Name: Holiday Inn Express & Suites Tucumcari by IHG
Address: 2624 S Adams St, Tucumcari, New Mexico, United States of America, Tucumcari, New Mexico, US
Price range: $96–$163 per night
Rating: 8.53

What guests think

At Holiday Inn Express & Suites Tucumcari by IHG, travellers report friendly, accommodating staff and generally comfortable stays, though experiences vary because of recurring maintenance defects and inconsistent cleanliness across rooms.

Many guests praise comfortable rooms, strong showers, and convenient I‑40 access with ample parking. Critical feedback cites dirty or worn bathrooms, loose flooring, malfunctioning locks, remotes or HVAC, hallway noise, and uneven housekeeping. The pool and hot tub are often described as unclean or out of order, while breakfast quality ranges from great to poor. Expect a convenient stopover with variable room upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is easy with plenty of space, including for trailers. Multiple reviews report the pool or hot tub as dirty, green, or not working, and occasional lack of towels.

Related guest reviews

8

david

Sep 15, 2025

·

Stayed 1 night

Plenty of parking

8

Tonya

May 13, 2025

·

Stayed 1 night

Location was easy to find. Right off Loud highway, that we heard all night. Sauna was amazing, pool and hot tub could use a shock treatment. We did use the hot tub, which was ok, the jets weren’t very strong. We felt the pool water, too warm and green. So passed! Room was very nice and clean, bathroom could use a little scrubbing in front of tub. Husband grabbed us a cinnamon roll on our way out that was real good. Overall we would stay again

8

Gary

May 22, 2024

·

Stayed 1 night

Parking for a truck with trailer.

6

Denise

Dec 15, 2023

·

Stayed 1 night

The rooms were clean and comfortable and alone would have been perfect. I was traveling with children and stopped early to use the pool/spa. Both were not usable.

10

KATHRYN

Nov 5, 2023

·

Stayed 1 night

Our stay was very good with 1 exception, the spa had jets that barely put out water. It was nice & warm but lacked the relaxation we were looking for.

10

Mary

Apr 28, 2024

·

Stayed 1 night

Nice property, rooms, breakfast area and plenty of parking.

2

LIZETTE

Dec 19, 2025

·

Stayed 1 night

Terrible, not taken care of, no towels in the swimming area, could hear everything in the hallway

4

Todd

Aug 1, 2025

·

Stayed 1 night

Paid for upgraded room with separate tv to watch game. That TV did not power on and no remote. Second TV, direct TV had no signal. Spa did not work, pool was dirty. On the positive staff friendly...

8

john david

Apr 7, 2023

·

Stayed 1 night

Nice place. We ended up in a 2nd building so it was a little inconvenient as we had to go outdoors to get to the fitness room and breakfast but overall, nice hotel.

10

Paul

Mar 29, 2024

·

Stayed 1 night

easy parking for truck with trailer

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Cleanliness

Many guests find the property clean, but there are recurring reports of dirty or stained bathrooms and linens, mold or peeling near showers, odd odors, and occasional bugs.

Related guest reviews

10

Michael

Dec 17, 2025

·

Stayed 1 night

Clean room, friendly staff and excellent breakfast

10

Andrew

Oct 17, 2025

·

Stayed 1 night

Our room was very clean and comfortable. The breakfast was ok. They could’ve had more healthier options.

6

Kathleen

Sep 24, 2025

·

Stayed 1 night

some type of tiny flying bug in bathroom. Captured one to provide to front desk staff. Bathroom needs a deep clean. TV remote did not work. They replaced but when they left the new one still did not work. Double layer window shades would be better. Given the current shade was all or none. A sheer curtain would allow for light in but the whole window did not need to be completely exposed.

6

Katherine

Feb 15, 2024

·

Stayed 1 night

Dirty! For the price, the cleanliness and upkeep were unacceptable. Moldy, peeling ceiling above shower, trashy door and trim, dirty handprints on the bathroom door. Door knobs dirty. Pool even looked like it needed cleaned.

2

Carlos

Dec 29, 2025

·

Stayed 1 night

Bathroom dirty with pee stains and hairs.

