Name: Quality Inn & Suites Glenmont - Albany South
Address: 15 Frontage Road, Glenmont, Bethlehem, New York, United States of America, Glenmont, New York, US
Price range: $95–$184 per night
Rating: 6.4

What guests think

At Quality Inn & Suites Glenmont - Albany South, reviews paint a mixed picture, with guests frequently praising friendly staff, comfortable beds, and convenient highway access, while others report dated facilities, maintenance problems, and occasional noise.

Several reviews describe odors in non-smoking rooms, stained bedding, and, in some cases, pests like cockroaches or bed bugs. Facilities are hit and miss: the pool ranges from clean to closed, some vending/ice machines are out of order, and the fitness room and decor feel worn; pet-friendly options are limited to specific rooms with extra fees. Breakfast is generally basic, with some guests satisfied and others noting limited selection, crowding, or poorly maintained items. Expect a simple highway stopover where the experience can vary by room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool conditions vary from clean and enjoyable to cloudy or closed; the fitness room is dated. Guests also report out-of-order vending/ice machines and pet-friendly rooms limited to specific categories with added fees.

Related guest reviews

10

Liisa

Oct 22, 2023

·

Stayed 1 night

Pool wasn’t in operation… otherwise great experience!

10

Jennifer

Jul 14, 2025

·

Stayed 7 nights

Is a very nice place to stay short time. The pool was unavailable at my stayed. They have a small place for breakfast and a small laundry room, but it's ok.

10

Diamond

Apr 18, 2023

·

Stayed 1 night

Pool clean

6

Beth

May 27, 2023

·

Stayed 1 night

There was a weird smell couldn’t tell what it was, through the whole Hotel. Also the ice machine on the second floor didn’t work. Other than that or was fine.

10

Marilyn

Sep 9, 2025

·

Stayed 1 night

Helpful staff and clean facilities, nice pool as well.

6

Allyson

Jul 29, 2025

·

Stayed 1 night

The regular beds were ok, but the pull-out bed and the roll away cot where horrible. The pool water wasn't very clean. Limited breakfast options

10

Marilyn

Sep 8, 2025

·

Stayed 3 nights

Clean and pleasant! Great staff! Very helpful when I needed an extra room as well. Thank you! Beautiful, clean pool available. I will definitely stay again. Thank you again.

8

Frederick

Aug 4, 2025

·

Stayed 2 nights

As far as putting my head down and sleeping 5 stars. Of course ive been in better hotels. The room was clean, bathroom was clean, checked with my portable blue lite gem detector. Older building, however grounds we're well kept, and Stewards was conveniently located right next to hotel. Late nite snacks. Pool was old, but usable, I never rate a hotels for their pools. The weight room definitely should be updated, but in the price range. You get what you pay for. I can definitely rate this hotel for a great place to sleep. I booked a 2 night stay, no problems what so ever.. 4 stars...

6

Marbi

Sep 21, 2025

·

Stayed 1 night

: The staff were very nice and polite, but it seemed like they were not very knowledgeable — almost as if the person helping me had just been hired and hadn’t received proper hospitality training yet. There was no sense of urgency with the service. The vending machine was out of order, and it would have been helpful if they had mentioned that there’s a convenience store right next door where I could buy water and snacks. I also had to check into two rooms because both rooms smelled like smoke. The final room was clean, and I appreciated the friendliness, but I think the motel could improve training for new staff and provide guests with better information about amenities and alternatives when something isn’t working.

6

Kimberly

Jun 26, 2023

·

Stayed 1 night

The hotel is older, but kept up for the age. The front desk personnel was very nice. He was sweet, but had to 'break' the rules, because this pet friendly hotel is only pet friendly in specific rooms. He said if it wasn't 11pm at night that he would have turned us away because we didn't select the right room and they were all sold out. No where on the site does it state this. Again the gentlemen at the desk was very kind, but this is a bit misleading for a consumer who spent time making sure this hotel would allow for my medium to large dogs.

