Best Western Pawleys Island

We enjoyed the location and being able to enjoy the pool without being crowded. The lady over the breakfast was the absolute sweetest.

Nice pool and convenient location

Pool was closed all three days we were there.

Was a bit upset, that we had a heat advisory, and got to our room without any air on and musty smell in the air. When asking the staff was there something wrong with the air as to why it was off, she just smiled and asked if we'd cut it on? I told her yes, and she said that it would be fine then. We also had to ask for sheets and a blanket, for the pull out couch, when they knew there were four of us booked, along with extra towels, so we'd have one a piece. I stayed here 10 years ago for a week and never had to ask for a thing. The pool was like bathwater and was well over filled. We heard other guest complaining about the same thing. With it being so hot, we were looking for a cool dip in the pool. The house cleaning staff were very sweet and professional and made our day as we left. My daughter was so impressed with the lady in the breakfast room, that she stopped on our way out to give her a tip. The room was nice and clean, and we just had a few things that would have made it perfect.

Staff was great, very friendly and helpful. Property was generally clean and in good condition. Location was great for our needs. One downside, the pool was closed during our stay. Overall would stay here again.

Good breakfast with nice staff. Very clean. Pool was not working!!!! Great location!

The Hotel was nice. Everything looked fairly new and the gazebo near the pool was a nice area.

Staff was very kind and helpful, hotel is older but clean. We were there on a holiday weekend and I think the staff had a hard time keeping up with keeping breakfast stocked. More grab and go options like individual yogurts and bagels, juice, etc might help instead of the dispenser type choices. Bed was comfortable. Pool is small but well maintained. Location is great, short ride to beach and restaurants.

The room we had was very dark… Lights were no nearly enough… definitely needs an update… Fitness room equipment outdated tv cable not hooked up… Room not clean as evidence of dirt and hair behind bathroom door… (most likely to dark for those who clean)… Never again…

Very dated property, carpet in room was old. Lobby old and dated. Fitness room poor condition. Breakfast area way too small and tables were on top of each other. Limited options for breakfast choices. Pool was not clean, weeds and actually had a pine sapling growing out of the concrete around the pool. We chose this hotel due to a “8.2 rating” which is completely overstated. Do not stay here!!

Bathroom was not clean, hair on floor. Shampoo and conditioner dispensers did not work. I requested housekeeping to come and they never did.

The property in and of itself is fine, but our room was extremely musty. I wanted to change rooms but my husband hates to make waves. The air conditioning was not on when we arrived, so we cut it on to circulate the air and after 3 days of window opening, and door opening, we both came to the conclusion that the air filter for the air conditioner needed to be replaced. Other than that, the breakfast was good, the hotel is quiet and peaceful.

Somewhat dated hotel near beach. Needs attention to shower-mold in corners where not cleaned properly. No hooks in bathroom for wet suits and towels. But bed was clean and staff was friendly.

Upon entering our room we saw a corn chip and crumbs on the nightstand and pillows rumpled as if someone was on the bed snacking. We notified the front desk and we were quickly assigned a different room. The next room had a thick coat of dust over furniture, lamps and countertops. Luckily I had Clorox wipes with me and did my own housekeeping. Additionally, the room was run down, in need of an upgrade especially in the bathroom. Needs more lighting in bedroom. The best part of the stay was a lovely woman working at the breakfast buffet. She was extremely helpful, friendly, and offered to pray with us for a safe journey. She is a blessing!

Very dirty sink was backing up to another room refrigerator was not working cockroaches dead and alive on the floor of the second room as well. I have a refund receipt from the manager that could not accommodate me any further why all the other rooms were booked!!!

All carpeting was dirty and looked terrible. Room did not appear to have been cleaned well.

Nice cold a/c, comfortable bed. The carpets really need shampooing but I did enjoy my stay.

