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Best Western Plus Keene Hotel


Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Housekeeping

  • Banquet Facilities

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Property description

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Best Western Plus Keene Hotel, travelers frequently praise the friendly staff—especially the breakfast team—and the generous, well-stocked breakfast, while raising recurring concerns about housekeeping consistency, room maintenance, occasional odors, and elements of the property feeling dated.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Dated

Service

Mixed

Location

Convenient

Dining

Fantastic

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4

Todd

IAN-logo

2 weeks ago

·

Stayed 2 nights

Not a pleasant experience! We had a water leak in our room, no hot water the second morning, and someone was in our room snd left a comforter on our bed! BUT, the front desk staff said they couldn’t see anything wrong…they couldn’t understand why we were so upset about it…someone had entered our room, if it was housekeeping they did not do anything in our room! Bed not pulled up, dirty towels still in bathroom! No resolution from the front desk staff, ultimately they couldn’t have cared less! Very upsetting and sad to be treated this way.
Not a pleasant experience! We had a water leak in our room, no hot water the second morning, and someone was in our room snd left a comforter on our bed! BUT, the front desk staff said they couldn’t see anything wrong…they couldn’t understand why we were so upset about it…someone had entered our room, if it was housekeeping they did not do anything in our room! Bed not pulled up, dirty towels still in bathroom! No resolution from the front desk staff, ultimately they couldn’t have cared less! Very upsetting and sad to be treated this way.

6

Jennifer

IAN-logo

3 weeks ago

·

Stayed 1 night

The room was a bit dusty and a lamp didn't work. Also, when I opened the door to enter the room the stand for the suitcase was right there in the walkway, which was difficult to maneuver with full hands. Overall, the hotel needed a refresh as everything seems old and a bit unloved. Breakfast was also very lackluster. The staff was friendly though!
The room was a bit dusty and a lamp didn't work. Also, when I opened the door to enter the room the stand for the suitcase was right there in the walkway, which was difficult to maneuver with full hands. Overall, the hotel needed a refresh as everything seems old and a bit unloved. Breakfast was also very lackluster. The staff was friendly though!

10

Alan

IAN-logo

Apr 24, 2026

·

Stayed 2 nights

Staff were very helpful
Staff were very helpful

10

Jamie-marie

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Apr 21, 2026

·

Stayed 3 nights

Nice clean property. Helpful staff and a great breakfast.
Nice clean property. Helpful staff and a great breakfast.

8

Kimberly

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Apr 13, 2026

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Stayed 1 night

Restaurant was great. Pool was nice. Room was decent except the bathroom had some remaining hair from the last stay :-( Breakfast was not good.
Restaurant was great. Pool was nice. Room was decent except the bathroom had some remaining hair from the last stay :-( Breakfast was not good.

401 Winchester Street, Keene, New Hampshire, United States of America

Location

Located in Keene, Best Western Plus Keene Hotel is in the suburbs, within a 5-minute drive of Cheshire Children's Museum and Keene State College. This hotel is 1.5 mi (2.4 km) from Central Square and 1.6 mi (2.6 km) from Colonial Theatre.

Ashuelot River(0.7 miles)

Yale Toumey Forest(1 miles)

Keene State College(1 miles)

Cheshire Children's Museum(1.1 miles)

Redfern Arts Center(1.1 miles)

Thorne Sagendorph Art Gallery(1.1 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 02:00

Before 11:00


Good to know

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Optional extras

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