The Highland Dallas, Curio Collection by Hilton
280 US$
/nat
Gennemsnit for oktober
Priser på The Highland Dallas, Curio Collection by Hilton
Vælg datoer for at se priser og tilgængelighed
280 US$
/nat
Gennemsnit for oktober
Gennemsnitlige månedlige priser
På The Highland Dallas, Curio Collection by Hilton ligger prisen pr. nat i gennemsnit på 185 US$ i den billigste måned (december) og 294 US$ i den dyreste måned (september), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 195 US$ |
| februar | 243 US$ |
| marts | 237 US$ |
| april | 251 US$ |
| maj | 250 US$ |
| juni | 235 US$ |
| juli | 191 US$ |
| august | 202 US$ |
| september | 294 US$ |
| oktober | 280 US$ |
| november | 210 US$ |
| december | 185 US$ |
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okt. · 280 US$
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Dyrest: september (ca. 294 US$)
Billigst: december (ca. 185 US$)
Om dette overnatningssted
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Hvis du leder efter rekreative muligheder, vil du kunne finde en udendørs pool, et boblebad og en sauna. Andre faciliteter på dette ...
Faciliteter
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Hvis du leder efter rekreative muligheder, vil du kunne finde en udendørs pool, et boblebad og en sauna. Andre faciliteter på dette hotel inkluderer trådløs internetadgang (tillægsgebyr), bryllupsfaciliteter og pejs i lobbyen.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, hurtig udtjekning og renseri/vaskeservice. Planlægger du et arrangement i Dallas? På dette hotel er der et område på 1548 kvadratmeter til rådighed, bestående af konferencelokaler og mødelokaler.
Spisning
Som gæst på The Highland Dallas, Curio Collection by Hilton kan du nyde et måltid på The Reserve. Besøg baren/loungen eller baren ved poolen, og slap af med din yndlingsdrink. Morgenmad tilberedt efter bestilling tilbydes mod gebyr dagligt fra kl. 07.00 til kl. 10.30.
Værelser
Overnat i et af de 204 værelser, der indeholder LCD-tv. Din seng er udstyret med topmadras og italienske lagner fra Frette. Med Wi-Fi (tillægsgebyr) kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med en kombination af bruser/badekar samt designertoiletartikler og hårtørrer.
Lokation
Fra The Highland Dallas, Curio Collection by Hilton i Dallas (Lower Greenville) er der kun 2 minutters kørsel til Southern Methodist University og 6 minutters kørsel til American Airlines Center. Dette hotel med spa ligger 7,9 km fra Kay Bailey Hutchison Convention Center og 8,2 km fra Dallas Market Center.
I nærheden
Southern Methodist University(0.2 mil)
Angelika Film Center(0.3 mil)
Gerald J. Ford Stadium(0.3 mil)
Knox-Henderson Shopping District(0.4 mil)
Moody Coliseum(0.5 mil)
George W. Bush Presidential Library and Museum(0.7 mil)
Granada Theater(0.9 mil)
Dallas Country Club(1.5 mil)
Highland Park Shopping Village(1.7 mil)
Cityplace Tower(2.5 mil)
Northpark Center(2.5 mil)
Baylor Scott & White Medical Center - Uptown(2.6 mil)
Turtle Creek Greenbelt(2.8 mil)
White Rock Lake Park(2.8 mil)
The Strip on Cedar Springs(2.9 mil)
Love Field Lufthavn (DAL)(4.8 mil)
Dallas-Fort Worth International Airport (DFW)(23.3 mil)
McKinney Nationale Lufthavn (DTX)(28.1 mil)
Lokation
5300 E Mockingbird Ln, Glencoe, Dallas, Texas, USA
Southern Methodist University (0.2 mil)
Angelika Film Center (0.3 mil)
Gerald J. Ford Stadium (0.3 mil)
Knox-Henderson Shopping District (0.4 mil)
Moody Coliseum (0.5 mil)
George W. Bush Presidential Library and Museum (0.7 mil)
Værelsesmuligheder
14
Suite - 1 soveværelse
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 4
775 ft²
KlimaanlægSofasengPrivat badeværelse
5
Deluxe-værelse - 2 queensize-senge - handicapvenligt - badekar (Mobility & Hearing)
Værelsesoplysninger
2 Store Dobbeltsenge
Sover 4
KlimaanlægPrivat badeværelseRulbare eller ekstra senge (tillægsgebyr)
15
Luksus-værelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
409 ft²
KlimaanlægSeparat stuePrivat badeværelse
11
Værelse - 1 soveværelse - handicapvenligt - badekar (Mobility & Hearing)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
301 ft²
KlimaanlægSeparat stuePrivat badeværelse
12
Værelse - 1 kingsize-seng - handicapvenligt - badekar (Hearing)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
398 ft²
KlimaanlægPrivat badeværelseRulbare eller ekstra senge (tillægsgebyr)
14
Værelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
301 ft²
KlimaanlægPrivat badeværelseRulbare eller ekstra senge (tillægsgebyr)
14
Værelse - 2 queensize-senge
Værelsesoplysninger
2 Store Dobbeltsenge
Sover 4
KlimaanlægPrivat badeværelseRulbare eller ekstra senge (tillægsgebyr)
16
Deluxe-værelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
301 ft²
KlimaanlægPrivat badeværelseRulbare eller ekstra senge (tillægsgebyr)
4
Værelse - 2 dobbeltsenge (Top Floor)
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
301 ft²
KlimaanlægPrivat badeværelseRulbare eller ekstra senge (tillægsgebyr)
17
Deluxe-værelse - 2 queensize-senge
Værelsesoplysninger
2 Store Dobbeltsenge
Sover 4
KlimaanlægPrivat badeværelseRulbare eller ekstra senge (tillægsgebyr)
4
Junior-suite - 1 kingsize-seng - handicapvenligt (Roll-In Shower)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 4
301 ft²
KlimaanlægSofasengPrivat badeværelse
4
Suite - 1 soveværelse (Top Floor)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
301 ft²
KlimaanlægSofasengPrivat badeværelse
11
Deluxe-værelse - 1 kingsize-seng - handicapvenligt (Hearing)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
301 ft²
KlimaanlægPrivat badeværelseRulbare eller ekstra senge (tillægsgebyr)
Gæsteanmeldelser af The Highland Dallas, Curio Collection by Hilton
8.3
Meget god
Baseret på 1.000 verificerede anmeldelser
Hvem overnatter her?
