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DoubleTree by Hilton Dallas - Campbell Centre

196 US$

/nat

Gennemsnit for oktober

DoubleTree by Hilton Dallas - Campbell Centre - Image 1

DoubleTree by Hilton Dallas - Campbell Centre - Værelse

DoubleTree by Hilton Dallas - Campbell Centre - Værelse

DoubleTree by Hilton Dallas - Campbell Centre - Reception

DoubleTree by Hilton Dallas - Campbell Centre - Restaurant

Priser på DoubleTree by Hilton Dallas - Campbell Centre

Vælg datoer for at se priser og tilgængelighed

196 US$

/nat

Gennemsnit for oktober

Gennemsnitlige månedlige priser

På DoubleTree by Hilton Dallas - Campbell Centre ligger prisen pr. nat i gennemsnit på 127 US$ i den billigste måned (december) og 196 US$ i den dyreste måned (oktober), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på DoubleTree by Hilton Dallas - Campbell Centre pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	141 US$
februar	164 US$
marts	160 US$
april	161 US$
maj	146 US$
juni	156 US$
juli	132 US$
august	130 US$
september	177 US$
oktober	196 US$
november	137 US$
december	127 US$

Dyrest: oktober (ca. 196 US$)

Billigst: december (ca. 127 US$)

Om dette overnatningssted

Drag fordel af rekreative tilbud, såsom et døgnåbent fitnesscenter, eller andre faciliteter, inklusive gratis trådløs internetadgang og concierge-tjenester. Dette hotel tilbyder desuden gavebutik/aviskiosk, tv på fællesarealer og balsal.

Faciliteter

Drag fordel af rekreative tilbud, såsom et døgnåbent fitnesscenter, eller andre faciliteter, inklusive gratis trådløs internetadgang og concierge-tjenester. Dette hotel tilbyder desuden gavebutik/aviskiosk, tv på fællesarealer og balsal.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, hurtig udtjekning og renseri/vaskeservice. Planlægger du et arrangement i Dallas? På dette hotel er der et område på 1394 kvadratmeter til rådighed, bestående af konferencelokaler og mødelokaler. Gratis selvstændig parkering er til rådighed på stedet.

Spisning

Få en bid mad på 82Fifty Restaurant & Bar, en restaurant, hvor du kan nyde en drink i baren/loungen, eller bliv på værelset, hvor der er mulighed for roomservice (i et begrænset antal timer). Fuld morgenmad tilbydes mod gebyr dagligt.

Værelser

Føl dig hjemme i et af de 300 værelser, der indeholder køleskab. Med Wi-Fi (tillægsgebyr) kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med gratis toiletartikler og hårtørrer. Faciliteter inkluderer pengeskabe og skriveborde, samt telefoner med gratis lokalopkald.

Lokation

Med et ophold ved DoubleTree by Hilton Dallas - Campbell Centre i Dallas (Northeast Dallas) er du kun fem minutters kørsel fra Northpark Center og Southern Methodist University. Dette hotel med golffaciliteter ligger 10,2 km fra Dallas World Aquarium og 11 km fra Kay Bailey Hutchison Convention Center.

I nærheden

Northpark Center(1 mil)
Texas Health Presbyterian Hospital Dallas(1.4 mil)
Southern Methodist University(1.6 mil)
Topgolf Dallas(1.9 mil)
George W. Bush Presidential Library and Museum(2 mil)
Angelika Film Center(2 mil)
Moody Coliseum(2.2 mil)
Granada Theater(2.3 mil)
Gerald J. Ford Stadium(2.4 mil)
Plaza at Preston Center(2.5 mil)
White Rock Lake Park(2.7 mil)
Knox-Henderson Shopping District(2.7 mil)
White Rock Lake(3.2 mil)
Highland Park Shopping Village(3.6 mil)
Kommunehospitalet(3.7 mil)
Love Field Lufthavn (DAL)(7.4 mil)
Dallas-Fort Worth International Airport (DFW)(25.3 mil)
McKinney Nationale Lufthavn (DTX)(26.3 mil)

Vaskeservice
Elevator
Forretningscenter
Flersproget personale
Sikkerhedsboks
Mødelokaler

Lokation

8250 N Central Expy, Northeast Dallas, Dallas, Texas, USA

Northpark Center (1 mil)

Texas Health Presbyterian Hospital Dallas (1.4 mil)

Southern Methodist University (1.6 mil)

Topgolf Dallas (1.9 mil)

George W. Bush Presidential Library and Museum (2 mil)

Angelika Film Center (2 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

3

Værelse - 2 queensize-senge

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

247 ft²

Klimaanlæg

Opvarmning

Køleskab

4

Værelse - 1 queensize-seng - tilpasset personer med nedsat mobilitet

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

248 ft²

Klimaanlæg

Opvarmning

Badekar

5

Junior-suite - 1 kingsize-seng med sovesofa

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

340 ft²

Klimaanlæg

Opvarmning

Separat stue

4

Værelse - 1 queensize-seng - tilpasset personer med nedsat mobilitet (Roll-in Shower)

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

248 ft²

Klimaanlæg

Opvarmning

Køleskab

5

Værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

234 ft²

Klimaanlæg

Opvarmning

Køleskab

5

Studiolejlighed - 1 queensize-seng

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

151 ft²

Klimaanlæg

Opvarmning

Køleskab

2

Deluxe-værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

247 ft²

Klimaanlæg

Opvarmning

Køleskab

Gæsteanmeldelser af DoubleTree by Hilton Dallas - Campbell Centre

8.6

Fantastisk

Baseret på 2.016 verificerede anmeldelser

Hvem overnatter her?

