Extended Stay America Suites - Cleveland - Great Northern Mall
70 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
70 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Extended Stay America Suites - Cleveland - Great Northern Mall är priset per natt i genomsnitt 60 US$ under den billigaste månaden (januari) och 86 US$ under den dyraste månaden (juli), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 60 US$ |
| februari | 60 US$ |
| mars | 66 US$ |
| april | 61 US$ |
| maj | 71 US$ |
| juni | 79 US$ |
| juli | 86 US$ |
| augusti | 79 US$ |
| september | 70 US$ |
| oktober | 69 US$ |
| november | 63 US$ |
| december | 61 US$ |
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sep. · 70 US$
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Dyrast: juli (ca 86 US$)
Billigast: januari (ca 60 US$)
Om detta boende
Passa på att dra nytta av bland annat gratis wi-fi, ett picknickområde och utomhusgrill.
Bekvämligheter
Passa på att dra nytta av bland annat gratis wi-fi, ett picknickområde och utomhusgrill.
Företagsfaciliteter
Gäster har tillgång till bland annat reception (öppen dygnet runt), tvättmöjligheter och värdeförvaringsskåp i receptionen. Planerar du ett event i North Olmsted? På detta hotell finns det event- och konferensutrymmen på upp till 31 kvadratmeter, däribland konferensrum och mötesrum. Avgiftsfri parkering erbjuds på plats.
Måltider
Här erbjuds en gratis frukost att ta med dagligen mellan 06.00 och 09.30.
Rum
Känn dig som hemma i ett av de 92 rummen som har kök med stor kyl/frys och spishäll. Sängen i ditt rum har bäddmadrass. Gratis wi-fi ser till att du kan hålla dig uppkopplad, och en 32-tums platt-tv med kabelkanaler erbjuder all underhållning du behöver. På rummet finns skrivbord, mikrovågsugnar och telefon med gratis lokalsamtal.
Läge
Extended Stay America Suites Cleveland Great Northern Mall ligger i North Olmsted i en förort, en kvarts bilfärd från både Lake Erie och Westfield Great Northern Mall. Detta hotell ligger 20,5 km från Cleveland Metroparks Zoo och 2,3 km från Rocky River.
Vad finns i närheten
Westfield Great Northern Mall(0.3 miles)
Rocky River(1.4 miles)
Rocky River Reservation(1.6 miles)
Bradley Woods Reservation(2.7 miles)
NASA Glenn Research Center(4.2 miles)
Berea Falls Scenic Overlook(4.6 miles)
St John West Shore Family Health(4.7 miles)
North Ridge Racket and Paddle(4.7 miles)
Crocker Park (galleria)(4.8 miles)
Mill Stream Run Reservation(5 miles)
Swings-N-Things(5.1 miles)
I-X Center(5.2 miles)
Westgate-gallerian(5.3 miles)
Regal Crocker Park(5.3 miles)
University Hospital North Ridgeville Health Center(5.5 miles)
Cleveland Hopkins International Airport (CLE)(5.9 miles)
Cleveland, OH (BKL-Burke Lakefront)(18 miles)
Cleveland, OH (CGF-Cuyahoga County)(30.2 miles)
Parkering
Rökfria rum
Familjerum
Picknickområde/Bord
Varuautomater
Självtvätt
Läge
25801 Country Club Boulevard, Cleveland (Ohio), Ohio, USA
Westfield Great Northern Mall (0.3 miles)
Rocky River (1.4 miles)
Rocky River Reservation (1.6 miles)
Bradley Woods Reservation (2.7 miles)
NASA Glenn Research Center (4.2 miles)
Berea Falls Scenic Overlook (4.6 miles)
Gästrecensioner
7.6
Bra
Baserat på 776 verifierade recensioner
Vem bor här?
Företag
23%
Par
26%
Familj
35%
Grupper
4%
Ensamresande
10%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Utifrån omdömen av Extended Stay America Suites - Cleveland - Great Northern Mall beskriver gästerna genomgående väldigt blandade upplevelser, med frekventa klagomål angående renlighet och dålig lukt, samtidigt som vissa berömmer de rymliga, lägenhetsliknande rummen och det praktiska läget nära shopping.
Läs merVar detta till hjälp?
Vad gäster tycker
Utifrån omdömen av Extended Stay America Suites - Cleveland - Great Northern Mall beskriver gästerna genomgående väldigt blandade upplevelser, med frekventa klagomål angående renlighet och dålig lukt, samtidigt som vissa berömmer de rymliga, lägenhetsliknande rummen och det praktiska läget nära shopping.
Bekymmer kring renligheten är vanliga – smutsiga eller dåligt underhållna ytor, starka lukter och rapporter om skadedjur – även om några gäster upplevde rena rum, och serviceupplevelserna varierar från väldigt vänliga till oresponsiva eller överbokade. Sviter är rymliga med pentry, men inredningen känns gammalmodig, ljudet från andra rum hörs tydligt och underhållsproblem som trasiga soffbäddar, saknade föremål eller problem med AC och vatten förekommer. Frukosten är väldigt begränsad och består av snabba alternativ, ofta bara kaffe och en muffin eller granola bar; köksutrustning och bestick är ofta inte tillgängliga om de inte efterfrågas. Förvänta dig ett enkelt, budgetvänligt boende med betydande kompromisser gällande underhåll och bekvämligheter.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Faciliteterna är enkla; flera gäster noterar att det inte finns någon ismaskin. Andra problem med faciliteterna (sliten parkeringsplats, olåst sidodörr, problem med larm/el) förekommer i vissa omdömen, men upplevelserna varierar.
