Name: Schenectady Inn & Suites
Address: 167 Nott Terrace, I-90 exit 25/I-890 Exit 5, Seward Place, Schenectady, New York, United States of America, Schenectady, Schenectady County, US
Rating: 5.2

What guests think

At Schenectady Inn & Suites, many reviews report severe cleanliness and maintenance problems, smoke odors, and pests, while a smaller number praise friendly front-desk staff and occasional quick check-in help.

Several travelers reported reservations not honored, difficulty obtaining refunds, or leaving without staying. The surrounding area is often described as unsafe and sketchy, though a few guests noted it was quiet or convenient. Expect notable trade-offs, especially if cleanliness and safety are priorities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

6

John-Paul

Aug 28, 2022

·

Stayed 1 night

Smells Shady people hanging out Front desk is gross Really hot in the room.

2

Bailey

Aug 8, 2023

·

Stayed 3 nights

The pictures need to be updated. This hotel is a dump. So dirty that I don’t even think the bedbugs would live in it. I was scared when I entered it. The parking lot had garbage all over it. Come to find out this hotel is being used as a homeless shelter!! Drug deals were going down in the parking lot as we sat in the car trying to figure out another hotel. I was extremely disappointed in this hotel. We were in for a family wedding and almost didn’t have a place to stay!! Do not book this hotel at all!!

2

Sheryl

Jul 8, 2024

·

Stayed 1 night

We canceled our resrvations after viewing two different rooms at this property. It had stains on the floor and stains on the sheets. Graffiti was carved into the elevator doors and walls. Unaccompanied young children (under 10) freely walked in and the doors like it was their residence. There were broken down cars in the parking lot. The area did not feel safe at all.

2

Christie

Jul 8, 2024

·

Stayed 2 nights

Jacuzzi was dirty I bought my own cleaning supplies, carpet made my feet black, found a couple different bugs throughout the room, one was in the covers and red and has me scared it’s a bedbug. So much dust and dirt and grime on surfaces and behind tables etc, handprints and stains on walls, hallway smelled horribly

6

William

Jul 10, 2023

·

Stayed 3 nights

Evening front desk staff excellent. Elevator didn't work and I need a cane. Clerk got me a room on 2nd floor.

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Cleanliness

Many reviewers report very poor cleanliness, citing dirty rooms and common areas, stains, strong smoke or marijuana odors, mold, and pests including roaches; a few mention acceptable cleaning.

Related guest reviews

2

Dawn

May 19, 2024

·

Stayed 1 night

We didn’t even stay. The hotel is a dump. It stinks. There were bugs and stains on carpet and bedding.

4

Barbara

May 20, 2024

·

Stayed 3 nights

Quiet, but dirty and lots of bugs. Needs cleaning and pest control.

2

Linda

Aug 25, 2024

·

Stayed 2 nights

It was a nasty place with black mold, the toilet didn’t work in the environment outside was sketchy.

2

Joshua

Jul 16, 2023

·

Stayed 1 night

This place is gross with bodily fluid stains on the sheets and blankets

2

Michael

Apr 9, 2024

·

Stayed 1 night

Building and rooms are filthy and in terrible repair.

2

Lidiia

Apr 12, 2024

·

Stayed 1 night

We had a very dirty room with cockroaches

2

Maribel

Jul 12, 2024

·

Stayed 1 night

Beware of this hotel if your travelling as a family area is not safe. Hotel is the worst in my 10 yrs of booking in hotels.com this is the worst! The dirtiest hotel ive ever seen. Theres a bunch of mcdonalds garbage in the elevator and vandalism in the elevator. Dirt all over the elevator. Receptionist is nowhere to found. Smell of marijuana and cigarette all over. Inside the room is spot of blood in the carpet. Dirty carpet never been cleaned. Spot of blood in the bedsheet! Smell of cigarettes and marijuana even in the room! its like you went to a haunted house!!!! We left and run never stayed and hotels.com refunded only half of what we paid for this crap! Such a waste of night. We check in to another hotel almost 5am because of this mess!!!!!!! Worst experience ever!!!!

2

Sheryl

Jul 8, 2024

·

Stayed 1 night

We canceled our resrvations after viewing two different rooms at this property. It had stains on the floor and stains on the sheets. Graffiti was carved into the elevator doors and walls. Unaccompanied young children (under 10) freely walked in and the doors like it was their residence. There were broken down cars in the parking lot. The area did not feel safe at all.