6

Marcella

Jan 29, 2025

·

Stayed 1 night

Room appears clean. Bed was comfortable and sheets were clean. Bathroom is shabby and needs updating. Floor needs a deep clean, shower curtain and towels were yellow and dingy and should be replaced.

6

Susan

Jul 6, 2024

·

Stayed 1 night

It was sufficient for a one night stop while traveling but I wouldn't recommend it. The tub looked dirty. My washcloth was stained. The window shade was ripped. It just wasn't a top notch experience.

4

Kacee

Oct 11, 2025

·

Stayed 1 night

The indoor swimming pool was full of bugs and was green. There was a dead roach in my cereal this morning. Rooms didn’t have a hair dryer, tried to call the front desk, but the phone didn’t work, so had to go tell them their phones didn’t work and a Hair dryer was needed in the room. The room had a weird smell to it. The beds were super comfortable though, that’s the best part about the stay.

10

Jim

Mar 18, 2024

·

Stayed 1 night

Very clean, a little outdated but maintained very well. Room was spotless, one of the most comfortable hotel bed and pillows I have had. Breakfast was not bad either. Would stay there again.

10

Sarah

Nov 27, 2023

·

Stayed 1 night

Very clean, friendly staff and the beds are super comfy.

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Rooms

Rooms are often comfortable and sometimes spacious or updated, with strong shower pressure and blackout shades. Repeated issues include loose or buckling flooring, faulty locks/AC/TV, thin walls or hallway noise, dim lighting, and very high beds.

Related guest reviews

6

Jason

Oct 9, 2023

·

Stayed 1 night

The flooring in the entry way was apparently not installed properly as pieces were loose and some could be lifted off the floor. Could become a tripping hazard possibly. Also, A/C unit would run constantly no matter what setting you tried. It had to be unplugged to shut it off. Lastly, the safe was locked upon check in and the staff were nice enough to come up to unlock it but were unable to.

6

KAREN

May 5, 2024

·

Stayed 1 night

The check-in and check-out staff had no congenial attitude. Not one of the 3 gentleman smiled. The vinyl plank flooring in the entry section of room 237 no longer fits together at the seams and are just floating. But the 1/2-1" gaps shift around causing a tripping hazard. Also, the marble transition strip between entry and bathroom floor is too high causing another tripping hazard. Both beds are too soft. I did not bring this to the attention of the staff because I honestly felt they didn\'t give a crap.

10

James

Aug 24, 2025

·

Stayed 1 night

Check in was a breeze and the room was clean, spacious and updated.

8

Autumn

Jun 1, 2024

·

Stayed 1 night

Lighting in the room was way too dim.

10

TONYA

Nov 30, 2025

·

Stayed 1 night

Room was impressive. Very nice room. Front desk attendant was great.

6

Rocky

Oct 3, 2024

·

Stayed 1 night

The flooring when entering my hotel room was separating and it wasn’t seems like it was buckled.

4

Bonnie

Jun 21, 2024

·

Stayed 1 night

The customer service was good but the flooring when we walked into our room wasn’t even attached to the floor. Looked like a construction zone. My aunt tripped on it three times throughout our stay and it’s a huge safety hazard. If we weren’t so tired we would have requested a different room. But after a day of driving we didn’t have it in us to move all our stuff again.

10

Judy

Apr 23, 2024

·

Stayed 1 night

Great location. The room was quiet, clean, and very comfortable. Great water pressure in shower. Room darkening shades as well.

8

Sandra

Mar 6, 2023

·

Stayed 1 night

Good hotel for the price in Tucumcari. Comfortable bed and pillows, safe in the room, great water pressure in the shower. Could use a sheer shade of some sort on the window.

6

Jason

Nov 23, 2025

·

Stayed 1 night

There was a banging in the walls all night long and you could hear everything going on outside

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Service

Staff is frequently described as friendly, accommodating, and responsive, with easy check‑ins and quick fixes when problems arise. Several guests reported rude or inattentive front desk service, check‑in mishaps, and recurring key‑card reactivations.

