Name: Comfort Inn Mount Airy
Address: 1293 Newsome Street, Mount Airy, North Carolina, United States of America, Mount Airy, North Carolina, US
Price range: $91–$232 per night
Rating: 8.3

What guests think

Across recent stays at Comfort Inn Mount Airy, guests consistently praise friendly staff, clean and quiet rooms, comfortable beds, and strong showers, along with a convenient, safe location near restaurants and downtown attractions.

Frequent drawbacks include dated furnishings, occasional musty odors or visible mold, sporadic pests, and maintenance issues like faulty toilets, refrigerators, or noisy HVAC; some also noted elevator or vending problems. Breakfast feedback ranges from excellent with hot items and waffles to mediocre or crowded, and coffee quality divides opinion. The indoor pool is popular, though cleanliness and accessibility (lift) have been inconsistent; the fitness room receives a few positive mentions. Expect a comfortable, budget-friendly stay with some aging elements.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include an indoor pool many enjoy and a fitness room; however, occasional issues like pool cleanliness, a nonfunctional lift, an elevator outage, or vending/laundry problems are reported.

Related guest reviews

10

Chris

Oct 3, 2023

·

Stayed 1 night

Very clean motel and just outside of downtown. Friendly staff. Nice indoor pool.

2

roxie

Jul 31, 2023

·

Stayed 2 nights

A nasty mattress on the pull-out couch, rude night staff, handicapped lift for the pool did not have the battery charged and the staff were not able to charge it or know how to work the lift. Worst experience I have ever had at a hotel. The manager did offer a refund for all the problems we had. very unhappy!!!!

10

GERALDINE

Jan 3, 2025

·

Stayed 1 night

Very nice, clean hotel. Pool was nicely heated!

10

Dave

Aug 28, 2023

·

Stayed 1 night

The hotel is easy to get to with plenty of parking on site. There are several places to eat nearby, including a nice Mexican restaurant directly across the street. It’s clean and quiet, and reasonably priced. This is the third straight year I’ve stayed here coming home from a business trip:

6

Stephen

Sep 13, 2023

·

Stayed 2 nights

The location is favorable because it is not sandwiched in with other motels and clusters of retail establishments. The breakfast bar was good, the exercise room useful and access to hospitality staff excellent. Unfortunately, there was a musty odor in the room probably because the carpets weren't clean. The pool appeared ready to use, but when the sunlight shined on the surface, we could see hair and other foreign particles. It was "off-season", but the pool wasn't totally ready for customer use.

8

Mary Beth

Dec 1, 2025

·

Stayed 1 night

Very simple but nice hotel. Pool was great, rooms were very nice and breakfast was excellent. We checked in around 6 and enjoyed a very nice meal at the mexican place across the street (road was not busy at all, had no trouble crossing the road) and then took the kids to the pool for an hour or so and really enjoyed it. Very clean, warm room. Had a great shower with plenty of pressure from the shower head, shampoo and conditioner is mounted in the shower, nice warm water. Slept great, very quiet. Sheets and pillows were very comfy. Enjoyed a big breakfast with plenty of options. No complaints at all!

8

Virginia

Jan 15, 2023

·

Stayed 2 nights

The vending machine on 2 floors had no water.

4

Ricky

Mar 6, 2023

·

Stayed 2 nights

Elevator broke on Saturday and we were on 3rd floor. I was traveling with my sister who was not able to go up steps. Once i got her up the stairs on Sunday morning she couldn't go back down until Monday when we checked out. Then Sunday our keys didnt work so i had to go up and down all these steps to get this straight. It was a terrible experience

10

ROBERTA

Jul 20, 2025

·

Stayed 1 night

Rooms were very nice. Pool was well maintained.

10

Richard

Sep 30, 2024

·

Stayed 2 nights

Across the street from a Mexican restaurant. Very easy to get to everything. Great exercise room … I used the treadmill both evenings. Great breakfast and lemon water and coffee 24/7. Nice TV and shower was great. Enjoyed our stay …

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Cleanliness

Many guests describe rooms as clean or spotless, but recurring issues include musty odors, visible mold in some bathrooms, pests in a few rooms, and occasional lapses in detail cleaning or housekeeping.