Relaterade gästrecensioner
4
Helen
9 apr. 2024
·
Stannade 1 natt
The hotel is out of date back in 70s, cleanliness of kitchen, cabinets were not clean, microwave was filthy, water spicket handle was glued or something, tough to lift up. Filthy carpet. Plug Ins didnt work, no USB ports available. Pot holes in black top, landscaping rocks scattered in parking lot. Over all nasty. Only good thing was your nice staff.
The hotel is out of date back in 70s, cleanliness of kitchen, cabinets were not clean, microwave was filthy, water spicket handle was glued or something, tough to lift up. Filthy carpet. Plug Ins didnt work, no USB ports available. Pot holes in black top, landscaping rocks scattered in parking lot. Over all nasty. Only good thing was your nice staff.
8
David
30 dec. 2024
·
Stannade 1 natt
Hotel was very clean, and the desk staff very friendly. The grab and go breakfast was set up on a side table in the Lobby, not many choices, so be prepared. Hotel is older but rooms had been upgraded. Hotel is loud in that you can hear your upstairs neighbors walking and doors shutting, not because people were rude. Located in a decent area, near a strip mall.
Hotel was very clean, and the desk staff very friendly. The grab and go breakfast was set up on a side table in the Lobby, not many choices, so be prepared. Hotel is older but rooms had been upgraded. Hotel is loud in that you can hear your upstairs neighbors walking and doors shutting, not because people were rude. Located in a decent area, near a strip mall.
2
Shane
25 aug. 2024
·
Stannade 5 nätter
This place needs an overhaul. Noisy, crappy parking. Lost power, and they don't have emergency lighting. Part of the roof fell in.
This place needs an overhaul. Noisy, crappy parking. Lost power, and they don't have emergency lighting. Part of the roof fell in.
4
Jeanine
22 juli 2025
·
Stannade 1 natt
Not great. They denied receiving any details from hotels.com around my request for accommodations. I reported that we were bringing a service animal and that I have some mobility issues and would benefit from a room near the elevator or common area. I always send this well in advance so that the hotel can figure out where to put me that will make sense. They put me about half way down the hall which is not great. When we got to the room I had to spend the first several minutes documenting the damage to the room as the carpet was torn in several places. There was also damage to the walls in some areas. I wanted a time stamped photo to back me up that this was not damage from my dog as a room should not look like that. The tv was like a bobble head doll and the position of the screen would not hold. They had no ice machine. There was a type written document full of typos on the dresser that stated that we could make our own ice with the two ice trays in the freezer. The breakfast was coffee with no creamer and a few granola bars. Be so for real right now. If I was paying $80, I’d say ok whatever, but this was about $140, which makes the details completely unacceptable. Needless to say i will not be staying there again.
Not great. They denied receiving any details from hotels.com around my request for accommodations. I reported that we were bringing a service animal and that I have some mobility issues and would benefit from a room near the elevator or common area. I always send this well in advance so that the hotel can figure out where to put me that will make sense. They put me about half way down the hall which is not great. When we got to the room I had to spend the first several minutes documenting the damage to the room as the carpet was torn in several places. There was also damage to the walls in some areas. I wanted a time stamped photo to back me up that this was not damage from my dog as a room should not look like that. The tv was like a bobble head doll and the position of the screen would not hold. They had no ice machine. There was a type written document full of typos on the dresser that stated that we could make our own ice with the two ice trays in the freezer. The breakfast was coffee with no creamer and a few granola bars. Be so for real right now. If I was paying $80, I’d say ok whatever, but this was about $140, which makes the details completely unacceptable. Needless to say i will not be staying there again.
2
Danielle
16 mars 2025
·
Stannade 1 natt
The side entrance door did not latch securely. Anyone could have entered without a key. The bathroom and kitchen floor were sticky to walk on. Beds were average. Someone started yelling and banging on a door at 6 am, then a few minutes later the fire alarm went off. We were told there was no fire, but the alarm went off two more time. After the alarm stopped, our bathroom fan started to make a horrible noise. The front desk said that the noise was because they were trying to get something to cool down, but there was no fire. I was packed up and left by 6:30 am, just as the fire department was arriving.
The side entrance door did not latch securely. Anyone could have entered without a key. The bathroom and kitchen floor were sticky to walk on. Beds were average. Someone started yelling and banging on a door at 6 am, then a few minutes later the fire alarm went off. We were told there was no fire, but the alarm went off two more time. After the alarm stopped, our bathroom fan started to make a horrible noise. The front desk said that the noise was because they were trying to get something to cool down, but there was no fire. I was packed up and left by 6:30 am, just as the fire department was arriving.