Business

36%

Par

21%

Familie

24%

Gruppe

9%

Solorejsende

7%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På DoubleTree by Hilton Dallas - Campbell Centre roser rejsende ofte det venlige og imødekommende personale, den bekvemme parkering og den centrale beliggenhed nær NorthPark Mall og SMU, mens de bemærker imponerende byudsigt fra gulv-til-loft-vinduer i mange værelser.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På DoubleTree by Hilton Dallas - Campbell Centre roser rejsende ofte det venlige og imødekommende personale, den bekvemme parkering og den centrale beliggenhed nær NorthPark Mall og SMU, mens de bemærker imponerende byudsigt fra gulv-til-loft-vinduer i mange værelser.

Dog nævner anmeldelser hyppigt dateret indretning og vedligeholdelsesproblemer, såsom defekte ismaskiner, lunefulde aircondition-anlæg, dræningsproblemer og lejlighedsvise mangler i rengøringen, samt støj fra motorvejen eller den nærliggende jernbane, som også rapporteres i nogle værelser. Spisemulighederne på stedet er blandede: flere gæster fandt morgenmaden og restaurantudvalget gennemsnitligt eller dyrt, selvom de signaturvarme cookies er et tilbagevendende højdepunkt. Forvent et komfortabelt, bekvemt ophold med kompromiser i forhold til alder og støj.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Gratis og let parkering er ofte et plus. Flere anmeldelser bemærker manglen på en pool, tilbagevendende strømafbrydelser i ismaskinerne og noget slid på elevatorerne samt lejlighedsvist defekt udstyr i fitnessrummet; der er en lobbybar/restaurant på stedet.

Relaterede gæsteanmeldelser

10

Krista

1. jun. 2025

·

Overnattede 3 nætter

Good value for the price. Parking was convenient and safe. Great access to everywhere we were going.

Good value for the price. Parking was convenient and safe. Great access to everywhere we were going.

8

Yazmin

8. jun. 2024

·

Overnattede 2 nætter

No pool that why i didn’t like it

No pool that why i didn’t like it

8

Jamya

27. maj 2024

·

Overnattede 2 nætter

The hotel was very nice and quiet. Great bar and food services. I wish there would’ve been a pool.

The hotel was very nice and quiet. Great bar and food services. I wish there would’ve been a pool.

10

Sharon

14. jul. 2024

·

Overnattede 1 nat

Comfortable and easy parking. Water and ice machines working would be nice.

Comfortable and easy parking. Water and ice machines working would be nice.

10

Tori

2. aug. 2025

·

Overnattede 1 nat

Parking is insanely awesome and guest services were kind and helpful. Shout out to those cookies

Parking is insanely awesome and guest services were kind and helpful. Shout out to those cookies

8

Rachael

18. apr. 2025

·

Overnattede 3 nætter

There was no ice available at any of the ice machines

There was no ice available at any of the ice machines

10

Robert

27. dec. 2024

·

Overnattede 1 nat

Clean. And close to where I need to be. Good parking

Clean. And close to where I need to be. Good parking

6

Maria de Jesus

15. jun. 2025

·

Overnattede 1 nat

There was no microwave, there was no ice machine available, no pool, gym was limited and missing things.

There was no microwave, there was no ice machine available, no pool, gym was limited and missing things.

10

Chloe

11. nov. 2024

·

Overnattede 1 nat

Convenient parking out front without the typical expensive valet charge of most hotels and hotel was nice and clean.

Convenient parking out front without the typical expensive valet charge of most hotels and hotel was nice and clean.

8

Travis

1. aug. 2025

·

Overnattede 1 nat

This is where it’s not quite a 5. The staff was great and the place was clean but the hotel itself is dated and repairs haven’t been kept up with. Specifically the elevators and the ice machines. Had to go to the 12th floor from the 18th to find a working ice machine and every elevator I ride had some sort of physical damage to the interior. This hotel could use a facelift as it’s all cosmetic

This is where it’s not quite a 5. The staff was great and the place was clean but the hotel itself is dated and repairs haven’t been kept up with. Specifically the elevators and the ice machines. Had to go to the 12th floor from the 18th to find a working ice machine and every elevator I ride had some sort of physical damage to the interior. This hotel could use a facelift as it’s all cosmetic

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Mange gæster fandt værelser og fællesområder rene. Andre rapporterede muggen lugt, skimmel og madrester i badeværelserne, slidte eller plettede møbler samt lejlighedsvise skadedyr eller oversete rengøringsdetaljer.