Related guest reviews

10

Judith

Nov 16, 2025

·

Stayed 1 night

Room was spotless. Beds were very conformable. Very quiet. Best shower

10

Mark

Apr 27, 2025

·

Stayed 1 night

The property is quiet, clean. The room was spotless and very comfortable. I will definitely stay here in the future.

8

Chris

Aug 4, 2024

·

Stayed 1 night

Nice and friendly staff at check in, parking had room for all cars and the hotel was sold out/no vacancy posted. Breakfast was normal for this chain, coffee available all day long in the lobby and it was good. There was a strong odor of cleaning agents in the hall and the room, the bed headboard was dirty (head marks/hair oils) on the headboards, the restroom had as weird shaped counter and the toilet roll holder was tucked back behind the toilet - the toilet seat was tweaked likely from users trying to access the roll and twisting on the seat. Lastly the corners of the restroom were dirty, as if the mop water collects there and is not wiped clean. Mostly clean but these minor details stood out.

2

Dwight

Sep 10, 2023

·

Stayed 1 night

We found bed bugs in both the beds and they refused to give us another room… we found over 5 bed bugs and showed them to the front desk. They did nothing or switch rooms or refund us. Do NOT stay here!

6

Kou

Aug 17, 2025

·

Stayed 1 night

The first room we received was musty and had mold on the ceiling. They moved us into another room that was better, but still slightly musty smelling. The free breakfast was decent.

8

Sherry

Nov 11, 2025

·

Stayed 1 night

The bed was comfortable and once we got the heater going it felt good in the room. The bathroom floor didnt seem clean as there were little bits of paper around the toilet. Also was popcorn on the sofa. The breakfast was good with good choices. We were unable to get anyone to answer the front desk phone on the morning so had to go in person to ask. It was an ok stay especially for the price.

6

Holly

Aug 4, 2024

·

Stayed 1 night

Overall things were fine. Floors seem dirty despite the carpet cleaner smell. Staff was quick and attentive. Breakfast had expected options but seating was limited and flow was bad.

10

carolyn

Aug 3, 2025

·

Stayed 1 night

Great hotel for a mid trip stop. Clean. Staff is friendly. Nice fluffy towels and comfy bed!

4

Sarah

Jan 3, 2023

·

Stayed 19,359 nights

There was black mold all over our room. You can tell they painted over it in the bathrooms. But they didn’t even bother to clean it off the windows. I left feeling shortness of breath and nauseous from it.

4

MADELYN

Aug 12, 2024

·

Stayed 1 night

Found several dead spider in the room

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Rooms

Rooms are generally comfortable and quiet with good beds and strong showers, but furnishings feel dated or worn in places and some maintenance problems (noisy HVAC, mattress wear, toilet or fridge issues) occur.

Related guest reviews

8

Mark

Aug 3, 2025

·

Stayed 1 night

Comfortable beds

4

Tom

Dec 29, 2024

·

Stayed 2 nights

Kurt at the front desk was very nice. The bed was the worst I have ever tried to sleep in. The mattress sunk down in the middle and hit the box springs!!!!! We got no sleep because of the mattress and the room was facing a major intersection with road noise all night long. Front desk said they would compensate us for the problems, but that did not happen.

10

Alicia

Oct 26, 2024

·

Stayed 1 night

We loved it. Very clean and quit bed was comfortable.

8

Roy

Sep 30, 2025

·

Stayed 2 nights

The people were friendly and very accommodating. The furniture and cabinets look warn and used heavily.

8

donna

Dec 29, 2024

·

Stayed 1 night

Furniture needs upgrade

8

Jimmie

Apr 23, 2025

·

Stayed 1 night

Out dated

10

Daniel

Dec 2, 2024

·

Stayed 1 night

I asked for a quiet room and was given a super room on the 3rd floor away from everything. The room was clean, the bed was truly very comfortable, the shower water pressure and heat were outstanding, and the big bath towels were not scratchy. For a little over $100, this was one of the best hotel values I've experienced in awhile (and I travel thru NC, SC, and TN several times a year).

8

Debora

Oct 8, 2025

·

Stayed 1 night

Room was clean,but needed new mattress and furniture, it was well used!! Shower was wonderful though!! Would stay again.

