Name: Comfort Inn Cranberry Twp
Address: 924 Sheraton Drive, Mars, Pennsylvania, United States of America, Mars, Pennsylvania, US
Price range: $74–$158 per night
Rating: 7.98

What guests think

At Comfort Inn Cranberry Twp, guests frequently praise friendly staff, good value, and a convenient location near highways and dining, while recurring criticisms focus on inconsistent cleanliness, dated rooms and maintenance, elevator and door issues, and mixed breakfast quality.

Many found beds comfortable and nights quiet, though some reported noise from the highway or thin walls. Overall, it suits short, no‑frills stays when you can accept uneven maintenance and breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevators are a recurring problem, with one often out of service and slow operation reported; some guests also noted broken or unsecured exterior doors and general wear. Parking can be tight when work crews are present.

Related guest reviews

2

Gene

Nov 24, 2023

·

Stayed 2 nights

One of the worse experiences I’ve ever had. First of all when we first checked in we noticed one of the elevator was posted out of service then the entire facility smells like curry cooking. Then when we came back down stairs to get some water and try to use the other elevator that one was also not working and we had to advised the front desk. So both elevators were down. We further noticed the room door handle was broken at #210. Also the south main entrance door is never secure. Anyone could have enter the facility. Further more after 2 nights of stay we contacted the front desk for late check out which they initially approved for noon instead of 11am, which they then call the room 15 mins later and told us it was denied. The entire experience was unprofessional and unpleasant. The place should be shut down for unsafe elevators and main door not being secure for safety for your guests. Simply horrible!

6

Leanne

Aug 4, 2023

·

Stayed 3 nights

This property is used by fleet workers so parking is hard to find due to worker vehicles.

8

pratheeban

Jun 25, 2023

·

Stayed 1 night

Good hotel maybe a little outdated. Only one elevator seems to be working. Rest were good

8

Kathleen

Jun 3, 2024

·

Stayed 1 night

Inexpensive, but you get what you pay for. Free breakfast was subpar. Only one elevator was working and it stopped on every floor even when no one had called for it. Nice bathroom towels - microwave and frig. Quiet.

6

Michael

Oct 27, 2023

·

Stayed 1 night

Not a bad facility generally, though one of the elevators was not working and the other elevator was very slow. The big issue was the key cards. They key cards did not work at check in. They did not work when returning from a show we went and saw that evening, and they did not work when we returned to our room after breakfast. Each time we had to return to the front desk to get new key cards. Once I can understand as a hiccup, but every time we went to use them is a problem. A problem that ensures that we will not return.

8

Marty

Mar 3, 2025

·

Stayed 2 nights

We have stayed here before and loved it. This time not so much. It was still a good stay with a few issues this time. Side door was broken(wouldn’t work with key) , cover on bed was ripped, we called down , house keeping did change it with another torn up cover n room was very cold even turning the thermostat up did not warm it up( air coming in around window). Staff are very friendly tho.

8

Anne

May 10, 2024

·

Stayed 2 nights

My family and I stayed for two nights. Room was clean and staff was very helpful. The closet door was broken and one of the elevators was down for repair. Could use some updating, but the price was right and it was close to everything! I would stay again.

2

MICHELE

Aug 28, 2024

·

Stayed 1 night

It is in desparate need of remodel. Huge water leak from the roof in the lobby as we arrived. Gentleman at the desk was very nice. Stains on the carpet, shower door dirty, bed was comfortable and its quiet. Room had been broken into at one point, the door hinge was broken, the bathroom doorknob falling off. And the doir keys only worked once. Then needed a new key. Room refrigerator was broken and leaky and smelled. Very convenient location for us, but will try one of the several other hotels next time.

4

Sudarshan

Mar 4, 2025

·

Stayed 1 night

This was our thrid visit. We were staying in a room that would not have a secured locked door. We came to know about it only while checking out when I tried closing the door, I could never get it closed. Infact, all the while I was able to open the door of room 417 without the key card. Informed property manager, hoping this is fixed for next guest.