Business
34%
Par
28%
Familie
24%
Gruppe
8%
Solorejsende
4%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På The Highland Dallas, Curio Collection by Hilton fremhæver gæsterne en bekvem beliggenhed nær SMU og generelt en attraktiv, nyligt istandsat ejendom, men mange beretter om forstyrrende renoveringer på stedet med bygge-støj, blokeret adgang til fællesområder, langsomme elevatorer og uensartet service.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På The Highland Dallas, Curio Collection by Hilton fremhæver gæsterne en bekvem beliggenhed nær SMU og generelt en attraktiv, nyligt istandsat ejendom, men mange beretter om forstyrrende renoveringer på stedet med bygge-støj, blokeret adgang til fællesområder, langsomme elevatorer og uensartet service.
Værelserne beskrives ofte som komfortable og moderne, men nogle gæster oplevede støj fra motorvejen, forældede eller små indretninger, svage brusere eller fjernsyn og Wi-Fi, der ikke fungerede. Tilbagemeldinger vedrørende renligheden er blandede; flere bemærker ophold uden pletter, mens andre rapporterer om pletter, skimmel, vedvarende lugte eller vedligeholdelsesproblemer. Faciliteterne roses for en behagelig pool og Knife, når de er åbne, men der er typisk kun mulighed for parkeringsservice, hvilket anses for dyrt. Forvent en bekvem base nær SMU med varierende oplevelser afhængigt af tidspunktet for renoveringen og værelsets placering.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Renoveringer påvirkede ofte faciliteterne med bygge-støj, blokeret eller rodet i fællesområderne og langsomme eller begrænsede elevatorer. Poolen roses ofte, og parkering er kun med parkeringsservice mod betaling. Tilbagemeldinger om spaen er blandede, og nogle udsteder var lukkede under opholdet.
Relaterede gæsteanmeldelser
4
Joseph
16. mar. 2025
·
Overnattede 1 nat
Two issues there was a significant renovation going on which impacted our stay with noise etc. This should have been disclosed. Second the people working the front desk was rude not knowledgeable and very unfriendly.
Two issues there was a significant renovation going on which impacted our stay with noise etc. This should have been disclosed. Second the people working the front desk was rude not knowledgeable and very unfriendly.
10
Edgar
15. sep. 2024
·
Overnattede 1 nat
Great staff, loved the pool and hot tub. Will definitely stay again
Great staff, loved the pool and hot tub. Will definitely stay again
6
James
21. jan. 2025
·
Overnattede 1 nat
There was a remodeling going on. The whole hotel smelled like paint thinner. There was no microwave in the room. There was no non-valet parking at the location. Staff was nice. Room was small but fine for an overnight stay.
There was a remodeling going on. The whole hotel smelled like paint thinner. There was no microwave in the room. There was no non-valet parking at the location. Staff was nice. Room was small but fine for an overnight stay.
6
Morgan
26. jan. 2025
·
Overnattede 3 nætter
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
6
Peter
19. dec. 2024
·
Overnattede 1 nat
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
6
Sara
15. jan. 2025
·
Overnattede 2 nætter
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
10
Tangela
26. jun. 2025
·
Overnattede 1 nat
The hotel is darling! We had the opportunity to sit by the pool, it was loud due to traffic, but still wonder as the pool is fantastic and the chairs were comfortable. We didn’t have dinner at the Knife, but were able to walk across the street and shop and dine. Overall it’s a 10 out of 10!
The hotel is darling! We had the opportunity to sit by the pool, it was loud due to traffic, but still wonder as the pool is fantastic and the chairs were comfortable. We didn’t have dinner at the Knife, but were able to walk across the street and shop and dine. Overall it’s a 10 out of 10!
6
Billy
17. mar. 2025
·
Overnattede 1 nat
The room was nice but the construction in the lobby and around the elevators made moving around cumbersome. They should have offered discounts, you should not have to ask if their construction infringes on your ability to move around the property
The room was nice but the construction in the lobby and around the elevators made moving around cumbersome. They should have offered discounts, you should not have to ask if their construction infringes on your ability to move around the property
2
Tim
17. mar. 2025
·
Overnattede 2 nætter
The hotel is undergoing a major renovation of which we were not aware of. The lobby was loud, dirty and inconvenient. There was only one elevator working which multiple times had so many construction workers that we had to wait for the next or even multiple elevator’s. The fire alarm went off several times leaving us uncomfortable not knowing if there was an issue or if was a side effect of the work being done. We paid full price to stay there and had we known about the situation there, we would have booked elsewhere.
The hotel is undergoing a major renovation of which we were not aware of. The lobby was loud, dirty and inconvenient. There was only one elevator working which multiple times had so many construction workers that we had to wait for the next or even multiple elevator’s. The fire alarm went off several times leaving us uncomfortable not knowing if there was an issue or if was a side effect of the work being done. We paid full price to stay there and had we known about the situation there, we would have booked elsewhere.