10

Pamela

Jul 25, 2025

·

Stayed 1 night

Air conditioner was loud.

10

Lori

Mar 26, 2025

·

Stayed 1 night

Comfortable and quiet room

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Service

Staff are frequently praised as friendly, professional, and accommodating, including help with early check-in and special requests; a few guests reported slow or unresponsive front desk service or reservation problems.

Related guest reviews

6

David

Apr 15, 2023

·

Stayed 1 night

When arriving there was no one at the desk and we waiting 15 minutes plus for someone to check us in. There was multiple other people waiting after us and the person didn’t even bother to apologize about the wait. We also had to ask for bedding for the pull out couch and had another wait of 10 minutes. The room was as expected for a 1 night stay. Nothing special but nice enough to rest for the night.

8

Sherry

Nov 11, 2025

·

Stayed 1 night

The bed was comfortable and once we got the heater going it felt good in the room. The bathroom floor didnt seem clean as there were little bits of paper around the toilet. Also was popcorn on the sofa. The breakfast was good with good choices. We were unable to get anyone to answer the front desk phone on the morning so had to go in person to ask. It was an ok stay especially for the price.

8

Mike

Jul 26, 2025

·

Stayed 1 night

At check in no one was at the front desk we waited 15 minutes before anyone came.

10

Stephanie

Jun 3, 2025

·

Stayed 1 night

I was so impressed!! The staff is friendly and went above and beyond for us. I messed up our return date by a day, and they switched it for me with zero hassle and zero annoyance in their tone. The property is nice and clean, and the lawn maintenance was impeccable. The only turn off was the condition of the pool area. It was quite dirty with lots of spiders and such in the corners, but I’ve found that most places are the exact same. Kids still had a blast swimming! I would go back here over and over! Fantastic experience!

2

Kenneth

Oct 7, 2025

·

Stayed 1 night

Would not even acknowledge reservation even with confirmed email! Offered no assistance! Stated that the King Bed with provisions was not available! Will never use again! Had to locate another accommodation elsewhere!!!’

10

Ray

Jul 19, 2024

·

Stayed 3 nights

Great service...breakfast was okay...staff was friendly and professional

10

Pratiksha

Jul 15, 2025

·

Stayed 2 nights

We stayed here for 2 nights with family. We arrived at the hotel much earlier than check-in time but we were able to check in early due to help from the front desk staff. She was very friendly, professional and accommodating. She made sure our room was clean and ready. Breakfast was very good as well. I would recommend this to family and friends

10

Melinda

May 26, 2024

·

Stayed 2 nights

Overall a great place to stay! Staff was great to work with.

10

Nicole

Jun 14, 2025

·

Stayed 1 night

Knowledge front desk with good info on area. Helpful in getting a room close elevator or on 1st for my dad with mobility issues

4

Harold

Oct 9, 2025

·

Stayed 1 night

Toilet wouldn’t work and no maintenance man. Had to move to a two double bed room instead of a king that I booked. Staff wasn’t very helpful. Wouldn’t stay there again

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Location

Convenient, quiet setting close to downtown, highways, and restaurants, with a Mexican restaurant directly across the street.

Related guest reviews

8

Margaret

Apr 23, 2025

·

Stayed 2 nights

Was convenient to Mount Airy and nearby attractions

10

Melissa

Apr 18, 2024

·

Stayed 1 night

Out of the way of town but close to everything

8

James

Jul 27, 2025

·

Stayed 2 nights

Easy access off of US 52 Bypass. Major roads to downtown Mt Airy easily accessible. The building as a whole beginning to show its age. But it is apparent from cleanliness overall the the stall and management are doing a good job to make it useful and presentable.

10

Marcia

Aug 27, 2023

·

Stayed 2 nights

Very quiet, close to variety of restaurants and shopping. Within 10 miles of many sightseeing opportunities.

10

Terry

Apr 4, 2025

·

Stayed 1 night

Quick check in. Convenient to downtown.

10

Kathy

Sep 4, 2023

·

Stayed 2 nights

Quiet neighborhood and convenient to downtown and restaurants

10

Roger

Sep 22, 2025

·

Stayed 1 night

Nice property, good location, convenient Mexican joint across the street.