4

Kimberly

Sep 30, 2023

·

Stayed 1 night

The room had an unpleasant odor. The property was full, there were a lot of construction vehicles in the parking lot, and there was only one available space to park, partially in the grass. The side door was propped open, not secure. If it wasn't so late, I would have checked out and gone somewhere else.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: while some guests reported clean rooms, many others cited dirty bathrooms, unpleasant odors, stained linens and carpets, mold/mildew, and missed housekeeping. A few reports mentioned pests or suspected bedbugs.

Related guest reviews

2

Saleh

Feb 18, 2025

·

Stayed 1 night

Room have a lot of bedbug

2

Rajiv

Jun 5, 2023

·

Stayed 1 night

We had to switch the rooms as the room we checked in was dirty and disgusting. The sheets were not changed and the toilet was filled with poop. Horrible housekeeping.

6

Nick

Mar 13, 2025

·

Stayed 1 night

Amazing location, great price. But the room wasn’t very clean, food spill in the fridge, shower soaps were empty, the cot we had was full of garbage.

4

Suzette

Aug 18, 2025

·

Stayed 1 night

There were stains on the mattress cover, the toiled leaked, there was drywall debris in the bathroom, the bathroom mirror was not cleaned and the room smelled funny. They moved us to a new room and that room the mattress cover had stains, drywall dust in the bathroom and the crevice in the chair had crumbs.

6

Chris

Oct 13, 2025

·

Stayed 3 nights

The internet would not stay on. The room smelled like smoke. the vent in the bathroom, vents from another area, in the hotel, that allows smoke smell to come through. The bathroom smelled like urine. The area around the entire toilet was dirty. It is obvious, that urine has penetrated the caulking and floor area to make it reek. The shower had black mold around the drain and soup dish area. The shower door did not glide will. The sink has a clog, so the water drained very slowly. The carpet seemed dirty

4

Scott

Jul 11, 2025

·

Stayed 1 night

Our first room smelled like wet carpet and cigars. The staff was accommodating and moved us to another room which was better but still had a dirty smell to it. There was a drop of blood on the door in the bathroom. The curtains were dirty. The pillows were like miniature toddler pillows and just overall smelled dirty and was not clean at all

2

Jonna

Oct 29, 2023

·

Stayed 2 nights

combat bed bug trap under curtain, only in the Hotel long enough to use the bathroom. Bed bugs infested. Went to Hotel desk to get our money back and tell them why only thing she could offer was for us not to write a review.

4

Melissa

Jan 8, 2025

·

Stayed 3 nights

Rooms aren't very clean. Beds are small. Couldn't turn the heat off. Bathrooms weren't very clean. Hallways smelt like marihuana and cigarettes. Even on smoke free floors.

2

Angela

Nov 8, 2025

·

Stayed 4 nights

Room floor was dirty. Every night our key cards had to get reprogrammed, we of course found out after going up to the room and would have to come back down. Breakfast choices were less than impressive for sure. Hair dryer in room was broken. Bathroom exhaust fan did not work.

2

Cody

Aug 15, 2025

·

Stayed 2 nights

STEER CLEAR: This place is VERY dirty! We got off on the 2nd floor and could smell the mold and mildew immediately. In our room there was mold on the rim of the toilet, hair in the shower and inside the “clean”towels, the refrigerator hasn’t been cleaned in weeks, there was a dirty yellow washcloth just sitting on top of the blow dryer… not gonna use it, the TV remote was slimy gross, pizza sauce splotches on the walls. Literally disgusting. The rooms are old and need to be refurbished. That wouldn’t bother me if it was at least clean. I would give it an extra star for comfortable beds and linens but this place is already highly overrated online. Reading through the reviews more carefully, I’m convinced the owners publish multiple fake reviews to keep their rating high. Very disappointed and glad I only booked a 2-night stay here or I would’ve been talking to the front desk for a refund. I’ve had cleaner rooms at Motel 6 and Red Roof Inn.