6
Cindy
25 nov. 2024
·
Stannade 1 natt
I drove from out of state,was an hour early for check in,thought maybe my room was ready,got told i could checkin for an xtra charge even though my room was ready.i asked to use restroom and was told there wasnt one except in my room...ive stayed with extended stay many times never had that issue.the man at the desk when i returned was very nice
I drove from out of state,was an hour early for check in,thought maybe my room was ready,got told i could checkin for an xtra charge even though my room was ready.i asked to use restroom and was told there wasnt one except in my room...ive stayed with extended stay many times never had that issue.the man at the desk when i returned was very nice
2
Jeaneane
24 aug. 2024
·
Stannade 4 nätter
First impression - parking lot in disrepair. When you walk in the building you are hit with an unpleasant smell throughout the building. Found a live roach on one of the beds chirping away on my final night there. Room in poor condition with wear, nicks, and chips throughout. Safety door lock screws have been pulled out of the door. TV controller has crud deposits and dead batteries. Front desk would not clean or replace the controller. Advertised breakfast is almost non-existent (oatmeal packets, coffee & tea - you may ask the front desk for a small muffin or granola bar). Kitchen cabinets are empty-you must request any/all items/equipment you need in the kitchen. No ice machine in bldg. Non-functional built-in microwave above counter. 2nd microwave on countertop. Sticky kitchen and bathroom floor. No hair dryer in room. Paper sign at front desk said no vacancies 3 of my 4 nights; however, the company's online website showed availability and would allow you to book it. Lower class motel/hotel would have been so much better!
First impression - parking lot in disrepair. When you walk in the building you are hit with an unpleasant smell throughout the building. Found a live roach on one of the beds chirping away on my final night there. Room in poor condition with wear, nicks, and chips throughout. Safety door lock screws have been pulled out of the door. TV controller has crud deposits and dead batteries. Front desk would not clean or replace the controller. Advertised breakfast is almost non-existent (oatmeal packets, coffee & tea - you may ask the front desk for a small muffin or granola bar). Kitchen cabinets are empty-you must request any/all items/equipment you need in the kitchen. No ice machine in bldg. Non-functional built-in microwave above counter. 2nd microwave on countertop. Sticky kitchen and bathroom floor. No hair dryer in room. Paper sign at front desk said no vacancies 3 of my 4 nights; however, the company's online website showed availability and would allow you to book it. Lower class motel/hotel would have been so much better!
4
Ramona Lynn
29 maj 2024
·
Stannade 5 nätter
The only thing positive about this stay was the room was relatively clean. For an extended stay suite nothing was included with this room. No coffeemaker, dishes, hair dryer, etc. We had to go down everyday and ask for bath linens and there was an extra charge for service to bring them to you and to empty trash. The staff was not friendly or accommodating in any way. Laundry facilities were adequate however each load was $3.00 which in my opinion is on the high side. The fitness center consisted of three machines and no fan making the room quite uncomfortable while using the treadmill. The grab and go breakfast consisted of oatmeal packets, muffins and coffee. The area was convenient but I would not recommend this place to stay. Hindsight being what it is I would have paid an extra $10.00 a night for a much nicer place.
The only thing positive about this stay was the room was relatively clean. For an extended stay suite nothing was included with this room. No coffeemaker, dishes, hair dryer, etc. We had to go down everyday and ask for bath linens and there was an extra charge for service to bring them to you and to empty trash. The staff was not friendly or accommodating in any way. Laundry facilities were adequate however each load was $3.00 which in my opinion is on the high side. The fitness center consisted of three machines and no fan making the room quite uncomfortable while using the treadmill. The grab and go breakfast consisted of oatmeal packets, muffins and coffee. The area was convenient but I would not recommend this place to stay. Hindsight being what it is I would have paid an extra $10.00 a night for a much nicer place.
2
Shanel
20 apr. 2023
·
Stannade 1 natt
They lied about our room we was supposed to have 2 beds and they have no ice make I do not recommend
They lied about our room we was supposed to have 2 beds and they have no ice make I do not recommend
8
Victor Rivera
27 maj 2024
·
Stannade 6 nätter
Maintenance of c lean elevator, lobby,parking
Maintenance of c lean elevator, lobby,parking
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Återkopplingen gällande renlighet är till största delen negativ, med återkommande rapporter om smutsiga rum, starka lukter, fläckiga golv/mattor och skadedjur (kackerlackor och sängbuggar), även om några gäster rapporterade rena boenden.
Relaterade gästrecensioner
2
aimee
15 sep. 2025
·
Stannade 2 nätter
Despite finding dirty underware with bacon in them under the bed, the microwaves still had cheese in it from the last guests. The best was a out as flimsey as cardboard and you know that breakfast they SAY THEY HAVE? Well its coffee.
Despite finding dirty underware with bacon in them under the bed, the microwaves still had cheese in it from the last guests. The best was a out as flimsey as cardboard and you know that breakfast they SAY THEY HAVE? Well its coffee.
2
Paul
10 okt. 2025
·
Stannade 1 natt
Somebody tried to break in our room, so we left the middle of 2am and place was horribly dirty with old food and hair. And the cherry on top was when I charged two separate prices for two rooms when I only payed in one, I couldn’t stay in the room for how sticky the rug was. I’ve warned everybody to stay away. And the hotels ignoring my messages now. Never again in my or my children’s life.