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Cleanliness

Cleanliness is inconsistent: many mention clean rooms, but multiple reviews cite strong odors (smoke or musty), stained linens, mold/mildew, and, in some cases, pests such as cockroaches or bed bugs.

Related guest reviews

2

Michelle

Aug 10, 2025

·

Stayed 1 night

There was black mold on the shower ceiling, stained sheets and dirty carpets. The lady at the front desk yelled at us and told us we couldn't have breakfast at 9:25, because it was closed. Breakfast ends at 9:30am. The coffee was gross and the breakfast area was not clean at all. The entire hotel smelled badly. Our kids swam in the pool but it was very cloudy and scary.

10

Gina

Aug 3, 2025

·

Stayed 2 nights

Our room was clean and they cleaned it daily. We had no issues at all.

2

Dan

Apr 9, 2024

·

Stayed 1 night

I paid $250 for a room/night, got in, and immediately, my daughter found bed bugs on the mattress. I checked out of the room approximately 20 minutes after checking in. I didn't stay in the room because of the bad bugs; they still didn't want to refund my money. Thieves!!!!

2

Ashley

Apr 3, 2023

·

Stayed 1 night

Absolutely disgusting! Rooms smelled terrible like mold. Carpets were dirty. Bedding looked dirty. Broken window. Mold in bathroom. Only was in the room about 10 mins and they refused to give me my money back. Lost out on money, filed a complaint stayed at a different hotel.

2

Justin

Oct 14, 2025

·

Stayed 1 night

The bed sheets were badly stained, and looked unwashed. A hole in the wall, windows did not lock and the front door latch had issues locking. We checked in, looked at the conditions and did not stay. We rebooked at another hotel. Charging $175/night for a hotel in that condition and not being clean is unaccetable

10

Cynthia

Sep 29, 2025

·

Stayed 1 night

Clean room & very helpful staff.

2

Matthew

Oct 29, 2024

·

Stayed 1 night

This place is absolutely disgusting. Smell horribly. There was blood on our toilet seat. Stains on the towels. And the front desk personal are rude and don’t care about your concerns . I will be filing a complaint with the board of health.

2

Emily

Jun 29, 2025

·

Stayed 1 night

We couldn’t even stay, the room was filthy and smelled like urine.

2

William

Oct 27, 2024

·

Stayed 2 nights

This is a terrible hotel. Do not stay here. The room reeked of cigarettes and body odor. There were stains all over everything and cigarette burn holes in the blanket, on the soap holder in the bathroom and the curtains were stained yellow. This hotel should be condemned.

2

Catherine

Oct 21, 2024

·

Stayed 1 night

This was probably one of, if not, the worst hotel experience we've ever had. Upon entering our room, we noticed the door doesn't fully close, leaving a pretty sizeable gap between the interior and exterior of the room. The lock was also compromised, making the room feel unsafe. The worst part, however, was the number of cockroaches that infested the room. We saw four cockroaches within a ten minute timespan - on the bedside table, desk, and bathroom. After bringing up this issue with the front desk, they did not offer any immediate assistance or a refund for our room, which we ended up leaving due to the terrible conditions. Management and cleanliness seem very poor if this room is any indicator. Would recommend avoiding.

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Rooms

Rooms are dated and vary in size, with some quite small and others spacious; beds are often comfortable. Some guests report highway or neighbor noise and minor maintenance issues (AC/fans, worn paint, electronics/Wi-Fi problems).

Related guest reviews

8

Edith

Aug 4, 2025

·

Stayed 1 night

Comfortable room with comfortable bed. Only issue I had was, I couldn’t synch my phone to the TV & was just too tired to try to figure it out.

6

Karen

Oct 28, 2024

·

Stayed 1 night

Clean , comfy beds but wifi didn’t work and no batteries in the tv remote!

6

Mindy

Jun 29, 2024

·

Stayed 1 night

Convenient location on our way North. The hotel is near a trucking company so we could hear the trucks entering and leaving throughout the night from our room at the end of the hotel.

