Residence Inn by Marriott Saratoga Springs

Nice stay. The property is under renovations so health and fitness center, pool were not available. Very convenient and nice place to stay with our dog.

Staff was great, especially Ashley who went above and beyond to make sure our bedding was comfortable, But property is under renovation so no pool is available and it was hard to find the temporary entrance

Pet friendly and has an EV charger on site and a few blocks away.

Huge rooms, nice hot tub but pool was cold.

Hotel was in excellent condition with very spacious rooms. Gary at the front desk was very professional and treated everyone of us like VIPs! Would definitely recommend this place to everyone!

Very friendly staff, excellent facilities-

we had a good experience. the only drawback was one set of elevators and we were a long way from them. the corridors took some getting used to.

Not enough parking.

Came for one night for the indoor pool and hot tub. Was very clean, pool wasn’t too cold and hot tub was nice. Rooms were clean and breakfast was nice. Will be returning

Mostly great place to stay. The pullout couch/mattress was terrible. Thin, beat, uncomfortable. Room was very clean. Great water pressure. Regular bed was very good with nice pillows. Hotel itself looked very clean. Nice grounds. Good walking trail nearby. Decent kitchenette. Biggest complaint was the chlorine smell from the pool in the whole downstairs. If that wasn’t so powerful, I’d probably give 5stars.

The staff was absolutely wonderful. Very clean and the location was great!

Very well maintained

Excellent customer service, interior and exterior maintained above expected. I’ll be back.

Although the room was spacious ,it and the entire property needs updating and an extensive cleaning. The A/C unit in our room was extremely loud, as were the guests above us along with the rude, loud guests in the hallways. Because of this, we got no rest. There was nothing around the property so we needed to drive if we wanted to dine out or enjoy downtown. I will mention that the entire hotel staff were excellent in customer service. With all this being said and for the high price that we paid for a one night stay, we won’t return to this property.

Property was close to attractions, clean and safe

Everything was pleasant. A nice place to stay

Hotel was in excellent condition with very spacious rooms. Gary at the front desk was very professional and treated everyone of us like VIPs! Would definitely recommend this place to everyone!

The room was very clean and the staff was very helpful. The only issue we had was the t.v. was not receiving a signal but that was resolved the following morning. The breakfast was one of the best I've had a a hotel and the hostess was very helpful and everything was well stocked.

Came for one night for the indoor pool and hot tub. Was very clean, pool wasn’t too cold and hot tub was nice. Rooms were clean and breakfast was nice. Will be returning

Mostly great place to stay. The pullout couch/mattress was terrible. Thin, beat, uncomfortable. Room was very clean. Great water pressure. Regular bed was very good with nice pillows. Hotel itself looked very clean. Nice grounds. Good walking trail nearby. Decent kitchenette. Biggest complaint was the chlorine smell from the pool in the whole downstairs. If that wasn’t so powerful, I’d probably give 5stars.

A worker was coming out of the opposite room and let me a hand with a luggage cart because she was seen that I was struggling. A total act of kindness! We stayed in room 303 perfect size for what we needed

Although the room was spacious ,it and the entire property needs updating and an extensive cleaning. The A/C unit in our room was extremely loud, as were the guests above us along with the rude, loud guests in the hallways. Because of this, we got no rest. There was nothing around the property so we needed to drive if we wanted to dine out or enjoy downtown. I will mention that the entire hotel staff were excellent in customer service. With all this being said and for the high price that we paid for a one night stay, we won’t return to this property.

Huge rooms, nice hot tub but pool was cold.

Everything was pleasant. A nice place to stay

Hotel was in excellent condition with very spacious rooms. Gary at the front desk was very professional and treated everyone of us like VIPs! Would definitely recommend this place to everyone!

I was disappointed with the internet service and the coffee.

Rooms are very spacious. The staff was very helpful.

Quiet. Had Glutem Free breakfast options which was great!

The room was very clean and the staff was very helpful. The only issue we had was the t.v. was not receiving a signal but that was resolved the following morning. The breakfast was one of the best I've had a a hotel and the hostess was very helpful and everything was well stocked.

Mostly great place to stay. The pullout couch/mattress was terrible. Thin, beat, uncomfortable. Room was very clean. Great water pressure. Regular bed was very good with nice pillows. Hotel itself looked very clean. Nice grounds. Good walking trail nearby. Decent kitchenette. Biggest complaint was the chlorine smell from the pool in the whole downstairs. If that wasn’t so powerful, I’d probably give 5stars.

The staff was absolutely wonderful. Very clean and the location was great!