Somebody tried to break in our room, so we left the middle of 2am and place was horribly dirty with old food and hair. And the cherry on top was when I charged two separate prices for two rooms when I only payed in one, I couldn’t stay in the room for how sticky the rug was. I’ve warned everybody to stay away. And the hotels ignoring my messages now. Never again in my or my children’s life.
4
Manar
15 maj 2025
·
Stannade 1 natt
The location is good. The kitchen in the room was dirty (stove and walls); the carpet floor was very dirty; I didn't take off my shoes. The good things were the clean and comfortable bed. The hallway was dirty. The front desk staff were friendly. Breakfast was only mini cupcakes (one-inch ones) and coffee (so one kind of snack with coffee, but not breakfast). I definitely will not stay there again. I can pay an extra $20 and stay in a better place where I feel I am staying at a hotel. After that visit couldn't wait to go back home to shower after that experience
The location is good. The kitchen in the room was dirty (stove and walls); the carpet floor was very dirty; I didn't take off my shoes. The good things were the clean and comfortable bed. The hallway was dirty. The front desk staff were friendly. Breakfast was only mini cupcakes (one-inch ones) and coffee (so one kind of snack with coffee, but not breakfast). I definitely will not stay there again. I can pay an extra $20 and stay in a better place where I feel I am staying at a hotel. After that visit couldn't wait to go back home to shower after that experience
2
Julie
9 mars 2025
·
Stannade 1 natt
The beds had bed bugs. We left the property and had to find a different place to stay.
The beds had bed bugs. We left the property and had to find a different place to stay.
2
Jeaneane
24 aug. 2024
·
Stannade 4 nätter
First impression - parking lot in disrepair. When you walk in the building you are hit with an unpleasant smell throughout the building. Found a live roach on one of the beds chirping away on my final night there. Room in poor condition with wear, nicks, and chips throughout. Safety door lock screws have been pulled out of the door. TV controller has crud deposits and dead batteries. Front desk would not clean or replace the controller. Advertised breakfast is almost non-existent (oatmeal packets, coffee & tea - you may ask the front desk for a small muffin or granola bar). Kitchen cabinets are empty-you must request any/all items/equipment you need in the kitchen. No ice machine in bldg. Non-functional built-in microwave above counter. 2nd microwave on countertop. Sticky kitchen and bathroom floor. No hair dryer in room. Paper sign at front desk said no vacancies 3 of my 4 nights; however, the company's online website showed availability and would allow you to book it. Lower class motel/hotel would have been so much better!
First impression - parking lot in disrepair. When you walk in the building you are hit with an unpleasant smell throughout the building. Found a live roach on one of the beds chirping away on my final night there. Room in poor condition with wear, nicks, and chips throughout. Safety door lock screws have been pulled out of the door. TV controller has crud deposits and dead batteries. Front desk would not clean or replace the controller. Advertised breakfast is almost non-existent (oatmeal packets, coffee & tea - you may ask the front desk for a small muffin or granola bar). Kitchen cabinets are empty-you must request any/all items/equipment you need in the kitchen. No ice machine in bldg. Non-functional built-in microwave above counter. 2nd microwave on countertop. Sticky kitchen and bathroom floor. No hair dryer in room. Paper sign at front desk said no vacancies 3 of my 4 nights; however, the company's online website showed availability and would allow you to book it. Lower class motel/hotel would have been so much better!
2
Correen
9 aug. 2025
·
Stannade 1 natt
Gross. Pull out bed had old gross water bottle and fruit looops all over it. Stained floor. Not good
Gross. Pull out bed had old gross water bottle and fruit looops all over it. Stained floor. Not good
6
Judith
18 aug. 2024
·
Stannade 2 nätter
Wood furniture (desk, side table etc.) need to be deep cleaned, kitchen drawer fronts and pulls, as ALL are sticky/dirty too the touch. Bathroom floor was also sticky.
Wood furniture (desk, side table etc.) need to be deep cleaned, kitchen drawer fronts and pulls, as ALL are sticky/dirty too the touch. Bathroom floor was also sticky.
4
Marie
14 juli 2025
·
Stannade 2 nätter
Bathroom wasn't very clean. Hallway smelled like pot
Bathroom wasn't very clean. Hallway smelled like pot
2
Michele
14 maj 2024
·
Stannade 1 natt
Would give zero stars if I could. Our room wasn’t ready by 3pm. Couldn’t get in until almost an hr later. The room was huge for the price we paid, however, after finally getting settled in and unpacking (we’re moving from out of town) we realized my son had BED BUG bites all over his shoulder and FOUND THE BED BUGS still crawling on his shirt after only laying in the bed for 10 min. Called the front desk and was told that we had 2 leave 2 avoid spreading their BED BUGS to another room. If that wasn’t enough, it was already after midnight, I have my 2 children and my youngest is disabled and in a wheelchair. There was no problem getting a full refund though. Won’t be staying here ever again. Would not recommend
Would give zero stars if I could. Our room wasn’t ready by 3pm. Couldn’t get in until almost an hr later. The room was huge for the price we paid, however, after finally getting settled in and unpacking (we’re moving from out of town) we realized my son had BED BUG bites all over his shoulder and FOUND THE BED BUGS still crawling on his shirt after only laying in the bed for 10 min. Called the front desk and was told that we had 2 leave 2 avoid spreading their BED BUGS to another room. If that wasn’t enough, it was already after midnight, I have my 2 children and my youngest is disabled and in a wheelchair. There was no problem getting a full refund though. Won’t be staying here ever again. Would not recommend
6
Shana
12 feb. 2025
·
Stannade 5 nätter
There were roaches on the kitchen counter and the oven was dirty.