6
umberto
1. feb. 2025
·
Overnattede 4 nætter
Under renovations so bar was closed. Restaurant was closed. Morning snacks were not enough. Wish they would have told me. Made my trip very difficult.
Under renovations so bar was closed. Restaurant was closed. Morning snacks were not enough. Wish they would have told me. Made my trip very difficult.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Tilbagemeldinger om renligheden er blandede: mange fandt værelserne rene, men gentagne rapporter nævner plettede eller slidte overflader, skimmel på badeværelserne, vedvarende lugte, affald/mad i gangene og lejlighedsvise problemer med vandkvaliteten.
Relaterede gæsteanmeldelser
6
Cathy
2. apr. 2025
·
Overnattede 2 nætter
Ideal for a visit to SMU campus - very walkable to campus. Hotel is ok - first impression is good - newly remodeled lobby area. Beyond that the halls smelled - dirty, carpet was filthy & outdated. Room was decent & worked for our short visit.
Ideal for a visit to SMU campus - very walkable to campus. Hotel is ok - first impression is good - newly remodeled lobby area. Beyond that the halls smelled - dirty, carpet was filthy & outdated. Room was decent & worked for our short visit.
10
Jennifer
14. jan. 2024
·
Overnattede 2 nætter
Room was clean, if a little dated, and the service was excellent.
Room was clean, if a little dated, and the service was excellent.
6
Aleya
28. jan. 2024
·
Overnattede 2 nætter
There was lots of water damage to the ceiling in the shower area. The water wouldn’t stop running from the tub faucet even though the shower head was going so the water was constantly filling up while showering. The sink also had poor drainage and kept filling up. The actual hotel was nice but the bathroom was not up to par.
There was lots of water damage to the ceiling in the shower area. The water wouldn’t stop running from the tub faucet even though the shower head was going so the water was constantly filling up while showering. The sink also had poor drainage and kept filling up. The actual hotel was nice but the bathroom was not up to par.
10
Mike
25. mar. 2024
·
Overnattede 1 nat
Staff very friendly, hotel and room clean, comfortable and quiet. Valet parking a little expensive.
Staff very friendly, hotel and room clean, comfortable and quiet. Valet parking a little expensive.
10
Olivia
12. mar. 2025
·
Overnattede 1 nat
Super cute and clean rooms! Extremely friendly front desk staff. Hallway windows kinda dirty.. and maintenance in lobby. But still great stay! Would definitely return.
Super cute and clean rooms! Extremely friendly front desk staff. Hallway windows kinda dirty.. and maintenance in lobby. But still great stay! Would definitely return.
4
Denise
22. jul. 2025
·
Overnattede 1 nat
I’m so disappointed as I was expecting so much better. The girls that checked me in had no idea how far the airport was from the hotel and said I can google it as well as what time to leave if there’s traffic. My card had a swiping issue and the other girl said she didn’t know how to manually enter it. When i went to my room floor there was a cart in the hall with old food and dirty items for hours. In the room there was stains on the rug and bed sheets. On one bed the sheets had holes and a burn mark that caused the sheet to have a sharp burnt edge. I took photos of it all. I’m traveling for work and there was an iron but no ironing board or robe in the closet. Very very disappointing especially for the price.
I’m so disappointed as I was expecting so much better. The girls that checked me in had no idea how far the airport was from the hotel and said I can google it as well as what time to leave if there’s traffic. My card had a swiping issue and the other girl said she didn’t know how to manually enter it. When i went to my room floor there was a cart in the hall with old food and dirty items for hours. In the room there was stains on the rug and bed sheets. On one bed the sheets had holes and a burn mark that caused the sheet to have a sharp burnt edge. I took photos of it all. I’m traveling for work and there was an iron but no ironing board or robe in the closet. Very very disappointing especially for the price.
6
Peter
19. dec. 2024
·
Overnattede 1 nat
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
Outside and public areas look great. But room was outdated, with worn furnishings. Inconvenient outlets. Free WIFI required sign-up with Hilton Honors first (terrible). Black mold on shower ceiling. No parking except $45/nt valet - literally none else. But parking valets very nice people and helpful. Check-in staff helpful and friendly.
6
Sara
15. jan. 2025
·
Overnattede 2 nætter
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
4
Adam
9. jan. 2025
·
Overnattede 1 nat
I attended SMU in the 90's and was always curious about this hotel and was excited to try it with my family when we were visiting for Christmas. However we were quickly very disappointed. The building was under construction when we arrived, which was never mentioned when we booked the rooms. I understand improvements need to be made, but advanced notice of this type of thing should be absolutely mandatory. We could hear banging and noises during most of the day. When we got to our room, there was an overpowering smell of intense cleaning products, which gave our entire family headaches and sore throats. We had to request a fan and open the window to attempt to blow the smell out of the room, but this didn't really work at all, so we suffered a long night. We also saw what appeared to be an old leak from the air conditioning unit that had been badly patched and painted over. Perhaps black mold being covered up with paint and cleaning products? There was also black mold on the shower curtain, and hair on the bathroom walls. Absolutely disgusting to see as you arrive to your new hotel room. On the positive side, the staff accommodated us when I made it clear we would not be staying there after the first night, and we canceled the remainder of our stay and moved to another hotel. Also the kids did enjoy the pool for a bit.