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Rooms

Rooms feel dated and vary in condition; several guests found beds smaller than advertised, furnishings worn, and issues with HVAC or appliances, though many still found the beds comfortable. Highway noise or thin walls affected some stays, and pillows were often described as small.

Related guest reviews

8

Constance

Jan 13, 2025

·

Stayed 1 night

Didn’t like the little square pillows. Get some real ones room curtain didn’t close so light can thru all night

6

Jeff

Aug 25, 2025

·

Stayed 3 nights

Average hotel stay. The only issues were noise really. The room was close to the thruway and the air conditioner and refrigerator were noisy. See if you can get a room that does not face the thruway.

10

Carol

Mar 16, 2025

·

Stayed 1 night

The bed was very comfortable.

4

Noor

Oct 26, 2025

·

Stayed 1 night

Not as advertised. They say 2 queen bed rooms, but they are actually 2 full size beds. We had 4 people and one person ended up having to buy a mattress and sleep on the floor. Room regardless was very small and hard to navigate in. The blankets are old and piling bad with loose threads all over. We had to double check with the front to make sure they were supposed to look as is because they looked so dirty. Ended up having to bring in our own blankets as well. Breakfast average, not many options.

6

Sandy

Jan 13, 2025

·

Stayed 1 night

The room was clean but it definitely needs renovation. The bathroom doors especially. The clothes hooks in the bathroom would fall off if you hang something heavy. The breakfast was okay, nothing special. Waffle maker to make waffles [original and Blueberry flavor], scrambled eggs, muffins, packaged oats, Hot dogs, yogurt, coffee and tea. They had unplugged the floor lamps and the clock and we have to plug it in and it was my job to set the time to wake up in the next day. The room rent was not cheap, that's why I have to mention this.

6

Shawn

Jul 28, 2023

·

Stayed 1 night

Everything but the room was stellar. The room smelt like an old musty / smoky bar room.

6

Carl

Nov 18, 2024

·

Stayed 1 night

The bedding was deplorable. The sheets are so old they make it feel creepy. The mattress was broken down. Find another place to stay

8

Brian

Oct 7, 2023

·

Stayed 1 night

Room was clean, breakfast was very good. Only issue was that the room was advertised as having queen beds, when in fact they were full size.

6

Christy

Jun 28, 2024

·

Stayed 1 night

The property was in need of a major update, inside and out. I could have stayed at Motel 6 and saved some money for the same conditions!

8

bhuvanesh

Mar 20, 2025

·

Stayed 1 night

The rooms are not sound proofed. We can hear the next room people very clear like wise, same for them.

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Service

Many guests highlight friendly, accommodating staff and efficient check-in. However, there are recurring complaints about responsiveness and professionalism, including unfulfilled requests, poor follow-up, or difficulty resolving problems.

Related guest reviews

6

Nancy

Apr 8, 2024

·

Stayed 1 night

Room was clean, no complaints there. I thought check out was 12:00 - my mistake. From 11 a.m. until noon I was harrassed with 4 phone calls and 3 knocks at the door, even though I explained to the first person that I would be out by 12. Front desk felt badly afterward and helped me to load my car.

10

Roger

Nov 8, 2025

·

Stayed 1 night

clean room, quiet, nice breakfast, nice staff

10

Mark

Mar 8, 2024

·

Stayed 1 night

The staff here was very helpful and attentive. Specifically, I left my expensive AirPods in one of the rooms. They kept in touch with me until I could return, and we found them under a chair in the room. I appreciated that they did what they could to save me a couple hundred dollars.

