Randolph Hotel Liverpool Syracuse Airport West, Trademark

Para mi fue a media no wifi, no microanda, no cafetera en el cuarto la picina no estaba disponible pague $30 para salir a la 1:00 pm y no pude quedarme.

The worst! Sucio, sábanas con manchas, no limpias, aire acondicionado sonaba horrible, agua no funcionaba bien, alguien trató de entrar sin permiso

We booked three rooms for our family and guests to celebrate our daughter’s graduation—an important family milestone. Instead of a comfortable and safe stay, we were subjected to unacceptable, unsafe, and embarrassing conditions that significantly impacted this special occasion. • Rooms had wet floors, leaking ceilings, and non-functioning heating systems • We were forced to move rooms four separate times due to repeated issues • Hotel staff provided little to no meaningful assistance during these disruptions • The building was visibly deteriorated, with bubbling walls and ceilings caused by water damage • The elevator appeared unsafe, making loud rattling noises during operation and when stopping • The overall condition of the property was not fit for paying guests and should not have been rented in its present state I also reviewed multiple customer reviews posted on Wyndham’s own platform during our stay, including numerous 0-star and 1-star reviews describing nearly identical issues. We want to ask for 100% refund for this reservation.

The hotel needs upgrades. Wallpaper is pealing in halls, carpets are old, bathrooms are small

My second time staying here, definitely prefer over similar hotels in this area. Pleased with the extra clean room and lotions and soaps are nice quality. The pool is closed for a renovation. Breakfast could be better. Lobby's Water/Coffee/Teas supply needed attention. Friendly Front Desk Staff.