Name: Spartanburg Marriott
Address: 299 North Church Street, Spartanburg, South Carolina, United States of America, Spartanburg, South Carolina, US
Price range: $118–$445 per night
Rating: 8.45

What guests think

At Spartanburg Marriott, travelers repeatedly praise the friendly, accommodating staff, clean and spacious rooms with comfortable beds, a convenient walkable downtown location near venues and colleges, and useful on-site options like a bar, restaurant, and free garage parking.

Several reviews note dated decor and maintenance problems such as HVAC not heating or cooling properly, plumbing or fixtures needing repair, and occasional elevator or laundry outages. Guests also mention that Wi‑Fi may require a fee and dining can be a mix of tasty meals with convenient bar service and occasional downsides like high prices, limited hours, slow service, or voucher confusion. Overall, expect a convenient stay in a central location, but at an older property with some amenity variability and occasional fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant and free garage parking are appreciated; the large outdoor pool and gym are mentioned positively. Some outages or closures occurred (pool closed at times, elevator issues, and broken laundry machines).

Related guest reviews

4

Leslie

May 26, 2024

·

Stayed 5 nights

We booked this hotel for the swimming pool. The pool was closed for renovation. The lighting outside the property was poorly lit. Also, we booked because we needed laundry services and the washer and dryer were broken. We tried to check out and wouldn’t refund our 2 more nights we were suppose to be there. Very disappointing. Breakfast was good but not enough staff. Took 1 hr and 30 min to eat breakfast. It was a beautiful property but amenities were terrible.

10

Sara

Nov 25, 2025

·

Stayed 1 night

Beautiful hotel! Loved having a restaurant and bar onsite so I didn't have to venture out for food. The room was comfortable but our air didn't seem to cool as much as we would have liked. Overall very pleasant stay.

10

Deborah

Dec 11, 2024

·

Stayed 2 nights

2 of the 3 elevators went out on Saturday with a full hotel. Frustrating. The property itself was beautiful and the staff was nice. The room was super comfy and roomy. Highly recommend this hotel.

10

Chad

Jul 4, 2025

·

Stayed 1 night

Very nice hotel, and stay. Easy parking and big outdoor pool is very nice. Located downtown and close to many places to eat, shop, and experience Spartanburg!

6

Tina McDaniel

Sep 1, 2024

·

Stayed 2 nights

For the amount of money this property charges you would think the ammenities that a guest is paying a higher amount for would be in working condition. I have stayed at this property several times over the last few years and have noticed sauna is always down and pool is often out of service.

10

Eric

Nov 23, 2025

·

Stayed 2 nights

Clean room and hotel in general. Free parking. Great business area where i could print

10

Vanessa

Jun 16, 2025

·

Stayed 1 night

Front desk/check in was excellent. We were given suggestions and directions for food and fun nearby. We could walk to the concert venue and feel safe. The property is beautiful and we enjoyed a late night snack at the bar onsite. Great choice for a girls night.

10

Marybeth

Jul 8, 2025

·

Stayed 1 night

Great pool, staff is very nice, and the rooms are clean.

10

Barbara

May 26, 2025

·

Stayed 1 night

Great check in. Upgraded room. Restaurant and Bar available.

10

Davide

Apr 18, 2023

·

Stayed 3 nights

Nice and clean. Free parking. Very friendly staff.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests report clean rooms and public areas. However, several note lapses such as hair or residue in bathrooms, stained or worn carpets, brown water, moldy vents, and inconsistent housekeeping.

Related guest reviews

10

Christopher

Sep 28, 2025

·

Stayed 1 night

Loved our stay! Clean, great shower pressure, comfy beds, and very nice staff!

2

thomas

Mar 2, 2023

·

Stayed 2 nights

Dirty room and floors bathroom with old used soap left in the tub and shower.dirty air filters in the ac unit 1years oldroo. Worn looking and not clean I had to check out a day earlier could not stay in these conditions.

10

Tanya

May 14, 2025

·

Stayed 1 night

Beautiful lobby and common spaces. Very clean room.

6

Christina

Jun 10, 2023

·

The lobby and guest areas are well maintained. The guest rooms, including halls and public areas are filthy. Drapes are filthy and covered in mold. The A/C vent was so covered in mold that I had to go buy Lysol wipes to clean it. The sink and toilet in my room backed up twice. The carpet is so stained that I had to wear shoes in my room.

10

Jonathan

Aug 24, 2025

·

Stayed 1 night

Very clean and well kept! Great location to downtown area. Nice spacious rooms.