Relaterede gæsteanmeldelser

4

Jennifer

20. jul. 2025

·

Overnattede 1 nat

Musky, cigarette smell. When I told staff they offered to spray air freshener but that would have made it worse.

Musky, cigarette smell. When I told staff they offered to spray air freshener but that would have made it worse.

6

Jose

12. aug. 2025

·

Overnattede 6 nætter

The room was not clean when I arrived, I advice the front desk there was a lot of hair in the sink. They proceeded to clean properly. Shower gel ran out after the second night, notified twice the front desk, it never got replenished.

The room was not clean when I arrived, I advice the front desk there was a lot of hair in the sink. They proceeded to clean properly. Shower gel ran out after the second night, notified twice the front desk, it never got replenished.

2

Karen

5. maj 2025

·

Overnattede 2 nætter

So disappointed. Normally the DoubleTree is wonderful. Not this one. There was a hole in the bathroom ceiling. The shower floor was dirty. There was dirt on the bathroom floor. I asked for the room to be cleaned, it was not. Terrible stay.

So disappointed. Normally the DoubleTree is wonderful. Not this one. There was a hole in the bathroom ceiling. The shower floor was dirty. There was dirt on the bathroom floor. I asked for the room to be cleaned, it was not. Terrible stay.

8

Nicholas

20. nov. 2024

·

Overnattede 3 nætter

Did find small roaches in my room

Did find small roaches in my room

8

Andria

27. okt. 2025

·

Overnattede 2 nætter

The area was conveniently located with plenty of well-lit parking. The staff at check in and checkout were friendly and made the process easy. Free coffee in the lobby area in the morning was nice. The room was clean but it could use a few improvements/touch-ups. There was an exposed pipe in the ceiling of the shower, missing tile around the shower faucet, chipped paint on the painted column in the room, either mold or lots of dust under the air vent into the room and some rust showing on some screws in the bathroom ceiling. Nothing major but when paying for a hotel stay details matter.

The area was conveniently located with plenty of well-lit parking. The staff at check in and checkout were friendly and made the process easy. Free coffee in the lobby area in the morning was nice. The room was clean but it could use a few improvements/touch-ups. There was an exposed pipe in the ceiling of the shower, missing tile around the shower faucet, chipped paint on the painted column in the room, either mold or lots of dust under the air vent into the room and some rust showing on some screws in the bathroom ceiling. Nothing major but when paying for a hotel stay details matter.

6

Jeff

29. dec. 2024

·

Overnattede 1 nat

Drains were stoped up and bathtub was dirty

Drains were stoped up and bathtub was dirty

8

Lessly

8. nov. 2025

·

Overnattede 1 nat

Great stay at the DoubleTree by Hilton Dallas. Room was clean and comfortable. The hotel was bustling but quiet—no noise from room to room to keep you from sleeping. The staff were absolutely perfect, in my opinion. Friendly and professional, they made me feel welcome and looked after but not pestered. Every single staff member with whom I interacted was proactively and genuine from check-in to the bar/restaurant area. The hotel itself is beautiful, older but not outdated by any means. I could hear street noise from loud cars outside, but I don’t think that could be prevented and it didn’t keep me from sleeping. Considering the look, feel, service, features, and amenities it was more than worth the cost.

Great stay at the DoubleTree by Hilton Dallas. Room was clean and comfortable. The hotel was bustling but quiet—no noise from room to room to keep you from sleeping. The staff were absolutely perfect, in my opinion. Friendly and professional, they made me feel welcome and looked after but not pestered. Every single staff member with whom I interacted was proactively and genuine from check-in to the bar/restaurant area. The hotel itself is beautiful, older but not outdated by any means. I could hear street noise from loud cars outside, but I don’t think that could be prevented and it didn’t keep me from sleeping. Considering the look, feel, service, features, and amenities it was more than worth the cost.

10

Christy

24. aug. 2025

·

Overnattede 2 nætter

nice stay overall. staff was friendly and location was good. room could have been a bit cleaner, just a few spots on the sheets, but still a great experience!

nice stay overall. staff was friendly and location was good. room could have been a bit cleaner, just a few spots on the sheets, but still a great experience!

2

Hannah

17. sep. 2025

·

Overnattede 1 nat

I am extremely disappointed with my recent stay at the DoubleTree by Hilton in Dallas. The condition of the bathroom was unacceptable for any hotel, let alone one under the Hilton name. • Cleanliness: The bathtub was filthy, with peeling finish, mold and mildew in the corners, and an overall smell of dampness throughout the room. There was no ventilation in the bathroom, which made the odor worse. • Safety: I stepped on a random screw that had come loose and was lying on the bathroom floor – barefoot. This is a major safety hazard and should never happen in a guestroom. • Functionality: The shower did not drain properly, leaving me standing in several inches of water. The entire experience felt unsanitary and unsafe. • Overall Condition: The bathroom fixtures were rusty, the caulking was black and peeling, and the room smelled strongly of mold and mildew. I expected better from a DoubleTree property. This was not just uncomfortable, but a health and safety concern. I will be contacting management directly about this experience, as the room should have been taken out of service until properly cleaned, repaired, and ventilated.