Arrived very late after driving all day and couldn't get in. At midnight not clear where the entrance even is. Door was locked! Went back to my car and called as i had already made reservation. No answer. I am dealing with the death of both my fiance and mother. I am panicking as I have interment at Saratoga Nat'l Cemetery for my mom tomorrow. I start to cry. See a woman in a robe start banging on the windows. Thankfully she was kind enough to let me in. The front desk person came out from the back where there are 2 OFFICES(not bathroom!). I simply said i have a reservation and I couldnt get in. Well, she went off... i had to go to the bathroom and im a female here by myself so i lock the door and i dont care. Dont want to hear anything about it. If i have to go to the bathroom yadda yadda yadda. Well I was a female OUTSIDE in the dark unable to get into a room I PAID FOR!!! UTTERLY UNPROFESSIONAL! Next day I mentioned that I had a problem at check in to the desk clerk. The "person" last night told me nothing about the hotel so I had missed breakfast. She was wonderful. She asked what happened so i told her. She wanted to do anything to help make it right. Thank you Mylisa!!!! Gen mgr found me and was also wonderful... what can i do etc... Then i was approached by another woman who was the day manager, Chrissy I think. She ended up sitting with me while i had my coffee and was the most lovely kind person. We ended up chatting and i even cried. Needed release. ❤️ Ty Chrissy &

Staff was great, especially Ashley who went above and beyond to make sure our bedding was comfortable, But property is under renovation so no pool is available and it was hard to find the temporary entrance

Unruly amount of children running aimlessly all over the entire hotel, so much so we felt we HAD to complain to the desk to get them to stop running up and down every hall, with no resolution from complaints. Enjoying my Husbands Birthday here for the night and couldnt relax in the hot tub due it being full of children that were very under the age limitation posted. Absolutely unwelcoming staff and environment. Kids were still loud and obnoxious with no parental or staff control to be found the next morning.

The general manager (Bob/Robert) has been at the Saratoga Residence Inn for 17 years. He is on site in the breakfast/reception area and accessible daily from 7 or 8 am. He recruits a tremendous staff. We have stayed here at least five times and it’s a terrific experience. We go to the track in the hotel van and also can shuttle anywhere in town.

The entire staff was welcoming and friendly.

Hotel was in excellent condition with very spacious rooms. Gary at the front desk was very professional and treated everyone of us like VIPs! Would definitely recommend this place to everyone!

Rooms are very spacious. The staff was very helpful.

Very pleasant staff. Very accommodating

The room was very clean and the staff was very helpful. The only issue we had was the t.v. was not receiving a signal but that was resolved the following morning. The breakfast was one of the best I've had a a hotel and the hostess was very helpful and everything was well stocked.

Nice stay. The property is under renovations so health and fitness center, pool were not available. Very convenient and nice place to stay with our dog.

The staff was absolutely wonderful. Very clean and the location was great!

Although the room was spacious ,it and the entire property needs updating and an extensive cleaning. The A/C unit in our room was extremely loud, as were the guests above us along with the rude, loud guests in the hallways. Because of this, we got no rest. There was nothing around the property so we needed to drive if we wanted to dine out or enjoy downtown. I will mention that the entire hotel staff were excellent in customer service. With all this being said and for the high price that we paid for a one night stay, we won’t return to this property.

Property was close to attractions, clean and safe

Loved walking path to town. Staff very friendly and gave good recommendations for dinner

The general manager (Bob/Robert) has been at the Saratoga Residence Inn for 17 years. He is on site in the breakfast/reception area and accessible daily from 7 or 8 am. He recruits a tremendous staff. We have stayed here at least five times and it’s a terrific experience. We go to the track in the hotel van and also can shuttle anywhere in town.

Everything was pleasant. A nice place to stay

Easy to get to and helpful staff

Good location close to shopping and food options.

Mostly great place to stay. The pullout couch/mattress was terrible. Thin, beat, uncomfortable. Room was very clean. Great water pressure. Regular bed was very good with nice pillows. Hotel itself looked very clean. Nice grounds. Good walking trail nearby. Decent kitchenette. Biggest complaint was the chlorine smell from the pool in the whole downstairs. If that wasn’t so powerful, I’d probably give 5stars.

Arrived very late after driving all day and couldn't get in. At midnight not clear where the entrance even is. Door was locked! Went back to my car and called as i had already made reservation. No answer. I am dealing with the death of both my fiance and mother. I am panicking as I have interment at Saratoga Nat'l Cemetery for my mom tomorrow. I start to cry. See a woman in a robe start banging on the windows. Thankfully she was kind enough to let me in. The front desk person came out from the back where there are 2 OFFICES(not bathroom!). I simply said i have a reservation and I couldnt get in. Well, she went off... i had to go to the bathroom and im a female here by myself so i lock the door and i dont care. Dont want to hear anything about it. If i have to go to the bathroom yadda yadda yadda. Well I was a female OUTSIDE in the dark unable to get into a room I PAID FOR!!! UTTERLY UNPROFESSIONAL! Next day I mentioned that I had a problem at check in to the desk clerk. The "person" last night told me nothing about the hotel so I had missed breakfast. She was wonderful. She asked what happened so i told her. She wanted to do anything to help make it right. Thank you Mylisa!!!! Gen mgr found me and was also wonderful... what can i do etc... Then i was approached by another woman who was the day manager, Chrissy I think. She ended up sitting with me while i had my coffee and was the most lovely kind person. We ended up chatting and i even cried. Needed release. ❤️ Ty Chrissy &

Basic hotel with morning breakfast included in stay.

I was disappointed with the internet service and the coffee.

Quiet. Had Glutem Free breakfast options which was great!

The room was very clean and the staff was very helpful. The only issue we had was the t.v. was not receiving a signal but that was resolved the following morning. The breakfast was one of the best I've had a a hotel and the hostess was very helpful and everything was well stocked.

Came for one night for the indoor pool and hot tub. Was very clean, pool wasn’t too cold and hot tub was nice. Rooms were clean and breakfast was nice. Will be returning