Name: Courtyard by Marriott Saratoga Springs
Address: 11 Excelsior Avenue, Saratoga Springs, New York, United States of America, Saratoga Springs, New York, US
Price range: $154–$505 per night
Rating: 8.43

What guests think

Reviews of Courtyard by Marriott Saratoga Springs highlight friendly, accommodating staff and a convenient, walkable location, with many guests describing comfortable rooms and smooth stays, plus appreciated touches like easy parking and seasonal shuttles to local attractions.

However, several note no daily housekeeping, inconsistent room servicing, and cleanliness issues in the pool and gym areas. Some report unreliable or paid internet, limited TV channels, and occasional in-room maintenance problems such as faulty showers, HVAC, safes, or door locks. Expect a convenient stay with solid basics and useful amenities, but check housekeeping schedules and tech details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Amenities include a small indoor pool, outdoor fire pits, easy parking, and seasonal shuttles or trolley service to the race track. Several reviews report the pool or hot tub area and the gym need better maintenance or cleaning.

Related guest reviews

10

Josann

Sep 1, 2025

·

Stayed 2 nights

Room beautiful, facility was clean. Lobby great! Walk to downtown great!

4

Maria

Mar 6, 2023

·

Stayed 1 night

The staff was extremely nice and helpful. The pool area was extremely disappointing. The pictures of the pool, make the main pool look very big, when in reality it is very very small. The water was VERY cloudy and even murky. The flooring around the hot tub was cracked, and dirty looking. It is apparent that this area is not well maintained. I did not appreciate the deceiving pictures on the website. I would've went somewhere else, as we chose to go there for the pool and couldn't even enjoy it.

10

Johnny

Jul 6, 2025

·

Stayed 2 nights

Great place

2

William

Feb 12, 2024

·

Stayed 1 night

No hot tub no ELEVATORS no thanks and the best you could do is not charge me a cancellation fee pathetic.

10

Brenda

Aug 13, 2025

·

Stayed 2 nights

Great hotel for all! Walkable to town, for stores, restaurants etc etc. During horse racing season a free trolley bus service from the hotel to the race track is a great bonus! Also during race season, a bistro for evening dining, indoors or outdoors! Champagne on arrival, small indoor swim pool, and outdoor fire pits all added to our hotel fun!

4

alan

Aug 13, 2024

·

Stayed 2 nights

Room was damp/ humid. Needed to change room and only room to change to was different than the reserved room. No dining options after 10 AM until late afternoon and couldn t even get coffee. The employees were excellent and tried to compensate for the hotels deficiencies.

10

Ridhima

Mar 16, 2025

·

Stayed 1 night

Great property . Convenient as chess tournament was being held at the property . Very helpful and friendly staff . Recommend it

6

Ora-Anne

Jul 7, 2024

·

Stayed 5 nights

Bree was wonderful at the front desk at check and throughout our stay. Bree seem to be working all the time well, sweet lady. The hotel looked fairly fresh but some attention could be paid to cleanliness in the pool and hot tub area. For a 5 night stay we had our room serviced only one time - not great. The gym needed cleaning it was never even vacuumed- I clean up some debris once as I could take it being there day after day. The property could be better cleaned and cared for. Nice people working there however!

8

Lee Ann

Feb 21, 2023

·

Stayed 2 nights

They had a starbucks on premise! it was only open until 11 am though. We enjoyed it for 2 mornings though!

10

Eric

Sep 7, 2024

·

Stayed 2 nights

Great place to stay in Saratoga Springs. Walkable to town. Easy parking. Shuttle service. Nice Room. All of the things you would want and expect from Marriott.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many found rooms and common areas clean, but others reported unclean bathrooms or a dirty first room, cloudy pool water, and a gym that wasn’t regularly cleaned. Housekeeping is not daily and room servicing felt inconsistent.

Related guest reviews

10

Josann

Sep 1, 2025

·

Stayed 2 nights

Room beautiful, facility was clean. Lobby great! Walk to downtown great!

4

Maria

Mar 6, 2023

·

Stayed 1 night

The staff was extremely nice and helpful. The pool area was extremely disappointing. The pictures of the pool, make the main pool look very big, when in reality it is very very small. The water was VERY cloudy and even murky. The flooring around the hot tub was cracked, and dirty looking. It is apparent that this area is not well maintained. I did not appreciate the deceiving pictures on the website. I would've went somewhere else, as we chose to go there for the pool and couldn't even enjoy it.

10

Nathan

Nov 29, 2025

·

Stayed 4 nights

Clean room, friendly staff. Great experience

6

Meylin

Oct 22, 2024

·

Stayed 2 nights

The weekend stay is quite costly, and there is no daily cleaning service or fresh towels provided. Additionally, you have to pay extra for the internet, which is honestly not very good.