I am extremely disappointed with my recent stay at the DoubleTree by Hilton in Dallas. The condition of the bathroom was unacceptable for any hotel, let alone one under the Hilton name. • Cleanliness: The bathtub was filthy, with peeling finish, mold and mildew in the corners, and an overall smell of dampness throughout the room. There was no ventilation in the bathroom, which made the odor worse. • Safety: I stepped on a random screw that had come loose and was lying on the bathroom floor – barefoot. This is a major safety hazard and should never happen in a guestroom. • Functionality: The shower did not drain properly, leaving me standing in several inches of water. The entire experience felt unsanitary and unsafe. • Overall Condition: The bathroom fixtures were rusty, the caulking was black and peeling, and the room smelled strongly of mold and mildew. I expected better from a DoubleTree property. This was not just uncomfortable, but a health and safety concern. I will be contacting management directly about this experience, as the room should have been taken out of service until properly cleaned, repaired, and ventilated.

6

Kelsey

25. jul. 2025

·

Overnattede 1 nat

Hotel was fine for a quick overnight. Shower didn’t drain, was old and dated. Stayed right by the exercise room and elevator— not ideal.

Hotel was fine for a quick overnight. Shower didn’t drain, was old and dated. Stayed right by the exercise room and elevator— not ideal.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Rummelige værelser med komfortable senge og gulv-til-loft-vinduer med bred byudsigt roses ofte. Ulemper inkluderer dateret inventar, begrænsede faciliteter på værelset (ofte ingen mikrobølgeovn eller svage køleskabe), støj fra motorvejen/jernbanen eller tynde vægge samt problemer med temperaturkontrollen.

Relaterede gæsteanmeldelser

10

Susan

30. dec. 2024

·

Overnattede 1 nat

Beautiful view, easy parking, comfy bed and pillows, and easy check in and out. I wash we could have stayed longer to take advantage of the lovely lobby bar and fitness room.

Beautiful view, easy parking, comfy bed and pillows, and easy check in and out. I wash we could have stayed longer to take advantage of the lovely lobby bar and fitness room.

10

Heriberto

13. maj 2025

·

Overnattede 3 nætter

Excellent Front Desk Service. Large rooms. Comfortable beds. Fast WiFi.

Excellent Front Desk Service. Large rooms. Comfortable beds. Fast WiFi.

8

ROBIN

29. aug. 2025

·

Overnattede 1 nat

Rooms are tired and worn out...ripped carpet, stained furniture...somewhat nasty...needs refunishment

Rooms are tired and worn out...ripped carpet, stained furniture...somewhat nasty...needs refunishment

10

Erica

29. aug. 2025

·

Overnattede 2 nætter

This was one of the best Hotels I’ve stayed in. The Hilton is already reputable but this hotel was beautiful, stayed on the 20th floor and the panoramic view from the room looking over the city is what set the tone! I will always book this hotel hopefully the same room! 😅

This was one of the best Hotels I’ve stayed in. The Hilton is already reputable but this hotel was beautiful, stayed on the 20th floor and the panoramic view from the room looking over the city is what set the tone! I will always book this hotel hopefully the same room! 😅

10

Zoria

1. jul. 2025

·

Overnattede 2 nætter

I had an amazing stay at this Doubletree. The room was clean and well kept and the corner room with panoramic windows was beautiful! The staff were respectful, and the free chocolate chip cookie was a plus. I will definitely be booking again.

I had an amazing stay at this Doubletree. The room was clean and well kept and the corner room with panoramic windows was beautiful! The staff were respectful, and the free chocolate chip cookie was a plus. I will definitely be booking again.

6

Scott

27. jan. 2025

·

Overnattede 1 nat

Good access to 75. My room was on the East end of the hotel and unfortunately the DART rail was right below, which generated a lot of noise. I also found the pillow top bed too soft for a restful nights sleep.

Good access to 75. My room was on the East end of the hotel and unfortunately the DART rail was right below, which generated a lot of noise. I also found the pillow top bed too soft for a restful nights sleep.

6

Kathleen

11. okt. 2025

·

Overnattede 2 nætter

Mattresses were old and compressed. I had to sleep in the middle to get any firmness. No microwave in the room, and fridge was just an old minibar one that didn't cool well at all. Almost had to waste my food. Went to get ice and there are no longer working ice machines on the floors. No alarm clock. Breakfast is not included (has to be requested separately). Exercise bike had broken seat in the fitness center. Overall, felt safe, but won't stay here again. For less money, could get a lot more elsewhere.

