Americas Best Value Inn - East Syracuse

Mala atención

Booked through hotels.com rooms show non smoking but when I checked in I was told the hotel required a $50 hold for non smoking rooms and $0 hold for smoking rooms. You would think for the smoking rooms they hold the $50 for damage and cleaning fees but no. I was kicked off the property. I walk 2hrs to work due to no public transportation in the area I work in so I leave early to get to work on time faithfully. When I came back, I was told to pay$20 for a late fee and return the room key so I couldn’t get my belongings until the late fee was paid. My parents tried their best to send me the $20 but couldn’t find a way to get it to me in time so I was asked to leave the premises. I explained to the owner what happened and he accused me of wanting the room for $20. I told him I wanted to extend my stay but everything I said was twisted around. I was being talked to like a kid and was disrespected. Once I defended my self by speaking up that’s when I was told to leave and never come back. My parents were on the phone listening to everything but what can they do.

This hotel's website says it has a continental breakfast. No, it doesn't. The big one is that the bed n my room is the worst bed I have ever spelt on in 67 years.

Great staff

Honestly their rooms have roaches in them. It is nice to park and they do have ok lobby entrance overall keep the lights on at night because you don’t know what will crawl