10

Eric

Nov 23, 2025

·

Stayed 2 nights

Clean room and hotel in general. Free parking. Great business area where i could print

10

DeLinda

Nov 25, 2024

·

Stayed 1 night

The hotel parking is underneath and it was dark and it needed cleaning. The hotel was nice but I found a hair string in my shower that was not my color.

2

Vickie

Sep 1, 2024

·

Stayed 3 nights

Turned on shower brown water rushed out. Disgusting!! Bathroom floor sticky. Wallpaper peeling off wall. Water stains on wall

8

Chris

Sep 7, 2024

·

Stayed 1 night

Overall very beautiful facilities. The tub wouldn't hold water very long and needs refilled every 5-6 minutes. The entire 7th floor hallway needs a new rug and the wallpaper is peeling in multiple locations.

10

Jessica

Jul 14, 2025

·

Stayed 2 nights

Very clean and staff very nice and professional.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and beds comfortable, but decor feels dated in places. Recurring issues include HVAC not heating or cooling properly, aging fixtures or plumbing, occasional train noise, and limited in-room amenities (some rooms lack a microwave or working fridge).

Related guest reviews

4

Joanna

Jul 31, 2025

·

Stayed 2 nights

The AC did not work in my room and the repair person could not help me. When I requested a fan, he said the hotel did not have one.

6

Tadrain

Nov 27, 2023

·

Stayed 5 nights

The refrigerator didn’t work. And it was hot instead of cold.

10

Jonathan

Aug 24, 2025

·

Stayed 1 night

Very clean and well kept! Great location to downtown area. Nice spacious rooms.

8

Stephen

May 5, 2025

·

Stayed 1 night

It took about 6 minutes to get hot water in Room 700 in the morning and the room when we came in was 67° and no matter what we did with the thermostat we could not get it to heat up. Finally we just turned the whole system off and it warmed up a little that way. I knew have a suggestion since this was supposed to be a handicapped accessible room. My wife and I are not handicapped but I thought if someone was it would be nice to have like an Alexa to turn the lights on and off. Just a thought.

6

Hannah

May 22, 2025

·

Stayed 1 night

The tv didn't work. Like a big screen from probably 20 or more years ago. Toilet was terrible, falling apart lid and handle. I liked the big bathroom and convenient location of the hotel. Staff was helpful and friendly although they seemed understaffed at check in. Also they charged for wifi! Ridiculous for the price of the room.

4

Scott

Oct 18, 2025

·

Stayed 1 night

Not the best. Room was freezing the entire stay. I set to 82 and the room's temp never rose above 60 (eventually turned the HVAC off whick helped a bit). Sink was clogged and wouldn't daon

8

Vera

May 28, 2024

·

Stayed 2 nights

I like the cleanest about the property and it was quiet. What I didn’t like was my room didn’t have a refrigerator or microwave in it. I would have like that to be in my room to keep my water bottles cold.

8

Rebecca

Oct 19, 2025

·

Stayed 1 night

Spartanburg Marriott has a very convenient location. Rooms are wonderfully spacious but could use an update. Our stay was only one night but it was a pleasant visit.

8

Corrie

Jan 12, 2025

·

Stayed 1 night

Disappointed there were no refrigerators in rooms. Rooms were spacious and comfortable. Would enjoy more options for TV streaming.

10

Ric

Jun 14, 2025

·

Stayed 2 nights

The hotel is great. The only negative is that it is located close to the railroad tracks and the freight trains pass through several times each night. Even with the trains, I would stay there again.

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AI-generated summary based on recent guest reviews

Service

Service is often friendly, welcoming, and accommodating with smooth check-in. Multiple reviews also report inconsistencies, including missed housekeeping, poor emergency communication, reservation or room-type mix-ups, and occasional rudeness or slow restaurant service.

Related guest reviews

10

Desiree

Dec 2, 2023

·

Stayed 1 night

Staff was great. I enjoyed the free onsite garage parking. Super easy walk to the auditorium for our show. Many restaurants in walking distance as well.

10

Virginia

Aug 3, 2025

·

Stayed 1 night

The staff were awesome, everyone was nice and so friendly.