There were roaches on the kitchen counter and the oven was dirty.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Sviter är rymliga med pentry, men inredningen är gammalmodig, sängar och soffbäddar kan vara obekväma eller trasiga, ljudet från andra rum hörs tydligt och underhållsproblem (AC/vattenproblem, saknade fjärrkontroller) förekommer.
Relaterade gästrecensioner
8
Charlene
16 juni 2025
·
Stannade 1 natt
Our room #205 smelled like rice and it was missing the tv remote control. The breakfast was meh and there were no napkins.
Our room #205 smelled like rice and it was missing the tv remote control. The breakfast was meh and there were no napkins.
8
David
30 dec. 2024
·
Stannade 1 natt
Hotel was very clean, and the desk staff very friendly. The grab and go breakfast was set up on a side table in the Lobby, not many choices, so be prepared. Hotel is older but rooms had been upgraded. Hotel is loud in that you can hear your upstairs neighbors walking and doors shutting, not because people were rude. Located in a decent area, near a strip mall.
Hotel was very clean, and the desk staff very friendly. The grab and go breakfast was set up on a side table in the Lobby, not many choices, so be prepared. Hotel is older but rooms had been upgraded. Hotel is loud in that you can hear your upstairs neighbors walking and doors shutting, not because people were rude. Located in a decent area, near a strip mall.
4
Katie
26 apr. 2025
·
Stannade 1 natt
The beds were beyond not comfortable hard as rock.
The beds were beyond not comfortable hard as rock.
4
HICHAM
15 juli 2024
·
Stannade 2 nätter
This was nothing like other extended stays I have been to, the property is a bit beat, the room was supposed to have a sofabed, the one it had was broken and missing a mattress, mo cleaning went through, was supposed to have breakfast included but we never used it as it wasn’t clearly located or designated so we never bothered with it.
This was nothing like other extended stays I have been to, the property is a bit beat, the room was supposed to have a sofabed, the one it had was broken and missing a mattress, mo cleaning went through, was supposed to have breakfast included but we never used it as it wasn’t clearly located or designated so we never bothered with it.
10
Robert
31 aug. 2024
·
Stannade 1 natt
The room was very spacious, but the carpeting base is falling down from the wall in some areas. Carpeting looks old & dirty. Teh bed was surprisingly comfortable.
The room was very spacious, but the carpeting base is falling down from the wall in some areas. Carpeting looks old & dirty. Teh bed was surprisingly comfortable.
6
JoAnn
4 juli 2024
·
Stannade 1 natt
Our bed was a thin mattress wrapped in plastic. We got 3 pillows for the 2 of us that barely had any fluff. We appreciated the kitchenette area. But if the bed isn't decent, what's the point of the rest of the room? Oh, and they clearly discussed being out of pillows at the counter leaving us under the impression to be happy with what we got.
Our bed was a thin mattress wrapped in plastic. We got 3 pillows for the 2 of us that barely had any fluff. We appreciated the kitchenette area. But if the bed isn't decent, what's the point of the rest of the room? Oh, and they clearly discussed being out of pillows at the counter leaving us under the impression to be happy with what we got.
6
Melissa
26 juni 2023
·
Stannade 2 nätter
Third floor smell was not pleasant. Rooms could use a good update.
Third floor smell was not pleasant. Rooms could use a good update.
10
Kalyan
14 aug. 2025
·
Stannade 1 natt
Room was very big
Room was very big
10
Nereida
27 aug. 2024
·
Stannade 1 natt
Spacious room with kitchen.
Spacious room with kitchen.
8
Monica
15 apr. 2025
·
Stannade 2 nätter
The shower was either hot or cold. Water turned off in the middle
The shower was either hot or cold. Water turned off in the middle
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Servicen är blandad: många gäster berömde den vänliga och hjälpsamma personalen, medan andra upplevde överbokning/felaktiga rumsplaceringar, oresponsiva receptioner och svårigheter att få tag på handdukar, kuddar eller köksutrustning.
Relaterade gästrecensioner
2
Sarah
28 juni 2025
·
Stannade 2 nätter
I cannot begin to describe how terrible this experience was. We were denied towels. We had four people in one room and two people in another room. We were given two towels per room and told that that was enough. We asked for pillows for our pullout sofa and were denied. Despite having a full kitchen. They denied us any type of cups or things to cook food in our room. This hotel advertises that they have a free breakfast but it’s just a granola bar and coffee.
I cannot begin to describe how terrible this experience was. We were denied towels. We had four people in one room and two people in another room. We were given two towels per room and told that that was enough. We asked for pillows for our pullout sofa and were denied. Despite having a full kitchen. They denied us any type of cups or things to cook food in our room. This hotel advertises that they have a free breakfast but it’s just a granola bar and coffee.