The building has been recently painted, the grounds were clean and managed. Desk staff was friendly and accommodating. Our room was modern and very clean except for the floor which was FILTHY. My husband removed his sneakers once in the room, and when he showered in the morning, it was muddy water in the tub. Gross. So happy I make it a habit to wear slippers in hotel rooms. HVAC system was SO loud that it startled us awake every time the ac kicked on. The 2nd night, we turned the ac up so that it wouldn’t go on as frequently, and of course then we were too warm. There was also some type of motor/engine running outside our window that sounded like a car running- I kept getting up to go to the window to see if I could figure out what it was. Housekeeping emptied our trash, and took our dirty towels (which we left hanging to use again- and they did not replace them), but didn’t make up our bed or anything else. It was an attractive hotel and room, and the staff was pleasant, but the noise was so loud and the carpet so skeevy that we cut our vacation short and checked out a day earlier than planned. They were accommodating and did not charge us for the night we cancelled which we were very appreciative of.

The room smelled terrible from cigarettes and when we asked the front desk the only thing offered was to spray with Lysol which did nothing. The outlet for the coffee maker had to be manipulated with a piece of cardboard, the lighting in the bathroom was terrible, each time we left the key cards stopped working.

Gross. Couldn’t even sleep on the comforter. Shower was dirty. Room was just gross, carpet gross, wore flip flops even in shower. The room was just wet with humidity. Stay somewhere else trust me

Good value for the money and what you would expect from a hotel at this price in the Myrtle Beach area. Rooms and hotel could use some upgrades, painting, carpet, etc. Free Breakfast was good. One of the queen beds needed to be replaced as it squeaked and made noises every time you moved.

Motel clean, staff courteous. Room DID NOT have a comfortable chair to sit in, the two chairs in room were table chairs, not something you would want to sit down in for any length of time

The staff were great. Check-in was easy and quick, but the TV in our first room didn't work, so we were moved to the room next door quickly. The hotel is starting to show its age. Our door would not open from the outside when we were returning from breakfast. I discovered that I had to pull the door handle up to unlock the door. I think that the lock is simply worn out and doesn't work when pushing the handle down. The ceiling paint was peeling in a corner near the outside wall - looked like a leak had happened some time in the past, but the ceiling had not been repaired. The breakfast was better than most other "free breakfast" hotels where we have stayed. The coffee was especially good.

Everything was wonderful except the noise of the exterior door closing was so loud near my room since I was at the end of the building.

No USB ports in the room. Even one. That is not good at all. Everybody needs that.

The a/c worked, but was clicking and popping and kept us up half the night

The staff were very friendly, the room and the facility were very clean. The only thing that I didn’t like was that the bed was very high and being a 4’11 women, it was very difficult to get into bed

The room smelled bad, the carpet was dirty, the bathroom fan sounded like a jet engine. Very Loud, connected to light so you had to turn it on. Recommend night lights in all bathrooms. We will not be staying at another Best Western anytime soon

The TV didnt work in the first room we checked into so we moved to another room which had a moldy smell,

Only complaint was the WiFi. Slow and unable to connect my kindle

The staff was amazing. Amazing customer service. I would give more starts if I could.

Our desk lady Latoya was awesome. She was so helpful with the many inquiries we asked her.

Staff member at check in wasn’t very friendly. Give us a room that hadn’t been cleaned yet. But give other guests rooms that were cleaned whom checked in after us. We had to wait a additional hour.

Staff was friendly and helpful.

We've stayed at this Best Western 4 or 5 times over the past few years. It has a nice "vibe", is very clean and the staff is friendly. In particular we'd like to salute the Breakfast Lady who does such a great job hosting the continental breakfast which is a cut above the rest. We hope to be back next summer.