10

Anna

Aug 1, 2025

·

Stayed 1 night

Clean and great location

10

Cheryl

Aug 10, 2023

·

Stayed 1 night

It is conveniently located off the highway,

10

Jerry

Oct 21, 2024

·

Stayed 1 night

This Comfort Inn is off the beaten path a little bit but is well worth the drive. When you leave in the morning take a drive by Andy's house.

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Dining

Breakfast feedback is mixed: many enjoy the hot options and waffles, while others cite limited variety, lukewarm items or weak coffee, and an undersized, crowded seating area.

Related guest reviews

10

Donne

Sep 13, 2023

·

Stayed 3 nights

Enjoyed stay very much. Nice people, clean and convenient place to stay. Breakfast was good every morning. Only suggestion would be to improve brand of coffee used in the room and at Breakfast. Too weak. Will definitely tell others to stay here

10

Darlene

Jun 6, 2025

·

Stayed 3 nights

Staff was great, rooms was very clean comfortable. Breakfast was fantastic.

6

Kimberly

Sep 16, 2025

·

Stayed 2 nights

It was okay but the room did smell like someone had smoked in it. The employees were VERY nice but the property needs some work and the breakfast area needs expanding.

6

Kristi

Dec 27, 2025

·

Stayed 1 night

Sofa uncomfortable. Breakfast poor quality and quantity

8

Elliott

Oct 24, 2023

·

Stayed 1 night

Two items need to be mentioned. The place was neat and clean. The tub had grab bars. The worst part was that he breakfast area was far too small and most crowded both time we went for breakfast. It simply needs more table. The big positive is that the Rojo chii restaurant is directly across teh street. best Mexican food we've ever had. Elliott Brack, Norcross, ga

6

Holly

Aug 4, 2024

·

Stayed 1 night

Overall things were fine. Floors seem dirty despite the carpet cleaner smell. Staff was quick and attentive. Breakfast had expected options but seating was limited and flow was bad.

8

Rick

Jul 8, 2025

·

Stayed 1 night

A nice overnight stay at a friendly price. The complimentary breakfast is quite good with sausage patties, scrambled eggs, breads, yogurt, cereals, and waffles.

8

Peter

Dec 19, 2025

·

Stayed 1 night

The breakfast was not good

8

Mary Beth

Dec 1, 2025

·

Stayed 1 night

Very simple but nice hotel. Pool was great, rooms were very nice and breakfast was excellent. We checked in around 6 and enjoyed a very nice meal at the mexican place across the street (road was not busy at all, had no trouble crossing the road) and then took the kids to the pool for an hour or so and really enjoyed it. Very clean, warm room. Had a great shower with plenty of pressure from the shower head, shampoo and conditioner is mounted in the shower, nice warm water. Slept great, very quiet. Sheets and pillows were very comfy. Enjoyed a big breakfast with plenty of options. No complaints at all!

8

Tracy

Jan 3, 2025

·

Stayed 3 nights

Clean and comfortable. The 2 double beds though really are full sized and not queen. The breakfast was okay, but not great. More variety than many hotels, but the cooked food was not hot and the fresh fruit was not very fresh. Compared to other ‘convenient for travel’ hotels, it was above average.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$93
February	$95
March	$109
April	$115
May	$119
June	$119
July	$120
August	$117
September	$132
October	$131
November	$106
December	$100

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $120	18 $158	19 $150
20 $100	21 $115	22 $124	23 $124	24 $213	25 $232	26 $214
27 $107	28 $97	29 $97	30 $91

Su	Mo	Tu	We	Th	Fr	Sa
				1 $112	2 $160	3 $160
4 $97	5 $120	6 $120	7 $120	8 $144	9	10
11 $101	12 $97	13 $106	14 $92	15 $115	16 $217	17 $209
18 $103	19 $106	20 $105	21 $121	22 $113	23 $148	24 $140
25 $99	26 $101	27 $100	28 $107	29 $100	30 $118	31 $136

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed with Sofa Bed

Room, 1 King Bed, Accessible

Room, 2 Queen Beds, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn Mount Airy

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Prices for upcoming dates