10
TuJuan
12 feb. 2025
·
Stannade 2 nätter
Great Hotel and location. Staff members were great and accomodating. Cleveland is a great city with really good food spots too! Thank You!
Great Hotel and location. Staff members were great and accomodating. Cleveland is a great city with really good food spots too! Thank You!
10
Rashida
14 aug. 2024
·
Stannade 5 nätter
Nick at the front desk was very helpful and nice i would recommend this hotel it's clean friendly convenient.
Nick at the front desk was very helpful and nice i would recommend this hotel it's clean friendly convenient.
2
Januery
18 juni 2023
·
Stannade 1 natt
Booked on Expedia. Came to property to check in and said the manager forgot to take it off. They were overbooked and had no room for us.
Booked on Expedia. Came to property to check in and said the manager forgot to take it off. They were overbooked and had no room for us.
4
Jeanine
22 juli 2025
·
Stannade 1 natt
Not great. They denied receiving any details from hotels.com around my request for accommodations. I reported that we were bringing a service animal and that I have some mobility issues and would benefit from a room near the elevator or common area. I always send this well in advance so that the hotel can figure out where to put me that will make sense. They put me about half way down the hall which is not great. When we got to the room I had to spend the first several minutes documenting the damage to the room as the carpet was torn in several places. There was also damage to the walls in some areas. I wanted a time stamped photo to back me up that this was not damage from my dog as a room should not look like that. The tv was like a bobble head doll and the position of the screen would not hold. They had no ice machine. There was a type written document full of typos on the dresser that stated that we could make our own ice with the two ice trays in the freezer. The breakfast was coffee with no creamer and a few granola bars. Be so for real right now. If I was paying $80, I’d say ok whatever, but this was about $140, which makes the details completely unacceptable. Needless to say i will not be staying there again.
Not great. They denied receiving any details from hotels.com around my request for accommodations. I reported that we were bringing a service animal and that I have some mobility issues and would benefit from a room near the elevator or common area. I always send this well in advance so that the hotel can figure out where to put me that will make sense. They put me about half way down the hall which is not great. When we got to the room I had to spend the first several minutes documenting the damage to the room as the carpet was torn in several places. There was also damage to the walls in some areas. I wanted a time stamped photo to back me up that this was not damage from my dog as a room should not look like that. The tv was like a bobble head doll and the position of the screen would not hold. They had no ice machine. There was a type written document full of typos on the dresser that stated that we could make our own ice with the two ice trays in the freezer. The breakfast was coffee with no creamer and a few granola bars. Be so for real right now. If I was paying $80, I’d say ok whatever, but this was about $140, which makes the details completely unacceptable. Needless to say i will not be staying there again.
10
Tina
13 juni 2025
·
Stannade 7 nätter
I really appreciated the staff at this property! Rebecca and Rachel were fantastic ! I can’t thank them enough for the hard work and dedication to their jobs !!!! I would for sure stay here again ! Thank you guys !
I really appreciated the staff at this property! Rebecca and Rachel were fantastic ! I can’t thank them enough for the hard work and dedication to their jobs !!!! I would for sure stay here again ! Thank you guys !
2
Mayte
29 sep. 2024
·
Stannade 2 nätter
Horrible front desk staff. I still haven’t gotten my money back after it was canceled.
Horrible front desk staff. I still haven’t gotten my money back after it was canceled.
10
Michelle
26 juni 2025
·
Stannade 2 nätter
Staff was great ,rooms was clean and comfortable would differently stay again
Staff was great ,rooms was clean and comfortable would differently stay again
10
Tina
13 juni 2025
·
Stannade 3 nätter
Rebecca and Rachel were amazing ! I can’t thank them enough for their hard work !
Rebecca and Rachel were amazing ! I can’t thank them enough for their hard work !
2
Ashley
15 juni 2025
·
Stannade 1 natt
I've stayed in different Extended Stays hotel but no other like this one, and not in a good way. To start, I made reservations for a 2beds Room. It looked nice and clean in the pictures everything nice until we arrived at the lobby to this specific location! It smelled like cheap motel to be honest, the guy "assigned" to the front desk had a "I don't wanna be here" attitude, breathing loud end everything. We continues to confirm the reservation, give us our key cards and send us in our way, we go to the floor, walk to the door, opened the door and the room WAS OCCUPIED!!! 👀 We closed the door, technically run to the lobby again, when we tell the front desk guy what happened he just sighed and continued to check the computer to then tell me "Oh I'm sorry we fully booked " like wth 😒
I've stayed in different Extended Stays hotel but no other like this one, and not in a good way. To start, I made reservations for a 2beds Room. It looked nice and clean in the pictures everything nice until we arrived at the lobby to this specific location! It smelled like cheap motel to be honest, the guy "assigned" to the front desk had a "I don't wanna be here" attitude, breathing loud end everything. We continues to confirm the reservation, give us our key cards and send us in our way, we go to the floor, walk to the door, opened the door and the room WAS OCCUPIED!!! 👀 We closed the door, technically run to the lobby again, when we tell the front desk guy what happened he just sighed and continued to check the computer to then tell me "Oh I'm sorry we fully booked " like wth 😒
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Läge
Praktiskt läge nära Great Northern Mall med affärer och restauranger i närheten, och vissa nämner närheten till flygplatsen. Ett fåtal gäster ansåg att området eller atmosfären runt fastigheten var skum.