4

Mandy

Jun 30, 2024

·

Stayed 1 night

The air conditioner barely worked. The bathroom fan did not work. The property was very ran down. The entire place had a strange odor.

6

Leslie

Jul 22, 2024

·

Stayed 3 nights

Room was tiny.

6

Peter

Jul 18, 2023

·

Stayed 2 nights

Basic hotel next to demolished old diner area. Room and bathroom were pretty good size. Rooms show their age but okay quiet hotel if just need a place to sleep. Breakfast was good basic and plentiful.

8

Michael

Nov 17, 2024

·

Stayed 1 night

Old rooms with peeling paint, toilet wobbled, decent breakfast

10

Julie

Oct 23, 2024

·

Stayed 1 night

The beds are perfection and breakfast has ample options

8

Stacy

Jun 1, 2025

·

Stayed 1 night

The hotel was clean. My room was quite large with nice amenities. The staff was good. They served a basic continental breakfast. Only negative was highway noise.

10

Leon

Feb 26, 2023

·

Stayed 1 night

The room is a bit small and tight.

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Service

Feedback on service is mixed: several guests found staff friendly and helpful, while others reported rudeness, slow or untrained front-desk response, and difficulties with refunds or pet-policy handling.

Related guest reviews

2

Michelle

Aug 10, 2025

·

Stayed 1 night

There was black mold on the shower ceiling, stained sheets and dirty carpets. The lady at the front desk yelled at us and told us we couldn't have breakfast at 9:25, because it was closed. Breakfast ends at 9:30am. The coffee was gross and the breakfast area was not clean at all. The entire hotel smelled badly. Our kids swam in the pool but it was very cloudy and scary.

10

Cynthia

Sep 29, 2025

·

Stayed 1 night

Clean room & very helpful staff.

6

Dorothy

Oct 6, 2025

·

Stayed 1 night

We needed bubbly water for an acute upset stomach, but the vending machine was broken. The nearest open drugstore (for alka-seltzer) meant getting into a car in the middle of the night. When we turned on the tap in the wee hours, all we got coming out of the pipes for 10 minutes was air. The folks running the desk did not behave as though they had the authority or knowledge to explain or help resolve these problems. All this was disappointing. That said, the room was clean & well prepared and the location felt safe. But I guess, bring your own snacks & meds & comfort items, as you won't find them on site.

10

Marilyn

Sep 8, 2025

·

Stayed 3 nights

Clean and pleasant! Great staff! Very helpful when I needed an extra room as well. Thank you! Beautiful, clean pool available. I will definitely stay again. Thank you again.

2

Melinda

May 20, 2024

·

Stayed 2 nights

The women at the front desk was rude and engaged in disgusting conversation in from my kids... horrific experience.. Do Not use this hotel!

6

Marbi

Sep 21, 2025

·

Stayed 1 night

: The staff were very nice and polite, but it seemed like they were not very knowledgeable — almost as if the person helping me had just been hired and hadn’t received proper hospitality training yet. There was no sense of urgency with the service. The vending machine was out of order, and it would have been helpful if they had mentioned that there’s a convenience store right next door where I could buy water and snacks. I also had to check into two rooms because both rooms smelled like smoke. The final room was clean, and I appreciated the friendliness, but I think the motel could improve training for new staff and provide guests with better information about amenities and alternatives when something isn’t working.

10

Kayla

Oct 30, 2025

·

Stayed 1 night

Friendly staff, clean room! I would def go back!

4

Paul

Jan 16, 2024

·

Stayed 1 night

I booked a room for 1 adult and was given a room with an adjoining door. Although I wouldn't typically have any issue with this, the adjoining door did not have a lock or any means to prevent someone in the other room from entering my room. A credit to the helpful front desk worker, I was given another room upon request.

8

Michael

Aug 3, 2025

·

Stayed 5 nights

Staff was very courteous and helped anyway they could, offered excellent advice on places to go to.

