Extended Stay America Suites - Cleveland - Great Northern Mall

This was a mistake. Very low lit and safety was a concern. Not upkeeped at all. Floors were vinyl and had been treated with a thick sticky substance. My shoes stuck, my socks stuck. It was not good. The "kitchenette" did not have any basics--I mean no trash bags, no paper towels, no soap, no spoons, nothing---just rows of empty cabinets. I used my time to set up wifi. Book another hotel--and LEAVE before the sun went down

It’s was good

Rates was good, staff was excellent, carpet was dirty and the chair was dirty with stains, bed very clean. I will try but in another location.

The room was clean. Appliances were old. Most of the staff was very friendly and helpful. The parking lot never got too clean.

Bed was very worn out on one side had to sleep on half of a queen on top of that no kitchen kits available at all after spending money on groceries i had to go back and spend money on kitchen supplies i will not be back spent $400 damn $500 after mishaps