10

Paul

Jun 9, 2024

·

Stayed 3 nights

Clean upto date and very helpful and polite staff

6

H

Oct 14, 2024

·

Stayed 2 nights

Room was so so, First room I had was not clean bedding looked like someone just slept in it and tub was dirty also door did not lock correctly rm 309

6

Ora-Anne

Jul 7, 2024

·

Stayed 5 nights

Bree was wonderful at the front desk at check and throughout our stay. Bree seem to be working all the time well, sweet lady. The hotel looked fairly fresh but some attention could be paid to cleanliness in the pool and hot tub area. For a 5 night stay we had our room serviced only one time - not great. The gym needed cleaning it was never even vacuumed- I clean up some debris once as I could take it being there day after day. The property could be better cleaned and cared for. Nice people working there however!

8

Geraldine

Jul 6, 2025

·

Stayed 5 nights

the location was convenient. I do not like the room cleaning schedule. While the room was to be cleaned every other day, food was left in the fridge from the previous occupant and we had trouble closing our curtains. So, a couple of times, they did a refresh, and only once in 5 days was the room really cleaned and the beds made. The little breakfast place was well done, and the front desk staff were great.

6

STAN

Jul 12, 2025

·

Stayed 2 nights

Was not told that they do not give fresh towels or clean the room on second day nor were we told that we have to ask On the morning of the check out there was no internet since 7:00 am until we checked out

8

Robert

Jun 19, 2023

·

Stayed 2 nights

The staff at the front desk was not so friendly .. The bathroom was not so clean The room was not serviced while we were there

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often described as nice and comfortable. However, multiple reviews cite maintenance and tech issues, including faulty showers or HVAC, damp rooms, problematic safes or locks, and unreliable or limited internet or TV.

Related guest reviews

10

Josann

Sep 1, 2025

·

Stayed 2 nights

Room beautiful, facility was clean. Lobby great! Walk to downtown great!

4

Bryan

Mar 13, 2025

·

Stayed 1 night

Shower did not work, poor internet connection, tv did not operate properly

8

William

Feb 18, 2023

·

Stayed 1 night

Room safe didn’t work. Only had local cable, with no availability of Netflix or any other internet tv capabilities.

6

John

Jan 2, 2023

·

Stayed 1 night

The in room coffee was not stocked. Heat not working well.

6

H

Oct 14, 2024

·

Stayed 2 nights

Room was so so, First room I had was not clean bedding looked like someone just slept in it and tub was dirty also door did not lock correctly rm 309

8

William

Oct 8, 2024

·

Stayed 3 nights

Could not watch Sunday Night Football, their provider does't have the station. Not good for a $300 a night room

4

alan

Aug 13, 2024

·

Stayed 2 nights

Room was damp/ humid. Needed to change room and only room to change to was different than the reserved room. No dining options after 10 AM until late afternoon and couldn t even get coffee. The employees were excellent and tried to compensate for the hotels deficiencies.

8

Allyson

Aug 5, 2024

·

Stayed 1 night

The room was nice but had 2 tissues left in the box with no refill box and a quarter roll of toilet paper with no refills. We had to call. Seemed like when getting it ready it wasn’t properly stocked. The AC was hard to figure out. It’s a very nice property and in a great location.

10

Eric

Sep 7, 2024

·

Stayed 2 nights

Great place to stay in Saratoga Springs. Walkable to town. Easy parking. Shuttle service. Nice Room. All of the things you would want and expect from Marriott.

6

STAN

Jul 12, 2025

·

Stayed 2 nights

Was not told that they do not give fresh towels or clean the room on second day nor were we told that we have to ask On the morning of the check out there was no internet since 7:00 am until we checked out

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful, and accommodating, with prompt issue resolution and flexible checkout when needed. A few guests noted poor communication about housekeeping or an unfriendly front-desk interaction.

Related guest reviews

10

Kimberly

Apr 30, 2025

·

Stayed 1 night

Nice property. Amazing staff

8

Brian

Jan 30, 2025

·

Stayed 2 nights

Customer service is friendly and all my concerns were handled in a timely manner

10

Heather

Jul 18, 2023

·

Stayed 2 nights

The staff were very accommodating and friendly during check in. The hotel is in a convenient location from downtown Saratoga.

10

IKECHUKWU

Jul 29, 2023

·

Stayed 4 nights

The Courtyard is neat, safe and serene with amazing service from the Reception to cleaning and other aspects.

10

Ryan

May 29, 2023

·

Stayed 2 nights

Staff is always accommodating and friendly! We stay here all the time, never a disappointment.

10

Ryan

May 1, 2023

·

Stayed 1 night

Staff was wonderful! Went above and beyond to make sure we had a great stay! Allowed us a later checkout to accommodate our schedule!