2

John

Jan 18, 2024

·

Stayed 2 nights

The front desk staff were smiling sweet talking do nothings. The first day we had room service and not again for 5 days. I asked 3 times to get a blanket before one was delivered. We discovered we were leaving the DND sign on till 11:30a. That was ok the 1st day, but not afterwards. The sign was removed at 10:00am still no service. There was no checking on us even when discussed with the staff. I find fault with the front desk not the room service people. They followed up very little. I was able to chase people down or ask the front desk or get a maintenance person to help to get wash clothes and coffee. We have someone in the hospital, so other family had already made reservations with you and experienced the same lack of service at the front desk. No one on duty for several minutes. They had made reservations for queen beds but no room was available except king beds. I'll let them tell their own full story. But let me add as they were checking in a different customer was saying the same things. Get your act together.

10

Bradley W

Apr 23, 2025

·

Stayed 1 night

Front desk receptionist took excellent care of me. Above and beyond great service.

2

John

Jan 16, 2024

·

Stayed 4 nights

The front desk staff were smiling sweet talking do nothings. The first day we had room service and not again for 5 days. I asked 3 times to get a blanket before one was delivered. We discovered we were leaving the DND sign on till 11:30a. That was ok the 1st day, but not afterwards. The sign was removed at 10:00am still no service. There was no checking on us even when discussed with the staff. I find fault with the front desk not the room service people. They followed up very little. I was able to chase people down or ask the front desk or get a maintenance person to help to get wash clothes and coffee. We have someone in the hospital, so other family had already made reservations with you and experienced the same lack of service at the front desk. No one on duty for several minutes. They had made reservations for queen beds but no room was available except king beds. I'll let them tell their own full story. But let me add as they were checking in a different customer was saying the same things. Get your act together.

10

Laura

Nov 16, 2025

·

Stayed 1 night

The staff was super helpful and the beds were very comfortable

2

LAURA

Mar 17, 2024

·

Stayed 1 night

Terrible customer service. Sent text thru Expedia that my check-in would be late 1130 to midnight to please make sure I had my room with queen beds because I had four people my two grandchildren and my daughter-in-law and myself. Just to make sure I called the Marriott personally and spoke to Chloe at 10:29. She said yes ma’am we got your message I said make sure I have two beds. There are four of us. We are exhausted from dance competition and the granddaughters have to get up at 6 AM to dance again no problem she said we arrive at 12:05 no queens only king with pull out. Was very upset, but took the room then no parking in a very dangerous area. No security showed up at the hotel. The front desk didn’t even offer a complementary water get to the room. There’s no sheets blankets or pillows for the pull out have to go back downstairs the night Clerk has no key to the storage. They do not offer us another room I had to pay for another king room it is now 1:24 in the morning. And we are just now getting in our rooms. My granddaughters are exhausted, crying and upset. They have to dance first thing in the morning. This is absolutely the worst customer service I have ever experienced. Not Clerk did not even offer us a free water. I had to go to the bartender and ask if there was somebody else that could help. I have stayed in a lot of Marriotts in the last 30 years. This is by far the worst experience I’ve ever had.

10

Mary Beth

Nov 24, 2024

·

Stayed 1 night

Excellent customer service

10

Marygrace

Jun 4, 2023

·

Stayed 1 night

The agent of this hotel was so kind to my daughter who got in at 1 AM from a 20 hour international trip. They gave her a few extra hours to check out so she could get some much needed rest. Thank you so much for your kindness and for going the extra mile.

2

Ahtesham

Jun 17, 2025

·

Stayed 1 night

I was denied breakfast!!! Very rude ladies working at the cafeteria

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AI-generated summary based on recent guest reviews

Location

Location is a strong point: downtown, walkable to restaurants, breweries, and the auditorium, and convenient to Wofford, Converse, and VCOM. A few guests mention nearby train noise or minor access/wayfinding challenges.

Related guest reviews

10

Nancy

Sep 30, 2025

·

Stayed 1 night

Property was perfectly located near Converse University and downtown which was out preference. If it were pet friendly we’d stay there everytime

2

James

May 3, 2024

·

Stayed 1 night

Train tracks were VERY CLOSE to hotel, which we didn’t know. Train came and held the horn about every 2 hours around the clock. We were traveling 8 hours in the car the next day and needed a good nights sleep and we did not get a good nights sleep here at Spartanburg Marriott. Lucky we traveled home safely. Would not recommend. Ps. I never usually write negative reviews.

10

Kim

Jun 26, 2025

·

Stayed 1 night

We went to an event within walking distance.

10

Willie

Sep 20, 2025

·

Stayed 1 night

Very good location,very accommodating,as well as the great Jamaican restaurant across the street,which is a plus! and I will be returning as this will be my point of interest for lodging when I am in Spartanburg...