2

Tracy

Jul 19, 2025

·

Stayed 3 nights

We booked this stay because it was pet friendly. When we arrived at 10pm the front desk said “ we can not have ypu stay in the room ypu booked. The room you booked waa NOTpet friendly and you need to cancel or book at a SIGNIFICANT higher price in a room with a kitchenette? As these are pet ? Which doesnt make any sense. So when I finally agreed to pay upcharge for this they changed thier story and wanted to me to cancel and rebook? When i asked to speak with management the clerk said no we are canceling your stay “We dont have a room for you? Hotels.com could not help. This was a scam for sure ! Stay away !! The hotel lobby was filthy the bathroom had cobwebs, dirt in sink . The lobby smelled of stale food.

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Location

Convenient to the highway and Albany attractions, but several guests noted traffic and truck noise and some concerns about the surrounding area feeling sketchy at times.

Related guest reviews

4

Cynthia

Dec 31, 2024

·

Stayed 2 nights

The location is near the thruway and noisy. There was food in plastic containers in the parking lot. There were strong odors inside - a skunky smell and disinfectant smell. The mattress was stained with wine perhaps. There were residents who had loud music blaring and were having noisy sex until my husband got dressed and went to the main building and complained at about 12:30 am. Shortly thereafter the noise stopped. The breakfast food was below expectation.

8

David

Oct 25, 2023

·

Stayed 1 night

Right off highway

8

Bambi

Aug 23, 2025

·

Stayed 1 night

Altogether a 5 rating out of 10. They are nice staff however. Semi clean rooms. Lots of workers hanging outside and 1 trucker was a bit too friendly. Had to go down 5 mins to Dunkin for a better breakfast. Shower celing was gross. But we slept well. It served its purpose. Needed to be in the area for work. Car was safe . No wake up calls available. Again, the staff was very kind. Thats important. Place seems old as many are for the reasonable price. Room was decorated nicely. Pool and exercise room are good. But location was concerning, anyone can walk in and if you're a female alone, keep alert. Enough said.

10

Jana

May 28, 2025

·

Stayed 2 nights

Convenient

8

Susan

Apr 16, 2024

·

Stayed 1 night

Unfortunately there was construction going on next to the hotel which made it very noisy during the day. Older hotel, but clean. Friendly staff at front desk. Would stay again if I had to. Was in town for a concert at the MVP Arena. Close to arena.

2

Tara

Aug 24, 2025

·

Stayed 1 night

Location was horrible, off the beaten path. Very limited staff. VERY SKETCHY area with sketchy people staying at the hotel. Felt very uncomfortable at the pool with my children. Those pretending to use the weight room made us very uneasy. Tried calling feomt desk, no answer. Also cleanliness of hotel and room was very questionable. Steong chemical.smells and dorty sheets. We will not be back again.

6

Guyer

Nov 21, 2025

·

Stayed 1 night

Check in was fine, room was worn but almost clean. But it reeked of cigarette smoke (a supposed non-smoking room). There were 2 different bugs spotted, (but no sign of bedbugs) so other bugs were not a big deal. Location was convenient for our needs and it was only 1 night.

8

Sonya

Mar 10, 2024

·

Stayed 1 night

A great place to stay! Very conveniently located fi downtown Albany. It’s pet friendly, free fast WiFi and close to restaurants. Have stayed several times.

10

Mark

Dec 3, 2023

·

Stayed 1 night

We needed a last minute one-night stay to attend a wedding nearby. This place was perfect. Everything was clean, checkin was easy, the bed was comfortable and the iron worked. It was close to the highway and right on the route we needed to take. The facility is showing a little age and a few rough spots: we noticed aome peeling paint on the bathroom ceiling. Also, the surroundings are not picturesque. But neither of these things were a problem, especially given the price.

8

Stacy

Jun 1, 2025

·

Stayed 1 night

The hotel was clean. My room was quite large with nice amenities. The staff was good. They served a basic continental breakfast. Only negative was highway noise.

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Dining

Breakfast is basic, with some guests satisfied, but others found items limited, equipment or food poorly maintained, or the area crowded.