Mattresses were old and compressed. I had to sleep in the middle to get any firmness. No microwave in the room, and fridge was just an old minibar one that didn't cool well at all. Almost had to waste my food. Went to get ice and there are no longer working ice machines on the floors. No alarm clock. Breakfast is not included (has to be requested separately). Exercise bike had broken seat in the fitness center. Overall, felt safe, but won't stay here again. For less money, could get a lot more elsewhere.

6

Dolores

27. aug. 2025

·

Overnattede 3 nætter

Nice people but property needs updating

Nice people but property needs updating

8

Deborah

11. apr. 2025

·

Overnattede 1 nat

The windows need new seals...we could hear the traffic all night.

The windows need new seals...we could hear the traffic all night.

8

Travis

1. aug. 2025

·

Overnattede 1 nat

This is where it’s not quite a 5. The staff was great and the place was clean but the hotel itself is dated and repairs haven’t been kept up with. Specifically the elevators and the ice machines. Had to go to the 12th floor from the 18th to find a working ice machine and every elevator I ride had some sort of physical damage to the interior. This hotel could use a facelift as it’s all cosmetic

This is where it’s not quite a 5. The staff was great and the place was clean but the hotel itself is dated and repairs haven’t been kept up with. Specifically the elevators and the ice machines. Had to go to the 12th floor from the 18th to find a working ice machine and every elevator I ride had some sort of physical damage to the interior. This hotel could use a facelift as it’s all cosmetic

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen beskrives bredt som venlig, professionel og imødekommende, med smidig eller tidlig check-in og hjælpsomt personale. Nogle gæster rapporterede problemer med at løse problemer med reservationer via tredjepart, uoverensstemmelser i værelsestype, faktureringsfejl eller langsom/uhøflig betjening.

Relaterede gæsteanmeldelser

4

Natalie

23. maj 2024

·

Overnattede 2 nætter

We were unable to sleep the first night because the people next door were being so loud. I reported it the next day and I was told that they have checked out and would not be an issue anymore. This was a lie because the same people were being loud the next night. If I had known this, I would have requested to be moved to a more quiet location. The noise stopped after I called the front desk but that didn’t make up for us being woken up again at 1am. We were staying here with our baby so this situation was very frustrating. Did not get a peaceful night sleep here. Also, my room was charged for an item from their store but neither my husband or I bought anything. I called the Hotel when I noticed the charge after we checked out and I was told they would look into it but they can’t guarantee anything can be done about it because it was charged to our room. Don’t bother staying at this hotel.

We were unable to sleep the first night because the people next door were being so loud. I reported it the next day and I was told that they have checked out and would not be an issue anymore. This was a lie because the same people were being loud the next night. If I had known this, I would have requested to be moved to a more quiet location. The noise stopped after I called the front desk but that didn’t make up for us being woken up again at 1am. We were staying here with our baby so this situation was very frustrating. Did not get a peaceful night sleep here. Also, my room was charged for an item from their store but neither my husband or I bought anything. I called the Hotel when I noticed the charge after we checked out and I was told they would look into it but they can’t guarantee anything can be done about it because it was charged to our room. Don’t bother staying at this hotel.

4

Cristina

30. jun. 2024

·

Overnattede 1 nat

Check in experience was terrible. They said they couldn’t find my reservation because it was made through a 3rd party. Had to wait over an hour to get the situation sorted out.

Check in experience was terrible. They said they couldn’t find my reservation because it was made through a 3rd party. Had to wait over an hour to get the situation sorted out.

10

Larraine

12. jul. 2024

·

Overnattede 1 nat

Front Desk Dakota was so great. Great customer service. I will definitely stay here again

Front Desk Dakota was so great. Great customer service. I will definitely stay here again

2

Charles

28. jun. 2025

·

Overnattede 1 nat

We’ve been booking this hotel through Expedia for years when visiting family in Dallas with no issues but have noticed a decline in the property and staff our last two times staying there. The last time we stayed there was a power outage. This time there was a mixup in the check-in date which we confirmed with Expedia and the hotel verbally before checking in. The Double Tree did not update the checkin date on their end and instead of looking at the confirmation emails and/or verifying with Expedia they said we should pay for the room again through the hotel at a higher rate and get a refund from Expedia. I declined and asked if they would look at the confirmation email which he said sure sir I see the date on the email and I’ll get a manager to help you all out with this. Instead a security guard came and we waited another 15 minutes for the manager to arrive. After showing the manager the confirmation emails that we had already taken the necessary actions that he was suggesting, he wouldn’t even look at them and said quote “you people do this all the time”, this was not racial but highly disrespectful. He treated us as if we were trying to scam him. My wife then contacted an Expedia rep who was able to confirm our reservation (which was already in their system but had been overlooked) they finally handed us the keys to the room. No apologies from the manager. We only booked to change our clothes before dinner for our 13th wedding anniversary. Never staying there again.