When I first arrived, their was a holding fee of $250 that i didn't know about in case something was to get broken in the rooms. So not only did i have to have the amount for the one night stay, but also the $250. I tried to pay in cash for the room, but was told by front desk that they dont do alot of cash transactions. So she had no change to break. So i had to leave and go to get exact change to pay for the room! Once in the room, the only complaint i have is the stains that were in the shower from water residue. It wasn't a good look. With this same front desk staff member, she gave my mother a bad attitude because the key to the room wouldnt work and we had to get new keys. We tried to brush off that she had a attitude with my mother, but we also ran into another resident that said she had a bad attitude with her also and she had to talk to her about it and stated she will be giving a bad review for her stay also! Last but not least, my son vomited on the bedding, so i needed someone to come and change the bedding. Went to the front and the same lady on staff told me they dont have any staff to come clean it up and told me i would have to change the bedding myself and gave me the sheets and pillow cases. Forgot to give me the quilt and i had to return to the front to get the quilt! We only stayed one night and that one night stay was a bad experience. Next morning staff was better. But already had the bad experience.

Staff is kind, professional and helpful

Excellent desk and dining staff. Breakfast was great (Thanks, Miss Cynthia!) The gift bag with Thank you note was a pleasant surprise. The hotel was pleasant and convenient to our event. Parking was plentiful. Room rate was reasonable.Would recommend.

The staff at this hotel was beyond friendly.

I thought the hotel was in a nice quiet location. I felt the rooms needed some updating- the bathrooms were very small, making it hard for more then one person to get ready at a time. The bed could have been more comfortable, and a mirror over the desk on the bedroom would be nice- helping with getting ready for the day. There was a very nice free breakfast, easy parking and very friendly staff.

A good value and not far from the beach ( an interesting drive)

Many good restaurants were in walking or short driving distances from the hotel.

Location is very close to Brookgreen Gardens, less than a 10 minute drive.

Very quiet safe neighborhood and very close to shops and restaurants. Beds were comfortable and air conditioning worked great

Very clean and everyone was very nice. Close to many restaurants and other things to do

Nice Hotel! Great location. Friendly staff

Nice property. Great location

Great location.

Very safe area. Convenient to many dining options

Staff was very kind and helpful, hotel is older but clean. We were there on a holiday weekend and I think the staff had a hard time keeping up with keeping breakfast stocked. More grab and go options like individual yogurts and bagels, juice, etc might help instead of the dispenser type choices. Bed was comfortable. Pool is small but well maintained. Location is great, short ride to beach and restaurants.

Decent to stay with family. Looks little old carpets, but beds n all are good. Not much breakfast options , but ok .

The accommodations were very comfortable. The staff were excellent and helpful. The breakfast was very good and the food fresh.

Lighting in bathroom could be much better. Not enough towels. Great breakfast and staff. Special thanks to Ms. Cynthia!

We've stayed at this Best Western 4 or 5 times over the past few years. It has a nice "vibe", is very clean and the staff is friendly. In particular we'd like to salute the Breakfast Lady who does such a great job hosting the continental breakfast which is a cut above the rest. We hope to be back next summer.

halls and lobby freezing. eggs and meat cold

This is a great place to stay when visiting the area. The staff could not be nicer and they have the best breakfast for free. Fresh made scrambled eggs, sausage, and then waffles, of course. It’s less than 15 minutes to Murrells Inlet.

Staff was very kind and helpful, hotel is older but clean. We were there on a holiday weekend and I think the staff had a hard time keeping up with keeping breakfast stocked. More grab and go options like individual yogurts and bagels, juice, etc might help instead of the dispenser type choices. Bed was comfortable. Pool is small but well maintained. Location is great, short ride to beach and restaurants.

It was great although they didn’t refill the shampoo dispenser or put Kleenex in my room! Everything else was great the breakfast was great and the staff taking care of that was awesome!

We reserved two rooms. One of them had no bedding on either bed. The next room we were given was on another floor and had NO trash cans. The attached body wash dispenser did not work in either room. The breakfast was phenomenal. The beds were comfortable and it was a good location.

Hotel was clean, and quiet despite being on a main road. Staff were really friendly and helpful. Particular thanks to Cynthia in catering who kept us all fed and calm during the tornado warnings.