2

John

Jul 29, 2024

·

Stayed 1 night

Absolutely the worst hotel ever. Our booked room not available - "upgraded" to smoking room. Holes in bedspread. Burn marks in bathroom. Disgusting. Did not stay there. Want refund immediately!!!!!!!!!!!

2

Christie

Jul 8, 2024

·

Stayed 2 nights

Jacuzzi was dirty I bought my own cleaning supplies, carpet made my feet black, found a couple different bugs throughout the room, one was in the covers and red and has me scared it’s a bedbug. So much dust and dirt and grime on surfaces and behind tables etc, handprints and stains on walls, hallway smelled horribly

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Rooms

Rooms are dated and in poor repair, with multiple reports of strong smoke odors even in non-smoking bookings; some note missing amenities or comfort issues such as no phone or overheating, while a few found them quiet or basically comfortable.

Related guest reviews

4

Barbara

May 20, 2024

·

Stayed 3 nights

Quiet, but dirty and lots of bugs. Needs cleaning and pest control.

8

Christopher

Feb 13, 2023

·

Stayed 1 night

At check in, the room was not ready. The manager on duty quickly reassigned a room and everything was okay

10

Larissa

Jun 17, 2023

·

Stayed 2 nights

I like how quiet the area is and how the staff were professional. The rooms were clean & in a timely manner. The staff was also friendly & welcoming

8

Richard

Sep 25, 2022

·

Stayed 1 night

Stay was fine, room comfortable, older but seemed clean, until morning when I clicked on bathroom light and there was a roach climbing wall next sink. Also, found one in the electric ground fault outlet next to sink. Really hate to write this review because even though this was an older motel, it looked like there was care in trying to revive it.

8

Sharad

Apr 8, 2024

·

Stayed 1 night

There was a wet towel hanging on the hook in the bathroom when we checked in to the room. Gross!

6

Deirdre

Jul 26, 2023

·

Stayed 1 night

The staff was fantastic but the property is run down and felt, overall, sketchy. Our room smelled like cigarettes (even though it was a no smoking room).

6

John-Paul

Aug 28, 2022

·

Stayed 1 night

Smells Shady people hanging out Front desk is gross Really hot in the room.

10

Nahomy

Mar 28, 2024

·

Stayed 1 night

Could have been more cozy and the room didn’t have a phone.

2

John

Jul 29, 2024

·

Stayed 1 night

Absolutely the worst hotel ever. Our booked room not available - "upgraded" to smoking room. Holes in bedspread. Burn marks in bathroom. Disgusting. Did not stay there. Want refund immediately!!!!!!!!!!!

6

William

Jul 10, 2023

·

Stayed 3 nights

Evening front desk staff excellent. Elevator didn't work and I need a cane. Clerk got me a room on 2nd floor.

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Service

Service is mixed: some guests describe friendly, professional staff with quick check-in and prompt room reassignment, while others report rude management, absent front desk, reservations not honored, and difficulty getting refunds.

Related guest reviews

8

Christopher

Feb 13, 2023

·

Stayed 1 night

At check in, the room was not ready. The manager on duty quickly reassigned a room and everything was okay

10

Tina

Sep 26, 2022

·

Stayed 1 night

Was right on time for check in which only took about 5 minutes. Requested roll away and in no time here it was.

10

Larissa

Jun 17, 2023

·

Stayed 2 nights

I like how quiet the area is and how the staff were professional. The rooms were clean & in a timely manner. The staff was also friendly & welcoming

2

Mindy

Jun 21, 2024

·

Stayed 1 night

The owner was very rude and mean. He would not honor our room reservation that was made through Expedia. He kicked myself and my three teenagers out of the lobby at midnight saying he no longer had a room for us. Thank goodness Expedia reimbursed me but save your time. Do not book here!

6

Deirdre

Jul 26, 2023

·

Stayed 1 night

The staff was fantastic but the property is run down and felt, overall, sketchy. Our room smelled like cigarettes (even though it was a no smoking room).