10

Ridhima

Mar 16, 2025

·

Stayed 1 night

Great property . Convenient as chess tournament was being held at the property . Very helpful and friendly staff . Recommend it

8

Geraldine

Jul 6, 2025

·

Stayed 5 nights

the location was convenient. I do not like the room cleaning schedule. While the room was to be cleaned every other day, food was left in the fridge from the previous occupant and we had trouble closing our curtains. So, a couple of times, they did a refresh, and only once in 5 days was the room really cleaned and the beds made. The little breakfast place was well done, and the front desk staff were great.

6

STAN

Jul 12, 2025

·

Stayed 2 nights

Was not told that they do not give fresh towels or clean the room on second day nor were we told that we have to ask On the morning of the check out there was no internet since 7:00 am until we checked out

8

Robert

Jun 19, 2023

·

Stayed 2 nights

The staff at the front desk was not so friendly .. The bathroom was not so clean The room was not serviced while we were there

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is widely considered convenient and walkable to downtown, shops, and restaurants. Some guests also mentioned seasonal transport to the race track.

Related guest reviews

10

Josann

Sep 1, 2025

·

Stayed 2 nights

Room beautiful, facility was clean. Lobby great! Walk to downtown great!

10

Heather

Jul 18, 2023

·

Stayed 2 nights

The staff were very accommodating and friendly during check in. The hotel is in a convenient location from downtown Saratoga.

10

NOEL

May 10, 2023

·

Stayed 2 nights

Great location

6

Kevin

Jun 1, 2024

·

Stayed 1 night

Middle of nowhere. Food is awful. Staff was nice

10

Brenda

Aug 13, 2025

·

Stayed 2 nights

Great hotel for all! Walkable to town, for stores, restaurants etc etc. During horse racing season a free trolley bus service from the hotel to the race track is a great bonus! Also during race season, a bistro for evening dining, indoors or outdoors! Champagne on arrival, small indoor swim pool, and outdoor fire pits all added to our hotel fun!

10

michael

Jul 8, 2024

·

Stayed 2 nights

Was close to everything.

10

Eric

Sep 7, 2024

·

Stayed 2 nights

Great place to stay in Saratoga Springs. Walkable to town. Easy parking. Shuttle service. Nice Room. All of the things you would want and expect from Marriott.

10

James

Jul 5, 2024

·

Stayed 6 nights

Great location.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Guests mention a small breakfast spot and a Starbucks on site, but hours are limited with gaps after late morning; during race season, an evening bistro operates. Food feedback ranges from positive to poor.

Related guest reviews

6

Kevin

Jun 1, 2024

·

Stayed 1 night

Middle of nowhere. Food is awful. Staff was nice

10

Brenda

Aug 13, 2025

·

Stayed 2 nights

Great hotel for all! Walkable to town, for stores, restaurants etc etc. During horse racing season a free trolley bus service from the hotel to the race track is a great bonus! Also during race season, a bistro for evening dining, indoors or outdoors! Champagne on arrival, small indoor swim pool, and outdoor fire pits all added to our hotel fun!

4

alan

Aug 13, 2024

·

Stayed 2 nights

Room was damp/ humid. Needed to change room and only room to change to was different than the reserved room. No dining options after 10 AM until late afternoon and couldn t even get coffee. The employees were excellent and tried to compensate for the hotels deficiencies.

8

Lee Ann

Feb 21, 2023

·

Stayed 2 nights

They had a starbucks on premise! it was only open until 11 am though. We enjoyed it for 2 mornings though!

8

Geraldine

Jul 6, 2025

·

Stayed 5 nights

the location was convenient. I do not like the room cleaning schedule. While the room was to be cleaned every other day, food was left in the fridge from the previous occupant and we had trouble closing our curtains. So, a couple of times, they did a refresh, and only once in 5 days was the room really cleaned and the beds made. The little breakfast place was well done, and the front desk staff were great.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$124
February	$139
March	$144
April	$140
May	$195
June	$253
July	$409
August	$455
September	$233
October	$247
November	$172
December	$156

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $294	19 $309
20 $157	21 $175	22 $174	23 $263	24 $206	25 $252	26 $312
27	28 $257	29 $170	30 $154

Su	Mo	Tu	We	Th	Fr	Sa
				1 $205	2 $401	3 $444
4 $340	5 $309	6 $216	7 $213	8 $268	9	10 $401
11 $195	12 $216	13	14 $200	15 $188	16 $319	17 $320
18 $164	19 $205	20 $202	21	22	23 $288	24 $505
25 $174	26 $185	27 $184	28 $185	29 $185	30 $226	31 $252

Courtyard by Marriott Saratoga Springs

Prices for Courtyard by Marriott Saratoga Springs

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

Room, 1 King Bed (Hearing Accessible)

Room, 2 Queen Beds (Mobility Accessible, Tub)

Room, 2 Queen Beds

Guest reviews of Courtyard by Marriott Saratoga Springs

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Saratoga Springs

Prices for upcoming dates