Microtel Inn & Suites by Wyndham Cordova Memphis I-40 East

Clean room, great staff, breakfast served as advertised

Breakfast is light

Staff was incredibly rude and unhelpful since I booked through here and not directly with them.

The manager cancelled my booking while I was in the lobby and tried to get me to pay double the amount to rebook it. Then he lied about what happened. I asked why was my room cancelled and he lied again. Then after being on the phone with hotels.com for nearly 30 minutes he asked me to come back to the window and offered to put me into a room that didn’t have air conditioning, which was more than my booking. Then he lied again and said that his boss called to say that I needed to leave if I didn’t have a room I needed to leave. The phone never rang.

When I went into the room, the inside temperature was 86 degrees. After turning the temp down it took hours to cool enough to even think about dleeping..