Related guest reviews

10

Ken

May 4, 2025

·

Stayed 1 night

Staff was extremely pleasant and helpful. Found an item we left and arranged to hold for us to pickup during return trip. Decent breakfast.

6

Edward

Apr 28, 2024

·

Stayed 3 nights

It gets old with room key not working and having to go back downstairs to have it reactivated.

8

Mark

May 2, 2025

·

Stayed 1 night

Fast easy check-in and out. Staff was very friendly.

2

Alexandra

Aug 10, 2025

·

Stayed 1 night

We check in like nothing is wrong, only to go to the room we were given and find that it is already occupied! Straight up walked in on another guest. Went back, got a new room and a barely there apology, but there is garbage in the cans and a dirty towel on the sink. We decide to let it go, the beds are clean and its only one night, but we noted this. Then one of us goes downstairs to get our stuff outside of the car. There is a woman with two preteens heading to the pool. By the time the stuff is out of the car they have been kicked from the pool because the kids (who are now understably crying) were laughing "too loud "at 7:30pm on a Saturday. The amenities in the room also do not work correctly. The TV only show that there is no signal, and the wifi code we were given was near illegible and lead to a loading screen that never progressed. We have not even made it to breakfast yet and I can tell you this place is terrible. Do not stay here.

6

Edward

Dec 12, 2022

·

Stayed 2 nights

It is getting old that if you stay longer than one night you have to keep going back down to the desk to have them reactive your room key. Every single time this happens

10

Melanie

Dec 12, 2023

·

Stayed 1 night

Had an excellent stay….Hotel was clean and very comfortable- staff were VERY friendly and extremely responsive. My refrigerator didn’t work- they quickly replaced it. Towels were clean but yellow? Maybe too much bleach? Need to whiten them. BUT those are picky little things- main thing- very clean and comfortable and customer friendly. Definitely recommend.

10

TJ

May 29, 2023

·

Stayed 2 nights

Friendly staff, didn’t have the room I originally selected so they upgraded my room to a suite at no extra cost to me.

6

John

Jul 30, 2025

·

Stayed 1 night

When I checked in the clerk was rude and never said anything about the free breakfast so I didn’t know about it until I checked out

2

Javiera

Apr 18, 2023

·

Stayed 1 night

My friend and I arrived at 11:10 pm. We waited over 30 mins to check in, called the hotel like 8 times. The guy comes from the back doesn’t even apologize and completely ignores our complaint. The following morning I asked for a toothbrush and the lady at the front desk said no right away and was rude. As someone who has experience in the hospitality industry. This place is not IHG standard, front desk needs to be trained better or just not be racist. Save your money and stay somewhere else. We did not even receive a proper check out but yet a Caucasian couple in front of us received a great one, this place was overall a terrible experience.

10

Tami

Jan 2, 2026

·

Stayed 1 night

The receptionists at the front desk were extremely friendly both times we interacted with them! I have never experienced such friendly receptionists at a hotel before! Looking forward to staying again!

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Location

Convenient just off I‑40 and close to some restaurants, making it an easy stop on Route 66. Some highway noise and occasional area concerns were noted.

Related guest reviews

10

Jacqueline

Aug 2, 2025

·

Stayed 1 night

This was a nice facility along Route 66.

6

Robert

Apr 28, 2024

·

Stayed 1 night

Convenient to limited restaurants in Tucumcari. Close to I-40 so some noise. Well lit parking lot. Average room quality. Some bathroom items should be replaced. Above average for overnight Tucumcari stop.

8

Greg

May 14, 2025

·

Stayed 1 night

I enjoyed the quite and convenience of the location. Hot breakfast was good!

10

David

Dec 24, 2023

·

Stayed 1 night

Very clean, handy , nice coffee + breakfast. Easy on/off i-40

8

Suzzanne

Oct 12, 2023

·

Stayed 1 night

Great place to stay ease of location was great

8

Paula

Apr 12, 2024

·

Stayed 1 night

Location to freeway great

8

Pete and Susan

Mar 5, 2023

·

Stayed 1 night

It is easily accessible from I40. The front desk staff was very nice and accommodating. The room could have been vacuumed better but overall i would stay again. I gave a 4 bc there arent much if any organic items offered in the breakfast area.