We’ve been booking this hotel through Expedia for years when visiting family in Dallas with no issues but have noticed a decline in the property and staff our last two times staying there. The last time we stayed there was a power outage. This time there was a mixup in the check-in date which we confirmed with Expedia and the hotel verbally before checking in. The Double Tree did not update the checkin date on their end and instead of looking at the confirmation emails and/or verifying with Expedia they said we should pay for the room again through the hotel at a higher rate and get a refund from Expedia. I declined and asked if they would look at the confirmation email which he said sure sir I see the date on the email and I’ll get a manager to help you all out with this. Instead a security guard came and we waited another 15 minutes for the manager to arrive. After showing the manager the confirmation emails that we had already taken the necessary actions that he was suggesting, he wouldn’t even look at them and said quote “you people do this all the time”, this was not racial but highly disrespectful. He treated us as if we were trying to scam him. My wife then contacted an Expedia rep who was able to confirm our reservation (which was already in their system but had been overlooked) they finally handed us the keys to the room. No apologies from the manager. We only booked to change our clothes before dinner for our 13th wedding anniversary. Never staying there again.

10

Larry

30. aug. 2024

·

Overnattede 1 nat

The staff was beyond awesome. My room was great.

The staff was beyond awesome. My room was great.

2

Ashley

21. sep. 2025

·

Overnattede 1 nat

It was really awesome to reserve a Junior Suite and get a deluxe king room instead. The room switch was not mentioned as we checked in and we had to do all the leg work to try and solve the situation. Now I’m having to deal with Hilton and Hotels.com to try and get the price of the rooms refunded which Hilton denied already. What kind of service is this? The fact that the hotel didn’t do anything to try and rectify the fact that they didn’t have the room we reserved is beyond ridiculous.

It was really awesome to reserve a Junior Suite and get a deluxe king room instead. The room switch was not mentioned as we checked in and we had to do all the leg work to try and solve the situation. Now I’m having to deal with Hilton and Hotels.com to try and get the price of the rooms refunded which Hilton denied already. What kind of service is this? The fact that the hotel didn’t do anything to try and rectify the fact that they didn’t have the room we reserved is beyond ridiculous.

4

John

31. maj 2024

·

Overnattede 1 nat

My wife left a dress in the room by mistake and we promptly reported that to hotel management and housekeeping the next day when we arrived home. We had no response from housekeeping despite 3 subsequent phone calls and were told by hotel management 5 days later that housekeeping could find no record of locating the dress. Both my wife and I are quite certain that the item was left in the room. We won't be staying at the property again despite regular trips to Dallas but will find another hotel with honest employees.

My wife left a dress in the room by mistake and we promptly reported that to hotel management and housekeeping the next day when we arrived home. We had no response from housekeeping despite 3 subsequent phone calls and were told by hotel management 5 days later that housekeeping could find no record of locating the dress. Both my wife and I are quite certain that the item was left in the room. We won't be staying at the property again despite regular trips to Dallas but will find another hotel with honest employees.

10

Maureen

18. aug. 2024

·

Overnattede 1 nat

I wanted to add an update to this review. I have been staying at this hotel for the past almost 3 years, as my daughter is a student at a nearby university. I have had the opportunity to try all of the recommended hotels in the area and this hotel is far and away the best hotel in the area. The hotel is consistently spotless, the mattresses are so comfortable, and the room is always fully stocked with everything that I need. In addition, I always feel so welcomed to when I arrive at the front desk. They accommodate my special requests, if I have them, and are always so gracious! Honestly, if you’re looking for a great hotel near the local campus, this is the place to stay. I wouldn’t stay anywhere else. Great stay this past week at DoubleTree Hilton Dallas (near SMU campus). Friendly and helpful staff, nicely updated room with a comfortable mattress (not often found at hotels these days!) and beautiful view. Fitness center was well outfitted with cardio, free weights and cables. Water and towels provided in Fitness Center. Room was cleaned upon request and during the time frame I specified. Staff was very accommodating. Will definitely stay again!

I wanted to add an update to this review. I have been staying at this hotel for the past almost 3 years, as my daughter is a student at a nearby university. I have had the opportunity to try all of the recommended hotels in the area and this hotel is far and away the best hotel in the area. The hotel is consistently spotless, the mattresses are so comfortable, and the room is always fully stocked with everything that I need. In addition, I always feel so welcomed to when I arrive at the front desk. They accommodate my special requests, if I have them, and are always so gracious! Honestly, if you’re looking for a great hotel near the local campus, this is the place to stay. I wouldn’t stay anywhere else. Great stay this past week at DoubleTree Hilton Dallas (near SMU campus). Friendly and helpful staff, nicely updated room with a comfortable mattress (not often found at hotels these days!) and beautiful view. Fitness center was well outfitted with cardio, free weights and cables. Water and towels provided in Fitness Center. Room was cleaned upon request and during the time frame I specified. Staff was very accommodating. Will definitely stay again!