4

John

Aug 8, 2025

·

Stayed 1 night

Truly a disappointment. I have extremely measured expectations when staying at 2 star properties, but I do expect them to be clean and at least moderately competent at hosting guests. I don't like to blame staff because it's typically a management issue, but most of the staff I was forced into interactions with were visibly angry to have to do the barest of minimums. Arguing with one another while at the check-in, being a bit short with every guest that was waiting (only one of which probably earned it). The room was musty, water stains all over the walls, the AC unit would not turn off or up, and I was genuinely unsure that sleeping in the bed was a sound decision; I opted to sleep on top of the comforter and use the blanket and pillow I brought with me. I chanced a shower in the morning and was met with a trickle of hot water (it was hot though, so that's part of the two stars I left). I'm sure the staff is not well paid and like not treated as well as they should be, but this was really something else. I'd really never come back this location, and that's atypical. At about $100/night on a weeknight, in the middle of nothing, this level of nonsense is just not acceptable.

8

William

Nov 8, 2024

·

Stayed 1 night

Ask twice for an extra blanket and never got it. Difficult to set room temperature. Room key didn’t work and tv didn’t work till they came and fixed it. Everything else was nice.

10

Renee

Apr 3, 2023

·

Stayed 1 night

Front desk attendant was very friendly. Rooms were clean, with the exception of some dirty ceiling tiles in the bathroom. Morning breakfast was great, with lots of menu items. We would stay here again!

2

Bethany

Nov 1, 2024

·

Stayed 1 night

Don’t go!!! They now have these tiny micro pillows (which wasn’t the greatest) but what had me leaving was the cleanliness. There was water/soap grime on the glass in the shower, there were stains on the pillow cases and the floor wasn’t fully vacuumed. I was out of there within 15 minutes. I asked for a refund since I wasn’t staying but since it was nearly midnight when I arrived/left, the manager wasn’t in. The front desk worker left her a note and I contacted hotels.com. Hotels.com reached out and the manager REFUSED a refund. So I had to contact my bank and file a claim. Only then was the refund issued.

10

Wendy

Nov 9, 2025

·

Stayed 1 night

Staff was pleasant and bed was comfy. Breakfast was wonderful. I would make a return visit if in the area.

10

Tony

Apr 13, 2024

·

Stayed 1 night

Staff was pleasant and efficient. Nice place. Could use some updating, but overall good for the price.

10

Mary

Jun 18, 2023

·

Stayed 1 night

From the moment I arrived I was impressed by the service. I was in town to attend night 2 of the Taylor Swift show in Pittsburgh and the staff had clearly been working very hard to flip the rooms on two sold-out nights. I arrived around 2:30 to see if my room might be ready so that I could get dressed for the concert. Even though I was there before check-in officially began, the concierge greeted me with the brightest smile and gave me my room right away. The room was very clean and quiet, even though it was on the side facing the highway. Overall I was very impressed and I would definitely stay here again the next time I need accommodations in Cranberry.

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Location

Regularly praised for easy access to I‑79/PA Turnpike and proximity to restaurants and shopping, with downtown Pittsburgh reachable by car. Many found it quiet and convenient, though a few noted highway noise or an area that felt less safe.

Related guest reviews

8

Mary

Apr 23, 2025

·

Stayed 1 night

Very nice property. Several restaurants are within walking distance.

10

George

Jul 21, 2025

·

Stayed 1 night

A very nice option within easy driving distance of downtown Pittsburgh. Very up-to-date, nice room and bathroom extremely nice after we stayed at a bare bones hotel near Cleveland. The previous night price was good and will definitely return.

8

Jennifer

Jul 5, 2024

·

Stayed 1 night

The room was satisfactory. Nothing stood out as good or bad. The Mexican restaurant next door was excellent and within walking distance.

6

Sharene

Jun 11, 2023

·

Stayed 1 night

The area did not feel safe and the room was not clean. The bathroom had stains on the walls and needs some serious attention. The bed was comfortable after we checked for bed bugs.

10

Steve

Dec 27, 2024

·

Stayed 4 nights

I am repeat customer of this place, primarily for its location, with quick access to them Pa Turnpike, I-79 and a lot of restaurants and shopping. The rooms are big (I try to get two beds in mine, and in great shapeand comfortable, with a nice big TV. There is a hot breakfast available each day, access to a computer/printer, and a small gym.