I attended SMU in the 90's and was always curious about this hotel and was excited to try it with my family when we were visiting for Christmas. However we were quickly very disappointed. The building was under construction when we arrived, which was never mentioned when we booked the rooms. I understand improvements need to be made, but advanced notice of this type of thing should be absolutely mandatory. We could hear banging and noises during most of the day. When we got to our room, there was an overpowering smell of intense cleaning products, which gave our entire family headaches and sore throats. We had to request a fan and open the window to attempt to blow the smell out of the room, but this didn't really work at all, so we suffered a long night. We also saw what appeared to be an old leak from the air conditioning unit that had been badly patched and painted over. Perhaps black mold being covered up with paint and cleaning products? There was also black mold on the shower curtain, and hair on the bathroom walls. Absolutely disgusting to see as you arrive to your new hotel room. On the positive side, the staff accommodated us when I made it clear we would not be staying there after the first night, and we canceled the remainder of our stay and moved to another hotel. Also the kids did enjoy the pool for a bit.
10
Teresa
8. jun. 2025
·
Overnattede 2 nætter
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er ofte komfortable og moderne, men adskillige anmeldelser nævner støj fra motorvejen, små eller forældede indretninger, falmede madrasser, begrænsede faciliteter på værelset (ingen kaffemaskiner/mikrobølgeovne), svage brusere og lejlighedsvise problemer med Wi-Fi/TV eller dårlig udsigt.
Relaterede gæsteanmeldelser
6
Eric
16. sep. 2024
·
Overnattede 1 nat
It’s a decent & comfortable hotel right in the middle of the commercial area with a lot of amenities and the city train line nearby. Certainly not cheap by any means and you pay for the convenience of location. One thing that was unexpected is the lack of parking spaces. Although they do not require you take the valet at a "double digit amount," there’s just no other viable parking options that don't risk being towed off. Beds and pillows are comfortable and the room was very clean. The shower is awful!! I noticed poor water pressure. The shower heads give you a light stream shower, which takes three times the amount of time to finish your shower to make sure you get the shampoo out of your hair. If you’re a woman with a lot of hair, forget it! It is one of those greenie water conservation minded shower-heads on steroids. Did not visit any of the amenities in the hotel. Again, you pay for the convenience of location and that’s all I could say that stands out about this hotel for the price you will end up paying. If you’re not tied to going to someplace near this location, I would stay somewhere else to save some money.
It’s a decent & comfortable hotel right in the middle of the commercial area with a lot of amenities and the city train line nearby. Certainly not cheap by any means and you pay for the convenience of location. One thing that was unexpected is the lack of parking spaces. Although they do not require you take the valet at a "double digit amount," there’s just no other viable parking options that don't risk being towed off. Beds and pillows are comfortable and the room was very clean. The shower is awful!! I noticed poor water pressure. The shower heads give you a light stream shower, which takes three times the amount of time to finish your shower to make sure you get the shampoo out of your hair. If you’re a woman with a lot of hair, forget it! It is one of those greenie water conservation minded shower-heads on steroids. Did not visit any of the amenities in the hotel. Again, you pay for the convenience of location and that’s all I could say that stands out about this hotel for the price you will end up paying. If you’re not tied to going to someplace near this location, I would stay somewhere else to save some money.
8
Lori
20. feb. 2025
·
Overnattede 1 nat
They are updating the hotel so there is tremendous interior construction happening on the floors - my room was completed but I heard drilling on the floor above me. No coffee pots in the room and do not plan to provide them.
They are updating the hotel so there is tremendous interior construction happening on the floors - my room was completed but I heard drilling on the floor above me. No coffee pots in the room and do not plan to provide them.
2
Shilong
22. feb. 2025
·
Overnattede 2 nætter
Poor service and WiFi connection
Poor service and WiFi connection
10
Malaysia
14. aug. 2025
·
Overnattede 3 nætter
The rooms are very nice! If you're looking for comfort and updated spaces, this is the place. Sits on the corner of an busy street. And the main parking option is to do valet parking for an additional fee. Important to note. But staff was extremely nice and helpful. I enjoyed my stay and would recommend to others.
The rooms are very nice! If you're looking for comfort and updated spaces, this is the place. Sits on the corner of an busy street. And the main parking option is to do valet parking for an additional fee. Important to note. But staff was extremely nice and helpful. I enjoyed my stay and would recommend to others.
2
Juan A.
8. nov. 2023
·
Overnattede 2 nætter
Unable to sleep on old mattress
Unable to sleep on old mattress
4
Alicia
27. jan. 2025
·
Overnattede 3 nætter
Recently renovated room, however no double paned windows to continuous highway noise from US I-75 = not relaxing. Not to mention the front desk staffer who booked me in a room next to another room that was currently undergoing renovations! This meant loud drilling noise from 9 to 5. When I asked to move the next day, I to interact with a very disrespectful and unpleasant front desk worker who would not change my room or accommodate me. Don’t you think a hotel should compensate It’s guests who have fully paid in advance or offered to move them to another quieter part of the building? I will never stay here again, nor do I recommend it for anyone. Can I attach photos to show the lack of hygiene?
Recently renovated room, however no double paned windows to continuous highway noise from US I-75 = not relaxing. Not to mention the front desk staffer who booked me in a room next to another room that was currently undergoing renovations! This meant loud drilling noise from 9 to 5. When I asked to move the next day, I to interact with a very disrespectful and unpleasant front desk worker who would not change my room or accommodate me. Don’t you think a hotel should compensate It’s guests who have fully paid in advance or offered to move them to another quieter part of the building? I will never stay here again, nor do I recommend it for anyone. Can I attach photos to show the lack of hygiene?
6
John
28. dec. 2024
·
Overnattede 1 nat
The mattress had a huge body imprsion in it. Very incomfortabl.
The mattress had a huge body imprsion in it. Very incomfortabl.
