating it.

I love how unique they are the ones who work here is hard working and listens and just great professional wise

Rude staff! Breakfast supposed to be served til 10 & was taken up @ 9:15. Called for directions and told that it was my problem not theirs to assist with directions!

The team that helped me was completely unprepared, they couldn't find my reservation, I had to call Hotels.com support and the Hotels.com agent had difficulty helping me as not even the hotel phone was working. The hotel employees, not knowing what to do, called the manager and he did not answer the calls. In short, it took me about TWO HOURS to get into the room, which unfortunately had a very strong smell of cigarettes. Finally, when it was time to charge the security deposit, the employee charged 4 different amounts from my card, which to date, two of them are still on my statement.

The location was GREAT. Right off the interstate. Easy to get to. Check in was great. They sent a link and I finished check in online before we got there. I showed my ID and they handed me a key. Easy peasy. HOWEVER, the room was not clean. It smelled like cigarette smoke despite the fact that it was non smoking room. We were greeted by roaches in the room and bathroom. The bathroom floor looked like it had not been swept in ages. Spider webs in the corners. There was a dead fly under my pillow. There were food crumbs under the blankets. It was not a pleasant visit and we didn't stay long...10/10 will not recommend this hotel to ANYONE!

Very unsafe! Put in back of property and people were parked in back hanging in their cars (not hotel guests). After they left, a white Mercedes with tinted windows kept driving in back, parking and then would leave only to come back 10-15 minutes later. We brought our entire car full of stuff into the room just in case. When the TV stopped working we knew it was a sign to get out. Only in the room for 3 hours and drove to SC and checked into a beautiful Tru by Hilton hotel that was well lit and filled with customers. I will be requesting a refund.

Driving up to the entrance felt unsafe. Once I saw the building on the outside in its run down condition and the empty parking lot I felt unsafe and found a safer place to stay. The pictures online are deceiving.

It was close to I 95 exit and restaurants.

Good location

Scariest place I’ve ever stayed. Bunch of people hanging out around the back of the motel. Husband stayed in the chair most of the night cause he was afraid someone would mess with his truck. If I had known Lumberton was the number one crime rated town in NC I never would’ve stopped

It was very quiet and surrounded by stores and restaurants.

Proximity to I-95

It’s in a nice quiet area with shopping and food nearby

The property is close to the highway. It is also close to many dining options. The front desk staff was helpful and friendly.

The beds were comfortable, the rooms were outdated and not cleaned very well. The breakfast was terrible, or the lack of breakfast i should say. There were only 4 pieces of bread, watered down waffles, no coffee. They shouldn’t say free breakfast is included if there is nothing to offer.

The whole bathroom was nasty! Hair all over the tub & toilet! Toilet seat was lose! Nothing for breakfast but a few bagels & cereal! No bread for toast! No donuts! No fresh fruits whatsoever! A couple of folded eggs & sausage in the fridge where the milk & orange juice was at to heat up yourself! The person at the counter was more interested in watching the cameras to make sure no was stealing food that wasn't there than taking my room card back! Really pathetic for a Ramada Inn! Although the the price was great! But since i stayed there i had someone tried to charge my Cash App card to purchase something from a checking company from CA! Never had this stuff happen before except when i stayed at a hotel owed by Indians! Nothing against them but! This is getting ridiculous now! I obviously blocked that charge!

Bathroom was not clean. Showed up at 6 for breakfast (5-9) but coffee was not made yet.

bathroom was disgusting with poop on the toilet seat and a used razor on the towel bar. Breakfast area was almost as bad with nobody keeping things cleaned up. My husband slept in his clothes - afraid of the sheets! We refused to step into the shower.

This place was awful. The bathroom was disgustingly dirty. We checked in with 3 guests. The room only had towels for 2 guests. I went back to the front desk to ask for another set only to be denied. The desk clerk was rude and couldn't care less. Their so called breakfast consisted of microwavable eggs, cereals, toast, and coffee. The waffle maker was not working. There were 8 tables and a sign telling you not to bring anything back to your room. 2 different patrons were arguing with the front desk about the room conditions when we were leaving. I guess they weren't impressed either.

The rooms were beat up and dirty, service was not welcoming, breakfast had almost nothing. Not worth the stay despite discount rate.

The bathroom was dirty specially the bath. The breakfast was very basic and the environment was dirty like the freezer,the counters….

Had to switch room twice. The first had a clogged bathtub with moldy water. The 2nd the lock didn't work. The 3rd had twin beds when I had reserved a king but I was too exhausted to go back to the desk. All of the rooms had flies in them. The free breakfast had bread and muffins, but the waffle maker had crusty batter all around. The refrigerator with the milk for coffee had a dead ladybug on top and the milk was lukewarm not cold.

Breakfast bar was mostly empty. Morning attendant spent the time we were there on the phone. Coffee was old and undrinkable. Garbage cans around outside were full and spilling all over the ground. Pool had green water and basically empty. You get what you pay for and this booking was half the cost of others in the area.

The front desk was excellent and made coffee and breakfast at 5 am in the morning.