10

Cindy

Oct 7, 2024

·

Stayed 1 night

We have stayed here multiple times. Safe area, 20 min from downtown Pittsburgh, clean rooms & friendly staff.

10

Martin

Oct 13, 2024

·

Stayed 1 night

Very convenient location for what we needed. Nice, clean, quiet and friendly staff.

10

Chad

Jun 25, 2023

·

Stayed 1 night

Very convenient location, friendly staff. Close to everything great value

10

Janet

Oct 25, 2025

·

Stayed 3 nights

I would stay here again because both the bedroom and the bathroom were clean, the bed was comfortable, there was plenty of light in the room, the breakfast was good, the price was reasonable, and the location was suitable.

8

Ellen

Mar 18, 2025

·

Stayed 4 nights

The staff was friendly and welcoming. Close to many restaurants and stores Very easy access to I-79

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AI-generated summary based on recent guest reviews

Dining

The free breakfast is often appreciated, with waffles and hot items, but many reviews cite limited variety, items running out, or uneven quality. A few mentioned a cold dining area or inattentive replenishment.

Related guest reviews

8

Kathleen

Jun 3, 2024

·

Stayed 1 night

Inexpensive, but you get what you pay for. Free breakfast was subpar. Only one elevator was working and it stopped on every floor even when no one had called for it. Nice bathroom towels - microwave and frig. Quiet.

10

Roger

Nov 8, 2025

·

Stayed 1 night

clean room, quiet, nice breakfast, nice staff

6

Thomas

Oct 23, 2025

·

Stayed 1 night

The facility looked worn, in general. The included breakfast was sub-par because items were running out and the attendant indicated there wouldn't be supplies to replenish for two days. Our ice bucket was not clean.

6

Jacqueline

Jul 6, 2025

·

Stayed 4 nights

I liked the king size bed. Terrible next door neighbors made to much noise and smoked pot. The other neighbors had a dog in which we told management and nothing was done. Breast eggs were awful and the employee that was supposed to take care of breakfast did not check on the food. No verity on eggs and meat.

8

Paul

Oct 3, 2023

·

Stayed 2 nights

Breakfast is poor, no selection and the entire breakfast is unacceptable

8

Shannon

Mar 8, 2025

·

Stayed 1 night

Good value for price not as Clean as I would have liked. Breakfast was excellent with a nice variety of choices.

10

Stephanie

Dec 13, 2024

·

Stayed 2 nights

Very friendly and courteous staff! Great breakfast!

10

Wendy

Nov 9, 2025

·

Stayed 1 night

Staff was pleasant and bed was comfy. Breakfast was wonderful. I would make a return visit if in the area.

8

Nairobics

Jan 25, 2025

·

Stayed 2 nights

my only 2 complaints they dont got no spanish channels no telemundo no univision that sucks specially from a comfort inn they always do first time i seen this…. breakfast area was freezing omg i couldn’t have breakfast i left i was shaking… other than that room was clean front desk lady always great

10

Tamara

Nov 20, 2024

·

Stayed 1 night

Great buffet, and super clean.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$77
February	$74
March	$75
April	$83
May	$86
June	$87
July	$84
August	$76
September	$89
October	$88
November	$84
December	$75

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $91	17 $91	18 $128	19 $121
20 $81	21 $80	22 $76	23 $77	24 $81	25 $150	26
27 $121	28 $125	29 $133	30 $146

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $138
4 $74	5 $83	6 $85	7 $88	8 $91	9 $137	10 $158
11 $93	12 $81	13 $86	14 $87	15 $85	16 $99	17 $116
18 $75	19 $82	20 $91	21 $91	22 $90	23 $114	24 $122
25 $75	26 $80	27 $81	28 $81	29 $81	30 $82	31 $122

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Standard Double Room, 2 Double Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn Cranberry Twp

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