Relaterade gästrecensioner
8
David
30 dec. 2024
·
Stannade 1 natt
Hotel was very clean, and the desk staff very friendly. The grab and go breakfast was set up on a side table in the Lobby, not many choices, so be prepared. Hotel is older but rooms had been upgraded. Hotel is loud in that you can hear your upstairs neighbors walking and doors shutting, not because people were rude. Located in a decent area, near a strip mall.
Hotel was very clean, and the desk staff very friendly. The grab and go breakfast was set up on a side table in the Lobby, not many choices, so be prepared. Hotel is older but rooms had been upgraded. Hotel is loud in that you can hear your upstairs neighbors walking and doors shutting, not because people were rude. Located in a decent area, near a strip mall.
6
Donald
9 juli 2025
·
Stannade 1 natt
The area is great. There is a mall within walking distance and places are easy to find. The air in our room leaked, water all over the floor. other than that, the hotel is nice and the employees were very nice.
The area is great. There is a mall within walking distance and places are easy to find. The air in our room leaked, water all over the floor. other than that, the hotel is nice and the employees were very nice.
8
Ashley
29 mars 2025
·
Stannade 1 natt
Great location. Rooms accommodate my needs like an apartment. Great price
Great location. Rooms accommodate my needs like an apartment. Great price
6
Sebastian
10 feb. 2025
·
Stannade 1 natt
For a short stay near Airport is ok
For a short stay near Airport is ok
8
Amanda
10 aug. 2024
·
Stannade 1 natt
Very nice staff and walking distance from everything you’ll need!
Very nice staff and walking distance from everything you’ll need!
10
Ross
9 apr. 2024
·
Stannade 1 natt
Fair price, close to my business meeting.
Fair price, close to my business meeting.
6
Willie
27 mars 2025
·
Stannade 1 natt
Nice stay quiet and convenient and close to shopping and dinning
Nice stay quiet and convenient and close to shopping and dinning
6
Phalla
16 jan. 2025
·
Stannade 2 nätter
Mall across the street
Mall across the street
6
Ralph
14 sep. 2024
·
Stannade 2 nätter
Was in good location
Was in good location
2
Johnny
18 aug. 2024
·
Stannade 1 natt
Very ghetto place in a very sketchy neighborhood
Very ghetto place in a very sketchy neighborhood
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Måltider
Frukosten är väldigt begränsad och består av snabba alternativ – ofta bara kaffe och förpackade muffins eller granola bars – och var ibland dåligt påfylld eller av låg kvalitet.
Relaterade gästrecensioner
8
David
30 dec. 2024
·
Stannade 1 natt
Hotel was very clean, and the desk staff very friendly. The grab and go breakfast was set up on a side table in the Lobby, not many choices, so be prepared. Hotel is older but rooms had been upgraded. Hotel is loud in that you can hear your upstairs neighbors walking and doors shutting, not because people were rude. Located in a decent area, near a strip mall.
Hotel was very clean, and the desk staff very friendly. The grab and go breakfast was set up on a side table in the Lobby, not many choices, so be prepared. Hotel is older but rooms had been upgraded. Hotel is loud in that you can hear your upstairs neighbors walking and doors shutting, not because people were rude. Located in a decent area, near a strip mall.
6
Paula Sue
22 juli 2024
·
Stannade 1 natt
The room was supposed to be a Non-smoking room but it smelled like old cigarettes. The fold away was horrible. The breakfast was lousy. Not what we were expecting.
The room was supposed to be a Non-smoking room but it smelled like old cigarettes. The fold away was horrible. The breakfast was lousy. Not what we were expecting.
4
Manar
15 maj 2025
·
Stannade 1 natt
The location is good. The kitchen in the room was dirty (stove and walls); the carpet floor was very dirty; I didn't take off my shoes. The good things were the clean and comfortable bed. The hallway was dirty. The front desk staff were friendly. Breakfast was only mini cupcakes (one-inch ones) and coffee (so one kind of snack with coffee, but not breakfast). I definitely will not stay there again. I can pay an extra $20 and stay in a better place where I feel I am staying at a hotel. After that visit couldn't wait to go back home to shower after that experience
The location is good. The kitchen in the room was dirty (stove and walls); the carpet floor was very dirty; I didn't take off my shoes. The good things were the clean and comfortable bed. The hallway was dirty. The front desk staff were friendly. Breakfast was only mini cupcakes (one-inch ones) and coffee (so one kind of snack with coffee, but not breakfast). I definitely will not stay there again. I can pay an extra $20 and stay in a better place where I feel I am staying at a hotel. After that visit couldn't wait to go back home to shower after that experience
4
Emilie
23 juli 2025
·
Stannade 1 natt
Terrible Breakfast. There was almost nothing in breakfast.
Terrible Breakfast. There was almost nothing in breakfast.
2
William
6 juni 2023
·
Stannade 1 natt
Breakfast consisted of coffee and tea, no food. When brought to attention of staff, I got excuses rather than a solution. Never an apology.