10

Bryan

Apr 23, 2024

·

Stayed 1 night

good location

10

Robert

Oct 20, 2023

·

Stayed 1 night

My wife and I stay in Tucumcari twice each year. We’ve tried several motels in the area. The Holiday Inn Express is the best of the bunch. Others are either not as close to the restaurants, “tired”, or just very limited. The bed and furniture and lights in the room is very good. The parking lot is well lit. The breakfast is above average. And it seems that coffee is available throughout the day. Nice place, convenient, clean, fair priced.

8

Kathleen

Aug 10, 2023

·

Stayed 1 night

Hotel was great, however there was a male prostitute walkin up and the back by the pool. We also saw a gentleman in the parking lot with 2 police cars. Kinda sketchy

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Dining

Breakfast feedback is mixed: many enjoyed a hot, varied spread and good coffee, while others found items undercooked, picked over, or unappetizing, with one report of a roach in cereal.

Related guest reviews

4

Alicia

Jul 2, 2024

·

Stayed 1 night

Breakfast was horrible!!! Biscuits were gummy and not fully baked. Sausage gravy was not seasoned and runny. Pork sausage links were greasy and uncooked. Cheese omelet was not seasoned and cold. The pancakes were uncooked and gummy!!!

10

Sandy

Oct 5, 2025

·

Stayed 1 night

No issues with safety. Breakfast was good.

10

Margaret

Feb 23, 2023

·

Stayed 1 night

Great coffee and warm drinks available all the time!

10

Andrew

Jan 3, 2024

·

Stayed 1 night

Very comfortable bed and room. No real complaints. Excellent breakfast ! Great hotel!

4

Shelby

Oct 12, 2025

·

Stayed 2 nights

Breakfast was gross. Stains on chase lounge in room. Floors with stains.

2

Amanda

Sep 17, 2023

·

Stayed 1 night

Staff at checking was terrible. Laughing with each other about everything, including key cards that did not work. Breakfast was worst we have had at IHG hotels.

4

Kacee

Oct 11, 2025

·

Stayed 1 night

The indoor swimming pool was full of bugs and was green. There was a dead roach in my cereal this morning. Rooms didn’t have a hair dryer, tried to call the front desk, but the phone didn’t work, so had to go tell them their phones didn’t work and a Hair dryer was needed in the room. The room had a weird smell to it. The beds were super comfortable though, that’s the best part about the stay.

10

Bruce

Jul 15, 2025

·

Stayed 1 night

We were very happy with everything at this hotel. Everything looked brand new, everything in the room worked, the bed was comfortable and the room was large. Breakfast was great and there was plenty. No fake eggs, the real deal. Staff was very friendly. We highly recommend this hotel. It appeared to us to be the best in town.

10

Tom

Feb 27, 2025

·

Stayed 1 night

Very nice property. Quiet and clean with a good breakfast :)

10

Rob

Nov 19, 2023

·

Stayed 1 night

Nice, quiet property. Clean room. Get to breakfast early. Arrived about 45 minutes before breakfast was supposed to end. There wasn’t any coffee and food choices were well picked over.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$118
February	$122
March	$132
April	$131
May	$133
June	$140
July	$139
August	$124
September	$148
October	$139
November	$134
December	$123

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $132	16 $132	17 $141	18 $121	19 $121
20 $116	21 $121	22 $124	23 $141	24 $125	25 $128	26 $142
27 $121	28 $125	29 $125	30 $142

Su	Mo	Tu	We	Th	Fr	Sa
				1 $155	2 $131	3 $163
4 $134	5 $151	6 $151	7 $142	8 $155	9 $141	10 $145
11 $131	12 $134	13 $122	14 $118	15 $121	16 $116	17 $127
18 $103	19 $100	20 $107	21 $107	22 $107	23 $105	24 $105
25 $96	26 $100	27 $107	28 $97	29 $97	30 $102	31 $101

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Standard Room

Suite, 2 Queen Beds

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Tucumcari by IHG

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Prices for upcoming dates