Related guest reviews

4

John-Jean

Oct 25, 2024

·

Stayed 1 night

The exhaust fan in the bathroom was so noisy that it woke up. My wife and I went in during the night. The only milk available for my cereal for breakfast was turning sour. Somewhat mushy.

2

Michelle

Aug 10, 2025

·

Stayed 1 night

There was black mold on the shower ceiling, stained sheets and dirty carpets. The lady at the front desk yelled at us and told us we couldn't have breakfast at 9:25, because it was closed. Breakfast ends at 9:30am. The coffee was gross and the breakfast area was not clean at all. The entire hotel smelled badly. Our kids swam in the pool but it was very cloudy and scary.

10

Thomas

Apr 15, 2023

·

Stayed 1 night

Definitely not upscale but clean With nice free breakfast No play area for kids or pets

6

Nigam

Oct 13, 2025

·

Stayed 1 night

Breakfast toaster was broken and so many customers didn’t like service.

6

Peter

Jul 18, 2023

·

Stayed 2 nights

Basic hotel next to demolished old diner area. Room and bathroom were pretty good size. Rooms show their age but okay quiet hotel if just need a place to sleep. Breakfast was good basic and plentiful.

8

steven

Aug 3, 2025

·

Stayed 1 night

Perfect for a one night stay to break up our road trip. Staff were courteous and we were able to park near our room, making unloading/loading super easy. The room was clean and the beds were comfortable. The mini fridge was a great size. Although we got to breakfast around 9:15 (ends at 9:30), the staff member on duty made more coffee when it was out, which was much appreciated.

8

Kim

Jul 6, 2025

·

Stayed 1 night

It was a nice option for a weekend getaway. Breakfast was decent and the beds were very comfortable.

8

Bambi

Aug 23, 2025

·

Stayed 1 night

Altogether a 5 rating out of 10. They are nice staff however. Semi clean rooms. Lots of workers hanging outside and 1 trucker was a bit too friendly. Had to go down 5 mins to Dunkin for a better breakfast. Shower celing was gross. But we slept well. It served its purpose. Needed to be in the area for work. Car was safe . No wake up calls available. Again, the staff was very kind. Thats important. Place seems old as many are for the reasonable price. Room was decorated nicely. Pool and exercise room are good. But location was concerning, anyone can walk in and if you're a female alone, keep alert. Enough said.

6

Allyson

Jul 29, 2025

·

Stayed 1 night

The regular beds were ok, but the pull-out bed and the roll away cot where horrible. The pool water wasn't very clean. Limited breakfast options

10

Julie

Oct 23, 2024

·

Stayed 1 night

The beds are perfection and breakfast has ample options

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Month	Average price
January	$94
February	$103
March	$103
April	$106
May	$99
June	$105
July	$117
August	$112
September	$109
October	$111
November	$98
December	$93

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $184	19 $145
20 $112	21 $108	22 $115	23 $117	24 $124	25 $121	26 $140
27 $109	28 $114	29 $111	30 $109

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $159	3 $151
4 $106	5 $114	6 $106	7 $115	8 $105	9 $156	10 $156
11 $102	12 $105	13 $110	14 $100	15 $95	16 $151	17 $127
18 $99	19 $121	20 $114	21 $107	22 $101	23 $134	24 $115
25 $95	26 $108	27 $115	28 $115	29 $95	30 $101	31 $105

Quality Inn & Suites Glenmont - Albany South

Prices for Quality Inn & Suites Glenmont - Albany South

Monthly average prices

About this property

Location

Room options

2 Queen Beds with Sofabed

2 Double Beds, Exterior Corridors

1 King Bed, Exterior Corridors

1 King Bed, Efficiency

1 King Bed

1 King Bed, Suite, Accessible

1 King Bed with Sofabed, Efficiency

2 Double Beds with Sofabed, Efficiency

Room, 1 King Bed

Standard Suite, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds

2 Double Beds, Accessible

Room, 1 Queen Bed (Upgrade)

Guest reviews of Quality Inn & Suites Glenmont - Albany South

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn & Suites Glenmont - Albany South

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