Quality Inn & Suites Erie near Casino

Terrible staff and service.

The rooms were filthy. My feet were black within a few minutes of walking around to pack my things. The slide lock on the door was held on with one screw. There were crushed beer cans under the mattress. The toilet seat was held on with one bolt, so it slid off if you sat on it. The tub drain was so clogged with hair that the water pooled to my ankles The glass and windows were covered in some sort of funk The ceiling has several water spots. And the lock between the adjoining room next to us was broken. Also, the concrete stairs outside are in disrepair and crumbling with the metal edging sticking out. But hey, at least I was motivated to get out of bed and get out in the morning.

Horrible place … got there to find out our room was already booked with someone else. Kept arguing that no one was in there but wouldn’t go check to see. Do yourself a favor stay somewhere else!

Your typical fly by night type of motel. Shady looking individuals walking around and hanging around property. Not worth the price. Property not well kept but decent. Almost tripped on uneven concrete a few times walking from my 2nd floor room to the the lobby. Room door was extremely hard to operate considering that it’s keyed entrance Seemed as if it was previously broken and manger was to cheap to actually replace the door Clean Sheets and hard towels Running toilet and a dirty tub with extra old out dated finishers let’s not forget to mention the cloth magnet shower curtain Definitely deserves a percentage of my money back Thank goodness for the restaurant bar and the great staff inside property otherwise I would’ve rated 1 star across the board. The young man that bartended is the sweetest

I read reviews the day before checking in and was extremely worried that I wasted money on booking 2 nights. When we arrived, we did ask to check the room before actually checking in, the Staff member did allow us to do so. The room that we got smelled very clean when entering it. The flooring has been swapped out to vinyl plank, no longer the carpet that previous reviews had concerns about. The box springs and mattresses were gross, many stains. There was a cookie smashed between the mattress and bed spring of one of the beds, there were no bugs at the cookie, which we took as a good sign. We did check very thouroughly for bed bugs and other insects both beds and all areas of the room, nothing to be found. This hotel is in a great location, and if the facility ws updated and fixed, would be able to demand triple the current nightly rate for sure. Location is great. Room was clean expcept for a cookie. The paint needs redone throughout the room. Bath tube could look better if recaulked at seems. The swimming pool was amazing, lots of seating available, water was crystal! The bar was nice, unfortunately didn't try the food, but reviews on the food are positive. Break fast was ok, waffles, toast, cereal, yogurt, fruit and Juice selections. At $120 a night it seems too expensive, but if updated well, $300+ a night for the location would be great. Staff were all very nice. In a pinch, with my own bedding again, I would stay again maybe??