6
Luz
30. dec. 2022
·
Overnattede 1 nat
I used the Expedia app to find a room for four people as I was traveling with my two teen daughters and my mom. I just needed a room for one night. I thought that if Expedia gave me a room for four as an option, the two double beds meant two queen beds. As English is my second language, I understood it wrong. However, I don't know why, when I checked in, the person at the front desk never mentioned that a double bed was a twin bed and we couldn't fit. The hotel didn't have other rooms to change, so they brought an extra bed. the hotel doesn't offer any rooms with queen beds. I had to sleep very uncomfortably with my teenage daughter. I have always found excellent hotels in Texas with queen beds when traveling with two adults and two kids. The hotel is located close to a highway so it is very noisy.
I used the Expedia app to find a room for four people as I was traveling with my two teen daughters and my mom. I just needed a room for one night. I thought that if Expedia gave me a room for four as an option, the two double beds meant two queen beds. As English is my second language, I understood it wrong. However, I don't know why, when I checked in, the person at the front desk never mentioned that a double bed was a twin bed and we couldn't fit. The hotel didn't have other rooms to change, so they brought an extra bed. the hotel doesn't offer any rooms with queen beds. I had to sleep very uncomfortably with my teenage daughter. I have always found excellent hotels in Texas with queen beds when traveling with two adults and two kids. The hotel is located close to a highway so it is very noisy.
4
Michael
14. aug. 2024
·
Overnattede 1 nat
The pool area was very nice and well designed. Our Television didn't work. Never got to watch TV. When I I'm informed the Front desk they never addressed my issue.
The pool area was very nice and well designed. Our Television didn't work. Never got to watch TV. When I I'm informed the Front desk they never addressed my issue.
6
Shelly
13. apr. 2024
·
Overnattede 1 nat
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
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Service
Servicen er blandet: adskillige gæster roser venligt og imødekommende personale, men mange rapporterer om underbemanding, uhøflige eller unødvendige receptionistinteraktioner, langsom problemløsning og dårlig kommunikation om renoveringsforstyrrelser og gebyrer.
Relaterede gæsteanmeldelser
4
Jessica
17. apr. 2023
·
Overnattede 4 nætter
I am not one to post reviews, but this is necessary. I wish there were enough characteristics to explain everything. Short version: I pre-paid w/ my debit card to Expedia over a month before my stay. Expedia sent an email to check in on the Hilton app for contactless check-in. I did. Hilton charged my credit card the full amount of the stay. I was told it was my fault because I checked in with the app. I was told the charge would be taken off right away. I thanked them even though I was not happy. It wasn't. Then 3 days into my trip more random charges. I knew I would be paying $38 a day for valet. The charges were not that amount. I go to the front desk again and I am told they charge "random amounts to be sure your card is still active" I asked again about my other huge charge for the stay. I am told she doesn't know. To call Expedia. I explain I just want to know if they got the money from Expedia and she can't even tell me that. She says there are no charges from Hilton. I explain Hilton charged my card and she literally keeps telling me to call Expedia. Also, homeless all around the hotel and in the lobby. The rooms are dirty. I stayed numerous times pre-covid and it was great. Now it's terrible! The only competent/awesome employees were the valets. All 3 of the front desk I came into contact with need training. My card still has the wrong charges 5 days later. I manage luxury properties for a living and their communication skills make this location feel 2 stars.
I am not one to post reviews, but this is necessary. I wish there were enough characteristics to explain everything. Short version: I pre-paid w/ my debit card to Expedia over a month before my stay. Expedia sent an email to check in on the Hilton app for contactless check-in. I did. Hilton charged my credit card the full amount of the stay. I was told it was my fault because I checked in with the app. I was told the charge would be taken off right away. I thanked them even though I was not happy. It wasn't. Then 3 days into my trip more random charges. I knew I would be paying $38 a day for valet. The charges were not that amount. I go to the front desk again and I am told they charge "random amounts to be sure your card is still active" I asked again about my other huge charge for the stay. I am told she doesn't know. To call Expedia. I explain I just want to know if they got the money from Expedia and she can't even tell me that. She says there are no charges from Hilton. I explain Hilton charged my card and she literally keeps telling me to call Expedia. Also, homeless all around the hotel and in the lobby. The rooms are dirty. I stayed numerous times pre-covid and it was great. Now it's terrible! The only competent/awesome employees were the valets. All 3 of the front desk I came into contact with need training. My card still has the wrong charges 5 days later. I manage luxury properties for a living and their communication skills make this location feel 2 stars.
2
Monica
30. nov. 2024
·
Overnattede 1 nat
The staff was extremely rude at check in. The hotel is under construction and it was not posted on the website before booking, they said it was posted which is not. The room had no furniture but the bed and a chair and 2 pillows for 4 people! I called 4 times to get 2 extra pillows it took them 2 hours to bring to my room after 4 calls in which they ended the call before I got my request in. Definitely a terrible experience. Would not recommend this hotel to anyone ever.
The staff was extremely rude at check in. The hotel is under construction and it was not posted on the website before booking, they said it was posted which is not. The room had no furniture but the bed and a chair and 2 pillows for 4 people! I called 4 times to get 2 extra pillows it took them 2 hours to bring to my room after 4 calls in which they ended the call before I got my request in. Definitely a terrible experience. Would not recommend this hotel to anyone ever.
10
Jennifer
16. jun. 2023
·
Overnattede 1 nat
Everyone was super friendly and welcoming
Everyone was super friendly and welcoming
4
Joseph
16. mar. 2025
·
Overnattede 1 nat
Two issues there was a significant renovation going on which impacted our stay with noise etc. This should have been disclosed. Second the people working the front desk was rude not knowledgeable and very unfriendly.
Two issues there was a significant renovation going on which impacted our stay with noise etc. This should have been disclosed. Second the people working the front desk was rude not knowledgeable and very unfriendly.
8
Lana
15. jun. 2024
·
Overnattede 1 nat
I had a terrible check in process with a rude employee at the front desk. I will be contacting the hotel manager regarding the employee. Everything and everyone else was great.