Breakfast consisted of coffee and tea, no food. When brought to attention of staff, I got excuses rather than a solution. Never an apology.
6
Amanda
17 aug. 2025
·
Stannade 2 nätter
The room we got was definitely not the one i booked the didn't have hard wood floors the carpet was nasty the room and hotel stinks. The grab and go breakfast was a joke a muffin and coffee. The rooms could be really nice with some updates. Pictures on are very misleading.
The room we got was definitely not the one i booked the didn't have hard wood floors the carpet was nasty the room and hotel stinks. The grab and go breakfast was a joke a muffin and coffee. The rooms could be really nice with some updates. Pictures on are very misleading.
8
Karthik
31 aug. 2025
·
Stannade 1 natt
Grab and go breakfast can be done better.
Grab and go breakfast can be done better.
2
Cynthia
20 okt. 2024
·
Stannade 2 nätter
It was not good. Stayed two nights. That was too long. Complimentary breakfast was awful. Coffee was in drinkable. Will never stay at sn Extended Stay America again!!
It was not good. Stayed two nights. That was too long. Complimentary breakfast was awful. Coffee was in drinkable. Will never stay at sn Extended Stay America again!!
2
Cassie
30 juli 2025
·
Stannade 1 natt
Check in went fine but I don’t think they were happy we booked on Expedia bc of the low rate we got so he kept saying how they were sold out etc. our room was smelly and we bought some deodorizer's to try to help cover the smell. We were on the first floor and it was super noisy above us. The pull out mattress had a bunch of terrible looking stains. The complimentary breakfast was watery coffee and expired nutrigrain bars. I wouldn’t stay there again.
Check in went fine but I don’t think they were happy we booked on Expedia bc of the low rate we got so he kept saying how they were sold out etc. our room was smelly and we bought some deodorizer's to try to help cover the smell. We were on the first floor and it was super noisy above us. The pull out mattress had a bunch of terrible looking stains. The complimentary breakfast was watery coffee and expired nutrigrain bars. I wouldn’t stay there again.
4
Ramona Lynn
29 maj 2024
·
Stannade 5 nätter
The only thing positive about this stay was the room was relatively clean. For an extended stay suite nothing was included with this room. No coffeemaker, dishes, hair dryer, etc. We had to go down everyday and ask for bath linens and there was an extra charge for service to bring them to you and to empty trash. The staff was not friendly or accommodating in any way. Laundry facilities were adequate however each load was $3.00 which in my opinion is on the high side. The fitness center consisted of three machines and no fan making the room quite uncomfortable while using the treadmill. The grab and go breakfast consisted of oatmeal packets, muffins and coffee. The area was convenient but I would not recommend this place to stay. Hindsight being what it is I would have paid an extra $10.00 a night for a much nicer place.
The only thing positive about this stay was the room was relatively clean. For an extended stay suite nothing was included with this room. No coffeemaker, dishes, hair dryer, etc. We had to go down everyday and ask for bath linens and there was an extra charge for service to bring them to you and to empty trash. The staff was not friendly or accommodating in any way. Laundry facilities were adequate however each load was $3.00 which in my opinion is on the high side. The fitness center consisted of three machines and no fan making the room quite uncomfortable while using the treadmill. The grab and go breakfast consisted of oatmeal packets, muffins and coffee. The area was convenient but I would not recommend this place to stay. Hindsight being what it is I would have paid an extra $10.00 a night for a much nicer place.
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8
Odia
för 4 veckor sedan
·
Stannade 1 natt
Definitely need to swap out some furniture lol
Definitely need to swap out some furniture lol
8
Roger
5 aug. 2026
·
Stannade 1 natt
Suite is acceptable, have a kitchen
Suite is acceptable, have a kitchen
2
Patrick
19 juli 2026
·
Stannade 1 natt
The room booked was not available
The room booked was not available
4
Lisa
7 juli 2026
·
Stannade 1 natt
This hotel needs a complete update. The facility is clean enough but looks bad due to how aged the facility is. The room is either insanely cold or hot, no in between. No trash can anywhere in the entire room. And we found a bug in the bed. Since it was pretty late when we arrived we slept on the bed covers and just made it through the night till 5 am when we left. If I had been staying longer I would have asked for a different room, but the likelihood is that there’s probably bugs elsewhere too. I will not stay at the location in the future.
This hotel needs a complete update. The facility is clean enough but looks bad due to how aged the facility is. The room is either insanely cold or hot, no in between. No trash can anywhere in the entire room. And we found a bug in the bed. Since it was pretty late when we arrived we slept on the bed covers and just made it through the night till 5 am when we left. If I had been staying longer I would have asked for a different room, but the likelihood is that there’s probably bugs elsewhere too. I will not stay at the location in the future.
10
Kasey
16 juni 2026
·
Stannade 2 nätter
Room was good, everything seemed to be clean besides the towels in the bathroom, had little black hairs and I’m not sure if a rag had red stain on it but I enjoyed my stay!
Room was good, everything seemed to be clean besides the towels in the bathroom, had little black hairs and I’m not sure if a rag had red stain on it but I enjoyed my stay!
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september 2026
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oktober 2026
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