8

austin

25. maj 2024

·

Overnattede 2 nætter

At first I was disappointed because my room wasn't clean upon arrival and I had to wipe down the fridge but Dakota at the front desk service made up for it. She was extremely polite and made sure my entire room was cleaned immediately. The hotel is a little dated but the location is perfect for nearby shopping and food

At first I was disappointed because my room wasn't clean upon arrival and I had to wipe down the fridge but Dakota at the front desk service made up for it. She was extremely polite and made sure my entire room was cleaned immediately. The hotel is a little dated but the location is perfect for nearby shopping and food

10

Rachel

3. sep. 2025

·

Overnattede 1 nat

Front desk let us check in early and it was such a nice surprise- we were there for a football game so the extra hour was nice!! Staff was amazing. I definitely recommend this hotel!!

Front desk let us check in early and it was such a nice surprise- we were there for a football game so the extra hour was nice!! Staff was amazing. I definitely recommend this hotel!!

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Lokation

Meget bekvemt i forhold til NorthPark Mall, SMU og motorvejsadgang; et godt udgangspunkt for shopping og spisning. Mindre fodgængervenligt uden for det umiddelbare område, og trafik- eller jernbanestøj påvirker nogle værelser.

Relaterede gæsteanmeldelser

10

Janet

31. dec. 2024

·

Overnattede 1 nat

The location was great. Easy access to lots of options, dining, shopping and the Arboretum.

The location was great. Easy access to lots of options, dining, shopping and the Arboretum.

8

Judy

19. jul. 2025

·

Overnattede 1 nat

Chose this hotel due to its proximity to N. Park Center and great shopping. About five minutes away via Uber concierge was helpful and check-in was quick. Recommend.!

Chose this hotel due to its proximity to N. Park Center and great shopping. About five minutes away via Uber concierge was helpful and check-in was quick. Recommend.!

6

Scott

27. jan. 2025

·

Overnattede 1 nat

Good access to 75. My room was on the East end of the hotel and unfortunately the DART rail was right below, which generated a lot of noise. I also found the pillow top bed too soft for a restful nights sleep.

Good access to 75. My room was on the East end of the hotel and unfortunately the DART rail was right below, which generated a lot of noise. I also found the pillow top bed too soft for a restful nights sleep.

8

whit

13. jan. 2025

·

Overnattede 2 nætter

The hotel was fine for corporate travelers. Can’t walk anywhere besides the depressing mall adjacent with a small deli type lunch place during the day. Dinner menu was fine, breakfast was nice.

The hotel was fine for corporate travelers. Can’t walk anywhere besides the depressing mall adjacent with a small deli type lunch place during the day. Dinner menu was fine, breakfast was nice.

10

Niko

15. jan. 2025

·

Overnattede 1 nat

Clean and near the mall. You will need a car to get around and to major places unless you uber.

Clean and near the mall. You will need a car to get around and to major places unless you uber.

8

FRIEDRICH

25. aug. 2025

·

Overnattede 7 nætter

Easy access, near SMU and next to main Dallas Mall

Easy access, near SMU and next to main Dallas Mall

10

Wendy

25. jul. 2025

·

Overnattede 2 nætter

Good location, easy access to freeway. Would definitely stay again!

Good location, easy access to freeway. Would definitely stay again!

10

Vered

25. aug. 2024

·

Overnattede 3 nætter

Great location close to shopping and restaurants and SMU.

Great location close to shopping and restaurants and SMU.

8

Alejandro

1. jan. 2025

·

Overnattede 9 nætter

I had a great stay but it could have been better if the room was somewhat sound proof from the train kept me up at nights sometimes and the ventilation was not that good most of the times it was bit dry.

I had a great stay but it could have been better if the room was somewhat sound proof from the train kept me up at nights sometimes and the ventilation was not that good most of the times it was bit dry.

8

Deborah

11. apr. 2025

·

Overnattede 1 nat

The windows need new seals...we could hear the traffic all night.

The windows need new seals...we could hear the traffic all night.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Meningerne er blandede: morgenmad og bar-mad spænder fra fint til middelmådigt, og priserne kan virke høje; morgenmad er ofte ikke inkluderet, og lobbykaffen er muligvis ikke gratis. De varme cookies roses ofte.

Relaterede gæsteanmeldelser

8

Sang h

1. jan. 2025

·

Overnattede 5 nætter

I like the this hotel because parking is free and the hotel area is a walk over to go to Shopping Center, Whole Foods market was very convenient but when we went to the hotel restaurant, there’s only one server working is very slow and there’s some our food is very late and food was cold and I didn’t like it and also start working at the front and I was just standing but they never showed up so they need to hire more people to work

I like the this hotel because parking is free and the hotel area is a walk over to go to Shopping Center, Whole Foods market was very convenient but when we went to the hotel restaurant, there’s only one server working is very slow and there’s some our food is very late and food was cold and I didn’t like it and also start working at the front and I was just standing but they never showed up so they need to hire more people to work

8

John

3. nov. 2024

·

Overnattede 2 nætter

A very expensive hotel that is well located but misses on the details. For instance: - They have no coffee in the lobby in the morning- you have to go to the restaurant, find a server and pay $6. - There are two water bottles is your room and charge $3 ea. At $350/night room it felt like they were just being cheap. - There is limited room service times so I did Door Dash during the football games.