I had a terrible check in process with a rude employee at the front desk. I will be contacting the hotel manager regarding the employee. Everything and everyone else was great.
10
Torrick
21. jan. 2025
·
Overnattede 1 nat
The front desk customer service was immaculate.
The front desk customer service was immaculate.
6
Sara
15. jan. 2025
·
Overnattede 2 nætter
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
I wish I had a better review to write for our stay. This property is going through a “refresh” and while I understand they still have a business to run, I wish they would have told us this before our stay. We got there and there wasn’t water running for 4 hours - couldn’t even flush a toilet. There was construction noises most of the day and the elevators were soooo slow because of the workers going up and down. The water in our room was basically grey water. It was cloudy to the point it looked white and it never settled. We had to brush our teeth and wash our face with water bottles. One night we asked for more water bottles and the staff told us there was no more available at the front desk and that housekeeping was gone for the day and locked everything else up. He had to go to the kitchen and get us a bucket of water. Finally, the staff was incredibly rude and unhelpful. They made it feel like we were out of line to ask for accommodations and someone to speak with. I also heard the male front desk staff making grunting (almost gorilla) like sounds as people walked by on more than one occasion. Such a bummer because the hotel is convenient with great amenities near by but I’m not sure I will ever be staying here again.
6
Lori
24. jun. 2025
·
Overnattede 1 nat
I REALLY wish I had a better experience. This was my chance, as a mom if 3, to get away for one night. The hotel itself is lovely. However, it was VERY understaffed. At check-in, no one behind the desk. Eventually, the valet found someone to check me in. Not the best first impression. At the poil, no one at the towel Check-out station or the bar. The last impression was me heading down 7 flights of stairs because the intercom said the building was on fire.
I REALLY wish I had a better experience. This was my chance, as a mom if 3, to get away for one night. The hotel itself is lovely. However, it was VERY understaffed. At check-in, no one behind the desk. Eventually, the valet found someone to check me in. Not the best first impression. At the poil, no one at the towel Check-out station or the bar. The last impression was me heading down 7 flights of stairs because the intercom said the building was on fire.
10
Susan
30. jul. 2025
·
Overnattede 1 nat
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
10
Teresa
8. jun. 2025
·
Overnattede 2 nætter
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
This was a trip to visit family in the area. We have been staying at this hotel for years and have always been very happy The rooms and hotel have all been remodeled since our last visit and we were very happy with how beautiful it looked. The staff there is very friendly and welcoming also.
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Lokation
Meget bekvemt for SMU og Mockingbird Station/DART, med butikker og restauranter i nærheden. Flere nævner en befærdet vej og udsigt til motorvejen, som påvirker tilgængeligheden og medfører trafikstøj til nogle værelser.
Relaterede gæsteanmeldelser
10
Michael
7. jul. 2025
·
Overnattede 3 nætter
Great hotel - perfect for SMU
Great hotel - perfect for SMU
10
Dr Dan
15. jun. 2025
·
Overnattede 3 nætter
We had not stayed at the Highland for a number of years - the renovation is spot on! Staff outstanding - walking distant to SMU!
We had not stayed at the Highland for a number of years - the renovation is spot on! Staff outstanding - walking distant to SMU!
8
Mary
3. mar. 2023
·
Overnattede 2 nætter
Pricey stay with convenience. Lovely property that is walkable to shops and SMU. Some staff are less than friendly and interstate noise goes all night.
Pricey stay with convenience. Lovely property that is walkable to shops and SMU. Some staff are less than friendly and interstate noise goes all night.
10
Arturo
28. okt. 2024
·
Overnattede 1 nat
Great stay, great staff, great room, great location. Only thing was that you have to pay for parking and I only knew about this because others left a review like I am doing now. There is a mini mall adjacent to this hotel and some of those parking spots are labeled for those business so park there at your own risk. However, someone might've told me that the business don't care or that vehicles never get towed for parking there. So we did and had not problems for those 2 nights. Just getting lucky to find one at night was the problem. Good luck!
Great stay, great staff, great room, great location. Only thing was that you have to pay for parking and I only knew about this because others left a review like I am doing now. There is a mini mall adjacent to this hotel and some of those parking spots are labeled for those business so park there at your own risk. However, someone might've told me that the business don't care or that vehicles never get towed for parking there. So we did and had not problems for those 2 nights. Just getting lucky to find one at night was the problem. Good luck!
10
Leonard
28. aug. 2024
·
Overnattede 1 nat
Took son to move back into SMU and had great stay with welcoming staff and facilities
Took son to move back into SMU and had great stay with welcoming staff and facilities
10
Richard
29. mar. 2024
·
Overnattede 5 nætter
Close proximity to DART station
Close proximity to DART station
10
Linda
19. sep. 2024
·
Overnattede 2 nætter
Busy roadway, difficult to walk
Busy roadway, difficult to walk
10
Danielle
18. jul. 2023
·
Overnattede 2 nætter
I like the location as you can easily walk across the street to go to Mockingbird Station or get in your car and jump on 75 to go places!
I like the location as you can easily walk across the street to go to Mockingbird Station or get in your car and jump on 75 to go places!
6
Shelly
13. apr. 2024
·
Overnattede 1 nat
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
10
Susan
30. jul. 2025
·
Overnattede 1 nat
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
Convenient location for business travel Very spacious. Has snacks and beverages in room Staff is very friendly
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Spisning
Knife og baren roses, når de er åbne, men under renoveringer oplevede gæsterne lukkede udsteder, begrænsede åbningstider, morgenmad kun via roomservice, ventetid og høje priser.