2

Maribel

Jul 12, 2024

·

Stayed 1 night

Beware of this hotel if your travelling as a family area is not safe. Hotel is the worst in my 10 yrs of booking in hotels.com this is the worst! The dirtiest hotel ive ever seen. Theres a bunch of mcdonalds garbage in the elevator and vandalism in the elevator. Dirt all over the elevator. Receptionist is nowhere to found. Smell of marijuana and cigarette all over. Inside the room is spot of blood in the carpet. Dirty carpet never been cleaned. Spot of blood in the bedsheet! Smell of cigarettes and marijuana even in the room! its like you went to a haunted house!!!! We left and run never stayed and hotels.com refunded only half of what we paid for this crap! Such a waste of night. We check in to another hotel almost 5am because of this mess!!!!!!! Worst experience ever!!!!

2

Dan

Jul 25, 2024

·

Stayed 1 night

Crack house. Stay away. Walked out immediately. Could not get a refund.

10

Kimber

Nov 5, 2023

·

Stayed 1 night

place was amazing the staff was very nice communicated well made us feel welcomed and was very flexible

2

Sharon

May 13, 2023

·

Stayed 1 night

Chiefly safety concerns but also room was not ready at appointed checkin time. Were told we would need to wait 30 minutes, long enough to find a safer, healther place to stay.

6

William

Jul 10, 2023

·

Stayed 3 nights

Evening front desk staff excellent. Elevator didn't work and I need a cane. Clerk got me a room on 2nd floor.

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Location

The neighborhood is frequently described as unsafe or sketchy, with reports of shady activity; a few guests found it quiet or convenient for their plans.

Related guest reviews

2

Isabelle

May 5, 2024

·

Stayed 1 night

´Je suis même pas rentré endroit pas sécuritaire et non conforme à l’image que expédia donne . C’est très sale et des gens louche sont à l’extérieur

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2

Gairy

May 18, 2024

·

Stayed 1 night

Drugs dealers and unsafe

2

Linda

Aug 25, 2024

·

Stayed 2 nights

It was a nasty place with black mold, the toilet didn’t work in the environment outside was sketchy.

4

Jean-claude

Jun 6, 2024

·

Stayed 1 night

In an unsafe neighborhood

6

John-Paul

Aug 28, 2022

·

Stayed 1 night

Smells Shady people hanging out Front desk is gross Really hot in the room.

2

Maribel

Jul 12, 2024

·

Stayed 1 night

Beware of this hotel if your travelling as a family area is not safe. Hotel is the worst in my 10 yrs of booking in hotels.com this is the worst! The dirtiest hotel ive ever seen. Theres a bunch of mcdonalds garbage in the elevator and vandalism in the elevator. Dirt all over the elevator. Receptionist is nowhere to found. Smell of marijuana and cigarette all over. Inside the room is spot of blood in the carpet. Dirty carpet never been cleaned. Spot of blood in the bedsheet! Smell of cigarettes and marijuana even in the room! its like you went to a haunted house!!!! We left and run never stayed and hotels.com refunded only half of what we paid for this crap! Such a waste of night. We check in to another hotel almost 5am because of this mess!!!!!!! Worst experience ever!!!!

2

Bailey

Aug 8, 2023

·

Stayed 3 nights

The pictures need to be updated. This hotel is a dump. So dirty that I don’t even think the bedbugs would live in it. I was scared when I entered it. The parking lot had garbage all over it. Come to find out this hotel is being used as a homeless shelter!! Drug deals were going down in the parking lot as we sat in the car trying to figure out another hotel. I was extremely disappointed in this hotel. We were in for a family wedding and almost didn’t have a place to stay!! Do not book this hotel at all!!

10

Christine

May 22, 2024

·

Stayed 1 night

Too sketchy, we didn’t even check in

2

Sheryl

Jul 8, 2024

·

Stayed 1 night

We canceled our resrvations after viewing two different rooms at this property. It had stains on the floor and stains on the sheets. Graffiti was carved into the elevator doors and walls. Unaccompanied young children (under 10) freely walked in and the doors like it was their residence. There were broken down cars in the parking lot. The area did not feel safe at all.

8

Mark

Apr 20, 2024

·

Stayed 1 night

Convenient for what I had to do

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Dining

Not enough information in reviews.

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Schenectady Inn & Suites

About this property

Location

Room options

2 Double Beds

Hot Tub, King Room

King Room

2 Double Beds Smoking

Hot Tub, King Room Smoking

Guest reviews of Schenectady Inn & Suites

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Schenectady Inn & Suites