10

Daniel

Mar 31, 2024

·

Stayed 1 night

Great location to all the brewery’s and food. All walkable. Great fire pits outside just Needs to make sure not to run out of propane. Overall great hotel. Would say again

10

Jeff

Mar 26, 2025

·

Stayed 2 nights

Great stay! Close enough to walk to restaurants.. would stay there again.

10

Ronnie

Sep 22, 2024

·

Stayed 1 night

Great place and convenient to downtown and auditorium!!

8

Rebecca

Oct 19, 2025

·

Stayed 1 night

Spartanburg Marriott has a very convenient location. Rooms are wonderfully spacious but could use an update. Our stay was only one night but it was a pleasant visit.

10

Tommy

Mar 4, 2024

·

Stayed 1 night

pleasant staff and convenient to downtown Spartanburg

10

Diane

Apr 30, 2025

·

Stayed 1 night

Very convenient to the concert.

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AI-generated summary based on recent guest reviews

Dining

The on-site restaurant and bar receive frequent praise for tasty food and convenience. Negatives include high prices, limited hours, slow or understaffed service, voucher or access confusion, and occasional cold items or missing menu information.

Related guest reviews

8

jeff

Apr 29, 2025

·

Stayed 2 nights

The check-in was quick and easy. Lady was very nice. The lobby was very clean and nice. The room was large but the bed was too firm for our preference. We had breakfast vouchers but the service from the waitress was very subpar (forgot about us) and we were 2 of 3 people there. The Mesh was expensive and unorganized. We would stay again to give them another chance due to Prom and maybe a wedding going on.

10

John

Dec 22, 2024

·

Stayed 1 night

The hotel staff was extremely accommodating and friendly. Our initial room did not have heat and after a check by the maintenance engineer they quickly moved us to another room after making sure the heat was working in that one. We ate at the restaurant and had a great tasting meal with more great service. Definitely the place to stay in Spartanburg.

10

Lisa

Feb 28, 2025

·

Stayed 1 night

Everything was great except for the pillows, they offered zero support. The restaurant was excellent. So was the bar. We will definitely be back. We'll just bring our own pillows next time.

10

Jonathan

Sep 2, 2025

·

Stayed 3 nights

Whats not to like? The pricing was really good especially for a holiday weekend. Everything was clean and the food was good. Nice folks at the desk. Truly enjoyed the stay and will be back.

8

Gilbert

Aug 30, 2024

·

Stayed 4 nights

The only thing that ai didn’t like was the bar & restaurant hours of operation

10

Elaine

Dec 18, 2024

·

Stayed 1 night

The staff was very welcoming. Our room was comfortable and clean. We had difficulty warming up the room however the staff were very attentive and fixed the problem. Nice bar and lounge. Restaurant was OK, very convenient.

6

Charles

Nov 29, 2024

·

Good service and clean rooms. But could not figure out how to utilize the restaurants. They did not have menus out so we could decide if we wanted to sit down. So we went off site for diner.

2

Ahtesham

Jun 17, 2025

·

Stayed 1 night

I was denied breakfast!!! Very rude ladies working at the cafeteria

6

Karen

Jan 23, 2025

·

Stayed 1 night

The hotel lobby and restaurants were extremely cold. We had to eat dinner with our coats on. The oatmeal was stone cold. The waitress was very gracious but it had to be sent back twice.

10

Amy

Mar 7, 2025

·

Stayed 3 nights

Excellent property friendly staff very clean. Super convenient location to dining shopping. hotel restaurant has excellent food.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$165
February	$175
March	$194
April	$206
May	$217
June	$206
July	$175
August	$169
September	$160
October	$212
November	$185
December	$153

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $295	16 $217	17 $170	18 $208	19 $187
20 $139	21 $169	22 $213	23 $270	24 $203	25	26
27 $122	28 $146	29 $187	30 $241

Su	Mo	Tu	We	Th	Fr	Sa
				1 $206	2 $230	3 $215
4 $118	5 $177	6 $215	7 $275	8 $418	9 $312	10 $397
11 $124	12 $160	13 $185	14 $219	15 $200	16 $444	17 $445
18 $126	19 $177	20 $287	21 $429	22 $231	23 $211	24 $233
25 $128	26 $147	27 $160	28 $205	29 $169	30 $203	31 $205

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

Junior Suite, 1 Bedroom

Room, 1 King Bed (Hearing Accessible)

Club Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Club Room, 1 King Bed

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Club Room, 2 Queen Beds

Room, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Spartanburg Marriott

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Prices for upcoming dates