Relaterede gæsteanmeldelser
10
Pam
17. jan. 2024
·
Overnattede 3 nætter
The Highland had what we expected, beautiful clean rooms, an amazing restaurant (Knife), wonderful amenities, and best of all world class service from the front door to every member of their team we encountered.
The Highland had what we expected, beautiful clean rooms, an amazing restaurant (Knife), wonderful amenities, and best of all world class service from the front door to every member of their team we encountered.
6
Morgan
26. jan. 2025
·
Overnattede 3 nætter
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
Had no idea the hotel was under construction, we would not have booked our stay if we knew that. All dining areas were closed so they only offered room service if you wanted to dine at the hotel. The lobby had walls boarded up with construction happening on the other side. You could hear hammering during the day in our room. One of the two elevators was completely covered in cardboard and what appeared to be duct tape, we were terrified to step onto it as well as other guests we witnessed not wanting to get on that elevator. We spoke with other guests and they agreed they wouldnt have booked if they knew the hotel was in these conditions. Construction makes sense.. the hotel seems pretty run down and in need of updating. The furniture to the walls were pretty banged up, bathroom surfaces stained yellow. My other complaint is that Valet is the only option for parking. I may have misread but I thought valet was AN option but it’s the ONLY option, costing an extra $44 a night, that’s steep for the quality of stay we had. Speaking of valet, the drivers were nice. They were the only employees who spoke to us during the stay, every time we walked by the front desk not ever a hi, good morning, good evening. The only saving grace was the location.
10
Brandice
11. jun. 2024
·
Overnattede 1 nat
We were in town for an SMU event and it couldn't have been better. Fantastic location and the hotel was great. We loved the bar area to gather at night after a long day. Will definitely stay again!
We were in town for an SMU event and it couldn't have been better. Fantastic location and the hotel was great. We loved the bar area to gather at night after a long day. Will definitely stay again!
8
Kate
11. okt. 2024
·
Overnattede 1 nat
Great property but the room service and poolside dining have such odd hours. I expected a full service Hilton hotel and felt the food options were a 1out of 5.
Great property but the room service and poolside dining have such odd hours. I expected a full service Hilton hotel and felt the food options were a 1out of 5.
10
mindy
22. aug. 2024
·
Overnattede 1 nat
Great location for an event at the Angelika theater. Enjoyed our stay very much. Great restaurant in the hotel as well.
Great location for an event at the Angelika theater. Enjoyed our stay very much. Great restaurant in the hotel as well.
10
Roger
1. dec. 2023
·
Overnattede 2 nætter
Great location. The restaurant is pricey but nice. The restaurant tried to put me off in corners or bar as I was only one person. I walked out and went up SMU boulevard and had a great time. Stuffy manager of hotel restaurant. Otherwise, a nice facility.
Great location. The restaurant is pricey but nice. The restaurant tried to put me off in corners or bar as I was only one person. I walked out and went up SMU boulevard and had a great time. Stuffy manager of hotel restaurant. Otherwise, a nice facility.
6
umberto
1. feb. 2025
·
Overnattede 4 nætter
Under renovations so bar was closed. Restaurant was closed. Morning snacks were not enough. Wish they would have told me. Made my trip very difficult.
Under renovations so bar was closed. Restaurant was closed. Morning snacks were not enough. Wish they would have told me. Made my trip very difficult.
10
nancy
26. apr. 2024
·
Overnattede 1 nat
Loved the dining
Loved the dining
8
Don
4. feb. 2024
·
Overnattede 1 nat
Would not recommend the restaurant.
Would not recommend the restaurant.
2
Greg
6. sep. 2025
·
Overnattede 1 nat
We were meeting family and decided to meet for drinks. The bar that was supposed to be open did not open for several hour late. Now we just tried to have breakfast but was told at least a twenty minute wait just to be seated. Not ever coming back.
We were meeting family and decided to meet for drinks. The bar that was supposed to be open did not open for several hour late. Now we just tried to have breakfast but was told at least a twenty minute wait just to be seated. Not ever coming back.
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4
Alan
12. jul. 2026
·
Overnattede 1 nat
The room was clean but the service was awful. They no longer offer room service but we were told we could call in an order for pickup. Then when we tried the lady told us we would have to come down to order and wait for it. We went to the restaurant and had to wait for a table to be cleaned then after 15 minutes no one waited on us so we left.
The room was clean but the service was awful. They no longer offer room service but we were told we could call in an order for pickup. Then when we tried the lady told us we would have to come down to order and wait for it. We went to the restaurant and had to wait for a table to be cleaned then after 15 minutes no one waited on us so we left.
10
Heinrich
12. jul. 2026
·
Overnattede 1 nat
Service
Service
4
Jennifer
5. jul. 2026
·
Overnattede 2 nætter
We had a terrible stay (after other fine stays) at this hotel recently. First, we weren’t able to check in until 5 pm. They “forgot” to text us that our room was ready after sitting in the bar for two hours. We only checked in because we went back to the front desk to inquire. Then, upon check in, our room smelled so strong of smoke that our eyes burned. We let the front desk know and the solution initially offered was to send a housekeeper to spray a strong smelling spray all over our room while we were in it. We again invited the staff back to our room to smell it (there was no change) and they declined. Rather, they said we could move rooms the next day. So we suffered through the first night and then moved. They did offer to discount our first night room but what we asked for was cancellation. We would have rather changed hotels to a less convenient location than be forced to stay in that clearly partied-in room (which is why we suspect it wasn’t ready for check in until so late, which means they knew they had an issue on their hands and were just hoping we wouldn’t say anything). The service was just beyond subpar - from check in to check out. We expect better for this price point of hotel. Our daughter attends college nearby and we will find other accommodations going forward. It is a shame there weren’t more hospitable staff to deal with unexpected issues. Excellent service could have kept us as customers even in the face of the problem.
