Comfort Suites Miamisburg - Dayton South

Booked 4 rooms because we had 4 familes with a total of 7 kids basically because the hotel has an indoor pool (October stay). Got there and pool out of order. According to Chuck E Cheese where we ended up instead of swimming, states the pool is always out of order. Guy at desk said I should have known it was out of order???How??? It is still advertised on hotel listing, doesn't say anything about not operating. So I guess if you're planning on using amenities you need to call first. Air conditioning didn't work in one room, centipedes in another room and blood on mattress in the 3rd room. Other than that the rooms were just average but for price I guess ok.

Unfortunately for a place that has 4½ star reviews I was a bit let down. I called a few days before our check in to make sure all was good and to ask for a note to be put in our reservation that it would be around midnight when we got in. The person on the phone would not do it, he said I would have to call back around 1130 that night if we were running behind. Then he proceeded to tell me about their cancelation rules since they were different from Hotel.coms. Not really a big deal to me since I had no plans to cancel. We arrived Friday about 1130pm and then I'm then told I need to pay an additional deposit on top of the 3 days I already paid for. Ive never had to do that before. Then we get to the room and I notice there's alot of water all over the floor in the doorway...I just grabbed towels and figured out it was coming from the refrigerator. So I take the towels down to the front desk ask for new ones and tell him what happened.... He yelled at me to never do that again and said he'd give me rags to clean it up. I told him it wasn't my fault and not my job to clean it up but I did. But it was done and I just said if it continues I would let them know so they can take care of it. He was very hesitant to replace the towels but after a little back and forth I got them. The breakfast wasn't much but it's what's expected for a free breakfast. Also the pool was out of order. It wasn't a horrible stay but I think I will stick with VRBO, staff was not friendly at all

Upon checking in and entering our room it was very run down looking and the room was very musty smelling with the A/C unit not working properly which instead of changing our room the front desk staff and to come in to get it working. The bed was terrible, the pillows were even worse and they were made for a child they were so small. The floor was warped and buckled throughout the whole room and was not taken care of properly. very run down hotel and would definitely not recommend.

When we arrived to check in there was no water and they were working on it. They did get it fixed later. Our bathroom had a smell to it. The bed had metal frame that made noises whenever you moved. Breakfast was good.

The room size was great, bigger then most other hotels. Staff was friendly and helpful. Would definitely stay again.