A very expensive hotel that is well located but misses on the details. For instance: - They have no coffee in the lobby in the morning- you have to go to the restaurant, find a server and pay $6. - There are two water bottles is your room and charge $3 ea. At $350/night room it felt like they were just being cheap. - There is limited room service times so I did Door Dash during the football games.

10

Alexandra

15. jul. 2024

·

Overnattede 2 nætter

Great stay. Front desk lady went out of her way to get us Gluten free cookies

Great stay. Front desk lady went out of her way to get us Gluten free cookies

8

Guy

29. jul. 2025

·

Overnattede 2 nætter

Sure wish they had complimentary breakfasts. Breakfast prices were pretty steep. Should have a full mirror in the room so two people can get ready at the same time, and one doesn't have to wait for the bathroom to vacate!

Sure wish they had complimentary breakfasts. Breakfast prices were pretty steep. Should have a full mirror in the room so two people can get ready at the same time, and one doesn't have to wait for the bathroom to vacate!

8

Wendy

30. nov. 2024

·

Overnattede 6 nætter

Lovely hotel. Beautiful view from 12th floor. Room very clean. Fresh towels often. The restaurant for breakfast was delicious!! Location good. Free parking. Would definitely stay here again.

Lovely hotel. Beautiful view from 12th floor. Room very clean. Fresh towels often. The restaurant for breakfast was delicious!! Location good. Free parking. Would definitely stay here again.

8

whit

13. jan. 2025

·

Overnattede 2 nætter

The hotel was fine for corporate travelers. Can’t walk anywhere besides the depressing mall adjacent with a small deli type lunch place during the day. Dinner menu was fine, breakfast was nice.

The hotel was fine for corporate travelers. Can’t walk anywhere besides the depressing mall adjacent with a small deli type lunch place during the day. Dinner menu was fine, breakfast was nice.

8

andrea

21. jan. 2025

·

Overnattede 4 nætter

The hotel is so well located, plus parking is free, which is rare in Dallas. Rooms are spacious, with nice bedding. My only problem, was the restaurant. We had breakfast 2 days. Food is very, very marginal

The hotel is so well located, plus parking is free, which is rare in Dallas. Rooms are spacious, with nice bedding. My only problem, was the restaurant. We had breakfast 2 days. Food is very, very marginal

10

walter

20. dec. 2024

·

Overnattede 1 nat

Very nice room, clean and easy to get to off the elevator! Breakfast was good but a little pricey!

Very nice room, clean and easy to get to off the elevator! Breakfast was good but a little pricey!

10

Dawn

21. jan. 2024

·

Overnattede 1 nat

Beautiful hotel. Superb location. Breakfast was excellent.

Beautiful hotel. Superb location. Breakfast was excellent.

8

John

5. jan. 2025

·

Overnattede 1 nat

The hotel was really nice, and conveniently located by the highway. The in-hotel restaurant was kind of lackluster, and did not offer too much that was of any real quality. Mostly "bar food". Other than that, the staff was super-friendly, and the room was clean and nice, with an expansive view of the surrounding city outside the window. But the real highlight of staying at a DoubleTree is the warm chocolate chip cookies. Simply the best!

The hotel was really nice, and conveniently located by the highway. The in-hotel restaurant was kind of lackluster, and did not offer too much that was of any real quality. Mostly "bar food". Other than that, the staff was super-friendly, and the room was clean and nice, with an expansive view of the surrounding city outside the window. But the real highlight of staying at a DoubleTree is the warm chocolate chip cookies. Simply the best!

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

10

Dawn

for 2 uger siden

·

Overnattede 1 nat

The room was perfectly clean and towels were excellent quality. Quiet room at night with great view out windows. Front desk staff friendly and accommodating. Favorite place to stay when flying out of Dallas Love Field.

The room was perfectly clean and towels were excellent quality. Quiet room at night with great view out windows. Front desk staff friendly and accommodating. Favorite place to stay when flying out of Dallas Love Field.

10

Carrie

for 3 uger siden

·

Overnattede 2 nætter

Great hotel, nice staff! Amazing food in the hotel restaurant/bar

Great hotel, nice staff! Amazing food in the hotel restaurant/bar

10

Ariana

for 3 uger siden

·

Overnattede 3 nætter

One of the most incredible beds ive ever slept on. So comfortable and awesome. Very nice property and the staff was very kind.

One of the most incredible beds ive ever slept on. So comfortable and awesome. Very nice property and the staff was very kind.

10

Jerika

for 4 uger siden

·

Overnattede 1 nat

clean room nice staff good breakfast

clean room nice staff good breakfast

8

Todd

for 4 uger siden

·

Overnattede 3 nætter

Clean. Convenient. Nice. I would stay here again.

Clean. Convenient. Nice. I would stay here again.

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