We had a terrible stay (after other fine stays) at this hotel recently. First, we weren’t able to check in until 5 pm. They “forgot” to text us that our room was ready after sitting in the bar for two hours. We only checked in because we went back to the front desk to inquire. Then, upon check in, our room smelled so strong of smoke that our eyes burned. We let the front desk know and the solution initially offered was to send a housekeeper to spray a strong smelling spray all over our room while we were in it. We again invited the staff back to our room to smell it (there was no change) and they declined. Rather, they said we could move rooms the next day. So we suffered through the first night and then moved. They did offer to discount our first night room but what we asked for was cancellation. We would have rather changed hotels to a less convenient location than be forced to stay in that clearly partied-in room (which is why we suspect it wasn’t ready for check in until so late, which means they knew they had an issue on their hands and were just hoping we wouldn’t say anything). The service was just beyond subpar - from check in to check out. We expect better for this price point of hotel. Our daughter attends college nearby and we will find other accommodations going forward. It is a shame there weren’t more hospitable staff to deal with unexpected issues. Excellent service could have kept us as customers even in the face of the problem.
10
Marco
4. jul. 2026
·
Overnattede 1 nat
Beautiful Hotel. Excellent service. Great amenities
Beautiful Hotel. Excellent service. Great amenities
10
Tariq
4. jul. 2026
·
Overnattede 3 nætter
it was great
it was great
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Priser for kommende datoer
oktober 2026
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november 2026
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Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-10-30: 337.7697152435303USD
- 2026-10-31: 169.60945173721313USD
- 2026-11-01: 177.6382949508667USD
- 2026-11-02: 198.94791731643676USD
- 2026-11-03: 423.52183411865235USD
- 2026-11-04: 315.8970247543335USD
- 2026-11-05: 316.6105622344971USD
- 2026-11-06: 489.41815USD
- 2026-11-07: 305.74635USD
- 2026-11-08: 150.52899742889403USD
- 2026-11-09: 166.1069591796875USD
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- 2026-11-11: 174.7122USD
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- 2026-11-13: 319.87901983032225USD
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- 2026-11-15: 196.82941814651488USD
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- 2026-11-18: 178.07205USD
- 2026-11-19: 183.6599401779175USD
- 2026-11-20: 197.1112USD
- 2026-11-21: 182.98311004333496USD
- 2026-11-22: 111.40029144325257USD
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- 2026-11-26: 190.4619924583435USD
- 2026-11-27: 187.03165USD
- 2026-11-28: 176.9521USD
- 2026-11-29: 141.13204512825013USD
- 2026-11-30: 150.5551779006958USD
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- 2026-12-02: 184.79175USD
- 2026-12-03: 177.6382949508667USD
- 2026-12-04: 220.63015USD
- 2026-12-05: 215.40588128356933USD
- 2026-12-06: 185.1075562133789USD
- 2026-12-07: 197.08457521209718USD
- 2026-12-08: 226.81501303787232USD
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- 2026-12-25: 173.40731196746827USD
- 2026-12-26: 168.03033522491455USD
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Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 21 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort og debetkort. Kontanter accepteres ikke
- Lydisolerede gæsteværelser kan ikke garanteres
- Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til CleanStay (Hilton)
- Dette overnatningssteds restaurant serverer frokost mandag til fredag fra kl. 11.00 til kl. 14.30.
- Poolen er tilgængelig fra kl. 06.00 til kl. 22.00.
- Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette hotel inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Op til 2 børn i alderen 17 år og derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Det er ikke nødvendigt at have en bil for at komme til og fra dette overnatningssted.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
Begrænset parkeringshøjde.
- Gebyr for morgenmad tilberedt efter bestilling: 12.00 USD pr. person (cirkapriser)
- Gebyr for trådløst internet på værelset: 4.95 USD pr. dag (priserne kan variere)
- Gebyr for trådløst internet på fællesområder: 4.95 USD pr. dag (priserne kan variere)
- Gebyr for parkeringsservice: USD 55 pr. dag (intet gebyr for indkørsel/udkørsel)
- Tillægsgebyr for kæledyr: USD 75 pr. enhed pr. ophold
- Der opkræves ikke gebyrer for servicedyr
- Gebyr for tidlig indtjekning: 50 USD (afhænger af tilgængelighed)
- Gebyr for sen indtjekning efter kl. 23.30
- Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
- Gebyr for baby-/barneseng: 25 USD pr. ophold
- Gebyr for ekstra seng: 75 USD pr. ophold
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Sauna
Elevator
Forretningscenter
Flersproget personale
Sikkerhedsboks
Mødelokaler
Serviceydelser
Forretningscenter
Elevator
Flersproget personale
Sikkerhedsboks
Mødelokaler
Vaskeservice
Dansesal
Opbevaring af bagage
Ekspres check-in/check-out
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Banquet Hall
Conference Space
Fireplace in Lobby
Wedding Services
Well-Lit Path to Entrance
Aktiviteter
Golfbane (i nærheden)
Fitness Center (24-hour)
Full-Service Spa
Hiking/Biking (nearby)
Pool Cabanas (surcharge)
Pool Sun Loungers
Spa Treatment Room (s)
Generelt
Sauna
Håndklæder
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Coffee/Tea in Common Areas
Food and Water Bowls
Smoke-Free Property
Stair-Free Path to Entrance
Valet For Wheelchair-Equipped Vehicle
Wheelchair Accessible (Limited)
Wheelchair Accessible Path of Travel
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Parkering
Parking (Covered)
Parking (Secured)
Parking (Valet) (surcharge)
Internet
WiFi (surcharge)